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Foods Department Manager – Knysna Mall

Listing reference: woolw_000999

Listing status: Online

Apply by: 21 November 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Stores and Inventory

Location: Knysna

Contract: Permanent

EE position: No

Introduction

MAIN PURPOSE To attract and grow our customer base, through a customer facing or supportive role and in doing so increase the market share, turnover and profitability. To provide exceptional customer service by ensuring customer care, a world class shopping experience for our customers, to play a role in minimising risk and increasing profitability in your store.

Job description

KEY OUTCOMES

  • Provide exceptional customer service to internal and external customers
  • Recruit, select, manage and develop people to meet competence requirements
  • Participate in team to ensure achievement of department and store goals
  • Manage implementation and integration of new initiatives to achieve project goals
  • Participate in general store operational duties
  • Supervise and coach staff to meet competence requirements
  • Job specific responsibilities as per Job Profile (dependant on position)

KEY COMPETENCIES

  • Passion for the Customer – establish lifelong relationships with our customers
  • Passion for Retail and Selling
  • Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’
  • Versatile communication skills
  • Proven team leadership skills
  • Action and results orientated
  • Assertive and proactive
  • Problem solving and decision making skills
  • Computer Literacy skills
  • Commercial acumen and numeracy
  • Attention to detail
  • Creative and innovative and keeps up to date on retail trends
Minimum requirements
  • Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
  • Retail and or Business Management Diploma would be advantages
  • 2-5 years role experience as a Foods Department Manager in Retail
  • Retail experience highly advantages
  • Team Management would be advantages
  • Leadership and Management experience would be advantageous
  • Ability to work shifts that meet operational requirements

BUYERS ASSISTANT: HORTICULTURE

Listing reference: woolw_000993

Listing status: Online

Apply by: 21 November 2024

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

Remuneration: MARKET RELATED

EE position: No

Introduction

To achieve the Procurement team goals by providing administrative support to the Buyer and to ensure the smooth running of the department.

Job description
  • ​Perform essential administrative tasks, including document management and report preparation, to support the smooth functioning of the team.
  • Communicate daily with suppliers to coordinate product availability and facilitate weekly reconciliations.
  • Liaise with buyers and planners to ensure product supply meets demand, initiating corrective actions as needed.
  • Provide support in managing orders and maintaining accurate static data records.
  • Support the commercial team with general administrative tasks, including price and pack updates for suppliers.
  • Prepare departmental reports, presentations, and supporting documents across Excel, Word, and PowerPoint.
  • Conduct market comparisons, update promotional calendars, and assist in managing departmental operating expenses.
  • Ensure timely follow-up on outstanding issues stemming from meeting minutes.
  • Coordinate logistics for meetings, including room bookings, travel arrangements, and parking.
  • Compile, update, and maintain organized supplier files.
  • Support monthly commercial presentations, contract preparations, and trading terms documentation.
  • Manage ad-hoc queries and perform other administrative duties as they arise, including critical tasks during events.
Minimum requirements

Technical Skills:

  • Minimum of two years of relevant administrative experience, preferably within a retail or commercial environment.
  • Diploma or Matric (Grade 12) qualification required.
  • Proficiency in Microsoft Office Suite, with strong skills in Excel, PowerPoint, and Word.
  • Familiarity with COGNOS, CAM, JDA, and Oracle systems is advantageous.
  • Basic understanding of retail accounting practices, including expense management and reconciliation.
  • Foundational knowledge of buying and planning principles within a retail or supply chain setting.

Behavioural Skills:

  • Strong team player, able to work effectively across varying levels within the team.
  • Highly organized, with a strong orientation towards efficient administrative processes.
  • Proactive, with the initiative to anticipate the Buyer’s needs and address them in advance.
  • Capable of making routine decisions independently in the Buyer’s absence.
  • Demonstrates solid planning and organizational skills.
  • Effective communicator, both verbally and in writing.
  • Deadline-driven, with the ability to manage multiple tasks in a fast-paced environment.
  • Strong interpersonal skills, with a customer service-oriented approach.
  • Able to perform well under pressure, maintaining high standards of accuracy and attention to detail.
  • Integrity and professionalism, with the ability to handle confidential information with discretion.
  • Results-oriented, with a proactive mindset and commitment to continuous improvement.
  • Naturally connects with and supports colleagues to foster a collaborative environment.

