Absa – Business Support

To apply, click on the link at the end of the posts and all the best with your applications.

Junior Intern – HL Business Operations

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryParticipate in an internship programme in order to maximise individual and organisational development, through the execution of predefined internship objectives.

Job Description

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Description

Absa Home loans is dedicated towards offering an internship opportunity to young individuals that are talented, enthusiastic, and have a deep passion for utilizing technology to empower customers. This one-year Absa Home Loans Internship program incorporates on the job exposure in all aspects of contact with the Bank’s customers.  As an intern, you will be required to demonstrate:

• Strong customer service skills and excellent problem-solving ability
• Organization skills; pay attention to detail and place emphasis on follow-up.
• Furthermore, must be able to demonstrate ability to work well in a team and both listen and communicate effectively.
• Show a high level of professionalism and courteousness. These individuals should work well under pressure
• A Self-starter with hands-on mentality

Our internship programme will give you exposure to the Home loans Sales and Service Enablement areas for a period of 12 months. Successful candidates should commit to complete the on- the- job training.

Essential Requirements

• Candidate should be aged between 18-30 years
• Applicant must attach detailed CV containing all the relevant contacts and references
• Applicants should include copies of their certificates, identity card and proof of address
• Candidate must be a South African citizen or a permanent resident
• A completed Degree/or equivalent NQF level 7 qualification
• Applicant should be proficient in English
• Applicant must not be employed
• Applicant must not be registered with any other learnership / internship at the time of making application
• Applicant must not be registered with any other learning institute, and or currently studying.
• Candidate should be computer literate
• Applicant should be a team player and self-motivated person
• Candidate should be flexible and demonstrate willingness to learn and work

Duration

• This is a 12 months internship programme
• Every candidate must meet be available for the full 12 months programme.

Stipend

• Successful candidates will receive a monthly stipend

Recruitment process and risk check requirements:

• Complete online occupational assessments
• No criminal record
• No false documentation
• References with previous employers
• Clear credit score
• No registered employee dismissal

If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.

Education

Business, Commerce and Management Studies (Required)

Retail Banking Intern

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryParticipate in an internship programme in order to maximise individual and organisational development, through the execution of predefined internship objectives.

Job Description

No role profile available as this role has no assigned corporate grade: This role should not be used to create new positions. Where this role is being used for an existing position, please contact the People Function to update records. | : | : | : | : | : | : | :

EducationHigher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

Junior Learner Intern

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryParticipate in learning programme/s in order to maximise individual and organisational development benefit/s through the execution of predefined training objectives.

Job Description

Absa Home loans Collections is dedicated towards offering a Internship opportunity to young individuals that are talented, enthusiastic, and have a deep passion for utilizing technology to empower customers. This one-year Absa Home Loans Internship Program will provide the successful candidate with on the job exposure in all aspects of contact with the Bank’s customers.  As an Intern, you will be required to demonstrate:

• Strong customer service skills and excellent problem-solving ability
• Organization skills; pay attention to detail and place emphasis on follow-up.
• Furthermore, must be able to demonstrate ability to work well in a team and both listen and communicate effectively.
• Show a high level of professionalism and courteousness. These individuals should work well under pressure
• A Self-starter with hands-on mentality

Our Internship programme will give you exposure to the Home loans Collections areas for a period of 12 months. Successful candidates should commit to complete the on- the- job training

Essential Requirements

• Candidate should be aged between 18-30 years
• Applicant must attach detailed CV containing all the relevant contacts and references
• Applicants should include copies of their certificates, identity card and proof of address
• Candidate must be a South African citizen or a permanent resident
• A completed Degree/or equivalent NQF level 7 qualification
• Applicant should be proficient in English
• Applicant must not be employed
• Applicant must not be registered with any other learnership/internship at the time of making application
• Candidate should be computer literate
• Applicant should be a team player and self-motivated person
• Candidate should be flexible and demonstrate willingness to learn and work

Duration

• This is a 12 months only programme
• Every candidate must meet be available for the full 12 months programme.

Completion of Internship

• Receive continuous mentoring and training to support your personal and professional development

Stipend

• Successful candidates will receive a monthly stipend for the Internship duration.

Recruitment process and risk check requirements:

• Complete online occupational assessments
• No criminal record
• No false documentation
• References with previous employers
• Clear credit score
• No registered employee dismissal

If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.

