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Client Account Executive – Design and Build Industry

Client Account Executive – Design and Build Industry
Location: Johannesburg
Company: Upmarket Design Company

Are you a dynamic and detail-oriented professional with a passion for client management in the design and build industry? Join an innovative Upmarket Design Company in Johannesburg as a Client Account Executive.
OVERALL PURPOSE OF THE JOB:
The Client Account Executive serves as the primary business contact for clients, ensuring satisfaction and overseeing the delivery of projects from start to finish. You will be responsible for closing deals, managing an internal project team (6 to 10 people), ensuring project completion within budget, timelines, and scope, and providing clients with a seamless experience.

KEY RESPONSIBILITIES:
• Manage and nurture client relationships
• Develop and produce preliminary and final project budgets
• Ensure design team drawings and furniture details are accurate
• Manage procurement and ensure purchase orders are placed
• Lead and coordinate the internal project team
• Oversee financial aspects of the client account
• Supervise site completion and handover to the client
• Administer project timelines and deadlines
• Sales: Apply strong sales skills to close deals and maintain business
• Manage multiple internal teams and ensure tasks are completed

REQUIREMENTS:
• Proven experience in Account Management, specifically in building and maintaining customer relationships
• 3-5 years of experience in Account/Project Management within Construction, Interior Design, Project Management, Engineering, or Architectural industries
• Strong sales skills with the ability to conclude deals
• Experience managing timelines and deadlines (formal Project Management certification not required)
• Highly detail-oriented with excellent administrative skills – admin is crucial to success in this role
• Technically competent with excellent negotiation skills
• Self-motivated, goal-driven, and able to work under pressure
• Strong written and verbal communication skills
• Ability to work after hours and weekends when required
• Capable of managing multiple projects and teams simultaneously with minimal supervision

SALARY & BENEFITS:
• CTC: R50 000 – R70,000 per month – offer depends on your current salary, skill set, qualifications and experience
• Note: No additional benefits are offered; the employee is responsible for medical aid, pension, petrol, cell phone
REPORTING STRUCTURE:
• Reports to: Head of Operations
• Subordinates: Project team
• Liaises with: Clients, Professional Consulting Teams, Design Team, Project Managers, Procurement, Finance, Quantity Surveyors
If you are looking for a new challenge in a fast-paced and creative environment, and have the experience required for this position, we would love to hear from you!

Please send your detailed CV to Michelle, redlinerecruitmentcvs@gmail.com
Please do not send a short resume, it’s a detailed CV market, clients want to see all your duties per position and the projects that you have worked on etc.

Manager/Project Manager

A Journey Manager/Project Manager is needed for an International Business Development Firm

6 Month Contract Role:

Position details
• Permanent or Contract position: 6 Month contract with possibility of permanent appointment
• Location of offices: Centurion, Gauteng, South Africa
• Remote or office based: 75% (office) / 25% (remote/virtual)
• Years of experience required: At least 3 years
• Travelling required for the position: No
• Start date for possible Candidate: ASAP
• Practice/Department: Project Enablement

Salary range: R25k – R40k CTC per month, depending on experience and qualifications

The Company has a fantastic opportunity to join our South African team for a role within our Project Enablement (PE) department as a Journey Manager.
The PE team members are key contributors to a programme team, partnering with Account Managers to support and drive the execution of programme deliverables. This enables everyone to perform their best work by ensuring high-quality results, timely delivery, and exceeding client expectations.
This position allows the employee the ideal mix of working remotely and in the office. This role will be based out of our Centurion office.
The hours are generally between 8:00am to 5:00pm Monday to Friday with some flexibility required due to global sessions.

About the Company:
The Company is a global professional services firm headquartered in Stockholm, Sweden, with over 1,100 professionals in 37 offices located on six continents. For more than 35 years, we’ve combined a deep understanding of our clients’ strategies and performance with our ability to create transformative experiences. We do this by designing customized learning experiences that drive innovation, alignment, and performance.

The Role:
Journey Managers are responsible for overseeing the successful planning, implementation, and continued rollout of our customised learning solutions. This role will provide support for the operational execution of our client programmes, working with multiple stakeholders to ensure each client programme runs successfully.
This role demands the ability to define and uphold a standard of excellence within the function. The ideal candidate for this role also excels in problem identification, resolution, and the continuous improvement of work procedures. They should have the ability to support the team autonomously, coupled with attention to detail and time management proficiency, ensuring the successful implementation and maintenance of consistent and high-quality work processes.

