Council for the Built Environment

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ADMINISTRATOR: SPECIAL PROJECTS

REFERENCE: ASP2024
Basic Salary: R361 546.99 (Excluding Benefits)

The Council for the Built Environment (CBE), located in Hillcrest, Pretoria, has the above
permanent position available for immediate appointment

MINIMUM REQUIREMENTS AND COMPETENCIES

NQF-6 Qualification in Business Administration, Project Management, or a related field
Minimum of 2 years of experience in an administrative or project support role
Public Sector administrative experience will be an added advantage

KEY RESPONSIBILITIES

ADMINISTRATIVE SUPPORT

Facilitate the completion and submission of all project administrative requirements,
ensuring compliance with established processes and obtaining the necessary approvals.
Assist in the planning, coordination, and execution of special projects and skills
development initiatives.
Prepare and manage documentation, including reports, presentations, and
correspondence.
Maintain accurate records and databases for all projects and programs.
Schedule meetings, prepare agendas, and take minutes for project-related meetings.
Coordinate travel arrangements and logistics for project team members and stakeholders

PROJECT COORDINATION

Maintains project master schedule and supports the Manager(s) on the achievement of
project outputs.
Compiles a database of stakeholders and contact details.
Schedules project meetings and circulates project documentation before meetings.
Records and distributes project meeting minutes to relevant stakeholders.
Tracks and manages contemplated changes with stakeholders.
Uses project scheduling and control tools to monitor project plans, work hours, budgets
and expenditures.
Tracks progress and quality of work being performed in line with project deliverables.
Keeps Manager(s) informed on project status and alerts stakeholders to project risks.
INTERNAL & EXTERNAL ADVERT
Monitors project costs to prevent overspending.
Prepares monthly and quarterly project status reports and submits them to the Manager
(s).
Prepares and submits project close-out reports to the Manager (s) for sign-off.

SKILLS DEVELOPMENT SUPPORT

Assist in the coordination and administration of skills development programs and initiatives.
Support the development of training materials and resources in collaboration with the Skills
Development Unit.
Monitor and report on the progress of skills development activities and initiatives

STAKEHOLDER RELATIONSHIP MANAGEMENT

Establishes and maintains effective working relations with Unit Managers.
Act as a point of contact for internal and external stakeholders, ensuring timely and
effective communication.
Build and maintain relationships that meet CBEs’ core values with stakeholders to support
project objectives and skills development goals.
Address stakeholder inquiries and provide information as needed to foster positive
relationships.
Solves problems creatively whilst demonstrating a high level of integrity

HOW TO APPLY: Suitably qualified and experienced candidates are invited to submit a
comprehensive CV with at least three contactable references and a fully completed
employment application form obtainable on link : Employment Application Form must be
emailed to hradmin@cbe.org.za, quoting reference no: ASP2024

NB: Applications without the reference number as a subject/heading, CV, and fully completed
employment application form will be disqualified. Applicants not contacted within four (4) weeks of
the closing date should consider their application unsuccessful. It is the applicant’s responsibility
to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).

Closing Date: 25 October 2024

JUNIOR IT ADMINISTRATOR

REFERENCE: JIA2024
Basic Salary: R 237 965,24 per annum (Excluding Benefits)

The Council for the Built Environment (CBE), located in Hillcrest, Pretoria, has the above
permanent position available for immediate appointment

MINIMUM REQUIREMENTS AND COMPETENCIES

NQF Level 5 Qualification in Information Technology (IT) or an equivalent field with MCSE / A+
and N Certification, Cloud Computing, cyber security and Office 365
One (1) year experience supporting networks with exposure to ITIL processes, knowledge of
SAGE, Cloud Computing, cyber security and Office 365.

KEY RESPONSIBILITIES

PROVIDE NETWORK ADMINISTRATION

Computer and User Account creation and maintenance on the Domain and Application
Servers
Test and load of new patches and software releases.
Proactively perform disk management and performance
Monitor on the network coverage and the servers.
Evaluate new Hardware and Software products.
Implement and support all CBE approved desktop operating systems and software
applications.
Software troubleshooting and hardware repairs and maintenance.
Ensure the data centre is always locked and secured.
Implement requested hardware Installations, Moves, Adds, Changes.