EducationGET Certificate: Business, Commerce and Management Studies (Required)

Learning & Development Intern

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryParticipate in learning programme/s in order to maximise individual and organisational development benefit/s through the execution of predefined training objectives.

Job Description

Key Responsibilities:

Administrative Support: Assist in the administrative tasks associated with learning and development programs, including scheduling training sessions, managing attendance, and maintaining training records. Coordination: Coordinate logistics for training events, such as booking venues, arranging catering, and managing invitations and registrations as and when required. Communication: Communicate effectively with trainers, participants, and stakeholders to provide information about training programs, schedules, and requirements. Data Management: Maintain accurate records of training attendance, evaluations, and feedback. Compile data and generate reports to track training effectiveness and compliance. Technology Utilisation: Utilise learning management systems (LMS) or other training platforms to organise, deliver, and track training activities. Evaluation and Feedback: Collect and analyze training evaluations and feedback to identify areas for improvement and make recommendations for future training initiatives. Compliance: Ensure compliance with regulatory requirements, and organizational policies related to training and development activities, including skills development BEE. Other:  The intern can from time to time be required to support other Human Capital initiatives within the business.

Skills and Qualifications:

• Bachelor’s degree in human resources, National Diploma in Human Resources, Business Administration, or a related field.
• Organisational and administrative skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and learning management systems (LMS).
• Ability to multitask and prioritise tasks effectively in a fast-paced environment.
• Basic understanding of adult learning principles.
• Eagerness to learn and grow within the Human Capital field, with focus on learning and development.

Personal Attributes:

• Proactive and self-motivated.
• Team player with a positive attitude.
• Adaptability and willingness to take on new challenges.
• Strong commitment to professional development and continuous learning.
• Integrity and confidentiality in handling sensitive information.

Preference will be given to People living with Disabilities in line with the organisation’s employment equity strategy

EducationGET Certificate: Business, Commerce and Management Studies (Required)

Specialist – Business Analysis

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryResponsible for working with business functions to identify, investigate and analyse problems faced by business/product owners. Based on this analysis the Business Analyst needs to propose a solution, to fully address the business requirements, needed to optimise the business.

Job Description

Accountability: Project Establishment Initiation Activities

• Develop design principles based on the initial brief and scope provided to guide the project’s implementation activities, including the requirements planning stage and the management of change requests.
• Assist and support business operations, with the ‘As Is’ and ‘To Be’ process mapping when changes to operational policies, procedures and processes occur.
• Build and maintain relationships with line role players by communicating regularly and working closely with them to elicit business requirements, evaluate and recommend possible business solutions, make assessments and produce feasibility analysis.
• Identify project risks either by consultation with key stakeholders and/or a risk assessment workshop and develop mitigating action plans in agreement with the project Sponsor/Project Owner/Project Manager (PM), thereafter document such risks and actions in the project risk register for ongoing monitoring.
• Assist the Business Analyst Lead with ensuring that the definition of the project scope and all other documentation needed in the Project Concept and/or Project Charter document/s is obtained by facilitating a project definition workshop.
• Develop hypotheses to achieve project goals based on the outcomes of the project definition workshop and use these to guide the fact gathering and analysis.
• Ensure all the business requirements, evaluations and recommendations of possible business solutions, assessments and feasibility analysis are documented, circulated and signed off by the relevant stakeholders and handed over to the PM for use in defining and designing the project.
• Assist the Business Analyst Lead by providing advice, investigating, estimating and calculating costs, timelines, resources and plans for the composition and approval of the project stage business cases.
• Facilitate workshops in conjunction with the Business Analyst Lead in order to obtain business user requirements in terms of the proposed end state of the project so that the project is suitably defined, designed and implemented.

Accountability: Business Requirements Activities

• Analyse the “as is” “business architectures”, to identify any issues, opportunities, etc. This includes the analysis of all existing products & services, the procedures and business rules, the organisation structures, functions, roles & responsibilities, the business processes & procedures, the IT systems functionalities, performance and measurement metrics.
• Investigate and perform a business needs analysis, by interviewing the product or business process owners, to determine business requirements and identify possible alternatives and or solutions to achieve these requirements.
• Perform “root cause” issues analysis with key stakeholders by either conducting interviews or workshop to further evaluate and identify solutions and/or alternatives to meet the business requirements and document all findings to assist with project definition, design and build.
• Assist the Business Analyst Lead to set up and facilitate workshops with relevant stakeholders to gather, identify and document the project and business owner requirements to be used in the project definition, design and build.
• Investigate options available, best practices, alternatives etc and obtain up to date information in relation to the project requirements / objectives by referring to internal and external parties to ensure the best solution is considered and identified for the project.

