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Specialist: Legal Delivery

Job Title: Specialist: Legal Delivery

Position Reports to: Manager: Indirect Tax

Division: Taxpayer Engagement

Location: Woodmead

Advert Closing Date: 8 November 2024

About the Position

The Unit situated in Woodmead, Johannesburg has a vacancy for a skilled Specialist: Legal Delivery as driven by the SARS Strategic Intent and Vision 2024. Candidates should possess excellent knowledge and interpretation of the SARS functional policies and procedures, including monitoring their consistent application within the organisation. You should also have a sound knowledge and understanding of the various taxes administered by SARS, the ability to mentor and coach others on technical matters with the purpose of ensuring that SARS is interpreting and applying the legislative framework effectively and accurately as well as experience in dispute resolutions. Successful candidates should have an excellent ability to demonstrate concern for customer expectations and needs. Further, successful candidates should possess excellent research, analytical, attention to detail and written and verbal communication skills to facilitate various Alternative Dispute Resolution (ADR) proceedings and conclude legal agreements.

Job Purpose

To represent SARS during ADR process, to do presentations to the internal governance committees as well the drafting of legal agreements. In addition, to provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by providing a full suite of services of the unit, prepare solutions to new precedents for consideration, and contribute to the resolution of complex issues facing the unit, to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

B. Law (LLB), an Admitted Attorney and 8-10 years’ experience in a dispute resolution environment, of which 3-4 years ideally at operational specialist level.

Minimum Functional Requirements

Senior Certificate (NQF 4), 15 Years disputed resolution environment and 15 years related experience.

Job Outputs:

Process

Represent SARS during the ADR process.
Adhere to timelines to complete disputes.
Presentations to Internal Governance Committees.
Drafting legal agreements.
Be a member or chairperson in various governance committees.
Identify tax and customs loopholes and potential risk and recommend legal interventions in an effort to close the tax gap.
Finalise legal matters by identifying facts, accessing relevant sources, analysis, application, advice and implementation of the course of action.
Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
Legal advisory services.

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.

Behavioural competencies

Expertise in Context
Analytical Thinking
Honesty and Integrity
Trust
Respect
Constructive engagement
Problem Solving and Analysis
Fairness and Transparency
Analytical Thinking
Accountability
Conceptual Ability
Adaptability
Persuasion Ability
External Awareness
Attention to Detail
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability

Technical competencies

Dispute Resolution
Functional Policies and Procedures
Legal Advisory and Interpretation
Legal Knowledge and knowledge of ethics
Reporting
Business Knowledge
Efficiency improvement
Legal Compliance
Legal Writing Skills

Compliance Competency

GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Chief Revenue Officer

Position Reports to: Deputy Commissioner: Taxpayer Engagement & Operations

Division: Taxpayer Engagement Operations

Location: Brooklyn, Head Office, Pretoria

Advert Closing Date: 01 November 2024

About the Position

The South African Revenue Service (SARS) is in search of an accomplished and visionary leader to assume the role of Chief Revenue Officer (CRO). This senior executive position is critical to the organization’s success and requires a strategic thinker who can navigate the complexities of revenue management and tax administration. Revenue management in this context includes the ability to economically and operationally forecast and plan revenue collections, analyse revenue collections to identify patterns that drive or hinder performance as well as device evidence-based strategies to drive revenue augmentation. The ideal candidate will have extensive experience in these areas, demonstrating a deep understanding of the intricacies involved in maximizing tax collection through big data modelling and analysis, interfacing with regional revenue offices and responsible directors as well as engaging with external stakeholders in the fiscal ecosystem. Additionally, the ideal candidate will have an appreciation of the trade environment including policy and trade statistics reporting standards whilst also demonstrating competences in ensuring compliance with regulatory standards. Additionally, this role demands exceptional organizational leadership skills, with a proven ability to lead large teams, manage complex projects and interfaces within and outside of the SARS, and drive strategic initiatives that align with SARS’s mission and objectives. The CRO will play a pivotal role in shaping the future of revenue management within the organization, making a significant impact on the efficiency and effectiveness of SARS’s operations.

If you are a dynamic and results-oriented leader with a passion for public service and a commitment to advancing the goals of SARS, we invite you to apply for this challenging and impactful position.

Job Purpose

To formulate and position Revenue Management’s value chain, operating model and frameworks in a broadly defined organisational strategy, by monitoring of international economic and trade trends, evaluate the likely impact on revenue collections, assess revenue risk and devise mitigating measures in line with all statutory requirements, on behalf of National Treasury, in order to position and enable horizontal alignment, implementation and adoption.

Education and Experience

Minimum Qualification & Experience Required

A Relevant Master’s or Honours degree is preferable with 8-12 years financial services or accounting experience, of which at least 5 years at Senior Management level
ALTERNATIVE #
A Bachelor’s degree may be considered, provided experience in financial services or accounting of at least 10 years can be demonstrated AND at least 5 years at a Senior Management level

Job Outputs:

Process

Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.
Communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose and philosophy.
Develop annual & longer-term resource plan and secure capacity to achieve divisional objectives consistent with long term strategic plan.
Develop annual & long-term functional plans, set clear priorities and measurable milestones in line with divisional objectives.
Develop functional operating model and align value chain to organisational objectives in partnership with relevant stakeholders.
Interpret internal & external organisational changes, model change impact scenarios and introduce or adapt systems in alignment with strategic intent.
Proactively identify interconnected problems, model alternative solutions, develop & establish contingency plans aligned to the divisional direction.
Provide authoritative advice and guidance that supports the realisation of major organisational objectives in line with the SARS mandate.
Provide periodic reports on performance against plan & progress on long-term initiatives & use to realign operating plan and objectives appropriately.
Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate.
Use insights & knowledge gained from high level reports to conduct abstract, conceptual & comparative analysis to define functional strategy.
Create the context to continuously improve all functions and systems in line with national, regional and international changes.
Be responsive to change in order to influence and effectively manage associated functional acceptance.
Monitor international economic and trade trends and evaluate the likely impact on revenue collection, assessing revenue risk and devising measures to mitigate risk.
Oversee accurate and complete tax and duty revenue accounting, reconciliation and reporting information to facilitate the integration of these numbers in the Public Accounts by the National Treasury.
Provide periodic reports, variance analysis and commentaries to manage and coordinate revenue forecasting and analysis on performance against plan and progress.
Monitor and analyse the country’s fiscal status, position and predictions made, in order to implement remedial actions.
Ensure implementation of corporate governance procedures, risk management and internal controls.

Governance

Drive the development and implementation of integrated governance, risk and compliance frameworks.
Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration.

People

Create a positive organisational climate & culture to energise and focus the function in order to optimise short term and longer-term productivity.
Influence the development of clear human capability and accountability frameworks within functional area in support of people management strategies.
Provide leadership and direction by articulating and reinforcing the vision or direction for the function.
Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.
Performance Management of staff for effective Employee Engagement & Performance Excellence
Engagement with internal and external stakeholders to ensure effective management of interdependencies
Inspires, motivates, leads and manages the team.
Monitors employee performance throughout the year via informal and formal methods.
Invests time in professional development of the individual and team.

