Tiger Brands Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Pricing Analyst (Bakeries)

Job Description

THE JOB AT A GLANCE:

As Price Management Administrator, you are responsible for ensuring that our pricing strategies are accurately reflected across all platforms, specifically Mozaic. Your role is critical in maintaining the integrity of our Price Lists and Price Matrix Discounts, which are vital for our competitive positioning in the market. With a keen eye for detail and a strong administrative background, you ensure that our pricing data is accurate, up-to-date, and aligned with our strategic objectives. Your efforts enable the revenue management team to make informed decisions, ultimately driving profitability and market share growth for Tiger Brands.

Responsibilities

WHAT YOU WILL DO:

• Maintain and update Price Lists and Price Matrix Discounts on Mozaic, ensuring they are accurate and reflective of the latest pricing strategies.
• Collaborate with the sales and marketing teams to gather and verify pricing information, ensuring seamless execution of pricing changes across all channels.
• Conduct regular audits of pricing data on Mozaic to identify discrepancies and implement corrections as needed.
• Assist in the development and implementation of new pricing strategies by providing administrative support and data analysis.
• Prepare and distribute pricing reports and analyses to stakeholders, highlighting key changes, trends, and implications.
• Participate in cross-functional projects related to price optimization and revenue management initiatives.
• Ensure compliance with internal policies and external regulations regarding pricing and discount management.

WHAT YOU WILL BE MEASURED ON:

• Accuracy and timeliness of updates to Price Lists and Price Matrix Discounts.
• Effectiveness in identifying and resolving pricing discrepancies.
• Contribution to the implementation of pricing strategies and revenue management objectives.
• Feedback from cross-functional teams on the support provided in pricing-related activities.
  

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS:

Accuracy and Attention to Detail: Your work is meticulous, ensuring high standards of precision in all pricing data and documents.
Analytical Skills: You possess the ability to analyze complex pricing structures and data, providing valuable insights to support strategic decisions.
Adaptability and Flexibility: You can manage multiple tasks and priorities in a dynamic environment, adapting quickly to changes in pricing strategies or market conditions.
Collaboration and Communication: You have excellent interpersonal skills, enabling effective collaboration with team members across different functions.

Experience:
Minimum 3 years of experience in administrative roles, preferably within finance or pricing management.
Proven track record of managing and maintaining complex datasets with high accuracy.
Experience working with pricing software or ERP systems, particularly Mozaic, is highly desirable.

Food Services Specialist

Job Description

THE JOB AT A GLANCE
 

You are accountable to drive sales out from the distributor warehouse. To educate the end-user and to grow the basket share of Tiger Brands products purchased within the food service market, and ultimately safeguarding Tiger Brands position as a market leader. Through your exemplary attention to detail, negotiation and training skills and customer service skills, you are helping Tiger Brands food service outcompete their rivals. 
 

Responsibilities

WHAT YOU WILL DO
 

• Call on customers, develop and grow business in his/her area, not area specific
• Meet sales targets in line with Sales Manager’s branch target.
• Promoting and selling Tiger Brands overstocks.
• Develop, maintain and update customer database.
• Implement activations at end-user and telesales level including sampling.
• Will be required to assist with the Key accounts team
• Will be required to complete daily call reports, and update required reports i.e. gift registers and other reports daily
• Be required to use Tablets daily responding to emails and queries within a 24-hour period
• Gather intelligence, competitor activity and generate end-user insights.
• Convert end-users to tiger products.
• Manage stockholding at customer together with the Sales Manager, in line with their mandate.
• Build strong relationships at distributor and end-user levels.
• Analyse menu and understand the operator’s menu cycle, meal budgets, and target market
• Increase new products purchases and calculate costs per portion
• Educate customer on product versatility by means of sampling, training etc.
• Conduct pantry/ storeroom checks to assess market share and conversion opportunities
• Access and analyse competitors and identify conversion opportunities
• Educate through sampling and demonstrations with aim of converting to Tiger Brands products
• Plan and coordinate events. Assist with arranging Customer Open Days, Customer days, Road shows including packing stock, setting up and knocking down of displays. Running of these events including sampling.  Making up of hampers. Delivering of Promo material to various branches and End Users.
• Consolidate weekly and/ or monthly sales activation report including any potential market inhibitors and competitor activity
  

WHAT YOU WILL BE MEASURED ON
 

• Net invoiced sales and volume target
• Customer gross margin
• Blitz days, promotional campaigns, key account activations
• Stock days cover
• Innovation
  

Qualifications

WHAT YOU’LL BRING TO THE TABLE
 

• Negotiation – your ability to effectively negotiate is demonstrated your desire to win and your commitment to delivering excellent customer service
• Attention to Detail – you have a unique ability to spot small errors and deviations from perfection. Your detail-oriented nature makes you the perfect individual to find fault in products, procedures or equipment; seeking improvement wherever it may be found
• Driving Long Term Results – you are fixated on hitting sales targets, but you also look beyond today’s problems.
• Customer Services Oriented – you appreciate the importance of customer satisfaction and have a passion for delivering an outstanding customer experience.
• Communication and Presentation Skills – through your outstanding communication and people skills, you personify Tiger Brands’ core customer values

Experience

• 3-5 years sales experience
• Experience in FMCG industry
• Post Matric Qualification
  

Maintenance Coordinator: Beverages

Job Description

THE JOB AT A GLANCE

You will be in charge of ensuring your team executes all tasks related to maintenance and the general upkeep of your area. This role is responsible for ensuring that all maintenance activities are done on time, as and when required. In this role you will be responsible for devising maintenance plans to mitigate breakdowns, this involves maintenance protocol for all machinery as well as daily upkeep for non-mechanical maintenance.  It is the Maintenance Coordinators responsibility to make sure that all health and safety procedures are followed to ensure a safe working environment. You will be responsible for maintaining inventory for supplies. You will have the responsibility of managing all asset care KPI (CM, MPA, MTTR, MTBF) including a utilities budget.
 

Responsibilities

WHAT YOU WILL DO
 

• Perform tasks associated with daily upkeep
• Review, evaluate, and prioritize requests for maintenance
• Tend to all equipment that needs repair through coordinating a rapid response team
• Inspect sites regularly, responding to complaints and evaluating current status and needs
• Ensure equipment receives preventative care as needed
• Maintain and report on monthly budget
• Maintain records of all maintenance logs for machinery
• Support in the development of and implementation of maintenance plans
• Understand and implement company Quality Control Standards
• Report extraction and action accordingly
• Keep track of maintenance supply inventory
• Execute utilities shutdown
• Manage a team of artisans and shift artisans (dotted line) and site contractors
• Manage site equipment (lifting equipment) and site maintenance
  

WHAT YOU WILL BE MEASURED ON
 

• No unforeseen breakdowns during production
• Equipment reliability
• Maintenance costs
• Quality of speed of execution
  

Qualifications

WHAT YOU’LL BRING TO THE TABLE
 

Key Professional Competencies

• Core knowledge – Basic hand tools to perform basic repairs, proficiency in Microsoft Excel, SAP or Oracle.
  Key foundational competencies
• Academic – Analytical skill, Commercial acumen, Problem solving. BTech in Mech Eng / Elec Eng / Chem Eng
• Leadership – Managing change, owning it! Developing yourself & others and staying a step-ahead
• Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning

Experience

• Function – 3+ years practical experience, degree or technical certification
• Industry –Experience in FMCG industry, strong knowledge of steam plant, LP & HP compressed air,
• Generators & AVS, Water treatment and WWT. Have managed utilities shutdown
• Competency: Understanding the OHSA, studying towards GCC

Storeman

Job Description

The Engineering Storeman plays a key role in supporting the production and maintenance teams by ensuring the availability of spare parts and consumables required for smooth plant operation. This role focuses on inventory management, receiving and issuing items, and maintaining an organised and efficient store to minimise downtime and support operational efficiency.

What will you do

§Receive, inspect, and store spare parts and consumables in the engineering store.

§Maintain accurate inventory records.

§Issue spare parts and consumables to engineering and operations personnel as required.

§Conduct regular stock counts and reconcile physical inventory with system records.

§Assist in reordering and restocking items to prevent shortages.

§Organise and label items for easy identification and retrieval.

§Ensure proper storage of items to maintain quality and prevent damage.

§Maintain cleanliness and safety standards within the store.

§Report on usage trends and stock discrepancies.

Experience and Qualifications

§Matric

§Experience in a similar role within an engineering or production environment.

§Basic understanding of inventory management systems (manual or software-based).

§Exposure to handling and managing of engineering spares.

§Prior experience stores management will be an advantage.