Accountability: Solution Analysis and Documentation

• Design the “to be” “business architectures” by using the identified design principles and document the ideas by working through increasing levels of design detail (i.e. conceptual/high level/detailed design levels).
• Identify and design new and/or improved business process systems and/or procedures to deliver project goals by ensuring that the best solution is considered and identified for the project.
• Undertake a feasibility and impact analysis of solutions identified (people, process and system infrastructure) with key stakeholders, internal, external and technology staff to further define project requirements for the definition, design and build of the project.
• Identify IT interfaces and IT integration points to ensure integrated functional specifications, by consulting and workshopping with the IT System Analysis teams, Group Strategy, Enterprise Architect, Vendors, etc)
• Develop IT-systems functional, non-functional and service level requirements, Business Requirement Definition documents (BRDs), use cases, etc. based on the evaluations, meetings, assessments and requirements analysis undertaken during the earlier stages of the project analysis stages, for use by the PM and project team to design, build, test and implement the project.
• Develop a functional decomposition of identified requirements through consultation with stakeholders to ensure that the business requirements will be developed and delivered by the project.
• Validate documented solutions in a walk-through workshop with stakeholders and compare the ABSA architectures to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.

Accountability: Assessment and Validation of Solutions

• Assist the systems-management function with setting up and undertaking the IT-systems user-acceptance tests by both business users and IT staff to ensure that the technology solution meets the business requirements.

Co-ordinate all user acceptance testing with regard to securing test users, the test location, the relevant access rights and by documenting all results and where required perform User Acceptance Testing (UAT) as undertaken and stipulated by the Absa Group Technology IT methodology.
• Assess the solution/s by bench-marking with Industry and ABSA to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.
• Evaluate the vendors’ products/solutions and the integration capability of the products / solutions with ABSA to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.

EducationBachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Business Analyst Projects

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryResponsible for working with business functions to identify, investigate and analyse problems faced by business/product owners. Based on this analysis the Business Analyst needs to propose a solution, to fully address the business requirements, needed to optimise the business.

Job Description

Accountability: Project Establishment Initiation Activities

• Develop design principles based on the initial brief and scope provided to guide the project’s implementation activities, including the requirements planning stage and the management of change requests.
• Assist and support business operations, with the ‘As Is’ and ‘To Be’ process mapping when changes to operational policies, procedures and processes occur.
• Build and maintain relationships with line role players by communicating regularly and working closely with them to elicit business requirements, evaluate and recommend possible business solutions, make assessments and produce feasibility analysis.
• Identify project risks either by consultation with key stakeholders and/or a risk assessment workshop and develop mitigating action plans in agreement with the project Sponsor/Project Owner/Project Manager (PM), thereafter document such risks and actions in the project risk register for ongoing monitoring.
• Assist the Business Analyst Lead with ensuring that the definition of the project scope and all other documentation needed in the Project Concept and/or Project Charter document/s is obtained by facilitating a project definition workshop.
• Develop hypotheses to achieve project goals based on the outcomes of the project definition workshop and use these to guide the fact gathering and analysis.
• Ensure all the business requirements, evaluations and recommendations of possible business solutions, assessments and feasibility analysis are documented, circulated and signed off by the relevant stakeholders and handed over to the PM for use in defining and designing the project.
• Assist the Business Analyst Lead by providing advice, investigating, estimating and calculating costs, timelines, resources and plans for the composition and approval of the project stage business cases.
• Facilitate workshops in conjunction with the Business Analyst Lead in order to obtain business user requirements in terms of the proposed end state of the project so that the project is suitably defined, designed and implemented.