Finance

Ensure that the functional strategy is adequately budgeted for through the development and implementation of a requisite budget.
Implement effective financial control, management of costs and corporate governance in functional area.
Prepares Business Unit Resource plan.
Accountable for the effective management of all financial and material resources within the Business Unit.
Complies with all requirements of PFMA and relevant Treasury and SARS policies and regulations

Client

Define and influence relationships and service level agreements made with internal and external stakeholders.
Ensure strategic representation of SARS and promote the enterprise with public service leaders and national, regional stakeholders.
Build strong relationships with internal and relevant external stakeholders.
Engagement with relevant stakeholders, intermediaries and representative bodies
Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product, systems, or services offering, and aligning to provide a solution. Ensuring a positive customer experience throughout the interaction process.

Behavioural competencies

Accountability (V)
Ability to translate Strategy into Execution
Stewardship & Service Orientation
Concern for Impact of own behaviour on others
Nurtures Future Talent
Strong Results Orientation
Fairness and Transparency (V)
Honesty and Integrity (V)
Values and manages Diversity
Inspires others to Positive Action
Develops Teams & Nurtures Interdependency
Respect (V)
Trust (V)

Technical competencies

Business Acumen
Customer Relationship Management
Decisiveness
Diagramming and Modelling
Economic Research
Effective Business Communication
Financial Acumen
Financial Performance and Reporting
Financial Control
Functional Policies and Procedures
Legislative and Regulatory Compliance
Managerial Budgeting
Planning, Management and Measurement
Preparing Annual Financial Statements
Problem Analysis and Judgement
Strategic Planning
Tax Knowledge
Value- Based Leadership

Compliance Competency

GOC Top Secret

Employment Equity

Director: Large Business and International

Position Reports to: Deputy Commissioner: Taxpayer Engagement & Operations

Division: Taxpayer Engagement Operations

Location: Brooklyn, Head Office, Pretoria

Advert Closing Date: 01 November 2024

About the Position

The South African Revenue Service (SARS) is looking for a highly skilled and experienced professional to take the helm of our Large Business International division. This pivotal role requires an individual with a profound understanding of international tax laws, ensuring compliance and strategic alignment with global standards. Additionally, the role requires an individual who has a proven track record in managing high service quality in the service of clients across key sectors of the economy. The ideal candidate will demonstrate exceptional leadership abilities, capable of inspiring and guiding a diverse team towards achieving organizational goals. Additionally, they must have a proven track record in managing but also turning-around large-scale business operations, showcasing their ability to handle complex financial transactions whilst carefully considering tax and customs implications, develop and implement strategic initiatives, and collaborate effectively with international tax authorities and stakeholders including clients. This role is crucial in driving the efficiency and effectiveness of the division, making a significant impact on SARS’s mission and objectives.

Job Purpose

To formulate the Large Business & International Taxpayers’ business model and its alignment with the overall SARS business model and strategy; contributing to strategy formulation and enabling the SARS mandate. This includes providing the overall leadership to translate SARS Vision and Strategic Intent into effective and efficient delivery of a Voluntary Compliance Programme within the defined segment that covers large and international businesses to ensure the collection of all tax revenues due, and appropriate enforcement when non-compliance is detected. Fundamental to the role is the ability to collaborate with clients to achieve voluntary compliance through superior and differentiated service.

Education and Experience

Minimum Qualification & Experience Required

A relevant Master’s or Honours degree is preferable with 8-12 years’ experience in financial services or professional or legal firm with experience in the financial services, of which at least 5 years at Senior Management level

#ALTERNATIVE

A Bachelor’s Degree may be considered, provided experience of at least 10 years in financial services or professional or legal firm with experience in the financial services can be demonstrated AND, at least 5 years at Senior Management level

Minimum Functional Requirements

Senior level experience from Banking or Finance with profit and loss accountabilities.
Experience in dealing with highly complex financial environments

Job Outputs:

Process

Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.
Use insights & knowledge gained from high level reports to conduct abstract, conceptual & comparative analysis to define functional strategy.
Develop enterprise vision and strategy in line with Legislation, Government Policy, Mandate and Operating Model.
Communicate a meaningful strategic context that articulates organisational purpose in relation to the organisational vision, purpose and philosophy.
Evaluate and assess the impact of decisions on the long-term strategic objectives and integrity of the organisation.
Take accountability for the development of an organisational strategy that clearly aligns to the mandate, vision and mission of the organisation.
Create the context to continuously improve all functions and systems in line with national, regional and international changes.
Develop annual & longer-term enterprise plans, set clear priorities and measurable milestones for programs in line with the organisational strategic plan.
Balance and integrate organisational resources, resolve competing requirements and allow for contingencies in support of strategic objectives.
Influence national and regional industry trends and policies in alignment with long-term strategic objectives.
Proactively identify mission critical problems, determine critical and long-term intent of the organisation and develop organisational strategies to direct the future.
Translate and implement the annual Compliance Program into an annual Operational Plan for the defined segment.
Tax base broadening to ensure all eligible taxpayers within the Large Business & International taxpayer Segment are registered.
Accountable for effectively implementing the revenue management programme to ensure taxes are collected when due, specifically:

Account for all taxes due from Intermediaries: Employers, Traders, including Provisional taxes, within the defined segment.
Collection of additional taxes raised through compliance activities.
Specific Revenue Programmes.
Dispute Resolution and Debt Settlement within agreed parameters.

Governance

Influence the creation of organisation wide reports that meet all statutory requirements.
Strategically influence the development, adoption, implementation and adherence to governance, risk and compliance frameworks.
Upholds practices of good governance within agreed legislation, policies and delegated authority.
Ensures acceptable management of operational and strategic risks.
Complies with all Occupational Health and Safety Risks required.

People

Influence the development of clear human capability and accountability frameworks within functional area in support of people management strategies.
Provide leadership and direction by articulating and reinforcing the vision or direction for the function.
Performance Management of staff for effective Employee Engagement & Performance Excellence.
Engagement with internal and external stakeholders to ensure effective management of interdependencies.

Finance

Ensure that the segment is adequately budgeted for through the development and implementation of a requisite budget.
Strategically influence the implementation of effective financial control, management of costs and corporate governance in the org.
Provide input into SARS Resource Plan & Enterprise Strategy.
Complies with all requirements of PFMA and relevant Treasury and SARS policies and regulations.
Accountable for the prudent management of all financial and material resources within Large Business & International Segment.
Prepares Large Business & International Segment Resource Plan.