Key attributes and competencies

§Attention to Detail: Ensures accuracy in stock tracking and inspections.

§Technical Knowledge: Familiarity with engineering spare parts.

§Communication: Clear and professional interaction with team members and suppliers.

§Time Management: Efficient handling of requests and stock-related tasks.

§Proactive Thinking: Anticipates stock requirements and suggests improvements.

§Safety Awareness: Understands and adheres to safety protocols in the store.

What you will be measured on

§Inventory Accuracy: Maintain low discrepancy between physical and system stock.

§Stock Availability: Ensure 100% availability of critical items.

§Response Time: Timely issuance of requested tools and parts.

§Stock Replenishment: Prevent stockouts by reordering in a timely manner.

§Store Organisation: Maintain a clean, safe, and organized store at all times.

Documentation: Keep up-to-date and accurate inventory records and reports.

Responsibilities

What will you do

§Receive, inspect, and store spare parts and consumables in the engineering store.

§Maintain accurate inventory records.

§Issue spare parts and consumables to engineering and operations personnel as required.

§Conduct regular stock counts and reconcile physical inventory with system records.

§Assist in reordering and restocking items to prevent shortages.

§Organise and label items for easy identification and retrieval.

§Ensure proper storage of items to maintain quality and prevent damage.

§Maintain cleanliness and safety standards within the store.

§Report on usage trends and stock discrepancies.

Qualifications

Matric

§Experience in a similar role within an engineering or production environment.

§Basic understanding of inventory management systems (manual or software-based).

§Exposure to handling and managing of engineering spares.

§Prior experience stores management will be an advantage.

Stock Controller: Davita

Job Description

THE JOB AT A GLANCE
 

You will maintain harmonious working relationship with Suppliers/Vendors within the buying parameters set by the business. You will maintain harmonious working relationship with internal customers i.e. warehouse manager Durban, the warehouse in Gauteng, Supply Chain Manager, finance and export manager.
 

Responsibilities

WHAT YOU WILL DO
 

• Place stock orders with suppliers and process purchase orders.
• Manage stock transfers between depots and coordinate the storage of stock.
• Reconcile delivery notes with purchase orders and enter stock items on the system.
• Coordinate with accounts payable to resolve queries and handle production queries regarding the issue of stock for manufacture.
• Process works orders, allocate raw materials to jobs, stage raw materials for the factory, and issue the factory with required stock.
• Conduct monthly stock take, reconciliation of stock, and stock cycle counts. Also, conduct stock rotation and investigate any stock variances.
• Monitor stock levels, report variances, and compile daily reports on stock issues to production.
• Run materials requirements planning (MRP) and daily receipts (MRP, out PO, SOH reports).
• Utilize inventory management software to track inventory movements and update records.
• Analyze inventory data to identify trends and make recommendations for process improvements.
• Lead monthly stock count and weekly cycle counts, ensuring timely and accurate stock count results.
• Prepare and generate reports on inventory status, turnover rates, ageing, discrepancies, and risk and opportunities tracker.
• Develop and implement inventory control procedures to minimize shrinkage and maximize efficiency.
• Collaborate with purchasing and receiving departments to ensure timely and accurate receipt of goods.
• Identify obsolete or excess inventory and implement strategies for disposition.
• Ensure compliance with regulatory requirements related to inventory management and support internal and external audits.
• Drive operational discipline in getting actions done and hold others accountable to ensure delivery of overall business objectives.
• Lead teams with courage, coaching, and upskilling team members.

WHAT YOU WILL BE MEASURED ON
 

• Stock control and management
• Process improvement and compliance
• Team leadership and collaboration
• Staff supervision
• Data analysis and reporting
• Administrative duties
  

Qualifications

WHAT YOU’LL BRING TO THE TABLE
 

Key foundational competencies 

• Proven experience in inventory control or related field
• Strong analytical skills
• Proficiency in inventory management software and Microsoft Office Suite
• Excellent organizational and time management skills
• Detail-oriented with a high level of accuracy
• Effective communication skills
• Ability to work independently and as part of a team
• Knowledge of inventory control best practices
• Understanding of supply chain principles and logistics processes
• Background in SAP/Oracle system
• Ability to adapt to changing priorities and deadlines
• Growth mindset with an attitude to propel the team forward

