TFG Africa

To apply, click on the link at the end of the posts and all the best with your applications.

Admin Controller (45hr) – Sportscene – Airport Junction (Botswana)

JOB DESCRIPTION

Responsibilities:  

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and Shrinkage.
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store report to analyse store turnover and stock performance
• understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and controller cash or transactional activities to ensure process is followed
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS)
• Identifying Customer needs through professional engagement and communication.
• Establish Customer loyalty, by promoting cash reward programs.
• Take initiative to improve Customer experience and satisfaction.
• Adhere to visual Merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop your own selling skills and product knowledge.
• Work within a team to meet sales target and implement store objectives.
• Remain in sync with the latest fashion trends

Qualifications:

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience

Skills:  

• Have an interest in fashion
• Good administration ability.
• A passion for excellent Customer services and sales environment
• Be computer literate
• Have a preference to with work admin
• Be able to work under pressure.
• Be available to work shifts.
• Able communicate in a professional manner.
• The ability to plan and organised.
• An independent operator

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Making good and timely decisions that keep the organization moving forward.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Fashion Consultant (108hr) – Jet GOBABIS NAMIBIA

JOB DESCRIPTION

Responsibilities:  

·        Being an ambassador for our brand and offering amazing customer experience. 

·        Exceed customer expectations by identifying and providing them with the best possible solutions. 

·        Actively keeping track of sales performance against target. 

·        Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 

·        Searching out opportunities for making new sales. 

·        Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

·        Grade 12 (Matric) 

Skills:  

·        Passionate about people is a must. 

·        Target driven and experience focused. 

·        Good verbal/ written communication skills

·        The ability to multi-task in a fast-paced environment 

·        The ability to work independently 

·        The ability to take initiative 

·        A high level of attention to detail 

·        Builds Customer Loyalty

·        Customer Service Delivery

·        Navigates Customer Challenges

·        Negotiation & Selling

Behaviours:

·        Adhering to Standards – Ensures quality and compliance in the delivery of their work

·        Continual Improvement – Actively seeks opportunities to continually improve processes

·        Decision Making – Analyses complex situations to ensure effective and timely choices

·        Driving & Perservering

·        Meeting Customer Expectations – Consistently delivers exceptional customer service

·        Planning & Organising – Uses a structured approach to effectively manage tasks

·        Relating & Networking

Stockroom Controller (45hr) – Jet – Platz Am Meer (Namibia)

JOB DESCRIPTION

Responsibilities:  

• Provide feedback to management regarding stock issues and movements
• Drive the ultimate customer experience
• Ensure sales targets are met
• Managing the receiving and dispatching of stock
• Processing stock within specified time frames
• Facilitating efficient rotation of stock, from the stockroom to the sales floor
• Ensuring the neatness and Housekeeping standards are world class
• Manage Shrinkage in line with company standards

Qualifications:

• A Grade 12 qualification or equivalent
• Retail experience (essential)
• 2 years Stockroom experience (Advantageous)
• Hospitability background (Advantageous)

Skills: 

• A customer-centric attitude and approach
• Excellent communication skills (verbal and written)
• Ability to give direction to stockroom team
• Must be able to work a flexible schedule to meet the needs of the business and will
• require weekends and evening shifts

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Making good and timely decisions that keep the organization moving forward.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

Fashion Consultant (108hr) – Markham – Kafubu Mall (Zambia)

JOB DESCRIPTION

Responsibilities:  

·        Being an ambassador for our brand and offering amazing customer experience. 

·        Exceed customer expectations by identifying and providing them with the best possible solutions. 

·        Actively keeping track of sales performance against target. 

·        Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 

·        Searching out opportunities for making new sales. 

·        Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

·        Grade 12 (Matric) 

Skills:  

·        Passionate about people is a must. 

·        Target driven and experience focused. 

·        Good verbal/ written communication skills

·        The ability to multi-task in a fast-paced environment 

·        The ability to work independently 

·        The ability to take initiative 

·        A high level of attention to detail 

·        Builds Customer Loyalty

·        Customer Service Delivery

·        Navigates Customer Challenges

·        Negotiation & Selling

Behaviours:

·        Adhering to Standards – Ensures quality and compliance in the delivery of their work

·        Continual Improvement – Actively seeks opportunities to continually improve processes

·        Decision Making – Analyses complex situations to ensure effective and timely choices

·        Driving & Perservering

·        Meeting Customer Expectations – Consistently delivers exceptional customer service

·        Planning & Organising – Uses a structured approach to effectively manage tasks

·        Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Fashion Consultant (45hr) – Foschini – Mukuba – Kitwe (Zambia)

JOB DESCRIPTION

Responsibilities:  

·        Being an ambassador for our brand and offering amazing customer experience. 

·        Exceed customer expectations by identifying and providing them with the best possible solutions. 

·        Actively keeping track of sales performance against target. 

·        Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 

·        Searching out opportunities for making new sales. 

·        Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

·        Grade 12 (Matric) 

Skills:  

·        Passionate about people is a must. 

·        Target driven and experience focused. 