Accountability: Business Requirements Activities

• Analyse the “as is” “business architectures”, to identify any issues, opportunities, etc. This includes the analysis of all existing products & services, the procedures and business rules, the organisation structures, functions, roles & responsibilities, the business processes & procedures, the IT systems functionalities, performance and measurement metrics.
• Investigate and perform a business needs analysis, by interviewing the product or business process owners, to determine business requirements and identify possible alternatives and or solutions to achieve these requirements.
• Perform “root cause” issues analysis with key stakeholders by either conducting interviews or workshop to further evaluate and identify solutions and/or alternatives to meet the business requirements and document all findings to assist with project definition, design and build.
• Assist the Business Analyst Lead to set up and facilitate workshops with relevant stakeholders to gather, identify and document the project and business owner requirements to be used in the project definition, design and build.
• Investigate options available, best practices, alternatives etc and obtain up to date information in relation to the project requirements / objectives by referring to internal and external parties to ensure the best solution is considered and identified for the project.

Accountability: Solution Analysis and Documentation

• Design the “to be” “business architectures” by using the identified design principles and document the ideas by working through increasing levels of design detail (i.e. conceptual/high level/detailed design levels).
• Identify and design new and/or improved business process systems and/or procedures to deliver project goals by ensuring that the best solution is considered and identified for the project.
• Undertake a feasibility and impact analysis of solutions identified (people, process and system infrastructure) with key stakeholders, internal, external and technology staff to further define project requirements for the definition, design and build of the project.
• Identify IT interfaces and IT integration points to ensure integrated functional specifications, by consulting and workshopping with the IT System Analysis teams, Group Strategy, Enterprise Architect, Vendors, etc)
• Develop IT-systems functional, non-functional and service level requirements, Business Requirement Definition documents (BRDs), use cases, etc. based on the evaluations, meetings, assessments and requirements analysis undertaken during the earlier stages of the project analysis stages, for use by the PM and project team to design, build, test and implement the project.
• Develop a functional decomposition of identified requirements through consultation with stakeholders to ensure that the business requirements will be developed and delivered by the project.
• Validate documented solutions in a walk-through workshop with stakeholders and compare the ABSA architectures to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.

Accountability: Assessment and Validation of Solutions

• Assist the systems-management function with setting up and undertaking the IT-systems user-acceptance tests by both business users and IT staff to ensure that the technology solution meets the business requirements.

Co-ordinate all user acceptance testing with regard to securing test users, the test location, the relevant access rights and by documenting all results and where required perform User Acceptance Testing (UAT) as undertaken and stipulated by the Absa Group Technology IT methodology.
• Assess the solution/s by bench-marking with Industry and ABSA to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.
• Evaluate the vendors’ products/solutions and the integration capability of the products / solutions with ABSA to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.

Education and Experience Required
• An appropriate university degree with preference for a BSc, BSc(Eng), BSc (Comp Science) or BCom (Informatics)
• 3 years’ work experience in the Financial Industry
• 5 years business analysis/business consulting experience
• Lean and/or Six Sigma experience and accreditation

EducationBachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Specialist: Business Analysis

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe Business Analyst facilitates business and cross-competency teams to understand, analyse and document relevant business functions and business requirements in completing tasks related to business solution planning, documenting and managing customer requirements.
The work of the BA includes process analysis; business process and requirements modelling and analysis. The role works with business stakeholders, Product Managers, UI/UX Designers, Project Management and technology partners to develop and implement business solutions on digital platforms in an agile environment.

Job Description

The Business Analyst is accountable for

• Gathering requirements from business.
• Creating enabling documentation (Business Requirement Definition, User stories and user acceptance criteria. Defining a functional solution in accordance with the organizational needs.
• Tracking the requirements throughout the life cycle of the project.
• Translating requirements into the foundation of the User Acceptance Criteria, and working through to UAT completion and implementation.
• Providing inputs to partners during the project lifecycle (Reviewing Technical Solution Specification prepared by System Analyst and development team).

Plan & Organise

• Prepare for requirements elicitation, conduct elicitation activities, document and confirm elicitation results
• As part of requirements analysis:
  • Organise and prioritise requirements
  • Specify and model requirements using organization’s methodology
  • Determine assumptions and constraints
  • Verify requirement for correctness and validating that they satisfy the business need
  • Assess and validate proposed solutions to determine which solution fits the need.
  • Validating that the verified and deployed solution meets the need.
  • Work with business leaders in identifying and bringing strategic initiatives from concept to implementation.
  • Ensure adequate sign off following the defined governance processes.