Responsibilities:
Programme Implementation:
• Developing timelines and schedules for the completion of the programme in conjunction with the project leader
• Carefully tracking timelines to ensure all tasks and milestones are met without any oversight
• Assisting in setting the tone for the programme and providing a clear vision around its objectives for the team
• Owning programme deliverables as assigned by the project leader against the project plan
• Cultivate a teamwork-driven atmosphere and collaborate seamlessly with colleagues from various business areas and geographic locations

Programme Rollout:
• Overseeing the execution of client programmes, including scheduling, resourcing, and management of all learning platforms
• Monitoring and tracking participant progress across different programmes, ensuring timely completion of assigned participant tasks/activities and other milestones
• Organising periodic review sessions with account managers, learning facilitators, and clients to evaluate progress, gather feedback, and make necessary adjustments
• Monitoring support inboxes, client support inquiries, and issue resolution exceeding client expectations
• Partnering and communicating with client and internal account teams to put forward recommendations for process improvement that could benefit the client and team satisfaction
• Coordinating with other departments (resourcing, finance, logistics, resource management, and production) to ensure deliverables are executed on time

Programme Close:
• Creating and maintaining comprehensive documentation, including but not limited to initiating and compiling data into a client-suitable report format (reports include attendance tracking, participant feedback, facilitator observations, results measurement KPIs, and programme insights)
Systems Management:
• Managing participant and programme data using digital platforms
• Managing accurate data using various systems to enter and track programmes including timelines, revenue, and additional program details
In addition to these responsibilities, the role is also committed to fostering a supportive and nurturing team environment. They proactively identify developmental needs within the Project Enablement team and work to build those capabilities, ensuring the professional growth and success of each team member.

Qualifications/ Requirements
• Project Management diploma or short courses (beneficial but not required)
• Proven administrative and/or programme/project coordination experience (could include event planning experience)
• Highly organized, analytical, and capable of working on multiple programmes simultaneously, with strong attention to detail
• Exceptional verbal and written communication skills, adept at proactively and effectively engaging with high-profile clients and collaborating with internal teams
• Exceptional self-management abilities through effective prioritization of programme tasks based on urgency and importance, as we foster a culture of freedom within a framework
• Ability to work independently while also possessing a strong sense of teamwork
• Approaches challenges with a growth mindset while driving continuous improvement
• Capable of thinking quickly and acting decisively, while also demonstrating strong critical thinking skills for effective problem solving
• Proficient in gathering and analyzing data, with the ability to generate comprehensive reports
• Digital savviness, ideally with experience using Zoom, Microsoft Teams, Slack, Smartsheet, and Salesforce
• Experience using Microsoft Office Suite is required (Outlook, Excel, Word, and PowerPoint)

What we can offer you
• A fast paced, fun and engaging environment
• An entrepreneurial culture of freedom and responsibility
• Work with a purpose and social responsibility
• Go Big by seeing what the world’s leading corporations do to develop their people and Go Small by working in our small-feel company where the Senior management knows who you are, and you can see the direct impact of your work
• Network globally! Connect with the team from 32 offices in 5 continents to create the best experiences for our clients

Send CVs to: redlinerecruitmentcvs@gmail.com

Project Manager

Project Manager Needed for Commercial Interior Design Company based in Cape Town

Join a leading corporate interior design firm where innovation, collaboration, and excellence come together to create inspiring workspaces. We specialize in delivering cutting-edge, functional, and sustainable interior solutions for some of the world’s most prominent businesses. As a Project Manager, you will be instrumental in overseeing the end-to-end delivery of high-profile corporate interior design projects, from initial concept to final handover.

The Role:
We are looking for an experienced Project Manager to manage and execute interior design projects within corporate environments. You will be responsible for overseeing the planning, coordination, and execution of projects, ensuring they are completed on time, within budget, and to the highest standards of quality. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple stakeholders and timelines in a fast-paced environment.

