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Principal Developer: Enterprise Content Management

Division: Strategy and Transformation

Reference No: 4996

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 14

Job Posting Salary: R771,969.00

Job Posting End Date: 12 Nov 2024

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: Reporting to the Manager: Data Engineering, the successful incumbent is accountable to develop new applications/ systems that provides quality SharePoint services to the end users by ensuring high availability of the systems and services in accordance with the business requirements.

Key Performance Areas

Development

Acceptance of requirements from analysts.
Design the system in accordance with architectural standards.
Develop programs according to the RAF standards and requirements daily.
Keep records of all programs in application register and configuration management.
Writes help procedures for all coded applications.
Draws logical flow charts for every program.
Documentation of programs and assisting in training manuals.
Facilitate software testing & quality assurance activities.
Fix the bugs/defects as reported by the testing process.

SharePoint Sites Management

Install Microsoft SQL Server.
Install SharePoint software prerequisite.
Configure SharePoint administration tasks and Create, Configure and Administer site.
Develop the site as per user requirement.
Review the backup process and quality assure reports for completion & periodicity.
Review the testing of backups taken for recovery.

Integration

Develop the interfaces (coding) as described in the development activities category.

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Reporting

Track and prepare the project status report on the progress of the implementation of reporting requirements.
Analyze incidents and prepare incident analysis report.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
Communicate with all levels of stakeholder contact.
Represent the Fund in relevant external activities and events.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in IT related qualification.
Java Certification is an added advantage.
Microsoft Certified Application Developer is an added advantage.
Certificate in ITIL is an added advantage.
Relevant 5 – 7 years’ experience in SharePoint site development and management environment.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Facilities Management (Pretoria Regional Office)

Division: Corporate Support

Reference No: 4994

Location:

Menlo Park, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 12 Nov 2024

Purpose of the Job: The Manager: Facilities Management is responsible for managing the RAF Facilities related activities and processes to ensure a safe and functional working space.

Key Performance Areas

Policy review and implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies

Manage effective workspace and parking space management.

Create functional effective and flexible working areas.
Maintain a database of accurate drawings of offices and submit any amendments to project office.
Manage the allocation of parking bays and ensure compliance.
Handle parking and workspace queries and ensure resolution.

Administration of audit and risk findings identified in the department

Respond to the operational risks identified.
Continuously monitor opportunities and incidents.
Review audit findings, develop plans and submit comments to Senior Manager.
Pro-actively rectify and control weaknesses identified.
Ensure the proper administration, governance and risk management.

Manage Facilities services sectional budget and other financial resources management.

Monitor the budget spending, manage the divisional cash flow and minimise budget variance.
Forecast facilities management budget each FY starting with zero based and submit to manager.
Ensure that expenses fall and are covered under the budget set.
Ensure regular and consistent reporting on budget expenditure.
To make input into the strategic and business planning and ensure budgeting for facilities services.

Manage 30-day payment of all FM invoices.

Manage payment of accounts, rent and other Facilities Management related services.
Manage landlords, agents on outstanding invoices before month end.
Submit a report to manager on all invoice related information.

Manage all Facilities related Contracts.

Draft memorandums and advise procurement of required Facilities Management contracts to ensure no irregular contracts.
Manage service level agreements with service providers for office cleaning. Fumigation, office plant and special server room clearing etc.
Ensure up to date contract data base.

Reporting

Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s strategy.
Develop functional reporting systems, for management, projects or performance reporting.
Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder management

Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Communicate with all levels of stakeholder contact.
Represent the Fund in erlavant external activities and events.

People Management

Ensure the sourcing, development and retention of a high-performance team.
Manage the recruitment of the operational workforce in line with employment equity targets.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
Manage the implementation of people management processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications & Experience

Bachelor’s Degree/Advanced Diploma in Facilities Management related qualification.
Postgraduate in Facilities Management related qualification will be advantageous.
Driver’s License.
Relevant 6-8 years’ experience in Facilities management environment of which 2 years must have been on supervisory level/area of expertise/management level.

