Absa – IT Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Infrastructure Solution Architect

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryTo develop technical solution and architectures to problems and opportunities presented by Business, considering functional and non-functional aspects of such solutions and utilizing available technology assets.

The role will act as the Solutions architect for major system projects and will provide technical direction and proposals to meet business requirements or cover existing functionality and designs gap.

Additionally, the role is responsible for maintaining the availability and reliability of IT infrastructure to ensure that IT can effectively meet service targets in accordance with planned business operational objectives; to ensure that proper end to end solution design and functionality is achieved and released into the production environments.

Job Description

Key Accountabilities

Architecture design – 65%

• Apply relevant research methodologies, tools, and techniques to gather information effectively and purposefully
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Deliver IT architecture and Solution analysis services as per agreed performance contract
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Identify and recommend new innovative ways of achieving quality results
• Optimize the availability of the IT infrastructure to deliver cost effective improvements that deliver tangible benefits to business units and customers
• Provide a range of IT availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
• Take actions to achieve reductions in frequency and duration of incidents that impact Infrastructure Services availability
• Ensure shortfalls in Infrastructure Services availability are recognized and appropriate corrective actions are identified and progressed
• Create and maintain a forward-looking availability plan aimed at improving the overall availability of IT services and infrastructure components to ensure that existing and future availability requirements can be met
• Organize and maintain a regular availability review process with both key business and IT representatives
• Initiate and coordinate actions required to maintain or improve availability of IT infrastructure.
• Act as a coordination point for changes to availability levels of IT infrastructure when needed.
• Establish measures and reporting that reflect business, user and IT support requirements with regards to IT Infrastructure availability
• Participate in Change Control meetings to assess and authorize changes from an availability perspective
• Assist in SLA negotiation efforts from an availability capability standpoint
• Define the key targets of availability required for the applications and their components that underpin a new or enhanced IT application as the basis for an SLA agreement
• Analyse and review actual availability levels achieved against SLAs and OLAs
• Maintain an awareness of technology advancements and best practices that support application availability

Solution Analysis – 20%

• Translate documented business requirements into functional and non-functional technical requirements for development/implementation.
• Support project management and provide technical oversight on projects to ensure that requirements are in alignment with business strategies and business architecture roadmap/framework
• Translate strategic initiatives into delivery-focused change initiatives, while translating business processes and issues into effective conceptual and logical models.
• Reviewing development to ensure what is delivered is in line with technical requirements and business intent
• Set baseline through introduction of standards and working practices such as coding standards, design principles and tools.
• Experimenting by building prototypes, frameworks and foundations to be consumed by the technical team.
• Propose and keep a repository of solutions and architectural improvements.
• Participating in technology selection and identifying fit for purpose technology solutions.

Business Liaison – 10%

• Identify service needs for the Business Units represented to IT
• Escalate Business unit service issues to the Service Manager
• Communicate service status on service issues to the Business Unit
• Assist in SLA negotiation efforts with Business Unit(s)
• Report on quality of services rendered to Business Unit(s)

Risk Management – 5%

• Build relationship with country Technology Risk and Compliance team and provide support wherever required.
• Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
• Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.
• Proactively identify solution design & delivery risk & associated mitigating strategies throughout the development / initiative lifecycle
• Apply the organization risk & governance frameworks
• Ensure solution designs align to the organizations regulatory, compliance & governance frameworks
• Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise-wide lens to product & service development
• Deliver on time & on budget (always).

People 10%

• Participate in peer & dev team reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
• Work as a high-performance contributor as part of agile delivery teams across the organization & continuously improve skills & knowledge in agile / other practices for successful delivery.
• Build & evolve the architectural capability of Delivery teams across the business through active coaching & information / knowledge sharing

Education and experience required

• Undergraduate or higher in Computer Science or any other Technology related field.
• IT infrastructure planning and operations experience
• 7 years minimum IT experience
• Experience in digital financial services from either Telco or Financial Institution companies.
• Experience in solutions development lifecycle management using waterfall, agile & hybrid methodologies.

