To apply, click on the link at the end of the posts and all the best with your applications.
Personal Assistant (Gauteng, Centurion)
Closing Date
2024/09/20
Reference Number
AHR240722-2
Job Title
Personal Assistant (Gauteng, Centurion)
Job Type
Permanent
Business Unit
Head office
Department
Admin
Number of Positions
1
Location – Town / City
Centurion
Location – Province
Gauteng
Location – Country
South Africa
Minimum Education Level
Diploma | Advanced Certificate
Job Category
Hospitality
Job Advert Summary
ANEW Hotels & Resorts are looking for a Personal Assistant to join our growing team at our cherished group. We pride ourselves on offering excellent customer service and always looks for an opportunity to be uniquely different. The successful candidate will be based in Gauteng, Centurion.
Minimum Requirements
Minimum 5 years experience as a Personal Assistant.
Soundtrack record of operating at Executive Level.
Professional business writing and verbal skills.
Proficient in MS Office.
Strong Administration Skills.
Duties and Responsibilities
Preparation and distribution of Manco Reports (Inland and Coastal).
Preparation and distribution of weekly “Operations Reports”.
Preparing and collating information from operations in preparation for “Friday Director’s Meeting”.
Related and relevant Reports, as requested.
Collating and completion of Expense Claims.
Preparing communications on behalf of a manager.
Answering phone calls, taking messages and relaying messages where applicable.
Book and co-ordinate travel and accommodation requirements for team members.
Attending internal and external meetings where applicable, preparing agenda’s, taking, typing and distributing meeting minutes, with follow ups as appropriate, ensuring deadlines are adhered to.
Assist with the collating of audit results and the co-ordination thereof as and when required, working with the appropriate GM’s & HOD’s.
Managing a detailed “Operational Calendar” for all relevant audits to consolidate travel where required.
Lead by example to ensure we keep our HITEC culture alive across the portfolio, making a real difference in how we interact with guest and each staff member.
Maintain the strictest confidentiality at all times with regard to client, guest and personnel related matters.
Be professional in appearance, character and conduct – professionally presented.
Possess excellent interpersonal and communicative skills and an ability to integrate into all levels of the hotels and head office.
Flexibility of job duties / attitude and hours is a must.
Possess excellent organizational skills and have an extremely high standard of order and general office organization and neatness.
Group Quoting Agent (Gauteng, Centurion)
Closing Date
2024/10/06
Reference Number
AHR240807-3
Job Title
Group Quoting Agent (Gauteng, Centurion)
Job Type
Contract
Business Unit
Centurion
Department
Reservations
Number of Positions
1
Location – Town / City
Centurion
Location – Province
Gauteng
Location – Country
South Africa
Minimum Education Level
Diploma | Advanced Certificate
Job Category
Hospitality
Job Advert Summary
ANEW Hotels & Resorts are looking for a Group Quoting Agent to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, creating results that contribute to the mission and overall success of the company.
The successful candidate will be appointed on a contract basis for 3 months.
Minimum Requirements
+3 Years’ Experience in Banqueting/Reservations
Matric / 1 Min Year University
Great knowledge of Opera
Knowledge of MS Office, Outlook & Google Chrome
Mature, Confident, Patient, Great Interpersonal Skills & Computer Skills
Good Communicator, Innovative & Accountable
Duties and Responsibilities
Prepare quotations for group bookings and conferences for all the properties from the sales team
Assist properties that do not have Banqueting Co-ordinators with all required responsibilities
Negotiate budgets with customers
Draw up contracts for events and groups.
Provide prompt and efficient service
Opera Cloud Administrator (Gauteng, Centurion)
Closing Date
2024/09/01
Reference Number
AHR240703-1
Job Title
Opera Cloud Administrator (Gauteng, Centurion)
Job Type
Permanent
Business Unit
Head office
Department
Revenue Systems and Distribution
Number of Positions
1
Location – Town / City
Centurion
Location – Province
Gauteng
Location – Country
South Africa
Minimum Education Level
Grade 12 | National Certificate
Job Category
Hospitality
Job Advert Summary
ANEW Hotels & Resorts are looking for an Opera Cloud Administrator in Gauteng, Centurion. This is an exciting time to join ANEW Hotels & Resorts and make a personal difference in the employment space of Revenue Sytems Department. The successful candidate will be responsible for resolving any gaps in Opera Clouds functionality and training new users.