Client

Ensure strategic positioning of the segment to stakeholders from various local, regional, national public and private sector organisations.
Strategically define and influence relationships with internal and external stakeholders.
Engagement with relevant stakeholders, intermediaries and representative bodies.
Taxpayer Relationship Management within the Large Business & International Taxpayer Segment.
Engagement with and delivery of all taxpayer services within the Large Business & International

Behavioural competencies

Accountability (V)
Ability to translate Strategy into Execution
Stewardship & Service Orientation
Concern for Impact of own behaviour on others
Nurtures Future Talent
Strong Results Orientation
Fairness and Transparency (V)
Honesty and Integrity (V)
Values and Manages Diversity
Inspires others to Positive Action
Develop Teams & Nurtures Interdependency
Respect (V)
Trust (V)

Technical competencies

Business Acumen
Customer Relationship Management
Decisiveness
Effectiveness Business Communication
Functional Policies and Procedures
Managerial Budgeting
Planning, Management and Measurement
Problem Analysis and Judgement
Strategic Planning
Tax Knowledge

Compliance Competency

GOC Top Secret

Employment Equity

Head Communications and Marketing

Position Reports to: Deputy Commissioner: Corporate and Enterprise Services

Division: Corporate Enterprise Services

Location: Brooklyn, Head Office. Pretoria

Advert Closing Date: 01 November 2024

About the Position

Are you a strategic thinker with a passion for crafting compelling narratives who:

has exceptional interpersonal and networking skills,
excels at driving marketing campaigns,
inspires and builds employee ambassadorship through innovative internal communication campaigns,
thrives on building brand identity,
is an accomplished change agent and
fosters collaborative stakeholder relations

Then the South African Revenue Service (SARS) role to lead our Communications and Marketing division is the role you have been looking for as a dynamic and experienced professional.

This critical role requires a strategic thinker who can navigate the complexities of communications, public relations, reputation management and marketing. The ideal candidate will have extensive experience in these areas, demonstrating a deep understanding of the intricacies involved in developing and implementing holistic communication and marketing strategies. This role demands exceptional leadership skills, as well as the ability to lead and inspire teams, influence internal and external stakeholders and enhance SARS reputation. This role will support the SARS vision, mandate and higher purpose through driving strategic initiatives that align with SARS’s strategy. The Head of Communications and Marketing will play a pivotal role in shaping SARS’s public image. This role is responsible for translating SARS strategy into compelling messaging, narratives and campaigns to support key operational strategies as well as enhance the enterprise brand. Partnerships and Stakeholder relations, built on an ethos of collaboration and robust engagement is a critical success factor for this role.

Job Purpose

To develop, enhance and execute, a multi-year communications and marketing strategy to support the delivery of the SARS mandate. To formulate and integrate the Communications and Marketing value chains and operating model to deliver a best-in-class functional strategy that will synergise internal team strength and leverage key stakeholder relations.

This role is pivotal in ensuring that the organisation’s marketing and communication efforts are cohesive, consistent, strategic, and effective. Collaborate with key internal departments to create effective campaigns aligned to the SARS strategy and business calendar. Foster internal understanding of how enterprise communications and marketing enable the SARS brand to build public trust. Responsible for reputation management. Lead internal communications to connect all employees to the organisation, keep them informed at all times and energize them to support the SARS mission, vision and higher purpose. Lead external communications strategy implementation. This role interfaces and impacts every aspect of the SARS enterprise and encompasses a change agent capability.

Education and Experience

Minimum Qualification & Experience Required

A Relevant Master’s or Honours degree is preferable with 8-12 years communications and marketing experience, of which at least 5 years at senior management level

ALTERNATIVE #
A Bachelor’s degree may be considered, provided experience in marketing and communications of at least 12 years can be demonstrated AND at least 5 years at a senior management level

Minimum Functional Requirements

Senior level experience in Communication and/or Marketing management
Strong written and verbal communication skills.
Ability to build and maintain relationships with all stakeholders, both internal and external.
Expertise in Public Speaking, Marketing, PR, Crisis Management, Business Writing and Editorial Skills
Proven leadership and team management skills.
Analytical skills in terms of measuring e.g. campaign effectiveness, trends analysis, issues management.

Job Outputs:

Strategic focus

Responsible for strategy development and implementation: Develop and implement strategic communication and marketing plans to promote SARS’ reputation within South Africa and globally.
Interpret internal and external organisational changes, model change impact scenarios and introduce or adapt systems in alignment with strategic intent.
Responsible for Public Relations: Manage the company’s public image and reputation, handle crisis communication, and develop strategies to mitigate potential issues. Aligned to this, create, and implement an integrated issues management approach and establish additional touchpoints for interaction and feedback with key stakeholders through digital channels for example.
Responsible for Digital and Social Media: Oversee digital communication strategies, including social media, website content, and online presence Develop an integrated social media strategy for SARS aligned to the enterprise strategy, grow enterprise platforms, develop content, and establish relationships with key social media partners. Implement a comprehensive digital communication strategy that enhances SARS’ organisational online presence.
Responsible for internal and external communication: Ensure effective integration of internal and external communication.
- Collaborate with the Stakeholder Management divisions as well as Taxpayer and Trader Education division to deliver best-in-class education and information campaigns and engagement collateral.
- Oversee event management, language services and the graphic design studio.
- Partner with the Deputy Commissioners and their teams to support change and transformation aligned to business drivers.
Collaborate with the SARS official spokesperson to ensure seamless media relations.
Engagement with the Office of the Commissioner to ensure alignment and steer in terms of strategic delivery.
Engage, inspire, and influence internal divisionsto align to the SARS brand in order to enhance storytelling and build consistent and inspirational organisational narrative.
Lead the development of the strategy for the SARS website, as well as its content development and the review and delivery process.

Process

Function as the SARS Custodian of Policies and Standard Operating Procedures for the function by ensuring high quality output and effectiveness of the SARS operating model and practices.
Create the context to continuously improve all functions and systems in line with national, regional, and international changes.
Drive policy frameworks and objectives with internal divisions and managers to ensure integration between functions in pursuit of strategic goals.
Develop annual and longer-term functional and resource plans to set clear measurable priorities and milestones as well as secure capacity to achieve divisional objectives consistent with long term strategic plan.
Communicate the SARS strategic context in relation to the organisational vision, purpose and mandate.
Responsible for the conceptualisation, design, content, publication and timeous distribution of the SARS Annual Report, according to the requirements and guidelines for submission of the Report to Parliament for approval.
Act as a brand ambassador for the organisation and a professional advisor to the organisation on all aspects of the organization’s activities that impact reputation.
Represent the organization at community activities to enhance SARS’ community profile.

Governance

Responsible for effective governance of the SARS Communications and Marketing Division, to ensure the effective management and control of the Division according to SARS strategies, statutory and legislated requirements.
Ensure compliance with record management processes, destruction and storage of records aligned to legislation.

People

Provide leadership by articulating and reinforcing the vision or direction for the function.
Inspires, motivates, leads and manages the team.
Create a positive organisational climate and culture to energise and focus the function in order to optimise short term and longer-term productivity.
Influence the development of clear human capability and accountability frameworks within the functional area in support of people management strategies.

Finance

Implement effective financial control, management of costs and corporate governance in functional areas of responsibility.
Prepare Business Unit Resource plan related to budget parameters.
Ensure that the functional strategy is adequately budgeted for through the development and implementation of a detailed budget and forecast process.
Comply with all requirements of PFMA and relevant Treasury and SARS policies and regulations.
Manage vendors’ and suppliers’ budget and service delivery aligned to contract requirements.