PROVIDE IT SECURITY INFRASTRUCTURE MANAGEMENT

Provision of Information Security including the Anti-Virus Service for users.
Install and maintain antivirus to all servers and workstation
Respond to IT security incidents and vulnerabilities
Monitor and resolve security alerts on the network
Maintain uptime security of the firewall, VPN, antivirus for all servers and workstation
Assist in security service information, fulfilment and incident request
Ensures that the internet connectivity for the organisation is secured.
INTERNAL & EXTERNAL ADVERT
Patches, monitors systems, works through logs, conducts testing of up and operational
servers daily.
Assign appropriate secured access and allocate adequate storage for messaging
Revise and validate all user’s authentication
Manage secured communication of emails, telephone system, video system.

PROVIDE DESKTOP USER SUPPORT

Receive and analyse a new user request to determine the nature and extent of the support
to be provided
Provide a single point of contact for all ICT service requests and incident resolutions
Provide network and end-user support
Resolve all network problems satisfactorily in a timely manner with focus on providing a
high level of support for all users
Provide IT support telephonically, face-to-face and remotely
Troubleshoot, manage and resolve Network-related calls within agreed time frame
Test the solution to ensure that the diagnosed problem is resolved
Escalate the problem to the relevant role players for a solution
Ensure that escalated problems are resolved within the allocated time frame
Assist in identifying end-user training requirements

PROVIDE IT SERVICE CONTINUITY

Coordinate the Disaster Recovery activities
Participate in the development and implementation of Disaster Recovery Plan
Monitor and manage vulnerability activities across the network
Provide data backup and restore activities
Monitor the equipment/system/application and dependent equipment/systems to ensure
that the equipment/system operates according to standards and specifications

INSTALL AND MAINTAIN IT APPLICATION AND SYSTEMS

Implement new applications/systems due to organisational requirements
Determine dependencies and independencies to other applications/systems and the
applicable impact
Inform the application/system owners of dependent and the relevant actions required
Conduct the appropriate pre-implementation testing of new applications/systems

DEVELOP AND IMPLEMENT IT POLICIES AND PROCEDURES

Receive and analyse a policy/procedure to be implemented in the IT environment
Determine the actions for the implementation of the policies and procedures
Assist with the implementation of the policies and procedures to ensure effective and
efficient control of the IT systems
Assist with the monitoring of compliance with the policies and procedures and report
transgression appropriately

NB: Applications without the reference number as a subject/heading, CV, and fully completed
employment application form will be disqualified.
Applicants not contacted within four (4) weeks of the closing date should consider their application
unsuccessful. It is the applicant’s responsibility to have foreign qualifications evaluated by the
South African Qualifications Authority (SAQA). The CBE reserves the right not to make an
appointment.

SENIOR IT SUPPORT TECHNICIAN

REFERENCE NO.: SIT2024
Basic Salary: R 491 900,23 per annum (Excluding Benefits)

The Council for the Built Environment (CBE), located in Hillcrest, Pretoria, has the above internship
programme available for immediate appointment.

MINIMUM REQUIREMENTS AND COMPETENCIES

NQF Level 6 in Information Technology (IT) or any related qualification within the ICT
space.
The following certificates will be advantageous: ITIL Certification, COBIT Certification,
SAGE, Cloud Computing, cyber security, and Office 365 and Project Management
Certification.
Three (3) years of experience supporting Microsoft Servers, Cisco, Cloud Computing, DNS
Services and Cybersecurity VPN Management.