• Work with project leads in the planning of BA activities that are required to define the solution to a business problem including scope of work, deliverables, determine tasks and interdependencies between tasks and corresponding Business Analysis efforts, quality of the solution, consistency of BA work products and BA performance metrics for multiple projects. Plan requirements management in terms of documentation, tracing, prioritizing, creating baseline, change management etc.
• Conduct stakeholder analysis to determine appropriate stakeholders for the project or project phase and analyse stakeholder.
• Prepare a Business Analysis communication plan detailing the items for communication, the recipients, mode of communication and frequency.
• Define solution scope.
• Determine organizational readiness effectively to operate the new solution.
• Identify and communicate risk and issues that may require changes to plans and scope.
• Support the junior BAs in drafting requirements and user stories, specifications and other relevant artifacts.
• Plan and coach for adoption of new business analysis techniques and tools.

Delivery & Support

• Create requirements package
• Communicate with solution team to assure that requirements are correctly understood and implemented
• As part of requirements traceability management:

• Trace requirements (Update and maintain relationships between requirements components)
• Perform impact analysis when changes are requested and supply this information to the change control process
• Facilitate ongoing use of requirements for impact analysis and solution maintenance.
• Facilitate reuse of requirements on related projects to encourage enterprise consistency of business models.
• Contributing to the documentation of Test Plans and work in partnership with testers to coordinate testing effort throughout its life.
• Identify, document and analyse business risk.
• Provide Implementation support by creating user documentation (e.g., manuals, training documentation, release notes).
• Support project initiation phase in eliciting high level requirements.
• Conduct Business Analysis life cycle activities for complex
• Collaborate with Product manager and project management on the planning and estimating of BA activities.
• Facilitate workshops and brainstorming sessions during requirements development phases
• Provide advisory input during initial concept phases of required solutions.
• Manage solutions and requirements scope by creating a baseline, and managing formal and informal change control on requirements.
• Coach and mentor New and Junior Business analysts.

Monitor & Evaluate

• Utilise ABSA Tools
• Review test scenarios and test cases
• Provide necessary inputs to the testing team.
• Conduct UAT if required at times
• Plan, monitor and Report on Business Analysis performance.
• Ensure that requirements and models meet the needed quality to effectively guide further work
• Ensures that all requirements support the delivery of business value, fulfil goals and objectives, and meets a stakeholder need.
• Improve business analysis performance by taking preventative and corrective action.
• Monitor the business sector, industry, technology, infrastructure, legal and regulatory environment trends for assessing impact on the current business.
• Evaluate trends and analyse adoption of new processes and tools in business analysis.

Education and Experience Required

• Degree or Diploma in computer science, commerce or business administration, compulsory.
• Certificate of Competency in Business Analysis (CCBA) or Knowledge of BABOK, advantageous.
• Certified Business Analysis Professional (CBAP) certification, advantageous.
• Banking domain experience, compulsory.
• Minimum of 4 years’ Business Analysis experience.
• Minimum of 4 years’ Coaching and mentoring experience
• Minimum of 4 years’ experience in working in a multi discipline team fostering collaboration and team work.
• Experience in Business Analysis.
• Experience and Knowledge of Banking and Financial Services business.
• Experience in Stakeholder Management.
• Experience in Agile ways of work and user story writing is compulsory

Knowledge & Skills: (Maximum of 6)

• Banking knowledge, compulsory.
• Results orientation
• Good written and oral communication skills
• Good Listener
• Strong analytical and problem solving skills, giving attention to detail
• Team player – approachable, ability to share and consult others
• The ability to adapt to the requirements of the project, the needs of the sponsors, its environment and people working on it to ensure a successful outcome
• Good organizing capability
• Ability to apply analytical rigor to understand complex business scenarios
• Ability to propose ideas, practices and methods and, in particular give equal weight to the various disciplines involved on the project.
• Strong facilitation, negotiation and conflict resolution skills

People management, mentoring and training skills Competencies: (Maximum of 8 competencies)

• Analysing
• Delivering Results & meeting customer expectations
• Presenting & Communicating Information
• Learning & Research
• Coping with pressure & setbacks
• Working with people

EducationBachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Customer Refresh Support

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary

Job Description

EducationHigher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

Manager Project

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job DescriptionProject Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet | Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Meeting deadlines: Completes task timeously | Stakeholder management: Ensure that stakeholders are identified and engaged | : | : | : | :

QualificationsBachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development), Planning and organising (Meets all of the requirements), Project and Programme Management (Meets all of the requirements), Project Management

Click here to apply

All the best with your applications