Client

Define and influence relationships with internal and external stakeholders.
Develop effective service level agreements with identified divisions and stakeholders to ensure delivery of measurable strategic objectives and customer satisfaction.
Ensure strategic representation of SARS and promote the enterprise with public service leaders and national, regional stakeholders.
Adapt the communication strategy to all regions in accordance with the region’s communication specification or needs.
Best-in-class event management for the enterprise.
Manage agency and other external contracts and relations for optimum delivery (e.g. PR, Communications, Advertising agencies)

Behavioural competencies

Accountability (V)
Ability to translate Strategy into Execution
Stewardship and Service Orientation
Nurtures Future Talent
Strong Results Orientation
Fairness and Transparency (V)
Honesty and Integrity (V)
Values and manages Diversity
Inspires others to Positive Action
Develops Teams and Nurtures Interdependency
Respect (V)
Concern for Impact of own behaviour on others
Trust (V)

Technical competencies

Business Acumen
Communications strategy and execution
Marketing strategy and execution
Problem Analysis and Judgement
Value-Based Leadership
Digital and social media expertise
Effective Business Communication
Functional Policies and Procedures
Governance, Ethics and Values
Decisiveness
Managerial Budgeting
Planning, Management and Measurement
Relationship Building
Strategic Planning
Events management
Verbal Communication
Written Communication

Compliance Competency

GOC Top Secret

Employment Equity

Head: Criminal Investigations

Position Reports to: Deputy Commissioner: Taxpayer Engagement and Operations

Division: Taxpayer Engagement Operations

Location: Brooklyn, Head Office, Pretoria

Advert Closing Date: 01 November 2024

About the Position

The South African Revenue Service (SARS) is seeking a highly skilled and experienced professional to lead our Criminal Investigations division. This critical role requires a strategic and analytical thinker who can navigate the complexities of criminal investigations and law enforcement. The ideal candidate will have extensive experience in these areas, demonstrating a deep understanding of the intricacies involved in investigating and prosecuting tax and customs-related crimes. Additionally, this role demands exceptional organizational leadership skills, with a proven ability to lead large teams, manage complex investigations, and drive strategic initiatives that align with SARS’s mission and objectives.

The Head of Criminal Investigations will play a pivotal role in shaping the future of criminal investigations within the organization. This includes fostering strong collaborations internally with other enforcement functions and externally with national and international law enforcement agencies, financial institutions, and regulatory bodies. These partnerships are essential for sharing intelligence, coordinating efforts, and ensuring that SARS’s investigative practices are aligned with global standards. By working closely with these entities, the Head of Criminal Investigations will enhance the effectiveness and efficiency of SARS’s operations, making a significant impact on the fight against tax evasion, fraud, and other financial crimes.

If you are a dynamic leader with a passion for justice and a commitment to advancing the goals of SARS, we invite you to apply for this challenging and rewarding position.

Job Purpose

To formulate and position Criminal Investigations value chain, operating model & frameworks in a broadly defined organisational strategy, by providing leadership in the formulation & implementation of strategies dealing with the investigation of serious tax & customs offences that may occur and resolve non-compliance in a manner most beneficial to SARS & the taxpayer population as a whole, in order to position & enable horizontal alignment, implementation & adoption.

Education and Experience

Minimum Qualification & Experience Required

A relevant Master’s or Honours degree is preferable with 8-12 years’ experience in legal/litigation/prosecution and combination thereof, of which at least 5 years at senior management level

#ALTERNATIVE

A Bachelor’s Degree may be considered, provided experience of at least 10 years in legal/litigation/prosecution and combination thereof can be demonstrated AND at least 5 years at senior management level

Minimum Functional Requirements

Senior level experience in law enforcement or investigative work that focused predominantly on areas related to the criminal investigative role, including forensic auditing, accounting and business practices.

Job Outputs:

Process

Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.
Communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose and philosophy.
Develop annual & longer-term resource plan and secure capacity to achieve divisional objectives consistent with long term strategic plan.
Develop annual & long-term functional plans, set clear priorities and measurable milestones in line with divisional objectives.
Develop functional operating model and align value chain to organisational objectives in partnership with relevant stakeholders.
Interpret internal & external organisational changes, model change impact scenarios and introduce or adapt systems in alignment with strategic intent.
Proactively identify interconnected problems, model alternative solutions, develop & establish contingency plans aligned to the divisional direction.
Provide authoritative advice and guidance that supports the realisation of major organisational objectives in line with the SARS mandate.
Provide periodic reports on performance against plan & progress on long-term initiatives & use to realign operating plan and objectives appropriately.
Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate.
Use insights & knowledge gained from high level reports to conduct abstract, conceptual & comparative analysis to define functional strategy.
Create the context to continuously improve all functions and systems in line with national, regional and international changes.
Be responsive to change in order to influence and effectively manage associated functional acceptance.
Ensure investigations on allegations or reports of intentional non-compliance in respect of legislation administered by SARS; transnational organised crime, smuggling, trade in prohibited goods relating to priority industries.
To develop policies and procedures related to customs & taxation matters of a criminal nature dealt with by the functional area: Criminal Investigations. Such should take into consideration all legislation administered by the Commissioner for SARS and in accordance with the Constitution and the Criminal Procedure Act.
To develop policies and procedures related to customs & taxation matters of a criminal nature dealt with by the functional area: Criminal Investigations. Such should take into consideration all legislation administered by the Commissioner for SARS and in accordance with the Constitution and the Criminal Procedure Act.
To manage variables according to the procedure developed for criminal investigations.
Implements the annual Compliance Program and the Operational Plan for the defined themes.
To deal with all operational issues with reference to criminal investigations effecting regional investigations and matters arising from the office of the Commissioner or any other ad hoc issues.
Develop, manage and coordinate the implementation of strategies to support and enable SARS enforcement mandate.
Determine and prove liabilities, facts in dispute and collection of admissible, quality evidence so as to instate the most appropriate punitive action provided by law, thereby ensuring or enhancing compliance and reducing non-compliance.
Fulfil an auxiliary support service to the law enforcement community to reduce levels of crime (statutory obligations e.g. SAPS Act, POCA, Drugs Act and International obligations), and provide tactical support for high-risk operations campaigns.

Governance

Drive the development and implementation of integrated governance, risk and compliance frameworks.
Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration.

People

Create a positive organisational climate & culture to energise and focus the function in order to optimise short term and longer-term productivity.
Influence the development of clear human capability and accountability frameworks within functional area in support of people management strategies.
Provide leadership and direction by articulating and reinforcing the vision or direction for the function.
Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.
Performance Management of staff for effective Employee Engagement & Performance Excellence
Engagement with internal and external stakeholders to ensure effective management of interdependencies
Inspires, motivates, leads and manages the team.
Monitors employee performance throughout the year via informal and formal methods.
Invests time in professional development of the individual and team.

Finance

Ensure that the functional strategy is adequately budgeted for through the development and implementation of a requisite budget.
Implement effective financial control, management of costs and corporate governance in functional area.
Prepares Business Unit Resource plan.
Accountable for the effective management of all financial and material resources within the Business Unit.
Complies with all requirements of PFMA and relevant Treasury and SARS policies and regulations.

Client

Define and influence relationships and service level agreements made with internal and external stakeholders.
Ensure strategic representation of SARS and promote the enterprise with public service leaders and national, regional stakeholders.
Build strong relationships with internal and relevant external stakeholders.
Engagement with relevant stakeholders, intermediaries and representative bodies
Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product, systems, or services offering, and aligning to provide a solution. Ensuring a positive customer experience throughout the interaction process.

