Heineken – Digital & Technology

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Data & AI Capability Lead

Immediate Superior: Head of Global Analytics Products
Location: Sandton/Stellenbosch
Function: Digital & Technology
Sub Function: Digital & Technology – Other Support
Type of Contract: Permanent
Reference Number: 119456 
Closing Date: 10/09/2024

The Data & AI Capability Lead is a pivotal leadership role within Global Analytics. As an advocate for analytics capability building, this role is instrumental in empowering HEINEKENs workforce to interpret, comprehend, produce, and convey data and analytics insights as vital business information. Through a dedicated focus internal and external communication, upskilling and enhancing data literacy, the Data & AI Capability Lead ensures that our company not only understands but also optimally leverages the power of analytics in decision-making processes.

Key Responsibilities:

• Analytics Capability Building:
  • Design and oversee the implementation of a comprehensive analytics upskilling program, catering to different levels of the organization, from executives to the broader workforce.
  • Spearhead data literacy programs to ensure a consistent increase in workforce proficiency in analytics and its business applications.

• Strategic Communication:
  • Develop and maintain communication strategies to promote our in-house analytics products, team accomplishments, analytics updates, market trends, and more.
  • Utilize various internal channels such as workplace and newsletters, as well as external mediums like LinkedIn and conferences to share information and position the company as a thought leader in the analytics space.

• Analytics Maturity Enhancement:
  • Create, implement, and manage a robust analytics maturity assessment tool and a corresponding action plan embedded in the analytics capability frameowkr to increase analytics maturity of OpCos, Regions and Global
  • Establish a clear analytics maturity baseline and effectively communicate this to management teams, ensuring that functions within OpCos, Regions and Global understand and strive for higher maturity levels.

• AI Capability Knowledge Exchange
  • Design, develop, and manage a comprehensive platform that facilitates knowledge exchange and collaboration in AI across the organization.
  • Create and establish a robust framework for capturing, organizing, and distributing AI-related knowledge and best practices across the organization.
  • Develop and enforce standards for documentation, ensuring consistency, quality, and relevance of AI knowledge assets.
  • Implement governance structures to manage knowledge lifecycle, including creation, review, update, and archival processes.

Education and Experience:

• Relevant Bachelor’s Degree
• A minimum of 10 years of experience in (digital & analytics) transformation, communication, consulting or a related field, with substantial experience in a leadership role focused on transformation.
• Demonstrated success in designing and implementing analytics capability building programs and data literacy initiatives across large organizations.
• Extensive experience in managing and leading cross-functional teams and complex projects.

• Transformation and Capability Building:
  • Proven track record in driving organizational transformation through analytics and data-driven initiatives.
  • Strong experience in developing and implementing comprehensive upskilling and capability building programs.
  • Expertise in creating and managing frameworks to assess and enhance analytics maturity at various organizational levels.

• Strategic Communication:
  • Exceptional communication skills with the ability to articulate complex concepts and insights to diverse audiences, including senior executives and non-technical stakeholders.
  • Experience in developing and executing communication strategies to promote analytics initiatives and foster a data-driven culture.
  • Ability to utilize a variety of communication channels, both internal and external, to effectively disseminate information and position the organization as a thought leader in analytics.

• Leadership and Influence:
  • Strong leadership skills with a focus on mentoring and developing talent within the organization.
  • Ability to influence and drive change across different organizational levels and geographies.
  • Experience in collaborating with senior management to align analytics initiatives with business objectives and strategies.

• Strategic and Analytical Thinking:
  • Strong strategic thinking skills with the ability to develop and implement long-term plans to enhance analytics capabilities.
  • Exceptional analytical skills and a data-driven mindset to solve complex business problems.
  • Ability to identify opportunities for leveraging data and analytics to drive business value.

• Entrepreneurial and Result-Oriented:
  • Entrepreneurial mindset with a focus on achieving measurable results and driving continuous improvement.
  • Ability to manage multiple priorities, navigate complex organizational structures, and deliver high-impact outcomes.

• Global Perspective:
  • Experience working in global organizations with an understanding of different cultural dynamics and business practices.
  • Ability to adapt and tailor strategies to suit diverse regions and operating companies.

Process Automation Analyst

Immediate Superior: Robotics & Automation Lead
Location: Stellenbosch
Function: Digital & Technology
Sub Function: Digital & Technology – Operations
Type of Contract: Permanent
Reference Number: 119350 
Closing Date: 10/09/2024

The Robotic Process Automation Analyst/Developer functions on an automation team and will leverage one’s analytical and technical skills to help identify, analyse, develop, and maintain automation solutions. You are a strong team player who will share a common objective with the Robotics and Automation team: to deliver high-value, quality automation solutions to Heineken Beverages.

Key Responsibilites: 

• Participate in the identification of processes that are suitable for automation.
• Participate in deep-dive workshops to understand business processes.
• Translate process definitions into automation designs and ensure architectural alignment.
• Design, develop, test, and deploy automation solutions according to Heineken standards.
• Collaborate closely with the solutions architect and automation analyst to produce quality automation solutions.
• Complete the necessary automation documentation in collaboration with the team, according to Heineken Beverages standards.
• Perform peer code assessments and knowledge transfer.
• Perform hypercare on deployed solutions.
• Monitor, troubleshoot, and support automation solutions in the production environment, as part of hypercare.
• Effect changes to solutions and documentation, as the business functions require.
• Support and participate in the deployment of automation modules and related software.
• Be a key contributor to the Community of Practice.
• Continue to participate in training to enhance and develop technical and personal skills.

Education and Experience: 

• 3+ Years of experience in analysing and developing automation solutions
• 3+ years of experience with the UiPath toolset
• Implementation experience with Azure Power Automate
• Experience with .NET, HTML, Javascript and advanced automation tools (IDP, AI/ML, Cognitive solutions, etc.).
• Experience with development languages such as Python will be advantageous.
• Experience with reporting and dashboarding technologies such as PowerBI will be advantageous.
• Experience with databases and database tools such as Azure Data Studio.
• Experience with DevOps in Azure or other environments.
• Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support, and maintenance.
• Experience working with third-party service providers.
• Experience working with Robotic Process Automation tools.
• An understanding and interest in Intelligent Automation and AI/ML.
• The ability to work well with business users, analysts, developers, architects, vendors, and end users in cross-functional teams.
• A logical and creative thinker who can break down business problems into tasks
• Excellent interpersonal communication skills; you can communicate effectively and build relationships with end users, peers, management, and third parties.
• The ability to prioritize, schedule, and complete development and testing required for multiple applications with overlapping schedules.
• Excellent facilitation skills working with both internal and external parties.
• Strong verbal and written communication skills.
• A self-starter, comfortable working in a busy, dynamic environment with competing priorities.
• The ability to prioritize requests effectively and efficiently and work with urgency.
• Projects an image of enthusiasm and professionalism.
• Proactive, persistent, and dependable.
• Display a keen interest in your field and attempt new approaches and technologies.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

Click here to apply

All the best with your applications.