Technical & behavioral Competencies required

Knowledge of associated building maintenance processes.
Project management skills.
Troubleshooting skills
Innovative ideas on office set ups.
Solution focussed.
Impact and innovation/creativity.
Knowledge of Basic Financial Management.
Resilience
Communication
Working with People
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial Competencies

Change management
Coaching and mentoring
Conflict management
Critical and innovative thinking
Direction setting
Facilitation and Presentation Skills
People management
Policy conceptualisation and formulation
Risk Management
Risk Management
Programme/project management
Service Delivery Innovation
Stakeholder development and relations
Reporting

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Officer: Finance Support

Division: Finance

Reference No: 4885

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 5 Nov 2024

NB: This is a 12-Month Fixed-Term Contract position

Purpose of the job: The Officer: Finance Support is responsible to provide regional support by administering claims payments and ensuring an effective system of claims payments function through continuous improvement and resolution of stakeholder queries.

Key Performance Areas

Management of claims payment process

Verify and approve claims payments in line with DOA by confirming the accuracy, validity ,completeness and existence of a payment by inspecting supporting documentation to confirm the following:

– Payee to the trigger and supporting documents (per above).

– Banking details to both the trigger document and any supporting documents.

– Amounts through verification of supporting documents.

– Elimination of duplicate payments through implementation of effective internal controls

– Maintain and develop good relations with claimants, attorneys, firms and colleagues

Financial Management

Implementation of and adherence to financial management principles to ensure valid, accurate and complete payments pertaining to petty cash.
Appropriate implementation of and adherence to applicable Policies and procedures.
Interrogate supporting payment documents for accuracy, validity and completeness.
Continuous improvement in internal controls iro claims Payment Approval process.
Check completeness and accuracy of batch reports.

Reporting

Assist in the preparation and submission of reports.
Contribute to the development of functional reporting systems, for management, project or performance reporting.

Monitoring and Evaluation

Adhere to the effectiveness in terms of service delivery of claims payment function.
Report on non-compliance to the RAF claims payments, processes and procedures.
Deal with queries and ensure that they are all resolved timeously.

General Administration

Identify training and development needs for self.
Compliance with company policies and procedures.
Assist in inducting new employees into the division.
Ensure that all administrative functions related to the role are executed

Stakeholder relations

Assist with inquiries and requests for information from both internal and external stakeholder
Contribute to the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Qualification

Bachelor’s Degree/ Advanced Diploma in Commerce/Financial Accounting/Accounting related qualification.

Experience

Relevant 3 years’ experience in a financial environment.

Technical and behavioral competencies required

Knowledge of financial software Packages and SAP
Ms Office package.
Knowledge of cash and bank management.
Knowledge of PFMA and accounting principle.
Knowledge of public sector finance.
Knowledge of Corporate Governance
Strong analytical capabilities.
Speed and accuracy.
Planning, Organising and Coordinating.
Personal Mastery.
Judgement and Decision Making.
Ethics and Values.
Client Service Orientation.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Visual Media Creator

Division: Corporate Support

Reference No: 4935

Location:

Centurion, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 10

Job Posting Salary: R434,656.00

Job Posting End Date: 5 Nov 2024

Purpose of the Job: Reporting to the Lead: Production, the successful candidate is responsible for the end-to-end visual production of content aimed at delivering meaningful and informative content around RAF products that accurately reflect the main services of the organisation.

Key Performance Areas

Production and Editing

Conduct pre-production to ensure that the foundation of the video is in place.
Create online video content for RAF products.
Edit and retouch videos to enhance visual appeal.
Edit and assemble raw video footage into high-quality video content.
Maintain and organise videography equipment.
Ensure all tools are in optimal condition for shooting sessions.
Develop video concepts.
Work collaboratively with other team members to ensure a consistent, integrated brand perception and visual identity.
Package the content to live on RAF’s social and digital platforms including RAF’s internal TV.
Ensure that all video content is consistent with RAF brand identity and values.
Report on production progress and feedback from events.