Behavioural competencies

Accountability (V)
Ability to translate Strategy into Execution
Stewardship & Service Orientation
Concern for Impact of own behaviour on others
Nurtures Future Talent
Strong Results Orientation
Fairness and Transparency (V)
Honesty and Integrity (V)
Values and manages Diversity
Inspires others to positive Action
Develops Teams & Nurtures Interdependency
Respect (V)
Trust (V)

Technical competencies

Business Acumen
Criminal Investigation
Decisiveness
Effective Business Communication
Functional Policies and Procedures
Legal Advisory and Interpretation
Managerial Budgeting
Planning Management and Measurement
Problem Analysis and Judgement
Strategic Planning
Tax Knowledge
Value- Based Leadership

Compliance Competency

GOC Top Secret

Employment Equity

Head: Enterprise Governance & Risk

Position Reports to: Deputy Commissioner: Corporate Enterprise Services

Division: Corporate Enterprise Services

Location: Brooklyn, Head Office, Pretoria

Advert Closing Date: 01 November 2024

About the Position

Does the thought of a risk register, a comprehensive risk universe, governance frameworks, enterprise compliance programmes, Enterprise Information Security risk and governance, governance maturity models and risk appetite approaches excite you ? If yes, then the position as the Head: Enterprise Governance and Risk at SARS (South African Revenue Service) could just be the role you have been looking for. If you are a skilled, results-driven, passionate leader who thrives on the development, implementation and positioning of the Governance, Risk and Compliance (GRC) value chain, operating model and related frameworks within and aligned to enterprise strategy, you should apply.

Job Purpose

The Head of Governance and Risk (GR) will lead the development and implementation of SARS’ GR strategy. This role is critical in ensuring that the enterprise operates within legal and regulatory frameworks, manages risks effectively, and maintains exemplary standards of governance.

To develop, implement and position the GRC (Governance, Risk and Compliance) value chain, operating model and frameworks within the SARS enterprise strategy to support optimised performance, to ensure all statutory and legislative requirements and obligations are met, in order to position and enable horizontal alignment, implementation and adoption.

Education and Experience

Minimum Qualification & Experience Required

A relevant Master’s or Honours degree is preferable with 8-12 years experience in Corporate Governance, Risk and Compliance (GRC) of which at least 5 years at senior management level.

ALTERNATIVE #

A Bachelor’s Degree may be considered, provided at least 10 years’ experience in GRC can be demonstrated and at least 5 years at senior management level.

Job Outputs:

Strategic focus

The Head: Governance and Risk (GR) is responsible for overseeing SARS’ governance, risk management, and compliance functions.
Strategy development and implementation:
- Provide expert leadership and strategic direction regarding SARS’ GRC framework including oversight of corporate compliance, governance, risk, policies and practices and ethical standards to assure integrity of the organisation’s total operations.
- Align and integrate a comprehensive, holistic GRC strategy within the enterprise’s overarching strategy and objectives. Develop a risk management strategy that encompasses global and local standards to ensure risks are managed, identified, mitigated, monitored and reported effectively. Develop and implement an enterprise-wide governance framework to ensure compliance with regulatory requirements, benchmarked standards / frameworks (both local and global) and industry related standards. Lead, develop and implement the Enterprise Information Security framework. Lead and oversee the governance management function within the Enterprise Risk Management department, ensuring alignment with the company’s risk management framework.
- Develop a GRC functional operating model and align value chain to organisational objectives in partnership with relevant stakeholders. Develop annual and longer-term resource plan as well as functional plans with clear measurable milestones and priorities and secure capacity to achieve objectives consistent with long term strategic plan.
Ensure that appropriate control measures are introduced to address matters raised by the Auditor General during the external audit process.
Responsible for quarterly reporting to the Audit and Risk Committee within the approved GRC reset model and framework.
Use insights and knowledge gained from high level reports to conduct abstract, conceptual and comparative analysis to define and renew functional strategy aligned to SARS enterprise strategy and plans.
Provide authoritative advice and guidance that supports the realisation of major organisational objectives in line with the SARS mandate and higher purpose.
Interpret internal and external organisational changes, model change impact scenarios and introduce or adapt systems in alignment with strategic intent.
Proactively identify interconnected problems, model alternative solutions, develop and establish contingency plans aligned to the enterprise, portfolios and divisional direction.
Leadership: Lead and mentor the GRC team, fostering a culture of compliance and risk awareness throughout the organization.

Communicate a meaningful strategic context that articulates GRC functional purpose in relation to the organisational mandate, vision, purpose and philosophy.

Process

The successful candidate will play a pivotal role in managing governance, risk and compliance frameworks, ensuring robust, integrated GRC management across the enterprise, within business areas and across the regions.
Create the context to continuously improve all functions and systems in line with national, regional and international changes.
Advise business on the governance framework and obligations, compliance strategies and existing and emerging risks to support strategic decision processes and critical issues response.
Be involved in identifying and mitigating of real and/or potential risks in new technology driven processes and activities, in a context of limited precedence and exposure.
Scan external environment, identify benchmarks and develop alternative operating plans or models to deliver competitive advantage.
Stakeholder Engagement: Collaborate with internal and external stakeholders to promote best practices in governance, risk management, and compliance.
Act as the primary committee coordinator for enterprise-wide GRC committees, ensuring the documentation and facilitation of credible challenge at the committee level and facilitating effective portfolio and cluster GRC committee functioning.
Be responsive to change in order to influence and effectively manage associated functional acceptance.
Responsible for Risk Management:
Identify, assess, and manage risks across the organization.
Develop risk mitigation strategies and ensure effective risk controls are in place.
Monitor and report on risk exposure and the effectiveness of risk management strategies.
Manage the preparation and distribution of materials for risk management committees, ensuring timely, accurate, and comprehensive information for discussion and decision-making.
Establish and maintain a policy management framework to ensure that risk policies are current, well-documented, and effectively communicated across the organization.
Provide strategic leadership in documenting and escalating risk-related issues and challenges to senior leadership and relevant risk committees.
Responsible for Governance
- Governance: Develop and oversee the implementation of governance frameworks, policies, and procedures to ensure accountability and transparency.
- Collaborate with senior leaders across various business units and regions to ensure governance standards are upheld and concomitant risks are addressed.
- Drive the development and maintenance of cross business and regions governance structures that support effective decision-making and oversight of key risk activities.
- Drive the development and implementation of integrated governance, risk and compliance frameworks.
- Facilitate the review and update of governance frameworks, charters, and mandates to ensure these are responsive to regulatory requirements and internal risk strategies.
Integration of Compliance:
- Ensure compliance with regulatory requirements related to governance, risk, and policy management.
- Ensure the organization complies with all relevant laws, regulations, and internal policies.
- Conduct regular compliance audits and assessments.
- Develop and implement compliance training programs for employees.
Reporting and Analysis:
- Prepare and present reports on governance, risk, and compliance activities.
- Analyse data to identify trends and areas for improvement.

People

Provide leadership and direction by reinforcing the vision and focus for the GRC function.
Inspires, motivates, leads and manages the team.
Influence the development of clear human capability and accountability frameworks within functional area in support of people management strategies.
Create a positive organisational climate and culture to energise and focus the function in order to optimise short term and longer-term productivity.
Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.
Performance Management of staff for effective Employee Engagement and Performance Excellence
Engagement with internal and external stakeholders to ensure effective management of interrelated and cross functional work.
Promote continuous improvement and professional development within the team.