KEY RESPONSIBILITIES

DEVELOP AND IMPLEMENT APPLICATION AND SYSTEMS SOLUTIONS FOR CBE

Analyze and identify issues and bottlenecks in application performance.
Identify possible technologies that will suit the company requirements.
Conduct required research and development activities in this regard.
Define and ensure the implementation of support processes for chosen application
architecture.
Ensure security of all application systems.
Ensure that all users are trained on CBE’s required software.
Ensure the implementation and management of database.
Consider and evaluate trends and future developments and make recommendations to
management.
Evaluate user requirements within application and system Functionalities and ensure that
applications meet user requirements.
Liaise with all relevant application support organizations / vendors to ensure that the
application is efficiently managed.
Ensure that new modules functioning are understood before embarking on upgrading
exercises.
Provide information to management / users with regard to upgrades and impact of upgrade
on business.
INTERNAL & EXTERNAL ADVERT
Develop, upgrade, maintain and modernize the existing IT Systems and deliver on service
level agreements.
Optimize the operation and maintenance of existing IT systems and applications to improve
cost efficiency and value for money of IT for the organisation.
Conduct training to end users about any changes, upgrades to application functioning
Provide desktop user support.

DEVELOP AND IMPLEMENT HARDWARE AND NETWORKS SYSTEMS FOR CBE

Benchmark best practice of new technological developments and other opportunities.
Develop and design hardware implementation programme.
Conduct diagnostic tests, and modify or repair hardware.
Develop and deliver staff training programs to increase user knowledge of hardware
system integration.
Install desk top hardware configurations in order to provide upgrades and network
expansion to maintain current standards.
Maintain and oversee the hardware inventory for CBE to ensure availability and for audit
purposes.
Manage computer and user account creation and maintenance on the Domain and
Application Servers.
Manage the test and load of new patches and software releases.
Manage network coverage and the servers.
Manage and evaluate new Hardware and Software products.
Manage all CBE approved desktop operating systems and software applications.
Manage software troubleshooting and hardware repairs and maintenance.
Manage the data centre.

MANAGE IT SECURITY INFRASTRUCTURE

Manage Information Security including the Anti-Virus Service for users.
Manage and maintain antivirus on all servers and workstations
Manage IT security incidents and vulnerabilities
Manage and resolve security alerts on the network
Manage and maintain uptime security of the firewall, VPN, and antivirus for all servers and
workstations
Manage security service information, fulfilment and incident request
Manage the internet connectivity for the organization is secured.
Manage patches, monitor systems, work through logs, and conduct testing of up and
operational servers daily
Manage all user’s authentication
Manage secured communication of emails, telephone system, and video system.

MANAGE IT GOVERNANCE

Ensure IT business continuity by implementing ICT Disaster Recovery Plan
Implement and manage Data Backup and recovery procedures
Implement reviewed IT Plan, policies and procedures
Manage IT Risk register
Manage and implement Audit findings.

PROJECT MANAGEMENT

Determine the project management support requirements of CBE IT projects
Coordinate the development and implementation of project management strategies and
plans for IT projects
Execute in terms of the defined project management standards and processes before
proceeding to a subsequent phase
Execute project management governance structures for IT projects
Define, implement and coordinate continuous improvement and quality assessment
initiatives of the processes to execute IT projects.

DEVELOP AND IMPLEMENT IT POLICIES AND PROCEDURES

Develop and implement action plan for the implementation of the policies and procedures
Implement policies and procedures to ensure effective and efficient control of the IT
systems
Manage and monitor compliance with the policies and procedures and report transgression
appropriately
Develop user’s training plan on new or reviewed policies and procedures
Populate All IT policies and procedures on the Intranet
Communicate all IT Policies and procedures to all CBE users

HUMAN RESOURCE MANAGEMENT

Ensures performance agreements of the subordinates are signed
Ensure performance objectives of the subordinates are set
Ensures ongoing training and development of the subordinates.

NB: Applications without the reference number as a subject/heading, CV, and fully completed
employment application form will be disqualified.
Applicants not contacted within four (4) weeks of the closing date should consider their application
unsuccessful. It is the applicant’s responsibility to have foreign qualifications evaluated by the
South African Qualifications Authority (SAQA). The CBE reserves the right not to make an
appointment.

Click here to apply

All the best with your applications.