Ward Administrator – Surgical ICU 2

Closing date: 22.01.2024

Role title Ward Administrator – Surgical ICU 2
Division Netcare Hospitals
Location Milpark
Reporting structure Unit Manager

Role summary
The incumbent will be responsible for the co-ordination of all secretarial and administration work in the ward.
The Ward Administrator is also responsible for :
 receiving all new patients, visitors, and doctors in the ward and to make them feel welcome.
 assisting in maintaining stock levels in the ward and should work closely with the allocated stock
controller.
 assist the ward staff and the Unit Manager with assigned duties.

Key work output and accountabilities
 Answers the telephone in a friendly and professional manner.
 Takes messages for staff, patients and doctors.
 Document bookings from the Bed Booking Clerks and allocate beds to new patients in the ward.
 Admit the patient into the ward.
 Ensure all new admissions are on the patients name board with the time and date of theatre.
 Accompany the patient to his/her room.
 Ensure the patient receives a ward information form.
 Place patient stickers in the Ward Admission Register.
 Clinical work station must be accurate-check that the patient is in the correct room and bed.
 Ensure suitable arrangements are made with the ward that patient is being transferred to or from.
 Ensure the transfer form has been completed by the relevant nurse and filed in the patients file.
 Inform and confirm the relevant nursing staff about the transfer arrangement.
 Ensure the doctor and the patients families are informed of the transfer.
 Ensure ward transfer are done timeously on SAP.
 Inform the patients’ family of discharge when requested.
 Ensure the patient has an opportunity to complete the patient experience survey on iPAD.

 Ensure the patient is discharged timeously on SAP.
 Ensure discharge files are accurately completed and sent to billings.
 Assist Nursing Staff to make follow up appointments for the discharged patient.
 Assist with staff shift planning in the ward if required.
 Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos.
 Complete and update “Monthly Register” for learners.
 Ensure that the nursing staff are informed of new memorandums distributed by the business.
 Transcribe off duties to staff allocation book.
 Take minutes of staff meetings.
 Assist the Unit manager with stock related issues.
 Capture manual charge sheets when required.
 Assist with management of stock in the absence of a Stock Controller.
 Work closely with the allocated stock controller to ensure optimum stock levels.
 Ensure stock levels are at the required levels (stationery and ward stock).
 Maintain excellent customer care with all ward stakeholders.
 Capture required data onto SAP.
 Ensure patient name board is kept updated.
 Do daily hospitality rounds in unit.
 Do daily FAD rounds in unit and provide feedback to Unit Manager.
 Ensure the delivery of flowers to patients.
 Log job cards timeously and follow up on completion.
 Ensure that the nurse’s station & ward reception area is neat and tidy at all times.
 Ensure that patient statistics are captured.
 Update Blue Bird daily.
 Assist with linen control.
 Assume responsibility for own personal and professional development.
 Keep up to date with Netcare’s evolving policies and procedures.

Skills profile
Education
 Grade 12 or equivalent NQF Level 4 Qualification.
 Business Administration and / or Secretarial Qualification

Work experience
 2-3 years’ experience in an administrative position
 Previous experience in a Private Hospital Environment

Knowledge
 Thorough knowledge of private healthcare environment.
 Computer literate.
 Knowledge of SAP IS-H is advantageous.

Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the
recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the
recruitment of people with disabilities.

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Milpark.Recruitment@netcare.co.za

Please note:
 Please note that reference checks for internal applicants will be conducted with the applicant’s current
and past Netcare direct line managers and the relevant Netcare HR Managers. Therefore, employees
are encouraged to discuss internal job applications with their direct line manager to ensure that the
line manager is aware of the application.

 The terms and conditions of employment relating to the function you have applied for will be based on
those in the Division you will be employed.
 If a candidate has any disability that may impair the individual’s ability to perform the job function, the
candidate must kindly inform the employer so that an assessment for reasonable accommodation can
be made.
 By applying for this position and providing us with your CV and other personal information, you are
consenting to the information being used for the specific purpose for which it was provided, which is
recruitment purposes and possible appointment purposes (should you be successful). Please note that
your information will be processed for recruitment purposes only or for such purposes relating to
assessing the establishment of an employment relationship with yourself, and this will be done in
accordance with the applicable data protection and privacy legislation. We confirm that such
information will not be used for any other purpose without obtaining your prior consent.
 If your application is not successful, we retain your CV and other information provided on our
electronic system. If you object to your information being used in accordance with the aforementioned
clauses, please indicate your objection, and we will immediately securely destroy your personal
information.

All the best with your applications