Finance

Ensure that the functional strategy is adequately budgeted for through the development and implementation of a detailed budget.
Implement effective financial control and management in the different functional areas.
Prepares Business Unit Resource plan.
Accountable for the effective management of all financial and material resources within the Business Unit.
Effective systems and platforms identification to ensure a seamless future fit EGRC function.
Manage vendors’ and suppliers’ budget and service delivery aligned to contract requirements.

Governance

Oversee the creation and maintenance of policies and procedures that promote effective governance within the GRC function.
Lead the design and implementation of SARS’ Governance Framework to enable effective delivery of its organisational policy objectives.
Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration.
Complies with all requirements of PFMA, relevant National Treasury, regulatory / legislative requirements and SARS policies and mandate.
Ensure compliance with record management processes, destruction and storage of records aligned to legislation.

Client

Define and influence service level agreements with internal and external stakeholders.
Ensure strategic representation of SARS and promote the enterprise with public service leaders and national, regional stakeholders.
Build strong relationships with internal and relevant external stakeholders.
Develop effective service level agreements with identified divisions and stakeholders to ensure delivery of measurable strategic objectives and customer satisfaction.

Behavioural competencies

Accountability (V)
Honesty and Integrity (V)
Trust (V)
Respect (V)
Ability to translate Strategy into Execution
Stewardship and Service Orientation
Concern for Impact of own behaviour on others
Nurtures Future Talent
Strong Results Orientation
Values and Manages Diversity
Fairness and Transparency (V)
Inspires others to Positive Action
Develops Teams and Nurtures Interdependency (breaks down silo tendencies)

Technical competencies

Extensive experience in governance, risk management, and compliance roles.
Business Acumen
Proven leadership and team management skills
The individual must have expert knowledge of principles of effective project management, risk mitigation, risk management, compliance and governance.
In-depth knowledge of regulatory requirements and industry standards.
Excellent analytical and problem-solving abilities.
Value-Based Ethical Leadership
Strong communication and interpersonal skills.
Business Interaction and enablement
Decisiveness
Functional Policies and Procedures
Managerial Budgeting
Planning, Management and Measurement; Reporting and Interpretation
Problem Analysis and Judgement
Standard Operating Procedure Compliance
Strategic Planning

Compliance Competency

GOC Top Secret

Employment Equity

Research: Machine Learning Data Scientist x3

Position Reports to: Chief Data Scientist

Division: Strategy Enab & Modernisation

Location: SARS Brooklyn

Advert Closing Date: 14 October 2024

About the Position

At SARS we use data science and machine learning (ML) / artificial intelligence (AI) in collaboration with human experts to surface insights, predict outcomes and aid decision making to ultimately meet our strategic objectives and better serve our customers.

The Research: Machine Learning Data Scientist will play a crucial role in thinking creatively about our data and providing guidance on what to build, not just how to build – design, implement and validate statistical machine learning / artificial intelligence products in innovative ways to execute on projects that are a strategic priority for the organisation.

Job Purpose

To provide expert advice and guidance in the design, implementation and validation of statistical machine learning / artificial intelligence products, be innovative in blending algorithms with the expertise of the organisation, to best serve the needs of SARS customers and support the organisation’s strategic intent of voluntary compliance. Use algorithms to improve operational efficiencies as well as detect non-compliance, conduct research and keep abreast of latest tools and models to be applied in resolving the organisation’s problems.

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 10-12 years’ experience in a similar environment of which 3-4 years at a specialist level

Bachelor’s Degree / Advanced Diploma (NQF 7) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 12-15 years related experience of which 3-4 at a specialist level

A Master’s degree would be advantageous.

Minimum Functional Requirements

Skilled in statistics or machine learning.
Able to read and digest academic papers to think creatively about our data and provide guidance on what to build.
Fluency in a coding language such as R, Python or similar.
Excellent written and verbal communication. Able to articulate concepts effectively in different ways dependent on the audience – non-technical, non-ML technical, ML/DS practitioners.
Advanced level of experience with relational databases and SQL knowledge (5+ years).
Some experience with non-relational databases e.g. DynamoDB (1+ years).
Experience with different data format types e.g. JSON, Parquet, CSV, Pickle, XML (2+ years).
Some experience with unstructured data and NLP techniques is desirable (not only ChatGPT e.g. Spacy, Hugging Face) (1+ year).
Intermediate experience running end-to-end machine learning or research projects (must have been involved in operationalizing ML / AI projects).
Experience with streaming data is an advantage.
Cloud experience on AWS, Azure, GCP, IBM Cloud is an advantage.
Experience with foundational models (deploying as-is, using RAG or fine tuning) is an advantage.

Job Outputs:

Process

Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision-making purposes.
Stay up to date with DS/ML/AI techniques and trends and supporting architecture trends in the domain.
Think creatively about the organisations’ data and provide guidance on what to build (using skills and innovative mindset to spot opportunities).
Share best practices and learnings to the team and the wider data specialists across the organisation.
Analyse and critique Machine Learning models of teammates to continuously improve our artefacts.
Expose Machine Learning outputs via APIs or similar, to stakeholders to use.
Define and build dashboards and analyses/reports that track KPIs, experiments and new initiatives.

Governance

Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist expertise, support, advice and practice thought leadership in area of expertise.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation

Client

Participate in the specialist practice community and contribute positively to organisation knowledge management.
Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
Provide authoritative, specialist expertise and advice to internal and external stakeholders

Behavioural competencies

Analytical thinking
Accountability
Conceptual ability
Organizational awareness
Building Sustainability
Honesty and Integrity

Technical competencies

Business Knowledge
Data Collection and Analysis
Data Analytics
Effective Business Communication
Functional Policies and Procedures
Reporting
Research

Compliance Competency

Security Clearance: GOC Confidential

Employment Equity

Senior Specialist: Engineering (Innovation and Solutioning)

Job Title: Senior Specialist: Engineering (Innovation and Solutioning)

Position Reports to: Senior Manager: Engineering

Division: Design and Enabling

Location: Head Office, Brooklyn

Advert Closing Date: 31 October 2024

About the Position

The SARS Innovation Incubator (II) located within the Strategy, Planning and Modernisation (SPM) unit is looking for highly skilled and results driven innovation and solutioning professionals with relevant academic competence, experience and a solid work ethics to join a dynamic team of seasoned innovation and solutioning professionals.

The Senior Specialist: Engineering job is at a senior level in the organisation and will require individuals to work on strategic enterprise solutions and modernisation initiatives. These individuals will be required to analyse complex business problems, conceptualise or design innovative ‘game changer’ solutions for these problems, develop solution or modernisation roadmaps, work with a diverse range of stakeholders and partners to prototype and conceptualise these strategic solutions.

Job Purpose

To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS Vision 2024 enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.