Subject Matter Expert Qualifications

• ITIL Certification.
• Any cloud certification.
• Network certification – Specialist in Enterprise Design and implementations.
• Firewalls, switching and routing certifications
• Excellent understanding of Infrastructure.
• Minimum of 4 years’ service management experience

Knowledge and skills

• Translate Bus Requirements to Tech Solutions
• Cloud expertise
• ITIL – Governance Framework

Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

***Application Deadline – 6th September 2024***

Head of Technology – ARO Card and Retail Payments

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWe are seeking a dynamic and experienced Head of Technology to lead our Card and Retail Payments division. The ideal candidate will be responsible for driving innovation, ensuring the stability and scalability of our payment systems, and delivering exceptional value to our customers. This role requires a strategic leader with a deep understanding of the payments landscape, strong technical expertise, and the ability to manage cross-functional teams.

Job Description

• Technology Leadership: Provide visionary leadership to the Card and Retail Payments technology teams, ensuring alignment with business objectives and driving the adoption of cutting-edge technologies.
• System Stability and Scalability: Oversee the design, development, and maintenance of robust, scalable payment systems that ensure high availability and security.
• Innovation and Digital Transformation: Lead initiatives to innovate and modernize payment solutions, enhancing customer experience and driving digital transformation.
• Regulatory Compliance: Ensure all payment systems and processes comply with industry regulations and standards, implementing best practices for risk management and data security.
• Stakeholder Management: Collaborate with key stakeholders, including product, vendors, operations, and compliance teams, to deliver integrated payment solutions that meet business and customer needs.
• Team Development: Foster a culture of continuous learning and development within the technology teams, mentoring and coaching team members to achieve their full potential.

EducationBachelor’s Degree: Information Technology (Required)

Specialist: ServiceNow Security and MI Analyst

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThis purpose of the job is definition, implementation, and management of configurations to meet business requirements. The position requires understanding business requirements, process flows, as well as the alignment of internal system in order to conduct extensive configuration on ‘cloud based platforms’.

The Configuration Specialist works alongside a Functional Lead and other Configurators, ensuring optimal operation of the overall functional area through complex testing, business process design, process implementation, analysis and maintenance in the light of best practice recommendations and creating reports based business requirements.

Job Description

Highly skilled and certified Specialist: ServiceNow Security and MI Analyst in a dynamic IT team. Requires a strong background in ServiceNow, with a focus on security operations and management information. This role is crucial in ensuring the security, efficiency, and effectiveness of our ServiceNow platform, as well as generating actionable insights through data analysis.

Key accountabilities

• Configure and support existing applications and add new functionality as necessary
• Coordinate test activities, including unit testing, system testing and user acceptance testing
• Plan and deploy feature and change requests releases accordingly
• Play a key role in design to implementation of feature releases and Platform upgrades
•    Works with the Strategic Lead to develop release estimates
• Troubleshoot and resolve configuration issues, error identification and remediation
• Provide technical assistance to Tier1 teams, managing severity issues and setting prioritization for resolution
• Ensure up to date features, deployments and initiatives for optimal platform usage
• Create advanced reports and dashboards including using performance analytics
• Manage instance security: user/group access, administration, access control lists, etc.
• Participate in process design workshops
• Create functional and technical systems documentation
• Determine and implement integration method(s) used, integration directionality and attributes
• Template Creation and Updates
• Configure Catalog Items and Record Producers

Key Responsibilities:

• ServiceNow Security Management:
  • Administer and manage ServiceNow security configurations, including user roles, permissions, and access controls.
  • Implement and enforce security policies and procedures to safeguard sensitive data and systems.
  • Monitor and respond to security incidents and vulnerabilities within the ServiceNow platform.
• Management Information (MI) Analysis:
  • Design, develop, and maintain dashboards, reports, and data visualizations within ServiceNow.
  • Analyze and interpret data to provide insights and recommendations for improving operational efficiency and security posture.
  • Collaborate with stakeholders to understand their data needs and deliver tailored solutions.
• ServiceNow Administration:
  • Configure and customize ServiceNow applications and modules to meet business requirements.
  • Troubleshoot and resolve issues related to the ServiceNow platform, including integrations and performance concerns.
  • Perform regular system updates and patches to ensure optimal performance and security.
• Compliance and Documentation:
  • Ensure compliance with internal policies and external regulations related to ServiceNow security and data management.
  • Maintain comprehensive documentation of security configurations, processes, and incident reports.
• Collaboration and Support:
  • Work closely with IT teams, business units, and other stakeholders to ensure effective use of ServiceNow.
  • Provide training and support to users on ServiceNow features, security practices, and reporting tools.

EducationBachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

SAS Consultant (CIB- Implementation)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWe are looking for an experienced Model Development Analysts with a background as quantitative analysts implementing PD, LGD and EAD models for Regulatory Capital and Impairments (IFRS9) models in a banking environment.

