WesBank Vacancies

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To apply, click on the link at the end of the posts and all the best with your applications.

Process Engineer

Job Description

Hello Future Process Engineer

WesBank Business Enablement is looking for a dynamic and highly driven Process Engineer to join their team. The successful applicant will be required to provide process design development and enhancements within the business to ensure resource and operational alignment with business strategy.

Are you someone who can:

Deliver against operational and cost targets.
Ensure full understanding of customer needs to deliver quality service.
Deliver customer experience excellence aligned to Organizational values and service standards.
Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimize redundancy.
Monitor customer feedback reports and align processes to maximize efficiencies.
Partner and collaborate with team members to achieve team success.
Investigate, analyze and develop opportunities into comprehensive business cases with a strong emphasis on efficiency gains, cost savings, improved quality and / or customer experience by developing presentations and present business cases to business stakeholders.
Optimize processes to execute business case benefits by ensuring that process changes are measured so that unit cost calculations and turnaround times are.
accurate (Time standards calculated)

You will be an ideal candidate if you have:

Qualification must be a BEng or BSc Eng in any engineering field.
4+ years in Process Engineering.
Black Belt and Lean Six Sigma certification would be advantageous.
Good technical exposure – working on IT related projects.
The incumbent needs to be a seasoned Business Process Engineer with the ability to work independently and to manage resources.
Ability to provide process design development and enhancements within the business to ensure resource and operational alignment with business strategy.
Ability to deal with complex business processes as well and manage and execute across multiple projects.
Strong leadership skills and the ability to cultivate and manage working relationship across various stakeholders including senior management.

You will have access to:

Opportunities to network and collaborate
Challenging work environment
Opportunities to innovate

We can be a match if you are:

Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to.
Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Adaptable, curious and willing to learn.
Passionate in providing insights.
Thrive in a collaborative environment.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Contact Centre Marketer Sales

Job Description

To increase new profitable business production and the conversion of approved applications

Hello Future Contact Centre Marketing Sales

Welcome to Wesank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in WB Motor Sales Channel Team you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

Contribute to cost efficiencies through responsible utilisation of work related resources
Contribute to teamwork and inclusivity within own team
Identify and utilise opportunities to assess and improve own performance
Uses technical know-how to identify, solve and escalate problems
Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
Ensure operational excellence through the delivery of work processes according to defined quality standards
Provides exceptional customer service when interacting with internal and external customers
Delivers customer service through adherence to quality service standards
Delivers on sales objectives to increase profitable busines
Receives loaded and validated deals, converts and concludes the actual sale, and structures
deals as per the clients’ needs
Receives loaded and validated deals, converts and concludes the actual sale, and structures deals as per the clients’ needs.
Meets production targets (sales objectives), such as Rand Value, Non-interest Revenue, Value, Added Products
Conversion of Approved New Business Applications, First Time Approval, Number of Outbound Calls / Productivity,
Lead Management within agreed standards.
Contributes to profitability and managing returns, and provides quotes within mandates, as pre-defined on the system.
Prepares credit submissions for judgmental assessments.
Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialized areas

You will be an ideal candidate if you:

Minimum Qualification – Matric
Preferred Qualification – Diploma in Sales and Marketing or Related field
Experience – One to three years in Sales and Marketing, call center environment (in/out), financial industry.

You will have access to:

Opportunities to network and collaborate
A challenging working environment
Opportunities to innovate

We can be a match if you are:

Adaptable and curious
Analyse complex data sets
Thrive in a collaborative environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

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