GOVERNMENT PENSIONS ADMINISTRATION AGENCY

CLOSING DATE : 25 October 2024 before 12h00 noon. No late applications will be considered.

NOTE : Take note of the disclaimer mentioned on each advert. It is mandatory that
applications which consist of a signed Z83 and comprehensive CV be emailed
to the respective email addresses indicated on each advert. Ensure that you
use the correct inbox/email. Applications send to the incorrect inbox will be
deemed a regret. Ensure to sign your Z83 before you scan it. Please use your
signature or valid e-signature and not your name written in block/typed print. A
Z83 not signed will be deemed a regret. From 1 January 2021, a new
application for employment (Z83) form will be effective and if the old Z83 is
used, it will be deemed a regret. Should an individual wish to apply for a post
after 1 January 2021, he/she will be required to submit the new application for
employment form which can be downloaded at www.dpsa.gov.za-vacancies or
http://www.gpaa.gov.za Requirements: Applications must be submitted on the
new form Z83 as indicate above (signed and scanned). The relevant reference
number must be quoted on all documentation and on the subject heading of
the email. An application should consist of (a) a comprehensive and detailed
CV (specifying all experience and duties, indicating the respective dates
MM/YY as well as indicating references with full contact details) and (b) a duly
completed Z83 (refer to Circular No 19 of 2022 in this regard) only. Failure to
submit the above documents will result in the application not considered and
deemed a regret. The candidate must agree to the following: Shortlisted
candidates must avail themselves for a virtual or in-person panel interview at a
date and time determined by the GPAA. Note that certain information contained
in the application (CV and Z83) may be verified through the request for official
documents and or other methods of verification and proof (when shortlisted).
The certification of all supporting documents will be expected of the shortlisted
candidates only. Applicants must note that pre-employment checks and
references will be conducted once they are short-listed and the appointment is
also subject to a positive outcome on these checks, which include but not
limited to: security clearance, security vetting, qualification/study verification,
citizenship verification, financial/asset record check, previous employment
verification and criminal record. Applicants will be required to meet vetting
requirements as prescribed by Minimum Information Security Standards. It is
the applicant’s responsibility to have foreign qualifications evaluated by the
South African Qualifications Authority (SAQA). Correspondence will only be
conducted with the short- listed candidates. If you have not been contacted
within six (6) months after the closing date of this advertisement, please accept
that your application was unsuccessful. The candidate must take note of: It is
intended to promote representativeness through the filling of these posts and
the candidature of persons whose promotion/ appointment will promote
representativeness, will receive preference. Disabled persons are encouraged
to apply. For applications on salary levels 11 – 15, the inclusive remuneration
package consists of a basic salary, the state’s contribution to the Government
Employees Pension Fund and a flexible portion in terms of applicable rules.
SMS will be required to undergo a Competency Assessment as prescribed by
DPSA. All candidates shortlisted for SMS positions will be required to undergo
a technical exercise that intends to test the relevant technical elements of the
job. One of the minimum requirements for SMS is the pre-entry certificate
which is submitted prior to appointment. For more details on the pre-entry
course visit: https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/ The GPAA reserves the right to utilize practical
exercises/tests/competency assessments for non-SMS positions during the
recruitment process (candidates who are shortlisted will be informed
accordingly) to determine the suitability of candidates for the post(s). The
GPAA reserves the right to cancel the filling/not to fill a vacancy that was
advertised during any stage of the recruitment process. The successful
candidate will have to sign and annual performance agreement and will be
required to undergo a security clearance.

POST 37/02 : FINANCE ADMINISTRATORS: TRACING AGENTS REF NO: FA/TRACING/HO/2024/10-4C (X4 POSTS)

Finance Unclaimed Benefits
(12 months contract)

SALARY : R255 450 per annum (Level 06), plus 37% in lieu of benefits

CENTRE : Pretoria Head Office

REQUIREMENTS : An appropriate three-year tertiary qualification/degree/national diploma (at
least 360 credits) (Finance related) with 18 months proven experience in the
accounting/financial management field of which at least 6 months should be
in Tracing or debtors/debt collection OR A Senior Certificate/Grade
12/Matric/Vocational certificate coupled with three years appropriate proven
experience in the accounting/financial management field of which six (6)
months should be in Tracing or debtors/debt collection. Computer literacy that
would include a good working knowledge of Microsoft Office products,
especially Microsoft Excel and Word. Proficiency in English is a requirement
and the ability to speak any of the other official languages in the province
(applying for) will be essential. A valid driver’s license will be an added
advantage. Knowledge of Public Finance Management Act (PFMA).
Knowledge of Public Service Act (PSA). Problem solving skills. Communication
skills. Analytical skills. Time Management skills. Integrity. Ability to prioritize.
Ability to work in a team. Customer oriented. Deadline driven. Effective
communication skills (written and verbal).

