Liberty – IT

To apply, click on the link at the end of the posts and all the best with your applications.

Administrator: IT Systems – 24/7 Operator

Date: 26 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great

Purpose

To deliver exceptional  IT systems support services through the execution of predefined objectives as per agreed standard operating procedures. Successful incumbent will be accountable for their own work quality, standards and be required to adhere to the to Tech and Ops policies and procedures.

Minimum Qualification

• Matric
• +A/+N (IT Ops 24×7 Operations)

Minimum working experience

• 1 – 2 years’ experience in a similar environment
• Ops24x7 experience is an advantage.
• Experience in monitoring of dashboards and batches.
• Following escalation processes working on a ticket system for logging of incident eg Remedy and Jira.
• Ability to work shifts on a rotational basis.
• General IT Support with good communication skills.
• Experience with Control-M , Remedy & Mainframe (Advantageous)

Key Responsibilities

• Be the First line support for the environment while monitoring dashboards and batch processes.
• Monitoring of the various monitoring tools used by the Company and following the escalation process for the alerts (Dynatrace)
• Check_ Mk and Sintrex
• Daily job / batch processing to be monitored using tools such as Control-M, Mainframe
• Ticketing system used for logging of incidents is Remedy

We put our knowledge and insight acquired over the past 16 years, to serving a pan-African market of the future.  Stanlib has received its  second certification as a Top Employer from the Top Employers Institute.

Senior Specialist: Information Security Officer

Date: 22 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To implement a comprehensive Information Technology security program with the Information Technology lines of business to protect their applications and supporting infrastructure from both internal and external threats, manage threats and incidents when these materialise, ensure compliance with regulatory requirements regarding Information Technology security, ensure the appropriate use of assets and educate employees about their Information Technology security responsibilities.

Key responsibilities

• Develop and maintain relationships with key stakeholders to further embed the partnership that exists between IT Security, IT and the business.
• Research and maintain knowledge of the IT threat landscape, security trends, regulatory requirements, new technologies and best practices in order to provide sensible and pragmatic security advice to stakeholders.
• Develop a security assessment schedule across the respective lines of business / business units. Conduct reviews of applications, systems, underlying infrastructure and related processes as per the schedule.
• Establish, maintain and improve logical access management practices for all users (Generic, User, Service and Privileged) by the application of appropriate manual and/or automated processes – in order to provide assurance that the right people have the right level of access to Liberty’s information.
• Implement and validate all aspects of the access management lifecycle, as prescribed by the appropriate policies and standards.

Additional Key Responsibilities

• Develop an awareness and training plan for the line of business that is fit for purpose, aligned with strategy and considers a range of risk data points e.g. audit findings, risk and control self-assessments, IT Security risk assessments, emerging threats and risks, and incidents.
• Create awareness to the IT Executives and broader IT community on the back of new threat and risk intelligence. Proactively create awareness on recurring risk themes.
• Participate in the development of new and the annual review of existing IT Security Policies, Standards and Guidelines by providing input to enhance the quality and completeness of these documents.
• Communicate the requirements for compliance to the IT Security Policies, Standards and Guidelines to the relevant parties within IT.

Minimum Experience

• 3 – 8 years’ experience in a similar environment, of which 5 – 6 years at Technical Level.

Minimum Qualifications

• Degree in Management practices.
• Compulsory – CISSP (Certified Information Systems Security Professional).
• Mandatory –  ISACA CISM (Certified Information Security Manager).

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Lead Specialist: Operations Control

Date: 19 Nov 2024

Location: GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To lead, drive and implement strategies to enhance value creation and effective management of operational risks;  fostering a culture of risk awareness and working collaboratively with business units in IAM in fortifying our first line of defense and resilience of the operational processes. To lead and drive the effective implementation of the Risk Governance Framework, including the administration of Risk governance policies, procedures and mandates.