Job Description

• We will expect you to ensure model build data are of sufficient quality.Develop theoretical understanding and practical application of model development methodology through model building and application experience;
• Complete statistical data analysis and produce model build documentation in an unambiguous and concise manner.
• Have the ability to integrate technical statistical experience and business knowledge.
• Ensure successful implementation of models by assisting the model implementation team through answering technical questions around the model workings.
• Ensure full governance processes for modelling are complied with from model inception and build through to validation and sign-off by completing all relevant documentation according to the Absa Model Risk Policy.
• Actively engage stakeholders (model users, validation team, monitoring team, regulators) to be fully engaged in process and delivery through email discussions, group meetings and one-on-one discussions ensuring their issues, objectives and priorities are reflected in agreed solutions.

A successful candidate will hold at least an honours degree in Statistics, Business Mathematics and Informatics (BMI) or Mathematical Statistics or a related field with up to 6 years’ experience in statistical model development or validation in a Business Banking or Investment Banking environment with process and people management experience preferred.

Proficiency in Base SAS or SAS Enterprise Guide, SAS data steps, SAS procedures, SAS SQL, SAS Macros in order to develop statistical models.

EducationBachelor’s Degree: Information Technology

Lead Solution Architect

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryDrive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

Job Description

Architecture
• Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
• Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
• Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
• Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
• Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
• Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
• Design & or contribute to the design & implementation of detailed feasibilities & business cases
• Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
• The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
• Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
• Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
• Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
• Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
• Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
• Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
• Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
• Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
• Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
• Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
• Contribute to the architecture body of knowledge
• Contribute to the design & evolution of architectural principles and preferences

People
• Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
• Set & Cascade solution direction across technology delivery teams
• Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
• As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
• Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

Financial & Vendor Management, Risk & Governance
• Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
• Apply the organization risk & governance frameworks
• Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
• Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
• Deliver on time & on budget (always)

Qualifications:

A Degree in Business Science, Engineering, Computer Science and/or IT. Preference would be given to a candidate certified in TOGAF or a similar Framework.

The Candidate needs to have:

· 5 years + experience in Payment Solution/End-to-End Architecture (ideally in the South African Banking industry.)

· Experience in the bank or finance related industry

· 5 Years Developer experience

· 3-5 years experience in System analysis & design

· UML modelling (e.g. Archimate)

Strong Software Architecture background and knowledge of agile development practices with a history of technical leadership

• Experience across the entire software development life cycle from inception, through build to production
• You appreciate and acknowledge the impact of system design decisions on scalability, resilience, and supportability
• Experience of API design and architecture patterns, messaging technologies (Kafka, MQ)
• Exposure to modern application frameworks (Spring boot Java etc)
• Exposure to Open Banking architecture framework
  

Skills
 

TOGAF 9 or 10

Modelling experience in EA tools, like iServer

Business acumen

Business change design

business process optimization

solution modelling

system integration

application design

data design

ICT industry standards

architecture principles design

architecture views and design

Experience in Salesforce architecture

Experience in AWS/Azure architecture

Experience in cloud native core banking architecture

Experience in project budgeting and business case compilation

EducationBachelor’s Degree: Information Technology

Specialist Solution Analyst

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe Investment Banking Technology team (IB Tech) is looking for a Solution Analyst to join the IBD Technology team in supporting vendor and in-house solutions. The Solution Analyst is responsible for supporting the area’s applications, vendor support engagement, managing BAU improvements and will be assigned on projects when required.

Job Description

Required Education:

• Any relevant tertiary qualification (degree) in Finance/Actuarial Science/Information Systems/Computer Science/ Certificate in Business Analysis

Required Experience/Skills:

• 5+ years relevant Analysis experience
• A good grasp of fundamental business analysis techniques and project methodologies
• Microsoft Office
• Visio
• Experience with data analytic tools such as Qlikview / Power BI
• Jira / Azure or related

Advantageous Experience/Skills:

• Experience in Corporate and Investment Banking
• Good understanding of financial products in the South African market
• Experience with ACBS

Required Soft Skills:

• Strong analytical skills
• High quality and delivery focused
• Resilience and Drive
• Customer focused
• Collaborative team player
• Strong organisational skills
• Strong communication skills including conflict resolution
• Meetings and Presentation skills
• Avid learner
• Creative thinking and problem solving

