Administration Assistant

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Department: Social Development
Branch: Expanded Social Package (ESP)
Designation: Administration Assistant (Contract)
Remuneration: R17 314.75 pm (Basic salary, no benefits)
Location: Region A – G

Minimum Requirements:

Matric (NQF level 4) plus Basic Computer literacy Certificate and data capturing experience
will be an added advantage;
At least six (6) months’ experience in a customer service work environment.

Primary Function:
To provide a comprehensive administrative support function to the Expanded Social
Packages (ESP) Special Project Unit, including maintenance of accurate records, data
cleansing, query resolution, community outreach and awareness, logistics
coordination, recording of assets and general office support.

Key Performance Areas:

Investigate and resolve non-receipt of ESP rebates escalated by clients, Councilors,
Registration Clerks or from any other platform/stakeholders or any other method of
communication such as telephonically or via email.
Encourage community members to register for the ESP Programme.
Administration Duties and Data Cleansing.

Leading Competencies:

Computer Literate;
Communication (written and verbal).

Core Competencies:

Collaborative/Teamwork and Independently,
Honest & Accountability;
Customer and Service Delivery Management (Batho Pele) Ethics,
Integrity and Professionalism;
Impact and Influence; and
Confidentiality.

ENQUIRIES ONLY:
Contact Person: Refilwe Mokgako
Tel No: 011 407 7472

“All suitably qualified candidates are encouraged to apply and will be considered. The
City of Johannesburg applies the principles of employment equity as per National
legislation and policy guidelines and will consider designated groups in line with these
requirements. Preference will be given to previously disadvantaged groups including
those with disabilities. Appointments will be made in accordance with the approved
Employment Equity Plan to promote its equitable representation in terms of race,
gender and disability.”

Please take note that only online applications will be considered. Please apply by
using the following link below:
Region A – https://share-eu1.hsforms.com/1tzp94-eIRqSK7GSftP1CtQew554
Region B – https://share-eu1.hsforms.com/1-mwF5-Z5Scq5sYdstvIxcwew554
Region C – https://share-eu1.hsforms.com/1ED6OkIP-TEKpPcgIxhoLgAew554
Region D – https://share-eu1.hsforms.com/1WDYUSK2wSZ2JbEqtW83Adwew554
Region E – https://share-eu1.hsforms.com/1YeIMiO-ZTQyYQYM0DobfTQew554
Region F – https://share-eu1.hsforms.com/1vJGRo9ERQD-F8mPjT1vqNQew554
Region G – https://share-eu1.hsforms.com/1Rx0vQWDHR6qF4XlGX8fpfwew554

APPLY ONLINE VIA WEBSITE: www.joburg.org.za

Applicants are respectfully informed that, if no notification of appointment/response is
received within six (6) weeks of the closing date, they must accept that their application
was unsuccessful. By submitting your application for a position at the City of
Johannesburg, you are consenting that the personal information submitted as part of
your application may be used for the purposes of the Recruitment and Selection and
related process. In terms of the Talent Acquisition Policy of the City of Johannesburg,
you hereby consent to the following risk checks should your application be shortlisted: