SITA Vacancies

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Consultant Quality Assurance

REFERENCE NR : VAC00094/25 (RE 03)
JOB TITLE : Consultant Quality Assurance
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Lead Consultant: System Testing
DIVISION : Corporate and Digital Strategy
DEPT : Norms Standards and Quality
LOCATION : SITA Erasmuskloof
POSITION STATUS : 12 months Fixed term contract (Internal & External)

Purpose of the job
To manage or execute the quality assurance services in accordance with ICT standards and the enterprise
architecture for Government.

Key Responsibility Areas

Manage team/s to ensure effective and efficient operations and that all the resources are utilised optimally. This
must be done in accordance with SITA Policy Framework.
Participate in the development and implementation of Architectural and Governance mechanisms for the testing
section to improve quality of services and deliverables.
Manage and execute Quality Assurance programmes / projects spanning multiple environments to ensure that it
is successfully delivered
Participate in quality assurance phases of software development programmes / projects spanning multiple
environments to ensure that it is successfully delivered.
Manage and develop Quality Assurance templates and repositories in accordance with SITA Quality Assurance
Methods and SITA software development lifecycle standards.
Manage and execute comprehensive quality assurance activities in accordance with SITA Quality Assurance
Methods and SITA software development lifecycle standards.
Ensure that resources (including self) are kept abreast of the latest industry developments and ensure that
appropriate technologies are used for knowledge management so as to ensure innovation and improved
productivity.

Qualifications and Experience

Required Qualification: Bachelor’s degree or diploma in an ICT related field (Computer Science, Information
Systems, Technology, and Engineering) at least NQF level 6. ISQTB would be an added advantage.

Experience: 5 – 6 years’ experience in the ICT field, including IT Governance, IT Planning, systems
development/procurement, implementation and maintenance/enhancements of integrated solutions across multiple
hardware and software platforms with leadership, management, operational responsibility in a large corporate/public
sector organisation 3-5 years’ experience in the system testing profession including the application of system testing
techniques, interpretation of solution design architectures, walkthroughs and inspections, functional and
nonfunctional test automation concepts, and manual software system testing.

Technical Competencies Description

Knowledge of: Corporate Governance; ICT Governance and Compliance; Development Methodologies;
Programming Languages; Implementation Methodologies; IT Quality Management; Business Process Management;
General Business Management; General Human Resource Management; General Financial Management; General
ICT Procurement; IT Security; ICT Standards; Legislative environment and IT Legislation; Integration
Methodologies; COTS (Commercial of the Shelf) Products; OSS (Open Source Software) Products; IT Strategies and
Architectures; Project Management; Data Management; Application Maintenance and Support; User Support and
Training; Application Testing; Hosting and Converged Communication; Security (Software and Technologies); Portal
(HTML, CSS, JAVA scripting, Portlets with various integrations); Interfacing and Integration (Middleware
Technologies); Development methodologies (RUP, OpenUp, Agile), SDLC (ISO\IEC12207)); Quality (ISO9001);
Entity Relationship Diagrams; Governance Processes and Standards (COBIT, ITIL, UML); Expertise on: KING III and
Company Act; Object Orientation; Agile and Waterfall Methodologies; Model Driven Architectures; Distributed
Architectures/Service Orientated Architectures; Solution Architecture and Database Design; COTS acquisition and
implementation; FOSS Products; Planning and Organising; Financial management; Fraud Awareness.

Other Special Requirements
Linux skills in all popular distros including virtualization, clustering and OSS security products is a mandatory
requirement.

Senior Manager Innovation Delivery

REFERENCE NR : VAC00776/25
JOB TITLE : Senior Manager Innovation Delivery
JOB LEVEL : D5
SALARY : R 1 035 817 – R 1 553 726
REPORT TO : Head of Department: Research and Innovation
DIVISION : Corporate and Digital Strategy
DEPT : Research & Innovation
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal/External)

Purpose of the job
To lead and manage the Innovation Delivery unit within the Research & Innovation department to be the Government
ICT innovation hub and to provide innovative solutions and products to respond to government service delivery
challenges so that appropriate solutions can be created, in accordance with ICT standards and the enterprise
architecture for Government.

Key Responsibility Areas

Support the Research & Innovation in developing and implementing Innovation & Research strategies and
roadmaps (from an Innovation Delivery perspective) to ensure a comprehensive and integrated prototype
function.
Participate in the development, implementation and evaluation of governance mechanisms for Innovation Delivery
and monitor the adherence thereto so as to deliver quality products in a controlled environment.
Lead and Manage resources (i.e. budget/finances, asset/equipment and staff) within the Unit in order to ensure
the efficient operation and that all the resources are utilised optimally
Participate in the development and implementation of Architectural mechanisms for ICT: Research & Innovation
to improve interoperability of government systems.
Programmes/projects manage development/procurement and maintenance projects of Innovation Delivery Unit
so as to meet Research & Innovation: Innovation Delivery commitments.
Design, develop / procure, package, release and maintain innovative IT prototypes or PoC’s so as to meet the
Innovation Delivery’s service commitments in a way that complies with architectural standards and established
methodologies and practices
Participate in the Free and Open Source (FOSS) Project Office for the GITO Council
Develop and execute stakeholder relationship management plans to enable effective management and
improvement of stakeholder relationships
Ensure that resources are kept abreast of the latest industry developments and ensure that appropriate
technologies are used for knowledge management so as to ensure that innovation and improved productivity.

Qualifications and Experience
Required Qualification: 3year National Diploma/ bachelor’s degree in an ICT related field (Computer Science,
Information Systems, Technology and Engineering) or equivalent.
Experience: 8-10 years’ experience in the ICT field, including development, implementation and maintenance /
enhancements of integrated solutions across multiple hardware and software platforms with leadership, general
management, operational responsibility in a large corporate/public sector organisation. The experience must include
the following: 3 years’ experience as a Senior Manager in corporate/public sector; and 3 years’ experience in
prototyping and development of IT systems within the corporate/public sector, including: o Strategic thinking and
leadership with strong abilities in relationship management; o Lab development and prototyping of innovative IT
solutions and technologies for deployed within a corporate/public sector; o Successfully developed and implemented
applications; o Established a track record of managing technical staff through various SDLC phases (Cross-functional
environment experience highly desirable); o Demonstrated project management competency and the execution of
multiple projects, including managing resources across multiple projects; and o Developed efficient and effective IT
solutions to diverse and complex business problems.

Technical Competencies Description
Knowledge of: Corporate Governance; ICT Governance and Compliance; Development Methodologies;
Programming Languages; Implementation Methodologies; IT Quality Management; Business Process Management;
General Business Management; General Human Resource Management; General Financial Management; General
ICT Procurement; IT Security; ICT Standards; Integration Methodologies; IT Strategies and Architectures; Project
Management; Data Management; Application Maintenance and Support; User Support and Training; Application
Testing; Hosting and Converged Communication; KING IV and Company Act; Object Orientation ; Agile and Waterfall
Methodologies; Model Driven Architectures; Distributed Architectures/Service Orientated Architectures; Software
Development on Web/Contact Centre/Server/Mainframe; Solution Architecture and Database Design; Financial
management; Fraud Awareness; Building of Large Systems; Transversal Solutions; Development (.NET Framework,
Java Framework, Other IDE); Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA
Framework, MIOS); Security (Software and Technologies); Portal (HTML, CSS, JAVA scripting, Portlets with various
integrations); Interfacing and Integration (Middleware Technologies); Development methodologies (RUP, OpenUp,
Agile), SDLC (ISO9001, ISOIEC12207) Entity Relationship Diagrams; Governance Processes and Standards (COBIT,
ITIL, UML) Innovation programmes Commercialisation.
Technical Competencies: Business Writing; Customer Relationship Management; Project/Programme Management;
and Research & Innovation.
Leadership competencies: Customer Experience; Collaboration; Communicating and Influencing; Innovation;
Planning and Organising; Managing People and Driving Performance; Responding to Change and Pressure; and
Strategic Thinking.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Resilience;
and Stress Management

Other Special Requirements
N/A.

Software Developer

REFERENCE NR : VAC00636 (Re-advertisement)
JOB TITLE : Software Developer
JOB LEVEL : C5
SALARY : R 478 420 – R 717 630
REPORT TO : Technical Manager
DIVISION : Application Development & Maintenance
DEPARTMENT : AM: DOD UNIQUE
LOCATION : SITA Erasmuskloof
POSITION STATUS : 36 – Months – Fixed Term Contract (Internal & External)

Purpose of the job
To design, development, testing, implementation, debugging, documentation, release, maintenance and
enhancement of integrated software applications, in accordance with ICT standards and the enterprise architecture
for Government.