Photography

Apply colour correction, audio enhancement, and visual effects to ensure the final product meets the set quality standards.
Edit photos to enhance visual appeal in the relevant image editing and manipulation software.
Generate visually appealing content.
Provide creative input and innovative ideas to enhance the visual identity.
Maintain photo directory.
Ensure all photography equipment is in good working order.

Video Content Creation

Apply colour correction, audio enhancement, and visual effects to ensure the final product meets the set quality standards.
Edit photos to enhance visual appeal in the relevant image editing and manipulation software.
Generate visually appealing content.
Provide creative input and innovative ideas to enhance the visual identity.
Maintain photo directory.
Ensure all photography equipment is in good working order.

Stakeholder Relations

Work with stakeholders across the organisation to align internal and external content.
Maintain close working relationships with different team members to create a cohesive and consistent RAF brand and content.
Actively engage with RAF followers and cultivate a sense of community around RAF products.
Work with different media and applicable publications platforms.

Qualifications and Experience

Bachelor’s Degree/ Advanced Diploma in Film, Broadcasting, Media Studies, or related field.
Relevant 3 years’ experience in video production, editing, and photography, including proficiency in camera operation, lighting techniques, composition, and post-processing software.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Administrative Assistant (x2)

Division: Operations

Reference No: 4431

Location:

Durban, Kwazulu-Natal, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 06

Job Posting Salary: R244,732.00

Job Posting End Date: 5 Nov 2024

Purpose of the Job: To provide administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.

Key Performance Areas

Compliance administration.

Maintain up-to-date written documentation related to the departments business activities.

Ensure compliance to the policies and process standards.
Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office Coordination.

Assist in making follow-ups on outstanding matters.
Ensure all requests are handled and responded to within set timelines.
Assist in ensuring the availability of stationery within the department.
Validate and verify information and documents submitted for accurate capturing and further handling.
Ensure the systems/registers used are kept up to date.
Check for duplicate documents, requests and queries and report on them.
Allocate reference numbers and accurately capture related documents on different systems.
Allocation of matters to responsible team members.
Draft and send out letters to all stakeholders as required.

Meeting Support

Assist in making follow-ups on outstanding matters.
Ensure all requests are handled and responded to within set timelines.
Assist in ensuring the availability of stationery within the department.
Validate and verify information and documents submitted for accurate capturing and further handling.
Ensure the systems/registers used are kept up to date.
Check for duplicate documents, requests and queries and report on them.
Allocate reference numbers and accurately capture related documents on different systems.
Allocation of matters to responsible team members.
Draft and send out letters to all stakeholders as required.
Ensure confirmation of meetings and management of team diaries.
Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management.

Administer the records management and filling processes in line with the RAF filling plan
Ensure that the filing system is always up-to-date and functional.
Retrieval of information at all times as requested in the office.
Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications and Experience

Matric or Grade 12 certificate.
Relevant 1 years’ experience in Medical Administrative field or similar environment.
Medical Field as an added advantage

Behavioral competencies

Planning, organization and coordinating.
Personal mastery.
Emotional wisdom and decision making.
Ethics and values.
Client service orientation

Technical competencies

Computer literacy in MS Word, Excel, PowerPoint.
Excellent planning and organizational skills.
Good administrative skills.
Ability to access required information.
Writing skills.
Basic understanding of SCM processes.
Basic financial acumen.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Administrative Assistant: Adjudication

Division: Claims

Reference No: 4813

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 06

Job Posting Salary: R244,732.00

Job Posting End Date: 5 Nov 2024

NB: This is a 12-Month Fixed-Term Contract position

Purpose of the Job: The Administrative Assistant is responsible for providing administrative day-to-day support to the Adjudication department.

Key Performance Areas

Compliance administration.

Maintain up-to-date written documentation related to the departments business activities.
Ensure compliance to the policies and process standards.
Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office coordination.

Assist in making follow-ups on outstanding matters.
Ensure all requests are handled and responded to within set timelines.
Assist in ensuring the availability of stationery within the department.
Validate and verify information and documents submitted for accurate capturing and further handling.
Ensure the systems/registers used are kept up to date.
Check for duplicate documents, requests and queries and report on them.
Allocate reference numbers and accurately capture related documents on different systems.
Allocation of matters to responsible team members.
Draft and send out letters to all stakeholders as required.