Role Objectives:

Excel at being a valuable personal contributor in my role as Solution Analyst:

• Apply analytical techniques to elicit and validate business needs using frameworks and tools as required. Capture business requirements in required format (formal BRD / User Story etc.) gaining appropriate approvals from key stakeholders.
• Ensure cohesion across business requirements, business processes, system processes and integration tracing impact of changes.
• Participate in peer reviews and problem solving.
• Define, execute and track test cases validating that requirements have been met.
• Collaborate with stakeholders to understand their needs and communicate regularly keeping them informed of work statuses.
• Collaborate with development team to ensure understanding of requirements.
• Documentation of processes / guides, providing training and handover to business / support teams.
• Proactively learn & leverage knowledge on business, technical landscape and industry trends.
• Adherence and compliance to the banks policies & standards regarding technology and info security measures.
• Provide functional support to IBD business areas for applications used.
• Participate in projects assigned as per role.
• Keep data systems up to date such as Jira, Confluence, Change process systems.

EducationBachelor’s Degree: Information Technology

Lead Solution Architect

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe CIB Markets Tech team is looking for a Lead Solution Architect to drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

Job Description

Architecture knowledge and experience required:

• Min 8 years of solution architecture experience
• Customer-facing experience disciplines
• Experience working with agile delivery disciples
• T-shaped expertise with a breadth of skill, understanding and experience across different areas of delivery, different banking functional/business domains as well as a depth of skill in technology and integration architecture
• Proven track record in implementing complex architectures and solutions with deep hands on experience in complex technical implementations
• Hands-on technology and engineering experience
• Computer and operating systems
• Infrastructure and engineering design
• DevOps
• System security measures
• Business analysis
• Database management
• Cloud development
• Web platforms
• Hardware and software management
• Network administration
• Project and product management
• Experience in software engineering and design architecture.
• Practical experience with projects in relevant engineering domain.
• Knowledge of cloud computing—Microsoft Azure, Amazon Web Services.
• Knowledge of typical enterprise integration patterns.
• Familiarity with principles of computer networks and IT security management.
• Understanding of business analysis techniques and processes.
• Strong organizational, analytical and system thinking skills.
• Excellent interpersonal communication and negotiation skills.

Preferred certifications:

• AWS Certified Solution Architect
• Axelos ITIL Master Certification
• Google Professional Cloud Architect
• Microsoft Azure Architect

Key Accountabilities:

Expert communication:

Ability to clearly communicate the technical aspects, risks, challenges, and selling points of the solution. The Solution Architect is the centerpiece for all the parties involved in the solution, including business analysts, project managers, vendors, developers, and more. Additionally, the Solution Architect must be capable of providing advice, explanation, empathy, influence, and negotiation skills to navigate the solution with prowess.

Risk management and identification:

Identify, evaluate and assess risks to mitigate them and eliminate any factor that might hinder the successful delivery of the solution. Solution Architects know how to identify and reduce the threat of risks via tests in performance, security, user experience, and more.

Mastery of software development process and technical skills:

Poses extensive knowledge of technical aspects of the project to be able to provide guidance, identify risks, and assess the technology infrastructure of the solution. Due to dealing with many technical disciplines, it’s important that you are well informed about all the elements that play a role in the solution. While Solution Architects aren’t in the driver’s seat, technical knowledge provides them with the confidence, credibility, and expertise to advise and guide the solution on the right path.

Detail oriented:

There are many components that influence and affect the solution, which is why the Solution Architect must ensure constant and consistent evaluation of every aspect, as minor as it may seem, to understand what is valuable and discard what may be insignificant.

Solution construction and management:

Ability to design and manage a solution comprehensively. To achieve this, Solution Architects must be assertive, responsible and multi-taskers to ensure the solution is satisfactorily built and managed.

People skills:

Ability to maneuver and manage business requirements and expected outcomes from numerous groups that work on the solution. Without people skills, Solution Architects don’t have the confidence and credibility to solve problems or to have the team trust their guidance.

Resource management:

Ability to resources efficiently and effectively. Resource management is crucial to staying within the budget, meeting deadlines, and providing a well-rounded solution without hiccups, which is why Solution Architects are critical in this area.

EducationBachelor’s Degree: Information Technology

Specialist Solution Analyst

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWork as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case)
• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)
• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)
• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People
• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

EducationBachelor’s Degree: Information Technology

Click here to apply

All the best with your applications.