Key Responsibility Area

Develop /Design software or customize software for client use with the aim of optimizing operational efficiency
using SITAs software development stack / development framework.
Coordinate software system installation and monitor equipment functioning to ensure specifications are met.
Produce detailed specifications and writing the programme codes.
Maintain the integrated IT software components systems once they are up and running.
Develop integrated Technical Service Specifications for single or multiple software components to clearly set
direction for procuring or building software components.

Qualifications and Experience
Minimum: 3 years Diploma / Degree in ICT (Computer Science, Information Systems, Technology and Engineering)
or related field.
Experience: 3 – 5 years’ experience with full software development lifecycle (SLDC), within systems development,
implementation and maintenance / enhancements of solutions in the corporate sector organisation.
3 years’ experience in JAVA/JEE and related technologies.

Technical Competencies Description
Knowledge of: Understanding of computer science including algorithms, data structures, operating systems and
databases. Understanding of the user requirement process. Understand various tools and techniques in identifying
functional requirements of software. Knowledge of Governance e.g. Cobit and ITIL Knowledge of the software
development process and its technologies Knowledge to design and develop test plans and software simulator to
facilitate different levels of testing. Knowledge to report the results of different levels of testing report, the
discrepancies between the software and its related documents. Knowledge of design techniques, tools and principles
involved in production of precision technical plans, blueprints, drawings and models. Understand the requirements
for verification and validation of design documentations, verify and validate different levels of software/system
design. Development methodologies (e.g. RUP, OpenUp, Agile), SDLC COTS (Commercial of the Shelf) Products
Security (Software and Technologies). Software Development Fundamentals. Software Requirements.
Comprehensive knowledge of software testing techniques and tools Comprehensive knowledge and experience with
one or more of the major programming languages, HTML and JavaScript Skill, Java, Python, PHP, Net etc.
Comprehensive knowledge and experience with one or more of the major database systems, MySQL, MsSQL, Oracle,
Mongo, etc Comprehensive Team-working experience

Other Special Requirements
N/A

Senior Project Manager

REFERENCE NR : VAC00793 (Re-advertisement)
JOB TITLE : Senior Project Manager
JOB LEVEL : D3
SALARY : R 760 490 – R 1 140 736
REPORT TO : Programme Manager
DIVISION : National and Regional Consulting
DEPARTMENT : KZN: Business Support Office
LOCATION : SITA Pietermaritzburg
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
To manage complex SITA internal/external project(s) following the SITA project management methodology, within
a defined service/product/customer portfolio under the supervision of a Programme Manager/Line Manager. To
ensure effective management of the core business support environments.

Key Responsibility Area

INITIATION PROJECT – Effectively applies project management principles to Initiate and Plan the project.
MANAGE PRODUCT DELIVERY – Manage product delivery to ensure successful delivery of the project.
PROJECT CONTROL – Monitor and Control project activities to ensure successful delivery of the project objectives
within budget, scope, time and quality according to plan.
PROJECT CONTROL-FINANCE – Consolidate, Monitor and control Project costs and revenue to ensure delivery of
the Project within budget and profitability guidelines.
PROJECT CONTROL-RISK – Monitor and Control project risks and issues.

Qualifications and Experience
Minimum: 3- Year National Diploma / Degree in a relevant discipline – at least NQF level 6
Certification: Project Management Professional (PMP) and/or Prince 2 Practitioner Certification and/or Agile PM
Practitioner or be able to certify within an agreed period.
Experience: A minimum of 7-8 years working experience, including: • At least 4 years Project management
experience managing complex projects • At least 2 years management/supervisor experience managing human
resources • At least 4 years in an IT environment, with preference for experience in the public sector

Technical Competencies Description
Knowledge of: Public sector / Government organization; Information Technology management; ICT Services;
System Engineering methods and Governance; Project Management Office (PMO) Management; Project
management methodologies (PMBOK, Agile PM and Prince 2); PPM Governance. Computer Literacy: SITA Business
Planning system (BPS), Oracle ERP; Project Schedule Management (PSM); Oracle Time & Labour (OTL); MS Office;
MS Projects.

Consultant Information System Security (Oracle Database Security)

REFERENCE NR : VAC00434/24
JOB TITLE : Consultant Information System Security (Oracle Database Security)
JOB LEVEL : D2
SALARY : R 651 627 – R 977 440
REPORT TO : ISS Senior Manager
DIVISION : Service Management
DEPT : Information System Security
LOCATION : SITA Centurion
POSITION STATUS : 3 years Fixed term contract (Internal & External)

Purpose of the job
To provide information security services including threat and risk management, solution architecture design, secure
configuration, security operations management (e.g. quality, change, incident, problem management, capacity
planning, etc.) incident response, vulnerability assessment and assurance management, governance, compliance,
performance and service continuity management.

Key Responsibility Areas

Design and implement security standards and procedures in systems and security policies and guidelines
for all system security processes.
Secures assets in the information system by defining and addressing possible and real security problems.
Conduct, monitor and maintain threat and vulnerability assessments on a regular basis to minimize
associated risk and improve the security capabilities within operational implementation, such as ICT
infrastructure linked to SITA managed networks.
Manage implementation of information security awareness and training programmes for employees and
clients.
Coordinate ongoing activities related to the development, implementation, and maintenance of information
security controls and services aligned to the cyber security framework, policies, standards and procedures.

Qualifications and Experience
Required Qualification: 3-year National Diploma / Degree in Computer Science or Information Technology or
Network Management or a relevant discipline NQF level 6 qualification.
Certification: Professional IT security management certification e.g. CISSP ITIL Foundation, CoBit Foundation or
CISM, GIAC, CCNP, ISACA CRISC CCSP: Certified Cloud Security Professional Advanced certifications such as SANS
GIAC/GCIA/GCIH, CISSP or CASP and/or SIEM specific training and certification will be an advantage. Certified
information system security professional (CISSP) or Certified Information Security Management (CISM), would be
an added advantage.
Experience: 6 – 7 years ICT Infrastructure or application development experience including IT Security working
experience.

Technical Competencies Description
Knowledge of: System Engineering methods and Governance. Working knowledge of Enterprise architecture
framework (TOGAF; Zachman; FEAF; MODAF; GWEA Framework; MIOS) Proven experience in working with
Governance Processes and Standards (ISO 9001; ISO 27001/ 27002; ISO 12207 (SDLC); ISO 42010; COBIT; ITIL;
UML). Knowledge of 7/10 CISSP domains Service Oriented Architecture (SOA). Working knowledge of Information
System Security Technical Standards (e.g.: PKI, IAM, Cryptography). Exposure to ICT security architecture in a
specific CISSP domain. Planning, designing and validating skills related to architecting security solutions. Detailed
knowledge of the SOPs of the area/discipline the jobholder is works in (HR, Finance, IT, etc as well as how to apply
it. ICT Policy and Strategy Management

Other Special Requirements
(a) To be certified and skilled in the following Oracle Database Security components:
(i) Key Vault and TDE Encryption;
(ii) Audit Vault;
(iii) Database Vault;
(iv) Database Firewall; and
(v) Data Masking.
(b) Resource requirements expected:
(i) Oracle Database Administrator – Certified on 12c/19c; and
(ii) Self-driven, taking ownership and security focused.
(c) High-Level tasks expected to be performed:
(i) Taking ownership and responsibility for Database Security on the above components (a) from an
operational perspective;
(ii) Database Security fine tuning on all above components;
(iii) Audit Vault and Database Firewall reporting;
(iv) Internal/External auditor reporting;
(v) Adding more environments as requested;
(vi) Assisting end-customer DBAs in order to implement Database requests; and
(vii) Analyse and resolve security issues.
(d) Focusing on Oracle Database Security with the following focus areas:
(i) Oracle Database security administration;
(ii) Administration of: Key Vault, Database Vault, Audit Vault and Database Firewall; and
(iii) Oracle PL/SQL to assist with Audit Vault custom reporting.

Consultant Information System Security (Network Security Consultant – Security Architect with ICT Network experience)

REFERENCE NR : VAC00433/24
JOB TITLE : Consultant Information System Security (Network Security Consultant –
Security Architect with ICT Network experience)
JOB LEVEL : D2
SALARY : R 651 627 – R 977 440
REPORT TO : ISS Senior Manager
DIVISION : Service Management
DEPT : Information System Security
LOCATION : SITA Centurion
POSITION STATUS : 3 years Fixed term contract (Internal & External)

Key Responsibility Areas

Design and implement security standards and procedures in systems and security policies and guidelines
for all system security processes.
Secures assets in the information system by defining and addressing possible and real security problems.
Conduct, monitor and maintain threat and vulnerability assessments on a regular basis to minimize
associated risk and improve the security capabilities within operational implementation, such as ICT
infrastructure linked to SITA managed networks.
Manage implementation of information security awareness and training programmes for employees and
clients.
Coordinate ongoing activities related to the development, implementation, and maintenance of information
security controls and services aligned to the cyber security framework, policies, standards and procedures.

