Post Title: TRANSPORT OFFICER
Reference Code: TRRO502-2023 (E)
Closing Date: 08.12.2023
This Position Seeks to Attract :
All categories
Job Level: T10
Scale: R321 372,00 – R446 364,00 per annum
Estimated Remuneration Package: R469 120,93 – R628 208,66 per annum
Job Purpose To render a customer service to the residents of Tshwane
Application Requirements:
Grade 12
Relevant customer care or customer relations experience
Knowledge of social media and public transport query resolutions and operations will be an advantage
A SAP-related customer care course to register complaints will be an added advantage
A valid Code B driving licence
Computer literacy
Willingness and ability to work shifts
Personal Attributes/ Competencies:
Leadership and supervisory skills; good communication skills; interpersonal skills; presentation skills; patience; innovative thinking skills; flexibility; decisiveness; efficiency; ability to be self-motivated; willingness to accept responsibility; ability to pay attention to detail; being proactive; ability to
work with people
Primary Fuctions : Handle telephonic, written and direct complaints and enquiries
Implement and maintain the complaints and enquiries system
Interact with external role players and activities
Execute site inspections for more information
Keep statistical data
Provide detailed feedback for the SDBIP report
Position ID(s) : S70009578
Enquiries : KS Buda (012 358 2203)/M Mphahlele (012 358 1018)
All the best with your applications
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…