·        Good verbal/ written communication skills

·        The ability to multi-task in a fast-paced environment 

·        The ability to work independently 

·        The ability to take initiative 

·        A high level of attention to detail 

·        Builds Customer Loyalty

·        Customer Service Delivery

·        Navigates Customer Challenges

·        Negotiation & Selling

Behaviours:

·        Adhering to Standards – Ensures quality and compliance in the delivery of their work

·        Continual Improvement – Actively seeks opportunities to continually improve processes

·        Decision Making – Analyses complex situations to ensure effective and timely choices

·        Driving & Perservering

·        Meeting Customer Expectations – Consistently delivers exceptional customer service

·        Planning & Organising – Uses a structured approach to effectively manage tasks

·        Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Store Manager (45hr) – Totalsports – Wernhill Park- Windhoek (Namibia)

JOB DESCRIPTION

Responsibilities:  

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Exprience: 

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus – understands, anticipates, and meets the needs and expectations of customers
• Directs work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences – recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

Admin Controller (45hr) – Foschini – Mukuba – Kitwe (Zambia)

JOB DESCRIPTION

Responsibilities:  

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and Shrinkage.
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store report to analyse store turnover and stock performance
• understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and controller cash or transactional activities to ensure process is followed
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS)
• Identifying Customer needs through professional engagement and communication.
• Establish Customer loyalty, by promoting cash reward programs.
• Take initiative to improve Customer experience and satisfaction.
• Adhere to visual Merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop your own selling skills and product knowledge.
• Work within a team to meet sales target and implement store objectives.
• Remain in sync with the latest fashion trends

Qualifications: 

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience

Skills:  

• Have an interest in fashion
• Good administration ability.
• A passion for excellent Customer services and sales environment
• Be computer literate
• Have a preference to with work admin
• Be able to work under pressure.
• Be available to work shifts.
• Able communicate in a professional manner.
• The ability to plan and organised.
• An independent operator

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Making good and timely decisions that keep the organization moving forward.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

Sales Associate (108hr) – Markham – Mbabane (Eswatini)

JOB DESCRIPTION

Responsibilities:  

·        Being an ambassador for our brand and offering amazing customer experience. 

·        Exceed customer expectations by identifying and providing them with the best possible solutions. 

·        Actively keeping track of sales performance against target. 

·        Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 

·        Searching out opportunities for making new sales. 

·        Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

·        Grade 12 (Matric) 

Skills:  

·        Passionate about people is a must. 

·        Target driven and experience focused. 

·        Good verbal/ written communication skills

·        The ability to multi-task in a fast-paced environment 

·        The ability to work independently 

·        The ability to take initiative 

·        A high level of attention to detail 

·        Builds Customer Loyalty

·        Customer Service Delivery

·        Navigates Customer Challenges

·        Negotiation & Selling

Behaviours:

·        Adhering to Standards – Ensures quality and compliance in the delivery of their work

·        Continual Improvement – Actively seeks opportunities to continually improve processes

·        Decision Making – Analyses complex situations to ensure effective and timely choices

·        Driving & Perservering

·        Meeting Customer Expectations – Consistently delivers exceptional customer service

·        Planning & Organising – Uses a structured approach to effectively manage tasks

·        Relating & Networking

Sales Associate (108hr) – Totalsports – Mbabane (Eswatini)

JOB DESCRIPTION

Responsibilities:  

·        Being an ambassador for our brand and offering amazing customer experience. 

·        Exceed customer expectations by identifying and providing them with the best possible solutions. 

·        Actively keeping track of sales performance against target. 

·        Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 

·        Searching out opportunities for making new sales. 

·        Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

·        Grade 12 (Matric) 

Skills:  

·        Passionate about people is a must. 

·        Target driven and experience focused. 

·        Good verbal/ written communication skills

·        The ability to multi-task in a fast-paced environment 

·        The ability to work independently 

·        The ability to take initiative 

·        A high level of attention to detail 

·        Builds Customer Loyalty

·        Customer Service Delivery

·        Navigates Customer Challenges

·        Negotiation & Selling

Behaviours:

·        Adhering to Standards – Ensures quality and compliance in the delivery of their work

·        Continual Improvement – Actively seeks opportunities to continually improve processes

·        Decision Making – Analyses complex situations to ensure effective and timely choices

·        Driving & Perservering

·        Meeting Customer Expectations – Consistently delivers exceptional customer service

·        Planning & Organising – Uses a structured approach to effectively manage tasks

·        Relating & Networking

Sales Associate (108hr) – Markham Kafubu Mall – Ndola (Zambia)

JOB DESCRIPTION

Responsibilities:  

·        Being an ambassador for our brand and offering amazing customer experience. 

·        Exceed customer expectations by identifying and providing them with the best possible solutions. 

·        Actively keeping track of sales performance against target. 

·        Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 

·        Searching out opportunities for making new sales. 

·        Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

·        Grade 12 (Matric) 

Skills:  

·        Passionate about people is a must. 

·        Target driven and experience focused. 

·        Good verbal/ written communication skills

·        The ability to multi-task in a fast-paced environment 

·        The ability to work independently 

·        The ability to take initiative 

·        A high level of attention to detail 

·        Builds Customer Loyalty

·        Customer Service Delivery

·        Navigates Customer Challenges

·        Negotiation & Selling

Behaviours:

·        Adhering to Standards – Ensures quality and compliance in the delivery of their work

·        Continual Improvement – Actively seeks opportunities to continually improve processes

·        Decision Making – Analyses complex situations to ensure effective and timely choices

·        Driving & Perservering

·        Meeting Customer Expectations – Consistently delivers exceptional customer service

·        Planning & Organising – Uses a structured approach to effectively manage tasks

·        Relating & Networking

Click here to apply

All the best with your applications