The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Alternative#

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Job Outputs:

Process

Innovation

Collaborate with local and international owners, partners and stakeholders
Conduct local and international research and benchmarking
Develop, socialise and publish fore-sighting reports
Draft idea elevator pitches
Understand business problem using data driven approach
Design Innovation Solutions
Draft Innovation Business Cases
Build, test and demonstrate prototype
Manage prototype governance
Track solution benefits

Solutioning

Build relationships with Business, Product and Segment Owners
Build stakeholder and partner networks
Assess the strategic landscape
Draft or facilitate the drafting of modernisation and solution strategies
(5-10-year horizon)
Socialise modernisation and solution strategies
Analyse and understand problems
Collaborate on the detailed designs
Draft Business Cases
Participate in the development and testing cycle
Track solution benefits

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of accountability
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Honesty and Integrity
Fairness and Transparency
Accountability
Problem Solving and Analysis
Conceptual thinking
Influencing others
Driving Excellence
Leveraging diversity
Accurate understanding
Building sustainability

Technical competencies

Strategic Planning
Tax Knowledge
Effective Business Communication
Problem analysis and judgement
Planning management and measurement
Decisiveness
Business acumen
Functional Policies and Procedures

Knowledge

Knowledge of innovation, industry and technology trends
Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
Knowledge of own organisations, policies, procedures, services, products and business operating models
The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.

Compliance Competency

GOC Secret

Employment Equity

Auditor Compliance Audit Level 1 (Short Term Contract)

Position Reports to: Ops Manager Audit

Division: Service & Delivery Nat Revenue

Location: SARS Landbank Office / Woodmead

Advert Closing Date: 15 October 2024

About the Position

SARS is looking for energetic, results oriented, self-driven individuals to add value and improve the SARS operations by bringing a systematic and disciplined approach to the effectiveness of the Compliance Audit. The successful andidates will need to take responsibility for the planning of their time and work, executing the work in the Compliance/limited scope Audit space to meet the set targets and goals.

The position is offered on a short-term contract that will expire on 31 March 2025.

Job Purpose

To conduct standard limited scope audits or verifications on a risk profile basis to ensure compliance.

Minimum Qualification & Experience Required

National Diploma Finance/ Accounting/ Taxation/ Auditing (NQF6) and 2-3 years’ experience in a Tax Auditing/Tax Consulting environment, of which 1-2 years at knowledge worker level.

Senior Certificate (NQF 4) and 5 years’ experience in a Tax Auditing/Tax Consulting environment, of which 1-2 years at knowledge worker level.

Job Outputs:

Process

Be informed on related acts, legislation and regulations that might impact on own work.
Be observant and engage on possible violations of regulation, policies, SOPs and standards of conduct and escalate where necessary.
Conduct verifications/standard (limited scope) audits to ensure compliance with the relevant acts.
Plan and organise own work tasks within area of work.
Prepare and present submissions to interest and penalty committee.
Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions/conclusions.

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

Develop productive working relationships with team members, Ops manager and key role players in the business to support contracted work outputs.
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations

Behavioural competencies

Fairness and Transparency
Analytical thinking
Accountability
Conceptual ability
Organisational awareness
Trust
Respect
Attention to detail
Commitment to continuous learning
Building Sustainability
Honesty and Integrity
Teamwork

Technical competencies

Reporting
Functional Policies and Procedures
Financial Accounting
Operational Audit
Business Knowledge
Efficiency improvement

Compliance Competency

Security Clearance: GOC Confidential

Employment Equity

Auditor Level 3 (Short Term Contract)

Position Reports to: Executive Revenue Planning

Division: Service & Delivery Nat Revenue

Location: SARS Woodmead / Pretoria Offices

Advert Closing Date: 15 October 2024

Wanted

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protection of the economy and people of South Africa. Your ability to identify those segments or categories of transactions that contribute to the tax gap and to accurately conduct verifications/audit will add tremendous value to the unit. An in-depth understanding of Personal Income Tax and working knowledge of the other main taxes contributors is essential.

The contract will be offered for a short term and will expire on 31 March 2025.

Job Purpose

To independently identify compliance and revenue enhancement / protection opportunities with the aim of piloting identified cases to evaluate whether regional implementation may be recommended. To plan and conduct verifications, as well as limited scope audits, across multiple tax types within multiple periods and multiple risks while understanding the risk implications across other tax types, in compliance with all legislative requirements.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma in a Finance/ Accounting/Tax/Audit (NQF7) AND 5-7 years in a Taxation/Tax Audit/ Tax Consulting enviroment, of which 2-3 years at functional Tax Audit level

#ALTERNATIVE

Senior Certificate (NQF4) AND 10 years in a Taxation/Tax Audit/ Tax Consulting enviroment of which 2-3 years at functional Tax Audit level

Job Outputs:

Process

Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Effectively utilise resources allocated to the job to perform contracted work outputs and report on and escalate any shortfalls.
Plan and conduct multiple tax audits/verifications on a risk profile basis to ensure compliance to the relevant acts.
Plan and organise own work tasks within area of work.
Identify and resolve queries and problems timeously and apply discretion in line with process guidelines provided.
Execute specialist input through investigation & opportunities within the product process including highlighting any risk concerns.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialization

Governance

Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialization.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organizational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Identify, plan and conduct and verifications and limited scope audits to ensure compliance and report on findings and recommendations.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Fairness and Transparency
Analytical Thinking
Accountability
Conceptual Ability
Drive for Results
Persuasion Ability
Trust
Respect
Honesty and Integrity
Problem Solving and Analysis
Analytical Thinking
Attention to Detail
Organisational Awareness
Building Sustainability

Technical competencies

Functional Policies and Procedures
Reporting
Analysis and Interpretation of Financial Statements
Business Knowledge
Audit Methodology
Quality Orientation
Customer Liaison
Problem Analysis and Judgement
Planning and Organising
Business Acumen
Risk Identification

Compliance Competency

GOC Confidential

Employment Equity

Business Area Head: Tax Technical Advisory Expert

Position Reports to: Director: Large Business & International (LBI)

Division: Taxpayer Engagement

Location: Woodmead

Advert Closing Date: 31 October 2024

About the Position

SARS is seeking to employ highly skilled, experienced, results driven, self-motivated Executive/ Business Area Head with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. The successful candidate to manage multidisciplinary teams of legal professionals, Economists, Data Analysts, Chartered Accountants, transfer pricing and international tax experts. The candidate will need to have experience developing a comprehensive technical tax advisory portfolio and continuously analyse taxpayer compliance behaviour to refine segmentation strategy. Provide leadership and oversee the LBI Revenue initiatives and national reporting demands and commitments.

Job Purpose

To formulate and position the Large Business & International (LBI) technical tax advisory value chain, technical excellence and frameworks, in a broadly defined organisational strategy, identify and understand Large Business and International segment expectation and insights, and make recommendations on continuous optimisation of the segment. Provide leadership and manage multidisciplinary teams of legal professionals, Economists, Data Analysts , Chartered Accountants, transfer pricing and international tax experts. The candidate will need to have experience developing a comprehensive technical tax advisory portfolio and continuously analyse taxpayer compliance behaviour to refine segmentation strategy. Provide leadership and oversee the LBI Revenue initiatives and national reporting demands and commitments.

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in Law/Accounting/Tax (NQF 8) AND 12-15 years Tax technical advisory and consulting experience that includes Economical trend analysis, Tax and Legal compliance and specialised tax arrangements, of which 4-6 years at senior management level.

Alternative

Bachelor’s Degree / Advanced Diploma (NQF 7) in Law/Accounting/Tax AND 15-18 Tax technical advisory and consulting experience that includes Economical trend analysis, Tax and Legal compliance and specialised tax arrangements, of which 4-6 years at senior management level.