Meeting support

Arranging meetings on behalf of the department.
Assist with taking and distributing minutes in accordance to set governance standards.
Create and maintain a register to track matters outstanding.
Maintain a follow-up plan on meeting resolutions and matters outstanding.
Ensure confirmation of meetings and management of team diaries.
Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management.

Administer the records management and filling processes in line with the RAF filling plan
Ensure that the filing system is always up-to-date and functional.
Retrieval of information at all times as requested in the office.
Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications

Matric or Grade 12 certificate.

Experience

Relevant 1 years’ experience in Administrative or similar environment.

Competencies

Behavioural
- Planning, Organising and Coordinating
- Personal Mastery
- Emotional wisdom and Decision Making
- Ethics and Values
- Client Service Orientation

Technical
- Computer literacy in MS Word, Excel, PowerPoint.
- Excellent planning and organisational skills.
- Good administrative skills.
- Ability to access required information.
- Writing skills.
- Basic understanding of SCM processes.
- Basic financial acumen.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Specialist:Forensics: Nelspruit

Division: Governance

Reference No: 4787

Location:

Nelspruit, Mpumalanga, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 5 Nov 2024

Purpose of the Job: The Specialist: Forensics is responsible for the provision of knowledge related to fraud investigations and forensics-related matters to ensure minimised corruption and fraud incidents within RAF.

Key Performance Areas

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Forensic investigation

Plan and coordinate the investigation of cases as assigned by respective management.
Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
Maintain a healthy working relationship with law enforcement agencies and the forensic Department’s private investigation working partners.
Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof.
Giving of evidence at criminal courts and departmental hearings.
Supporting other RAF departments in connection with the investigation that is being or has been conducted
Meeting the targets as set down by a Forensic Manager and peforming his tasks according to the set standards.
Analyse spreadsheet on touts.
Implement forensics awareness initiatives.
Investigation of reports received from Tip-Offs anonymous and giving feedback to the Manager timeously.
Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
Effective case management and record keeping i.e. inspections, case books, vehicle registers, etc.
Implementation of the current fraud prevention strategy.

Fraud Prevention and Investigation

Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
Promote proactive fraud prevention initiatives within the organisation.
Participate in fraud investigation by external parties.
Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

Reporting

Compile a comprehensive monthly activities report and submission thereof to the Forensics manager
Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.
Draw Monthly or weekly reports for the region for transmission to the manager.

Stakeholder Management

Facilitate communication with all levels of stakeholder contact.
Engage proactively with key stakeholders.
Provide Feedback to stakeholders in respect to investigations that were reffered .

Qualifications

Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

Experience

Relevant 5-7 years’ experience in a Fraud Investigation related environment.

Behavioural

Resilience
Communicatio.
Working with People.
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial

Change management
Conflict management
Critical and innovative thinking
Facilitation and Presentation Skills
Policy conceptualisation and formulation
Risk Management .
Programme/project management
Service Delivery Innovation.
Stakeholder development and relations
Reporting

Technical

Forensics
Technical aptitude
Attention to detail
An understanding of law and criminal investigation
Fraud awareness
Valid South African driver’s license

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Specialist: Forensics: Polokwane

Division: Governance

Reference No: 4786

Location:

Polokwane, Limpopo, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 5 Nov 2024

Key Performance Areas

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Forensic investigation

Plan and coordinate the investigation of cases as assigned by respective management.
Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
Maintain a healthy working relationship with law enforcement agencies and the forensic Department’s private investigation working partners.
Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof.
Giving of evidence at criminal courts and departmental hearings.
Supporting other RAF departments in connection with the investigation that is being or has been conducted.
Meeting the targets as set down by a Forensic Manager and performing his tasks according to the set standards.
Analyse spreadsheet on touts.
Implement forensics awareness initiatives.
Investigation of reports received from Tip-Offs Anonymous and giving feedback to the Manager timeously.
Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
Effective case management and record keeping i.e. inspections, case books, vehicle registers.
Implementation of the current fraud prevention strategy.