DATA STEWARD (12 MONTHS CONTRACT)

Listing reference: woolw_001001

Listing status: Online

Apply by: 6 December 2024

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Fixed Term Contract

Remuneration: MARKET RELATED

EE position: No

Introduction

To oversee the management of data across the Food Group; while ensuring that data is fit for use, in accordance to the Data Management Body of Knowledge (DAMA-DMBOK©). The business Data Steward will operate in a cross-functional manner by engaging with technical specialists, business stakeholders and leaders to influence and enhance the use, quality, accessibility and understanding of data across the group. They will also be responsible for implementing data-oriented procedures and standards to ensure alignment and compliance with corporate governance policies and practices.

Job description

Data Governance & Security:

  • Implementation of procedures, guidelines and standards to ensure alignment and compliance to corporate governance policies, protocols and practices regarding the responsible use and distribution of data
  • Overseeing data access and ensuring usage policies are understood and approved
  • Involvement in data integration, migration & data cleansing
  • Engaging with data custodians and IT architects during data classification exercises
  • Approval of data-retention and data archiving criteria

Data Quality:

  • Establishing procedures for the detection, correction and prevention of data-quality issues
  • Recommending solutions to data challenges and achieving compromises that enhance the use and management of data across the Food group
  • Collaborating with stakeholders to resolve issues or obstacles affecting the quality of data
  • Engaging through Centres of Excellence (COEs) and leadership channels to define data quality control mechanisms (establishing KPI’s to drive data quality, for example)
  • Establishing data management monitoring capabilities (incl. dashboards and/or reports) that can be used to monitor, measure and drive better behaviour
  • Data profiling and validation of data in terms of the expected data quality requirements
  • Data support during analysis and testing phases (where relevant)

 Meta Data & Data Definition Management:

  • Definition and maintenance of business measure definitions and rules; requiring engagement with stakeholders to agree on common definitions and calculations of analytic and reporting data
  • Enhancing and maintaining a meta data repository for relevant/critical data elements
  • Serve as the subject matter expert (SME) for Food to answer metadata requests (access and interpretation) for business metadata

Other Supporting Processes

  • Project integration for data management assessment and risk (including data quality)
  • Partner with our learning academy to train elements of data literacy related to understanding data
  • Work alongside BI analysts and technical specialists to analyse, define, source and model the data required by the Food group for reporting and analytics
  • Identify and understand gaps related to the availability/accessibility of critical data elements (current and future) and develop strategies to address
  • Validation of business rule conformance in calculations and data aggregations
  • Manage any changes to data definitions, usage, access, policies, and administration in compliance with data governance standards and practices across the Food group
Minimum requirements

Technical Competence:

  • Relevant qualification, i.e. B.Com or equivalent
  • Strong SQL skills
  • Advanced Excel
  • Good understanding of Data Modelling & Data Warehousing concepts
  • Excellent analytical skills and experience in data analysis
  • BI Visualization tools (i.e. QlikSense) experience preferable
  • Ability to work with large data sets and experience with integrating many data sources for reporting and analysis purposes
  • Strong understanding of and sensitivity towards data integrity and cleanliness
  • Understanding of processes and the systems development life cycle
  • 3-5 years’ experience related to the above requirements

Behavioural:

  • Ability to think strategically (display foresight)
  • Ability to work in a cross-functional environment
  • Curios about data and passionate about the retail industry and applying analytics to enhancing the retail experience
  • Excellent attention to detail, in terms of numerical data as well as presentation precision and elegance
  • Ability to thrive in a fast-paced environment and comfortable working collaboratively
  • Good verbal and written communication skills
  • Strong business acumen
  • An analytical approach to problem solving
  • Good time management and the ability to manage multiple requests/tasks
  • Planning and organising ability
  • A strong customer service focus
  • Passion for the brand and customers
  • Making insightful business decisions

Click here to apply

All the best with your applications.

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