Liberty – Business

To apply, click on the link at the end of the posts and all the best with your applications.

Administrator: IT Systems – 24/7 Operator

Date: 26 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great

Purpose

To deliver exceptional  IT systems support services through the execution of predefined objectives as per agreed standard operating procedures. Successful incumbent will be accountable for their own work quality, standards and be required to adhere to the to Tech and Ops policies and procedures.

Minimum Qualification

• Matric
• +A/+N (IT Ops 24×7 Operations)

Minimum working experience

• 1 – 2 years’ experience in a similar environment
• Ops24x7 experience is an advantage.
• Experience in monitoring of dashboards and batches.
• Following escalation processes working on a ticket system for logging of incident eg Remedy and Jira.
• Ability to work shifts on a rotational basis.
• General IT Support with good communication skills.
• Experience with Control-M , Remedy & Mainframe (Advantageous)

Key Responsibilities

• Be the First line support for the environment while monitoring dashboards and batch processes.
• Monitoring of the various monitoring tools used by the Company and following the escalation process for the alerts (Dynatrace)
• Check_ Mk and Sintrex
• Daily job / batch processing to be monitored using tools such as Control-M, Mainframe
• Ticketing system used for logging of incidents is Remedy

We put our knowledge and insight acquired over the past 16 years, to serving a pan-African market of the future.  Stanlib has received its  second certification as a Top Employer from the Top Employers Institute.

Reallocations Agent

Date: 26 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To process premium collection financial transactions accurately and timeously.. Reconciles and splits accounts to ensure correct allocations and conducts investigations into queries and troubleshoots problems.

Minimum Experience

Minimum Qualifications

Further Education and Training Certificate (FETC) [NQF Level 04] in Finance Economics and Accounting

Additional Minimum Qualifications

Outputs

Process

• Align and integrate own administrative support tasks and activities in accordance to required response time, quality and service delivery standards.
• Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
• Reconcile accounts and checks for accuracy in line with procedural guidelines.
• Conducts daily system enrichments of all payments received into the stop order account.
• Investigates root cause of processes not working and implements new suggestions.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Contribute to the effective and efficient administration of operational costs within budget, identify areas of financial risk and escalate.
• Identifies payments received into Liberty’s stop order account for respective Companies. Follows up with the bank on unidentified payments to get more information to trace the payment to the payee.
• Confirms payment made by companies. Keeps records of communication and follow ups and conducts write-offs according to audit rules. Liaises with Finance and provides feedback on all outstanding amounts.
• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Liberty Values

Technical Competencies

• Financial Control (Basic)
• Calculations (Intermediate)
• Financial Administration (Basic)
• Financial Acumen (Basic)

Behavioural Competencies

• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Administrator: Reconciliations

Date: 26 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To deliver reconciliations support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Experience

1 – 2 years experience in a similar environment

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [Level TBA: Pre-2009 was L6] in Office Administration

Additional Minimum Qualifications

Outputs

Process

• Contribute to the provision of a comprehensive admin. service through the correct interpretation and application of procedures to optimise delivery.
• Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
• Reconcile specific individual claim histories, resolving queries timeously and accurately.
• Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
• Report on company assets and liabilities including balance sheet account reconciliations and review of intangible assets.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to governance, compliance, integrity and ethics processes and procedures in area of specialisation and continuously identify and escalate risks.
• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Liberty Values

Technical Competencies

• Financial Control (Basic)
• Financial Accounting (Basic)
• Financial Administration (Intermediate)
• Financial Acumen (Basic)
• Reconciling Financial Records (Intermediate)

Behavioural Competencies

• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Collections Agent

Date: 26 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To process premium collection financial transactions accurately and timeously.. Reconciles and splits accounts to ensure correct allocations and conducts investigations into queries and troubleshoots problems.

Minimum Experience

Minimum Qualifications

Further Education and Training Certificate (FETC) [NQF Level 04] in Finance Economics and Accounting

Additional Minimum Qualifications

Outputs

Process

• Align and integrate own administrative support tasks and activities in accordance to required response time, quality and service delivery standards.
• Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
• Reconcile accounts and checks for accuracy in line with procedural guidelines.
• Conducts daily system enrichments of all payments received into the stop order account.
• Investigates root cause of processes not working and implements new suggestions.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Contribute to the effective and efficient administration of operational costs within budget, identify areas of financial risk and escalate.
• Identifies payments received into Liberty’s stop order account for respective Companies. Follows up with the bank on unidentified payments to get more information to trace the payment to the payee.
• Confirms payment made by companies. Keeps records of communication and follow ups and conducts write-offs according to audit rules. Liaises with Finance and provides feedback on all outstanding amounts.
• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Liberty Values

Technical Competencies

• Financial Control (Basic)
• Calculations (Intermediate)
• Financial Administration (Basic)
• Financial Acumen (Basic)

Behavioural Competencies

• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Specialist: Compliance

Date: 26 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To provide specialist advice and support in order to implement relevant components of risk management and to monitor and advise on associated compliance (or non-compliance), through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

2 – 3 years experience in a similar environment

Minimum Qualifications

Bachelors Degree and Professional Qualifications [Level TBA: Pre-2009 was L5] in Finance Economics and Accounting

Additional Minimum Qualifications

A post graduate diploma in Compliance an advantage.Membership with CISA an added advantageRegulatory Exams where required.

Process

• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.
• Perform compliance management activities to minimize compliance risk to the business and ensuring adherence with policies, standards, procedures and guidelines in accordance with business and regulatory requirements.
• On-going monitoring of emerging and existing laws, regulations, and industry practices relevant to the business and driving the implementation of appropriate interventions.
• Responsible for the review of incident data and carries out root cause analysis to ascertain the cause and monitor remediation initiatives.
• Responsible for providing opinion on compliance-related enquiries and to provide guidance regarding the products/services of the business, in accordance with emerging/new regulations.
• Remains abreast of changes in compliance landscape, provide advice on upcoming regulations, evaluating the overall impact on the business and provide appropriate recommendations.
• Implements the approved compliance program across all areas of the business.
• Ability to detect potential compliance issues and provide recommendations for corrective action as appropriate.
• Supports compliance and ethics communication, training initiatives across the organization.
• Analyse changes in the law and impact on business; consult with operational and functional teams to ensure program effectiveness.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.
• Builds strong relationships with management, operations and other staff to further the purpose of the role; work across functions, regions and business units to effectively further the Company’s compliance program.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.
• Support a compliance risk management culture within the business through the implementation of effective awareness, training, development and communication programs.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Technical Competencies

• Research and Information Gathering (Basic)
• LHL Governance and Regulatory Framework (Basic)
• Compliance & operational risk knowledge (Basic)

Behavioural Competencies

• Interpersonal Effectiveness (Basic)
• Teamwork and Cooperation (Basic)
• Problem Solving and Analysis (Basic)
• Communicating with Impact (Basic)
• Governance, Ethics and Values (Basic)
• Professional/Technical learning (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Manager: Product Accounting Corporate

Date: 25 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To plan, manage and monitor the implementation of management accounting activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Minimum Experience

3 – 5 years experience in a similar environment, of which 1 – 2 years at junior management level

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Finance Economics and Accounting

Process

• Manage the effective provision of financial statements, including profit and loss accounts, budgets, cash flows, variance analysis and commentaries.
• Manage and monitor team efforts to ensure the effective and efficient operating of a management accounting function.
• Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
• Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
• Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.

Customer

• Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
• Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.

Finance

• Compile a budget aligned to the operational or area specific delivery of plans; monitor and report on variances and make sure that planned objectives are reported, escalating any deviations.

Learning and Growth

• Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
• Schedule, allocate and effectively manage human resources within own area of responsibility in line with specified and specific constraints or parameters.

Governance

• Create awareness to ensure the effective implementation of changes in policy, laws, regulations and associated industry practices.
• Implement and utilise risk, governance and compliance policies and processes effectively, to identify and manage risk exposure.

Technical Competencies

• Management Accounting (Intermediate)
• Financial Management (Proficient)
• Risk Awareness (Intermediate)
• Conflict Resolution (Intermediate)
• Financial Accounting (Intermediate)
• Financial Acumen (Intermediate)
• Functional Policies and Procedures (Intermediate)
• Budgeting and Expenditure Control (Intermediate)

Behavioural Competencies

• Organisation and Attention to Detail (Proficient)
• People Management and Empowerment (Intermediate)
• Interpersonal Effectiveness (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Strategic Insight and Capability (Intermediate)
• Teamwork and Cooperation (Intermediate)
• Judgment and decision making (Intermediate)
• Communicating with Impact (Intermediate)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Specialist: Training (PTA)

Date: 22 Nov 2024

Location: Pretoria GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To deliver specialist learning material to ensure the enhancement of knowledge & skills, through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

2 – 3 years experience in a similar environment

Minimum Qualifications

Further Education and Training Certificate (FETC) [NQF Level 04] in Human Resources

Additional Minimum Qualifications

Outputs

Process

• Treat information as private and confidential and do not disclose to any parties unless required to do so by an authorised party.
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Facilitate the agreement of course outputs and measurement criteria of set solutions to ensure accuracy and timely delivery.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply with and ensure the safekeeping of own work related records in alignment with organisational and legislative requirements.
• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Liberty Values

Technical Competencies

• Learning and Development Strategy (Basic)
• Research and Information Gathering (Basic)
• Reporting and Interpretation (Basic)
• Legal Compliance (HR) (Basic)
• Training (Intermediate)
• Customer Advice (Technical) (Basic)

Behavioural Competencies

• Professional/Technical learning (Basic)
• Organisation and Attention to Detail (Intermediate)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Senior Specialist: Information Security Officer

Date: 22 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To implement a comprehensive Information Technology security program with the Information Technology lines of business to protect their applications and supporting infrastructure from both internal and external threats, manage threats and incidents when these materialise, ensure compliance with regulatory requirements regarding Information Technology security, ensure the appropriate use of assets and educate employees about their Information Technology security responsibilities.

Key responsibilities

• Develop and maintain relationships with key stakeholders to further embed the partnership that exists between IT Security, IT and the business.
• Research and maintain knowledge of the IT threat landscape, security trends, regulatory requirements, new technologies and best practices in order to provide sensible and pragmatic security advice to stakeholders.
• Develop a security assessment schedule across the respective lines of business / business units. Conduct reviews of applications, systems, underlying infrastructure and related processes as per the schedule.
• Establish, maintain and improve logical access management practices for all users (Generic, User, Service and Privileged) by the application of appropriate manual and/or automated processes – in order to provide assurance that the right people have the right level of access to Liberty’s information.
• Implement and validate all aspects of the access management lifecycle, as prescribed by the appropriate policies and standards.

Additional Key Responsibilities

• Develop an awareness and training plan for the line of business that is fit for purpose, aligned with strategy and considers a range of risk data points e.g. audit findings, risk and control self-assessments, IT Security risk assessments, emerging threats and risks, and incidents.
• Create awareness to the IT Executives and broader IT community on the back of new threat and risk intelligence. Proactively create awareness on recurring risk themes.
• Participate in the development of new and the annual review of existing IT Security Policies, Standards and Guidelines by providing input to enhance the quality and completeness of these documents.
• Communicate the requirements for compliance to the IT Security Policies, Standards and Guidelines to the relevant parties within IT.

Minimum Experience

• 3 – 8 years’ experience in a similar environment, of which 5 – 6 years at Technical Level.

Minimum Qualifications

• Degree in Management practices.
• Compulsory – CISSP (Certified Information Systems Security Professional).
• Mandatory –  ISACA CISM (Certified Information Security Manager).

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Click here to apply

All the best with your applications.