DUTIES : The incumbent will be responsible for a wide variety of financial administrative
tasks which includes but are not limited to the following: Trace beneficiaries:
Find contact details on ITC in order to identify candidates for unclaimed
benefits. Contact potential candidates, confirming their personal particulars, in
order to validate their status as beneficiaries. Rectify errors by updating the
system with the correct information provided by the clients. Send unclaimed
benefit cases successfully traced to Pretoria Head Office for re-issue. Prepare
cases for processing: Provide administrative support by collating the
documentation required to process cases not traced to unclaimed benefits.
Check the system against documentation provided in order to avoid issues with
processing. Send death benefit form to client in accordance with benefit to
which he/she is entitled. Capture accurate information onto database with
respect to beneficiaries eligible for re-issues based on documentation
provided. Verify cases: Perform data integrity checks following standard
processes. Generate weekly and monthly unclaimed benefit reports, reflecting
the status of cases for the attention of the Assistant Manager and Outbound
Call Centre Agent.

ENQUIRIES : Mbongiseni Nkosi Tel No: (012) 399 2202 or Sisipho Manzi Tel No: (012) 319
3434

APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
completed and duly signed) to Recruit3@gpaa.gov.za quoting the reference
number in the subject heading of the email [failure to adhere to this will result
in decline of application/s].

NOTE : The purpose of the roles are: To assist in the tracing of beneficiaries to enable
the processing of unclaimed and unpaid benefits for GPAA. Four contract
positions for Finance Administrator: Tracing at Unclaimed Benefits and Tracing
are available at the Government Pensions Administration Agency. These
positions will be filled on a 12 month contract and will be based at the Pretoria
Head Office.

POST 37/01 : EB ADMINISTRATOR (TWO POT) REF NO: EB/ADMIN/TWO-POT PROJECT/2024/10-20C (X20 POSTS)

SALARY : R255 450 per annum (Level 06), plus 37% in lieu of benefits

CENTRE : Pretoria Head Office

REQUIREMENTS : An appropriate three (3) year N Dip/B Degree or similar three-year tertiary
qualification with at least 360 credits (preferably in administration/finance) with
18 months proven experience in the processing and/or payment of claims.
Candidates with experience in the administration and processing of Retirement
fund/Employee Benefits claims will receive preference or A Senior
Certificate/Matric/Grade 12/Vocational certificate / equivalent (ideally with
either Mathematics or Accounting as a passed subject) with three (3) years
proven experience in the processing and/or payment of claims. Candidates
with experience in the administration and processing of Retirement
fund/Employee Benefits claims will receive preference. Experience of the MS
Office package, with particular focus on MS Excel. Knowledge of Standards
and procedures of Claims Processing. Knowledge of Employee Benefits.
Knowledge of Client Relations Management. Knowledge of GEPF Services &
Products will serve as an advantage. Knowledge of GEP Law & Rules will serve
as an advantage. Knowledge of GPAA Policies will serve as an advantage.
Analytical thinking. Financial management. Analytical thinking. Good
communication skills both verbal and written. Problem solving skills. Customer
orientation. Creative thinking. Negotiation skills. Logical thinking. Attention to
detail. Ability to build strong network relationship. Stakeholder management.
Production driven.

DUTIES : The incumbent will be responsible for a wide variety of tasks which includes
but are not limited to the following: Process Claims: Review applications/claims
received for various types of exits or claims. Check that all supporting
documentation is attached as per the requirements of the specific claim.
Evaluate the member records reflected in the documentation and update
accordingly to ensure accurate information is reflected. Request member’s
information for inclusion in the benefits application form, where missing
information is identified. Process payment of claims: Review the initial
payment, based on a review of the particulars of the case. Reconcile purchase
of service figures, checking that all outstanding service has been calculated
correctly for payments. Upload supporting documentation for benefit
payments, ensuring accuracy. Checking whether beneficiaries indicated
qualify as dependents according to set criteria, for instructions for payments.
Review the calculation against the information available on the member
records, confirming whether correct or supplying reasons for rejection. Review
the summary of rejected applications/claims; identifying reasons for rejection
based on rules of the various Funds/schemes. Route the rejected
applications/claims – in terms of the standard procedure. Ensure that all
exceptions (where applicable) related to death distributions, service period
recognition verification, fraud and risk issues, contribution adjustments, benefit
distribution verification, payment reversals, unclaimed benefits, standard legal
issues and the updating of banking details have been resolved in accordance
with the relevant policies and procedure. Check that all documentation required
for payment is attached and that the correct benefit is being paid to the
member, based on established criteria. Review the benefit application form and
validate the content. Initiate the payment instruction.

ENQUIRIES : Nthabiseng Mosimanyana Tel No: (012) 319 1324 or Sanele Ngema Tel No:
(012) 399 3501

APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
completed and duly signed) to Recruit4@gpaa.gov.za quoting the reference
number in the subject heading of the email (failure to adhere to this will result
in decline of application/s)

NOTE : The purpose of the role is to provide administrative support for the processing
and payments of pension claims within the Employee Benefits environment.
Various contract positions for EB Administrators at EB Operations are currently
available at the Government Pensions Administration Agency on a 12-month
contract.

All the best with your applications.