Other Special Requirements
To be experienced and skilled in ICT Networks:

Conduct security assessments of clients’ network infrastructure, identifying vulnerabilities and risks;
Design and implement network security solutions, including firewalls, VPNs, intrusion detection systems,
and other security devices;
Configure and manage security infrastructure, ensuring systems are properly maintained and updated;
Provide technical expertise and guidance to SITA client on security best practices and compliance
requirements;
Develop security policies and procedures tailored to SITA client specific needs and regulatory
environments;
Perform security incident response and forensic investigations as needed; and
Stay current with emerging threats, industry trends, and best practices in network security.

Senior Specialist: EUC Information System Security Operations

REFERENCE NR : VAC00993/25
JOB TITLE : Senior Specialist: EUC Information System Security Operations
JOB LEVEL : D2
SALARY : R 651 627 – R 977 440
REPORT TO : Consultant: EUC Information System Security Operations
DIVISION : Service Management
DEPT : SM: EUC DOD Support
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
The job will be responsible to perform compliance and vulnerability assessments, execute activities related to the
implementation, and maintenance of information security controls and services aligned to the cyber security
framework and attend to all logged security incidents.

Key Responsibility Areas

Perform ongoing monitoring of information systems and assess threats and risks to information security;
Coordinate security awareness and training programs to increase employees ‘ overall understanding, reaction
time and the ability to envisage the company’s potential safety and compliance requirements
Perform compliance assessments and vulnerability assessments to ensure government and citizen information is
secure
Attend to all logged security incidents
Collaborate and partner with internal business representatives to recommend appropriate products so that the
solutions are developed with relevant security system design specifications
Execute activities related to the implementation, and maintenance of information security controls and services
aligned to the cyber security framework, policies, standards and procedures
Management and Administration.

Qualifications and Experience
Required Qualification: 3-year National Diploma / Degree in Computer Science or Information Technology or a
relevant discipline verified / certified @ NQF level 6 qualification.
Certifications: ITIL foundation and COBIT 5 Introduction will be an added advantage. Certified information system
security professional (CISSP) or Certified Information Security Management (CISM).
Experience: 6-7 years Information and Communication Technology (ICT) Infrastructure or Information Security
(IS) or application life cycle management which should include the following: Working knowledge of information
technology security risk management; Exposure to enterprise architecture frameworks (e.g. TOGAF; GWEA; MIOS);
knowledge of governance processes and standards (e.g. ISO 27001/27002; COBIT; ITIL); Exposure to information
system security technical standards (e.g.: SSL certificates, anti-virus protection, etc.); Experienced in (e.g. Service
Management, Converge Communication, Risk Management, Information Technology, Applications, etc.).

Technical Competencies Description

Knowledge of: Information security management frameworks, such as ISO/IEC 27001, and NIST.and security
services (firewalls, proxy’s, DNS, Mail relays etc.) Risk finance and risk control concepts. Enterprise risk management
concepts and frameworks. Deep understanding of operational integration of security functions. Strong knowledge of
security, and network architecture. Deep knowledge of security best, practices, principles, and common security
frameworks. Excellent written and verbal communication skills and high level of personal integrity. Knowledge of
the latest IT thinking and threat modelling methods together with a creative drive. Analytical mind capable of
managing numerous information sources and providing data analysis reports to senior management. Strong
customer focus – able to meet the demands of internal and external customers. Excellent communication skills
–providing verbal and written communication. Excellent Project management skills. Strong networking, consultation
and negotiation skills. Excellent Planning & organising. Financial management. Governance processes and standards
(ISO 27001/ 27002, COBIT, ITIL). Proficiency in ICT technology securing and safeguarding (operating databases,
applications, IS solutions). Knowledge of Cloud, Public Cloud security best practices and monitoring of systems and
services hosted in the cloud (IaaS, SaaS etc.). Network security. On-call network troubleshooting. Firewall
administration. Network protocols. Routers, hubs, and switches. System administration skills. Security risk, threats
and vulnerability management. Knowledge of Cloud, Public Cloud security best practices and monitoring of systems
and services hosted in the cloud (IaaS, SaaS etc.). Working knowledge of Service Oriented architecture (SOA);
CISSP domains support (BCM/DRM, Legal, human resource, cryptography, access control, operations, architecture,
etc.). Working knowledge of Enterprise architecture framework (TOGAF; Zachman; FEAF; MODAF; GWEA
Framework; MIOS). Infrastructure (DELL/ HP/ IBM) and network security configuration. Operating systems
administration (UNIX, WINDOWS, Linux) or security configuration. Database and application security configuration
(Oracle, ERP, Websites). PFMA.
Technical competencies: IT Service management.
Interpersonal/behavioural competencies: Active listening, Attention to Detail, and Continuous Learning.