Key Responsibilities

• Develop and implement a comprehensive operational risk management framework in alignment with industry best practices and regulatory requirements.
• Develop and execute the strategic vision for the Operations Risk Control function in alignment with the overall risk management strategy of IAM and the Group
• Identify, assess, and quantify operational risks arising from IAM business unit processes, systems, and external factors.
• Collaborate with IAM business units to identify and evaluate operational risks associated with key processes and activities.
• Implement risk assessment methodologies to quantify and prioritize operational risks.
• Design and implement effective control measures to mitigate identified operational risks.
• Work closely with IAM business units to ensure that control measures are embedded in operational processes.
• Establish a robust incident reporting mechanism for the timely identification and escalation of operational incidents.
• Conduct thorough analysis of operational incidents to determine root causes and implement corrective actions and reporting to relevant governance committees on Operational Risk matters.
• Develop and maintain operational risk policies, procedures, and guidelines to ensure compliance with regulatory standards and internal controls.
• Provide guidance to business units on the implementation of these policies.
• Define and monitor key performance indicators (KPIs) to measure the effectiveness of operational risk control initiatives.
• Lead efforts to optimize operational processes, driving efficiency and effectiveness.
• Establish a culture of continuous improvement, encouraging innovation and best practices.
• Collaborate with senior leadership to align operational risk control initiatives with the overall business strategy.

Additional Key Responsibilities

• Provide strategic insights and recommendations to enhance the value proposition of the Ops Risk Control function.
• Explore opportunities for business growth while maintaining a robust risk management framework.
• Establish and maintain strong governance structures to support effective risk management.
• Collaborate with senior leadership to integrate risk control initiatives into business operations seamlessly.
• Oversee the execution of risk control plans, ensuring they are effectively implemented across all operational processes.
• Conduct regular assessments and audits to evaluate the effectiveness of control measures and address any identified gaps promptly.
• Work closely with business leaders to understand their operational processes and embed risk control measures seamlessly.
• Provide combined assurance services on Ops Risk for Risk and segments as part of the Integrated Operational Framework for IAM
• Ensure governance documents are tabled at the appropriate forums/committees, and where necessary carve-out requested and approval is obtained from the appropriate sanctioning body.
• Conduct ongoing assessments (via targeted reviews or continuous involvement) of the Ops  Risk governance architecture to ensure it remains relevant and efficient and is aligned to the Group Standards and industry / best practice.
• Recommend improvements and provide solutions based on the outcome of assessments or new developments.

Minimum Experience

5 – 8 years experience in a similar environment, of which 2 – 3 years at specialist level

Minimum Qualifications

Bachelor’s Degrees and Advanced Diplomas [NQF Level 07] in Business Commerce, Corporate Governance, Risk Management or related field. 

Additional Minimum Qualifications or Professional Memberships

Masters or CFA or FASSA or CA

Process

• Accountable for contributing to strategy enablement and implementation and delivery optimisation across an internal value chain, through best practice development and implementation.
• Draw on own technical and/or professional knowledge and experience to proactively develop alternatives and identify optimal best practice solutions for tactical problems.
• Plan to deliver work outputs related to a service or operational area, Manages interdependent functional activities, and directs best-practice priorities, standards and procedures to ensure efficiency within area of specialisation.
• work collaboratively with business units in IAM in fortifying first line of defense and resilience of the operational processes.
• Develop and implement methodologies and techniques that embed business risk controls management practices and enhance risk aware decision making.
• Drive the Technology and Information Risk Management agenda and culture of partnership, collaboration, accountability and transparency through engaging and interacting across the business.
• Assess, monitor and report the business unit’s compliance to relevant group wide frameworks, policies, processes and required controls on a regular basis as agreed with the business and other relevant functions in the group.
• Provide assurance that the Group is within Risk Appetite as it relates to Technology and Information (and is able to sustain the position) through monitoring adherence to risk thresholds for key metrics.
• Provide thought leadership within Technology and Information in terms of Risk Management and drive key messages from the Tech and Ops function.
• Play an advisory and monitoring role in the audit process, assisting IT in formulating plans to ensure mitigation of risks or breaches identified through the audit process.
• Collaborate and partner with business to facilitate risk practices to enhance operational risk management.
• Seek out instances of over control that lead to increased costs and/or inefficiencies without a corresponding risk mitigation impact.
• Build and maintain relationships across the group with the aim of taking advantage of group wide synergies, leverage and improving efficiencies in dealing with mutual risks and challenges.
• Conduct ongoing assessments (via targeted reviews or continuous involvement) of the Ops Risk governance architecture to ensure it remains relevant and efficient and is aligned to the Group Standards and industry or best practice.
• Recommend improvements and provide solutions based on the outcome of assessments or new developments.