Job Outputs:

Process

• Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.

• Contribute to the development of the functional operating model and alignment of the value chain to org. objectives in partnership with stakeholders.

• Create the context to continuously improve all functions and systems in line with national, regional, and organisational changes.

• Determine strengths, weaknesses, opportunities and threats, interpret changing social and org. environments and identify new initiatives and or systems.

• Direct, control, coordinate and optimise resources to meet established objectives and deliver agreed results across functional areas.

• Influence and communicate across all levels of the business to minimize resistance and ensure on-boarding of new thinking in own area.

• Proactively identify interconnected problems, develop, and model alternative solutions as well as contingency plans to resolve value chain conflicts.

• Provide authoritative advice and guidance that supports the realisation of major divisional objectives in line with the SARS mandate.

• Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate.

• Set priorities to shape and structure the function by providing a framework for the achievement of longer-term objectives.

• Use insights and knowledge gained from high level reports to conduct abstract, conceptual and comparative analysis to define functional strategy.

• Translate and communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose, and philosophy.

• Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.

• Develop and implement compliance approaches for the LBI segment in line with best tax administration principles and practices to support SARS strategic objectives.

• Value chain enablement and strategy execution for Legal advisory and Support function in alignment with Tax legislation/Regulations/Policies/SOPS.

• Keep abreast with, assess, and influence legislative and business requirements and changes particularly at a functional level to ensure that decisions are based on relevant segment specific insight and compliance requirements.

• Engagement with relevant stakeholders, intermediaries and representative bodies with the purpose of improving the segment’s offerings and experience.

• Develop a comprehensive Technical Enablement portfolio in reference to Revenue Performance, Legal advisory, TARA and Business insights, Transfer pricing and international tax advisory matters and cases and specialised support matters and cases and continuously analyse taxpayer compliance behaviour to refine segmentation strategy.

• Provide opinions and technical insights on operational decisions related to Legal support, TARA, business insights, Transfer Pricing and International Tax risk assessment, Center of excellence related to specialist Support services

• Provide insights and reports on Tax gap opportunities and revenue collection optimization and risk factors.

• Provide leadership and oversee the LBI Revenue Steerco meetings, revenue initiatives and national reporting demands and commitments.

• Monitor international and local economic and trade trends impacting on the LBI sectors and evaluate the likely impact on revenue collection, assessing revenue risk and devising measures to mitigate risk.

• Accountable for effectively implementing the revenue management programme to ensure taxes are collected when due, specifically in Collection of additional taxes raised through compliance activities, Specific Revenue Programme, Dispute Resolution, Tax Avoidance and reportable arrangements and special support service.

• Provide leadership to the Tax Avoidance and Reportable Arrangements to ensure the effective and efficient performance to yield revenue, generate insights around tax planning techniques and tax structuring and regulate taxpayer compliance.

• Provide direction and leadership to the Legal and Domestic Tax team in order to ensure the effective and efficient performance of Legal and Domestic

• Tax activities to yield revenue and regulate taxpayer compliance.

• Manage multiple projects simultaneously and ensuring timely delivery of high-quality reports and presentations.

Governance

• Monitor legislative and regulatory changes and drive the alignment of governance, risk, and compliance frameworks.

• Ensure the consolidation of the risk profile for the area of accountability, manage critical risks, and ensure feedback integration

People

• Be responsive to change in order to influence and effectively manage associated functional acceptance.

• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.

• Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.

• Develop clear human capability and accountability frameworks within own area in support of people management strategies.

• Provide leadership and direction by translating, articulating, and reinforcing the vision or direction for the function.

Finance

• Ensure that the own area’s strategy is adequately budgeted for through the development and implementation of a requisite budget.

• Implement effective financial control, management of costs and corporate governance in area of accountability.

Client

• Define and influence relationships and service level agreements made with internal and external stakeholders.

• Build and maintain relationships with stakeholders to ensure integrated approaches in pursuit of collective goals

Behavioural competencies

• Accountability

• Ability to translate Strategy into Execution and Enablement

• Strong Results Orientation

• Fairness and Transparency

• Honesty and Integrity

• Trust

• Values and Manages Diversity

• Inspires others to Positive Action

• Develops Teams & Nurtures Interdependency (breaks down silo tendencies)

• Respect

• Championing the Mandate

Technical competencies

• Business Acumen

• Decisiveness

• Effective Business Communication

• Legislative and Regulatory Compliance

• Functional Policies and Procedures

• Managerial Budgeting

• Planning, Management and Measurement

• Tax Knowledge

• Problem Analysis and Judgement

• Efficiency improvement

• Strategic Planning

• Problem Analysis and Judgement

• Quality Management

• Legal Advisory and Interpretation

• Legal Knowledge and knowledge of ethics

• Value-Based Leadership

Compliance Competency

• GOC Secret

• (a) sensitive info (b) commercial info, the disclosure of which may (i) have disastrous results with regard to the future existence of an entity; or

• (ii) cause serious and irreparable harm to the security or interests of the State; (c) personal info. Depth of understanding on tax related issues and the ability to mentor and coach others on technical matters with the purpose of ensuring that SARS is interpreting and applying the legislative framework effectively and accurately.

Employment Equity

Business Area Lead: Large Business and International (Mining)

Position Reports to: Business Area Head: LBI Operations

Division: Service & Delivery Large&Inter

Location: Woodmead North Office Park

Advert Closing Date: 06 September 2024

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation. This role is business manager role that will ensure that all tactical strategies, plans and taxpayer service charter commitments are delivered.

Job Purpose

To formulate an LBI Sector delivery plans for the LBI Mining Sector Taxpayers related to multiple practice areas and ensure the effective and efficient yield of revenue and compliance to close the tax gap in the sector and maintain the highest level of compliance through enhanced service intervention and enforcement activities.

Education and Experience

Minimum Qualification & Experience Required

Bachelor of Commerce (Hons): Taxation AND 10-12 years’ experience in an end-to end business environment focusing on Mining taxpayers compliance and closing tax gaps, of which 3-4 years at management level

Relevant Bachelor’s Degree / Advanced Diploma in Taxation (NQF 7) AND 12 – 15 an end-to end business environment focusing on Mining taxpayers, of which 3-4 years at management level

Job Outputs:

Process

Build a high-performing sector that delivers a professional, one stop service in terms of customer satisfaction and revenue collection.
Lead and manage the mining sector team to make a meaningful contribution to increase the level of compliance.
Provide direction for the preparation of compliance risk assessments and audits.
Analyse and unpack the revenue strategy to enable the LBI to match environmental revenue potential with internal deployment of resources, in order to ensure that business revenue objectives and plans are maximised.
Develop detailed revenue plans for the sector to identify what and when revenue can be anticipated.
Manage interface with internal and external stakeholders.
Provide direction, guidance, technical support, mentoring and training to subordinates.
Ensure alignment to the new mode of operations within the Sector and LBI.
Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
Provide periodic reports on performance against plan & progress on short-term initiatives and use to realign tactical plan and objectives appropriately.

Governance

Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
Manage and or advise on the translation and application of policy in a specific functional area.

People

Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialization.
Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies