Switchboard Operator

Park: Groenkloof (Head Office)

Description:

The Organisation requires the services of a Switchboard Operator in the Communications Department. This position will be based at the Groenkloof National Park, Pretoria.

Interested persons who meet the above-stated qualifications should forward their applications which should consist of a cover letter, detailed Curriculum Vitae, certified copies of qualification(s) and Identity Document (certified within the past 3 months) to the following address:
Human Resources Division
SA National Parks
PO Box 787
PRETORIA
0001
Fax: 086 295 4078
Email: Nomawethu.Dudumashe@sanparks.org

Applicants in possession of foreign qualifications are to submit evaluated results by the South African Qualification Authority.
If you have not been responded to within 21 days of the closing date, please accept that your application was not successful.

Requirements:

• Grade 12
• 7 to 12 months of experience working in the switchboard/reception environment.
• Customer service orientation
• General Knowledge of the organisation
• Office administration
• Excellent Communication skills
• Computer Literacy with sound Knowledge of Microsoft packages
• Interpersonal skills
• Telephone etiquette

Responsibilities:

• Ensure that the telephone system is functional.
• Attend to all incoming calls.
• Administer the telephone system.
• Bill private telephone usage.
• Maintain and update telephone list.
• Journalise telephone bills among Departments.
• Coordinate the acquisitions and installations of telephones.
• Coordinate a maintenance service for the telephone system.
• Liaise with the external stakeholders i.e.Telkom, Post Office etc.

All the best with your applications.