Customer

• Provide authoritative, specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Implement and monitor financial controls, management of costs and corporate governance throughout the area of specialisation.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Develop and/or align governance and compliance policies for own practice and/or tactical area to identify and manage risk exposure liability related to the area of specialisation.
• Lead and drive the effective implementation of the Risk Governance Framework, including the administration of risk governance policies, procedures, and mandates.
• Participate in the development of Group frameworks, policies, processes and standards.
• Ensure governance documents are tabled at the appropriate forums or committees, and where necessary carve outs requested, and approval is obtained from the appropriate sanctioning body.

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Snr Specialist: Solution Architect Applications

Date: 13 Nov 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To provide specialist advice & support in the development & implementation of solution architect applications addressing problems on systems integration, compatability and multi platforms.

Key Responsibilities

• Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
• Manages activities that take place during solution ideation, solution design, and solution implementation.
• Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
• Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
• Champions a structured approach to business application solutions.

Additional Key Responsibilities

• Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
• Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
• Influences changes to standards when necessary.
• Assists domain architecture team on solutions management and timing of financial spend for application solutions.
• Supports the architectural aspects of all application projects in peer IT portfolios.
• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
• Develops and executes solutions which further reduce the percentage of time spent on reactive work.
• Provides analysis of security protection technologies as necessary.

Minimum Experience

3 – 5 years experience in a similar environment

Additional Minimum Experience

• Demonstrated ability to communicate the complexities of technical programs.
• Proficiency with information technologies in a secure network environment.
• Expertise with personal computers in a secure network environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software.
• Experience in Cloud Platforms (AWS, Azure, Salesforce) – Similar platforms.
• Tracking the progress of projects.
• Documenting procedures, architecture principles, and patterns.
• Evaluating and implementing new technologies.
• Collaborating with other teams to improve business processes.

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences

Additional Minimum Qualifications or Certifications

• TOGAF Certification is mandatory.
• AWS, Azure, Salesforce (Experience).

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Manager: IT Operations

Date: 3 May 2024

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

As an IT: Operations Manager your main role is to for manage the delivery of ongoing service improvement activities within the 24×7 IT Operations and identifies opportunities to improve the performance of services to deliver enhanced value to the business.

This is an on-site position.

Key Responsibilities

• Lead and monitor the team to execute a high standard of service and process adherence to ensure superior service delivery and quality of work.
• Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions.
• Engages with the different IT disciplines to improve service delivery and maintains close relationships with Business and Technology Teams.
• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.
• Appreciates and  understands the technical strengths and weaknesses of the team to delegate work appropriately to the right people.
• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Minimum Experience

• 3 – 5 years’ experience in a similar environment, of which 1 -2 years at a specialist level
• 3 -5 years’ experience within a mainframe and control-M environment.
• 3 – 5 years of management experience.
• Basic understanding of Linux , Solaris , oracle and sql.
• SharePoint 365 knowledge , editing sites and working with SharePoint lists , deriving reports from SharePoint.
• Managing staff and KPI management which includes training programme and long term goals for the team.
• Understanding of Monitoring dashboards, troubleshooting alerts. Added advantage would be tools like Check_MK and Dynatrace
• Good understanding of change management processes following the ITIL framework and SAFe and agility methodology and concepts.

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas in Business, Commerce, Information Technology and Management Studies.
• Skilled in IT Operations
• Skilled in Agile methodology
• SAFe Agilist (Leading SAFe), AWS/ MS Azure Foundation
• Professional Cloud Service Manager Certification
• ITIL framework

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Click here to apply

All the best with your applications