Key Responsibilities:
• Lead and manage the overall project life cycle, from concept development through to project completion and handover.
• Collaborate closely with internal design teams, clients, contractors, and consultants to ensure alignment on project goals and deliverables.
• Develop and manage project timelines, budgets, and resources, ensuring all aspects of the project are executed according to plan.
• Prepare detailed project schedules and track milestones to ensure deadlines are met.
• Coordinate all project logistics, including site visits, procurement, and vendor management.
• Conduct regular meetings with clients and internal teams to provide project updates, resolve issues, and ensure alignment with client expectations.
• Oversee the quality control process, ensuring designs are delivered according to specifications, standards, and regulations.
• Identify and mitigate potential risks to the project timeline, budget, and scope.
• Manage project documentation, including contracts, RFIs, change orders, and progress reports.
• Ensure all project-related communications are clear, professional, and timely.
• Provide leadership and direction to the project team, fostering a collaborative and solutions-focused environment.
Skills and Experience Required:
• Proven experience as a Project Manager in a corporate interior design or related field.
• Strong understanding of the corporate interior design process, including project planning, budgeting, procurement, and construction.
• Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• Ability to work under pressure and adapt to changing project needs and priorities.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with clients, design teams, contractors, and stakeholders.
• Proficiency in project management software and tools (e.g., MS Project, Procore, or similar).
• Strong knowledge of construction processes, building codes, and industry best practices.
• Experience managing project budgets, timelines, and resources effectively.
• Problem-solving mindset with the ability to anticipate challenges and find proactive solutions.
• High level of attention to detail and quality control.

Qualifications:
• A degree in Architecture, Interior Design, Project Management, or a related field.
• PMP (Project Management Professional) certification or similar is a plus.
• 5+ years of experience in project management, preferably in a corporate interior design setting.
• Experience managing large-scale, multi-phase corporate projects.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
• Eligible to work in South Africa (or applicable region).
Salary:
Commensurate with experience.
Send CVs to: redlinerecruitmentcvs@gmail.com

Senior Project Manager – Student Housing Development

Our client is seeking an experienced and proactive Senior Project Manager to lead and oversee student housing development projects, encompassing both on-site and under-construction projects. This role is crucial in ensuring the timely, quality delivery of multiple projects, establishing effective project structures, and steering the operations of the Project Management Division. Additionally, the role includes optimizing project management fees and generating development profits through investment partnership opportunities.

Salary on offer: R750 000 – R850 000 depending on your current salary, qualifications, professional registrations, experience, value add, skill set and background etc.

Key Responsibilities include:

Project Management:
• Manage end-to-end delivery of multiple development projects, ensuring they are completed on time, within budget, and within scope.
• Drive revenue growth through project management fees and investment partnership profits.
• Define project objectives, timelines, and deliverables with key stakeholders.
• Identify and mitigate project risks, addressing challenges throughout the project lifecycle.
• Coordinate investment partnership reporting, incorporating trends and best practices in collaboration with the Development Manager.
• Enhance asset value by overseeing developments that exceed industry benchmarks.
• Partner with development and asset management teams on redevelopment and expansion opportunities.
• Maintain a sustainable project pipeline in close cooperation with the Head of Investment Partners.
• Approve payments within designated authority levels.
• Update and manage development proposals, project administration, JBCC, and other development agreements.
• Lead professional teams to ensure projects meet quality standards and program guidelines.
• Apply best practices in procurement and contract administration, ensuring alignment with company policies.
• Ensure full compliance with building regulations and manage risk and compliance rigorously.
• Use value engineering principles to refine concepts and “future-proof” investments.

Team Leadership:
• Lead, mentor, and manage the project management team, fostering a culture of high performance.
• Align team activities with company strategic objectives and development goals.
• Support team members with professional development, training, and ongoing support.

Systems and Process Management:
• Develop and implement strong project management systems and processes to improve project efficiency.
• Continuously review and align project management practices with industry standards.
• Ensure compliance with health, safety, and environmental regulations throughout all project phases.

Operational Management:
• Oversee daily operations within the Development Department, ensuring efficient workflows and optimal resource use.
• Manage departmental budgets, forecasts, and reporting to meet financial targets.
• Collaborate across departments (finance, legal, development) to ensure smooth integration of development activities.

takeholder Engagement:
• Build and maintain strong relationships with clients, contractors, architects, consultants, and other key stakeholders.
• Facilitate clear, consistent communication and collaboration among all parties in the development process.
• Represent the company at industry events, presentations, and meetings as required.

Requirements:
• Bachelor’s Degree in Quantity Surveying, Engineering, Architecture, or a related field in the Built Environment.
• Professional registrations (e.g., PMP, PR QS, PR CPM) are advantageous.
• Extensive experience in construction and property development, with a solid understanding of the JBCC Principal Building Agreement.
• Proven success in managing complex development projects.
• 7-10 years of experience in development or project management roles within the construction industry.

If you are a seasoned Project Manager ready to lead impactful student housing developments, we encourage you to apply. Join our client to shape the future of student living with innovative, sustainable, and high-quality projects.

Please send your detailed CV to lebo@redlinerecruitment.co.za

Click here to apply

All the best with your applications

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