JSE Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

1. CLIENT SERVICE CONSULTANT
2. DERIVATIVES OPERATIONS SPECIALIST
3. MANAGER HR SERVICES AND OPERATIONS

CLIENT SERVICE CONSULTANT

Listing reference: jse_000523

Listing status: Online

Apply by: 18 July 2024

POSITION SUMMARY

Industry: Financial Services

Job category: Client Services

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

ABOUT OUR COMPANY

WHY JOIN THE JSE?  The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

INTRODUCTION

The JSE is looking for a client centric, passionate and energetic person to provide first line support for eternal as well as internal clients by telephonic contact and email for various JSE general knowledge, supporting members and trading clients with trading data.

JOB DESCRIPTION

As a Client Service Consultant, you will be required to:

• Deliver high levels of client service at all times by answering all calls in a professional manner within the required time, and direct calls to the correct department
• Portray professional image of the JSE when answering switchboard call
• Ensure that all agreed external client service satisfaction objectives are met by tracking and adhering to agreed follow-ups, consistency of action and words as well as to ensure that the team has in depth knowledge to provide expert advice
• Build strong sustainable relationships with the Head of CSC, Exco, other divisional heads and managers, peers, direct reports and all JSE employees through professional interaction
• Participate in the departments projects and initiatives
• Reduce operational vulnerability in departments by reviewing existing polices and identifying process optimizations.

MINIMUM REQUIREMENTS

 The ideal candidate will have the following qualifications and experience:

Qualifications:

• Grade 12
• Introduction to Financial Markets Certificate
• Diploma in Financial Markets would be advantageous

Experience:

• Minimum of 2 years call agent experience in customer service

DERIVATIVES OPERATIONS SPECIALIST

Listing reference: jse_000515

Listing status: Online

Apply by: 30 July 2024

POSITION SUMMARY

Industry: Financial Services

Job category: Other: Banking, Finance, Insurance, Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

ABOUT OUR COMPANY

WHY JOIN THE JSE?  The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

INTRODUCTION

To execute and ensure clearing and settlement of transactions in centrally cleared instruments by monitoring and assisting members with the interpretation of regulation, policies and procedures to ensure that clearing and settlements take place and are aligned with the JSE Clear rules and regulations.

JOB DESCRIPTION

Results Delivery

• Apply cost effectiveness principles in everyday delivery to contribute to achievement of JSE Clear financial targets
• Provide input in the development of a post-trade service for the JSE Clear based on new, integrated vision for JSE Clear
• Examines materials, products, or work outputs for quality, accuracy, and completeness; responds quickly to correct quality problems

Stakeholder Relationship Management

• Assist in clearing and settlement queries within the Derivatives Operations team
• Interact professionally with all internal and external stakeholders by being objective and fair in the approach to provide feedback and information regarding clearing and settlement of centrally cleared transactions
• Maintain a relationship of mutual respect with external and internal stakeholders by demonstrating informed consideration of issues to uphold the regulatory reputation of the JSE Clear
• Collaborate with internal stakeholders to enhance the efficiency of the systems to better the productivity of the clearing and settlement specialist
• Develop and sustain relationships with service provider/vendor/supplier administrative staff to facilitate the effective procurement to pay process with service providers/vendors/suppliers

Process Management

• Manage own delivery against agreed deliverables and set timelines, identify obstacles to delivery and take appropriate action where required to ensure deadlines are met timeously
• Identify obstacles and major challenges through continuous evaluation of processes and standards in order to ensure effective operational alignment to strategic priorities
• Report on all clearing and settlement transactions daily to ensure that all issues have been identified and concluded so that all objectives are met
• Maintain a documentation management system so that references on all decisions made are accessible for clearing and settlement
• Make suggestions to change current processes which could enhance the effectiveness and efficiency of the clearing and settlement specialist’s ability to achieve the goals and objectives of JSE Clear
• Communicate to members on clearing and settlement queries by providing correct information to them on the interpretation of clearing and settlement rules and regulations so that clearing, and settlements transactions take place within the required timeline
• Address all queries relating to clearing and settlements by analysing and researching the information provided in order to find solutions
• Escalate unresolved queries to senior management to ensure that all risk is mitigated and that market credibility for the JSE Clear is protected
• Manage the derivatives s clearing and settlement obligations of trading and Clearing members to ensure JSE Clear credibility in the market
• Ensure that appropriate procedures are implemented, and that necessary action is taken to facilitate the clearing and settlement of all transactions in centrally cleared instruments in accordance with the rules and directives to achieve the objectives of the JSE Clear
• Advise the trading and clearing members of any issue that may potentially impact on the clearing and settlement of the transactions to proactively act to ensure clearing and settlement
• Participate in testing of releases and enhancements on clearing solutions

Self-Management

• Improve personal capability and professional growth in line with JSE Clear objectives by discussing development needs and proposed solutions with management
• Be an effective team member encouraging teamwork and freely sharing knowledge
• Visibly live the JSE values contributing to the achievement of divisional objectives
• Manage self in terms of development, delivery and act as a self-starter

Transformation and Innovation Contribution

• Identify, share and implement value adding improvement/innovative ideas and solutions contributing to JSE Clear results