Minimum Requirements
At Least 2 – 5 Years hospitality industry experience within the rooms department and 2 – 5 years Opera PMS/Opera Cloud exposure.
Intimate Knowledge of hotel operations.
Ability to succeed through collaboration and working through other internal and external organizations and individuals.
Ability to communicate effectively and build rapport with team members, suppliers, and properties.
Extensive knowledge of Opera PMS/Opera Cloud products, i.e., OXI, IFCs & OHIP.
Opera Cloud champion advantage
Able to valuate and understand individual hotel business needs and business rules to best leverage the system functionality.
Innovative Thinker
Conduct User Training
Handle Hotel cases, investigate the inbound cases and review the existing owned and escalated cases. Resolve cases in a timeous manner.
Ability to travel as needed.
Duties and Responsibilities
Responsible for migration and integration of new properties and taking properties live on Opera Cloud and supporting systems.
Accountable for ensuring a smooth transition and positive user experience.
Available to answer operational and application questions during the migration and integration and after “go-live”.
Assisting and resolving any day-to-day end user cases.
General Management of Opera Cloud and functionality.
Assisting in Building, Connecting and Manage systems directly impacted by Opera Cloud e.g., RMS, CRM, CRS.
Building of rates
Maintain and manage a high level of data integrity of all core systems.
Completing tasks and requests as and when directed by Management.
Writing & Conducting training on all relevant Standard Operating Procedures.
Sales Executive (Western Cape, Cape Town)
Closing Date
2024/08/19
Reference Number
AHR240620-1
Job Title
Sales Executive (Western Cape, Cape Town)
Job Type
Permanent
Business Unit
Head office
Department
Sales
Number of Positions
1
Location – Town / City
Cape Town
Location – Province
Western Cape
Location – Country
South Africa
Minimum Education Level
Diploma | Advanced Certificate
Job Category
Marketing
Job Advert Summary
ANEW Hotels and Resorts are looking for a dynamic Sales Executive to join our growing team. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different. This exciting role will suit somebody who enjoys helping to grow our team of committed staff and take our properties to the next level.
Minimum Requirements
Must have Grade 12, a tertiary qualification will be an advantage
Must have at least 5 years of Hotel Sales experience
Ability to work accurately under pressure
High level of customer service, disciplined, organised, attention to detail, and deadline driven.
Excellent Communication Skills in English, IsiXhosa, IsiZulu or Afrikaans will be advantage
High degree of self-motivation and ambition
Must have own vehicle
Duties and Responsibilities
Conceptualises the sales strategy and tactics plans for the Hotel(s).
Attends regular Sales meetings with the Sales and Marketing Director, CEO, CFO, and General Manager’s, publishes appropriate minutes of the meetings.
Carries out continuous market research in respect of the target market served by the Hotel(s).
Produces reports as required by Hotel Management / Head Office.
Maintenance and co-ordination of all sales and marketing spend within budget guidelines.
Ensures that competitive activity is monitored regularly and reported upon as required by the company.
Ensures that all sales and marketing actions are measurable and routinely reports on these actions through statistical reports and comparatives to targets.
Build relationships with internal and external stakeholders.
Coordinates and distributes promotional materials to sales agents, central reservations systems and third-party agents.
Compile quotes, contracts, and invoices.
Develop and maintain a database of commercial, retail, travel and organizational contracts to ensure maximum sales.
Undertake to predetermined levels, direct telesales and sales calls (face to face) to potential and established clients in the area. (Allocation of Clients/ areas will change from time to time as per Company’s requirements).
Achieve the sales targets as set.
Attend travel functions, e.g. fairs, trade shows, exhibitions and events in a participative or observer status.
Visits key clients and prospective key clients and attends workshops and trade-shows as required.
Maintain daily contact with GM, reservations and banqueting to develop working relationship and to have a constant awareness of trends within the hotel.
Ensure good product knowledge of all properties in the Anew Hotel group.