Lead Consultant Information System Security (Technical Security Manager)

REFERENCE NR : VAC00538/24
JOB TITLE : Lead Consultant Information System Security (Technical Security Manager)
JOB LEVEL : D3
SALARY : R 760 490 – R 1 140 736
REPORT TO : Senior Manager Governance and Risk Management
DIVISION : Service Management
DEPT : Security Architecture and Development
LOCATION : SITA Centurion
POSITION STATUS : 3 years Fixed term contract (Internal & External)

Purpose of the job
The role will be responsible for developing security system architecture design monitoring compliance with security
governance, ensuring full alignment of risk management with business continuity, identifying cyber and information
security management concepts to ensure the appropriate level of safety for all SITA and government infrastructure

Key Responsibility Areas

Create and maintain the system security framework to drive the Enterprise ICT security and risk
management program and enable SITA to meet service requirements;
Lead the implementation of information security awareness program and ensure the training and education
of employees and clients;
Work with all IT functional areas to design and support secure technologies to meet business /clients needs,
build security controls and solutions according to approved architectural frameworks and standards;
Develops tactical response procedures for security incidents;
Monitor compliance with security governance, ensure full integration of risk management with business
continuity, both internally and externally, for recovery from disasters;
Define cyber and information security management principles to initiate and define the security plan. Define
principles for the cyber and information security management to initiate and define the security plan;
Ensure that all SITA and Government infrastructure has the correct level of protection to ensure secure
operation.

Qualifications and Experience
Minimum: 4-year National Diploma / National Degree in Computer Science or Information Technology or Network
Management or a relevant discipline NQF level 6 qualification PLUS Certified information system security professional
(CISSP) or Certified Information Security Management (CISM) Professional IT security management certification e.g
CISSP ITIL Foundation, CoBit Foundation or CISM, GIAC, CCNP, ISACA CRISC$ security risk information and system
control will be an advantage. Membership to a (ISC)2 an ISACA and professional body will be an advantage.
Experience: 7 – 8 years practical experience in Information and Communication Technology (ICT) Infrastructure or
Information Security (IS) or application life cycle management.

Technical Competencies Description
Working knowledge of Information technology security risk management. Exposure to enterprise architecture
frameworks (e.g. TOGAF GWEA MIOS). knowledge of governance processes and standards (e.g. ISO 27001/ 27002
COBIT ITIL). Exposure to information system security technical standards (e.g.: SSL certificates, anti-virus
protection, etc.) Experienced in (e.g. Service Management, Converge Communication, Risk Management,
Information Technology, Applications, etc.
Skills: Customer Relationship Management; Database Administration; Information Management; Information
Security and Application Protection; IT Project Management; IT Service Management; IT Risk Management.
Leadership Competencies: Customer Experience; Collaboration; Communicating and Influencing; Honesty,
Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Managing
People and Driving Performance; Decision-making; Responding to Change and Pressure; Strategic Thinking.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Continuous
Learning; Disciplined; Resilience; and Stress Management.

Other Special Requirements
Provisioning of Technical Security Manager is to:

Lead and manage a team of SITA client security support resources, providing technical guidance,
mentorship, and support;
Develop and implement security strategies, policies, processes, procedures and standards aligned with
industry best practices and regulatory requirements;
Conduct regular security assessments and audits of systems, networks, and applications to identify
vulnerabilities and risks;
Design and implement various security controls and solutions to protect the SITA client environment;
Monitor security infrastructure and systems for security incidents, investigate breaches, and implement
incident response procedures as necessary;
Collaborate with SITA client and SITA IT teams and stakeholders to integrate security requirements into
systems development lifecycle (SDLC) processes and infrastructure projects.
Stay current with emerging threats, vulnerabilities, and cybersecurity trends, and continuously update
security measures and practices; and
Prepare and present security reports, metrics, and recommendations to SITA client senior management and
stakeholders.