Fraud Prevention and Investigation

Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
Promote proactive fraud prevention initiatives within the organisation.
Participate in fraud investigation by external parties.
Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

Reporting

Compile a comprehensive monthly activities report and submission thereof to the Forensics manager.
Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.
Draw monthly or weekly reports for the region for transmission to the manager.

Stakeholder Management

Facilitate communication with all levels of stakeholder contact.
Engage proactively with key stakeholders.
Provide Feedback to stakeholders in respect to investigations that were reffered .

Qualifications

Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

Experience

Relevant 5-7 years’ experience in a Fraud Investigation related environment.

Behavioural

Resilience
Communication
Working with People
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial

Change management
Conflict management
Critical and innovative thinking
Facilitation and Presentation Skills
Policy conceptualisation and formulation
Risk Management
Programme/project management
Service Delivery Innovation
Stakeholder development and relations
Reporting

Technical

Forensics
Technical aptitude
Attention to detail
An understanding of law and criminal investigation
Fraud awareness
Valid South African driver’s license

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Specialist: Forensics Pretoria X2

Division: Governance

Reference No: 4783

Location:

Menlo Park, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 5 Nov 2024

Key Performance Areas

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Forensic investigation

Plan and coordinate the investigation of cases as assigned by respective management.
Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
Maintain a healthy working relationship with law enforcement agencies and the forensic Department’s private investigation working partners.
Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof. .
Giving of evidence at criminal courts and departmental hearings.
Supporting other RAF departments in connection with the investigation that is being or has been conducted.
Meeting the targets as set down by a Forensic Manager and peforming his tasks according to the set standards.
Analyse spreadsheet on touts.
Implement forensics awareness initiatives.
Investigation of reports received from Tip-Offs Anonymous and giving feedback to the Manager timeously.
Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
Effective case management and record keeping i.e. inspections, case books, vehicle registers.
Implementation of the current fraud prevention strategy.

Fraud Prevention and Investigation

Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
Promote proactive fraud prevention initiatives within the organisation.
Participate in fraud investigation by external parties.
Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

Reporting

Compile a comprehensive monthly activities report and submission thereof to the Forensics Manager.
Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.
Draw Monthly or weekly reports for the region for transmission to the manager.

Stakeholder Management

Facilitate communication with all levels of stakeholder contact.
Engage proactively with key stakeholders.
Provide Feedback to stakeholders in respect to investigations that were reffered .

Qualifications

Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

Experience

Relevant 5-7 years’ experience in a Fraud Investigation related environment.

Behavioural

Resilience
Communicatio.
Working with People.
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial

Change management
Conflict management
Critical and innovative thinking
Facilitation and Presentation Skills
Policy conceptualisation and formulation
Risk Management .
Programme/project management
Service Delivery Innovation.
Stakeholder development and relations
Reporting

Technical

Forensics
Technical aptitude
Attention to detail
An understanding of law and criminal investigation
Fraud awareness
Valid South African driver’s license

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Customer Service Centre (CSC POLOKWANE)

Division: Operations

Reference No: 4936

Location:

Polokwane, Limpopo, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 25 Oct 2024

36 MONTHS FIXED TERM CONTRACT

Purpose of the Job: Responsible for the smooth running and management of the Claims Origination Department in the province through the effective use of resources and ensuring that all RAF service offerings are executed in compliance with legislation and RAF Policies and Procedures.

Key Performance Areas

Management of Department

Development the business plans for the CSC aligned with the RAF strategic plan of the RAF.
Provide technical assistance to employees within the claims Origination Department in the province.
Claims origination include consultations, origination of direct claims, direct claim lodgement, pro-active and re-active information collection, and pre-merits assessment.
Manage the activities of the Hospital Service Centres, Community service Centre (including Mobile RAF, Registrations and Validation/Verification, Merits team).
Mobilise employees within the province to actively practice the RAF mission, vision, values and strategic objectives.

Ensure implementation of continuous improvements initiatives to enhance service delivery & effective reporting.

Prepare and submit monthly progress reports to the Senior Claims Manager.
Ensure effective and sufficient recording of daily activities of the Department.
Ensure the timely completion of financial reports.