MINIMUM REQUIREMENTS

Minimum Qualification

• Grade 12
• Certificate/Diploma in Financial Markets is preferred

Minimum Experience

• 2 years in Financial Markets

MANAGER HR SERVICES AND OPERATIONS

Listing reference: jse_000518

Listing status: Online

Apply by: 22 July 2024

POSITION SUMMARY

Industry: Financial Services

Job category: Human Resources and Recruitment

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

ABOUT OUR COMPANY

WHY JOIN THE JSE?  The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

INTRODUCTION

To manage HR Services and Operations, to ensure efficiency across the JSE Group (JSE Limited & Subsidiaries) by providing support regarding payroll, HR systems, HR Risk & Compliance and HR architecture policies and procedures in achievement of HR strategy to enable the attraction and retention of critical skills and position JSE as employer of choice.

JOB DESCRIPTION

Results Delivery

• Craft HR Operations business plan to ensure delivery of focus areas for the year in support of HR strategy
• Formalise the HR Operations team budget to achieve objectives set
• Manage HR allocated budget by tracking costs (Approximate value of budget).
• Apply cost effectiveness principles in planning and delivery to contribute to achievement of HR Ops financial targets like reduce procurement costs through negotiations with external service providers.
• Provide specialist input and solutions to relevant information in relation to operational and compliance needs across the HR team.
• Ensure data integrity and  management of policies, employee information, HR Operations processes, financial transactions such as payroll and team payments to improve sustainability, client service and mitigate risks

Stakeholder Management

• Develop and maintain relationships with HR Team through providing practical operational solutions
• Assist HR Business Partners to inform Business Units on legislative & policy changes through communication by facilitation of meetings etc
• Understand client needs through regular communication & feedback
• Build and maintain relationship with finance department through communication of payroll  deadlines as well as by participation in relevant professional networks
• Establish and manage service levels with internal and external stakeholders.
• Build and maintain relationships with internal audit team through communication and meetings
• Build strategic JSE/Industry/Global network of thought leaders and relationships utilising social media, attending conferences and training interventions.

Process Management

• Translate HR functional strategy into department delivery strategies and project plans with defined timelines that become business map to deliver on
• Manage own delivery against HR Ops delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required
• Ensure maintenance of employee data integrity through management of HR Information system and processes
• Design, implement and manage HR Operations processes by staying abreast of current compliance, legislation changes and interpreting policies and procedures
• Ensure benefit administration complies to timelines and standards and contribute to a great on boarding and working experience for new and existing employees.
• Implement and execute operational procedures to meet organisation, and external vendor payroll deadlines.
• Comply to legislation through management of  policy reviews, benchmarking ,updates and self-audits.
• Ensure records and procedures for controlling staff transactions and reporting staff data are adhered to.
• Oversee payroll processing by the HR Consultants and provide sign off on all input.
• Perform Job Evaluations for new or reviewed positions.
• Maintain Job Profile and Org management Data base.
• Avoid payroll data variances by conducting process mapping, compliance and auditing.
• Ensure payroll compliance through management of external vendor resource.
• Participates in negotiation of agreements with insurance carriers and financial institutions for administration of benefits programs.
• Ensure employee data integrity through implementation of controls.
• Manage HR information system change requests through evaluation and sign off
• Support Human Resource Business Partners by identifying and sharing employee trends through data analysis reports.
• Ensure relevance of Human Resource Information systems through understanding of business needs and benchmarking.
• Manage the HR architecture in line with the HR Technology needs.
• Responsibility for HR compliance and Risk Reporting,
• Provide relevant and accurate information and data (EE, exits etc.) to stakeholders to support organisation transformation and other objectives.
• Keep HR policies relevant and updates by conducting research and collaborating with stakeholders and industry specialists
• Ensure execution of payroll standard processes through facilitation of agreement with internal audit and finance team.
• Provide data analytics to enable effective staff planning and inform required people practices achieving the JSE people agenda

Self-Management

• Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management.
• Keep abreast of changes in legislation or standards by conducting research and utilising networks
• Take accountability for making others successful by removing obstacles to team performance and success
• Be an effective team member encouraging team work and freely sharing knowledge.
• Upskill team and other professionals by sharing knowledge and research results
• Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards.

Transformation and Innovation Contribution

• Analyse, research, develop and implement  improvement/innovative ideas and value adding  solutions contributing to divisional and JSE results.
• Seek ways of improving and streamlining HR Operational processes and data.

MINIMUM REQUIREMENTS

Minimum Qualification

• B Com Degree Business Management/ HR
• Post Graduate Qualification in Business Management/HR

Minimum Experience

• 5 – 8 years  HR Operational Management experience including managing a Team

 Knowledge and Skills required

• Sound knowledge of HR legislation, policies, and procedures.
• Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email)
• Human Resources Information Systems
• Performance Management
• Administrative procedures and systems
• Job evaluation
• Salary benchmarking
• Remuneration
• Business terms and definitions
• Business writing
• Capacity planning
• Change management
• Client service strategies
• Communication strategies
• Research methodology
• Resource allocation principles

Click here to apply

All the best with your applications.