Ensure adherence to corporate governance within the team.

Prepare and manage the annual budget for the CSC in accordance with legislation and RAF targets and goals.
Prepare the annual administrative and human resource budget for the budget for the Department in the Region.
Ensure that employees adhere to the PFMA.
Monitor the departmental expenditure.

Stakeholder Management

Facilitate communication with all levels of stakeholder contact.
Ensure that the RAF values are adhered to in all dealings with stakeholders.
Ensure adequate representation of the Fund in relevant external activities and events.
Ensure a positive relationship with all internal and external stakeholders. Ensure external stakeholders are continuously engaged to improve relationships.

People Management.

Provide leadership and inspire team members towards high performance.
Manage performance and development of reporting staff.
Provide coaching to team members on an ongoing basis.
Set operational goals and targets for teams.
Ensure proper planning and allocation of consistent workload within the Department.
Facilitate weekly team lead meetings to ensure maintenance of the crucial interface between management and staff.

Qualifications

NQF 7 (Bachelor’s Degree or Advanced Diploma) related qualification to discipline.
NQF8 (Post graduate Diploma / Honors Degree / Professional Qualification Degree) Advantageous.

Experience

6-8 working experience in a claims/legal environment of which 2 years must have been at a manager/supervisory level.

Technical and behavioral competencies required

Knowledge of PFMA.
Financial and budget management.
Knowledge of Claims management system.
Insurance / Re-insurance principles.
Customer Channels Establishment and Support principles.
Strategic capability and leadership
Results orientation
Business and financial acumen
Brand and stakeholder orientation
Organizational resilience
Communication
Team resilience
Network and alliances
Talent management
Change management

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

RAF Attorney: Magistrate Court X3

Division: Governance

Reference No: 3968

Location:

Pretoria, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 29 Oct 2024

Purpose of the Job: The RAF Attorney: Magistrate Court is responsible for all Magistrate Court matters within the Fund and the provision of litigation services accordingly. This role will also be responsible to perform a range of tax services including tax bill of costs in compliance with South African laws and regulations.

Key Performance Areas

Policy review and implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Preparation and research on related litigation matters

Conduct research that will provide information in preparation for all matters for trial.
Consult with departments/representatives, and witnesses for instructions and documentation for cases to be presented in court.
Draft pleadings to provide clear motivation/justification on a particular position about the case.

Mediation Process

All required steps regarding the mediation process, as governed by the amendment to the rules of court, are to be taken.
Upon conclusion of the mediation, parties shall inform Registrar and all other parties by a notice that Mediation is completed.
Parties & Mediator must within 5 days of completion of mediation issue a joint minute indicating.

Represent the Road Accident Fund on all third party claims related litigation matters

Attend court appearances in all allocated third- party litigation matters.
Ensure file administration from opening to the conclusion of a legal case including adherence to trial dates.
Handle appearances at courts, tribunals, mediation hearings and inquiries.
Coordinate administrative legal actions to ensure compliance.
Approve instructions to appoint and instruct expert witnesses.

Settle non-litigious matters before they are set down for trial

Block consultation, early assessment of files and early instructions to experts and assessors.
Approve requests to appoint and instruct assessors and expert witnesses.
Recommend a settlement.

Provision of legal advice to RAF

Provide legal advice on arising legal matters and contracts.
Provide well-researched legal advice on matters impacting the organization.
Conduct legal research and prepare legal opinions.

Taxation

Deliver a full range of tax services in compliance with laws and regulations
Build relationships and interact with clients to provide consulting and expertise in tax services.
Provide innovative tax planning and review complex income tax returns.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
Develop reports/policies/procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
Develop functional reporting systems, for management, projects or performance reporting.
Prepare proposals, briefings, presentations, reports and other documentation and provide management information both verbally and in report format.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Communicate with all levels of stakeholder contact.

People Management

Ensure the sourcing, development, and retention of a high-performance team.
Manage the recruitment of the operational workforce in line with employment equity targets.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF. Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

Bachelor’s Degree in Law or Equivalent
Postgraduate in Law or Equivalent
Admission as an Attorney of the High Court or Advocate
Relevant 5-7 years legal experience post-graduation or admission of which 2 years must have been on area of expertise (personal injury litigation).

Competencies Required:

Behavioral

Resilience
Communication
Working with People
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial

Change Management
Coaching and Mentoring
Conflict Management
Critical and innovative thinking
Direction setting
Facilitation and Presentation Skills
People Management
Policy conceptualization and formulation
Risk Management
Programme/Project Management
Stakeholder development and relations
Reporting

Technical

Legislation & regulatory knowledge
Ethics & compliance
Monitoring and evaluation
Policy and standards
Governance
Claims litigation
MVA law and legislation
Negotiation
Conflict resolution
Problem solving and analysis
Mediation

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Senior Officer: Forensics Investigation: CSC Polokwane

Division: Governance

Reference No: 4795

Location:

Polokwane, Limpopo, ZA

Employment Type: Permanent

Disability (EE targeted role): Yes

T.A.S.K Grade: 12

Job Posting Salary: R579,259.00

Job Posting End Date: 5 Nov 2024

Purpose of the Job: The Senior Officer: Forensics Investigation is responsible for the investigation of irregular business activities including misconduct by RAF employees and crime against the RAF.

Key Performance Areas

Conducting Investigations.

Planning and conducting the investigation of cases as assigned to by respective supervisor or management.
Maintain partnership relationship with the prosecuting authorities, Law Enforcement agencies and internal stakeholders.
Drawing of monthly /weekly reports for the office for transmission to the manager.
Conduct interviews with claimants and/or witnesses internally and externally.
Obtaining of statements and documentary evidence relevant to the investigation.
Uphold confidentiality of information and records.
Interaction with regulatory bodies i.e. HPCSA, SASSA, PRASA, SA Nursing Council etc.
Identify the loopholes in the process that may lead to abuse and report such to the Senior Forensic Officer.
Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
Maintain healthy working relationship with Assessors.
Opening/registering of criminal cases with SAPS/Hawks and keeping proper records thereof.
Preparation of criminal or disciplinary cases with the prosecutor or initiator and presenting of evidence in court or department hearings.
Assist and attend to any other requests from Law Enforcement Agencies in relation to any investigation in accordance with any applicable law
Support other RAF departments in relation to the civil liability of the RAF in matters under investigation or completed investigations.
Meeting targets as set down by a forensic Manager/Senior Forensic investigator and performing his/her duties according to the set standards.
Maintaining and updating of Tracker spreadsheet for effective record keeping and analysis during investigation.
Investigation of reports received from Tip-Offs anonymous and giving feedback to the Senior Forensic investigator timeously.
Regular feedback and updates to complainants
Involvement in the external fraud campaigns initiated by Forensic Department or in conjunction with Communication Department.
Effective case management ad record keeping i.e. case books, vehicle registers.
Produce investigation files for quarterly/monthly inspections and brought forward dates.
Establishment and maintenance of informer networks,
Implementation of RAF fraud prevention strategy.
Participation in Forensic projects.
Reporting the outcomes of investigations to the RAF Forensic management and SAPS and making recommendations regarding possible solutions relevant to the findings in the report.

Stakeholder Management

NPA and other external stakeholders.
Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, government departments, the SAPS.
Aid in proactive and progressive relationships with key stakeholders.
Deal with inquiries and requests for information from both internal and external stakeholders.
Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Reporting

Contribute to the preparation and submission of Regulation reports.
Aid in the development of functional reporting systems, for management, project or performance reporting.
Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Qualifications

Bachelor’s Degree/Advanced Diploma in Law/ Policing related equivalent.
Certification in Forensic Investigation and Criminal Justice will be advantageous.
Valid Category B or above drivers’ licence.

Experience

Relevant 4 years’ experience in a fraud investigation or MVA claims investigation environment.

Behavioural

Planning, Organising and Coordinating
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Technical

Technical investigation skills.
Experience in preparation of cases of court.
Demonstrable understanding of the criminal procedure act and law of evidence. Investigation of crime and knowledge of criminal justice system.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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All the best with your applications.