Experience 

• Diploma in Business Administration, Supply Chain Management, Logistics, or related field preferred
• 3 – 4 years stock control experience with exposure to ERP system (Oracle) or SAP experience

Site Quality Manager (Bakeries)

Job Description

THE JOB AT A GLANCE:

Implement and maintain QMS in Tiger factories & warehouses and drive everyday execution and continuous improvement

Responsibilities

WHAT YOU WILL DO: 

Implement and manage quality management systems
Implement & manage HACCP
Management of measurement and testing equipment and processes
Lead quality improvement program
Support innovation & change
Manage people, culture & linkage

Ensure adherence and maintenance of QMS admin
Develop and implement quality related SOP’s and work instructions
Drive and track quality KPI’s
Develop and maintain relationships with external stakeholders (Municipality, government bodies, etc.)
Manage and host external audits
Ensure compliance to all relevant legal, statutory and internal requirements/standards and validation thereof
Implement, maintain and test site traceability systems
Site custodian of all specifications and ensure adherence

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS:

Bachelor degree, or equivalent qualification in a natural science / engineering.
TQM or Quality qualification advantageous.
Continuous improvement methodologies (TPM/WCM/Lean)
Sound working knowledge of the MS Office suite (Outlook; PowerPoint, Excel)

Minimum 5 years’ experience in manufacturing. (Covered all pillars of quality)
Minimum 2 year in a leadership role
Experience in managing external audits
Strong communication skills
Familiarity with project management approaches

Assistant Brand Manager: HPCB

Job Description

THE JOB A GLANCE

You are a passionate, driven pro-active individual who thrives on continuous learning, understands people and markets and turning insights into actionable initiatives. You will see challenges as opportunities and volunteer to take ownership of projects/tasks that may arise to further build your skill set. You understand the value of people, your role within the team and how to deliver through cross-functional teams. You understand the FMCG business is always changing and that this dynamic provides you with opportunities to grow, develop and fast-track your career working on iconic brands. You will progress to the next level of brand management having left a legacy that positively impacts the brand and segment for which you are responsible.

Responsibilities

WHAT YOU WILL DO

• Work with Brand Managers in the development of a consumer and shopper insights driven brand strategy
• Support Brand Managers in the delivery of brand strategy
• Partner with the Consumer Insights team to inform brand positioning, product innovation, distribution and tracking, and communication
• Develop and execute brand plans for your brand(s)
• Plan and manage the execution of consumer facing brand promotions activities in line with brand plans
• Provide accurate and insightful input into PS&OP forecasting against the brand budget
• Play an active part in budget management by creating POs, managing the brand budget tracker and managing monthly brand budget recons
• Setup your team for success by setting up meetings, booking rooms and handling general category admin
• Manage the day-to-day interactions with your approved agencies in terms of executing key deliverables in line with brand plans

Qualifications

WHAT YOU WILL BRING TO THE TABLE

Experience 

• 1+ years Marketing/Shopper/Customer FMCG experience
• BBusSc/ BCom preferable

Distribution Controller

Job Description

THE JOB AT A GLANCE:

Manage the Driver Sales team to ensure deliveries are on time, in full, and according to agreed schedule and volumes

Responsibilities

WHAT YOU WILL DO:

Safe and responsible use of the vehicle

Vehicle defect management

Liaise with distribution on kilometres

Account for stock and money

Manage driver orders

Manage outgoing stock versus route sheets

Manage driver balances

Manage returns

Manage stock on truck

Staff management

Control of weekly wages

Implement a leave roster

Manage crew attendance

Manage pipeline time

Do on-the-route coaching

Ensure that drivers maintain a tidy, professional appearance at all times

Attend to disciplinary issues

Distributor management

Balance distributors

Highlight order changes

Truck Management

Understand truck capacities and make adjustments where required

On time delivery

Manage departure times

Manage emergency / second round deliveries

Positive basket flow

Manage baskets

Crew Supervision

Manage discipline (late-coming, absenteeism, etc)

Ensure transport has been arranged for Driver Salesman & Van Assistants

Ensure that drivers receive all invoices and that it balances back to stock on truck

Manage departure times & on-time delivery

Manage leave rosters & ensure leave relievers are in place

Manage day off rosters and ensures the reliever is in place

Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding

Induction

Standardise induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS:

Experience

Matric or equivalent qualification

Minimum of 2 years sales experience in a FMCG environment

Minimum of 2 years in distribution within FMCG

Valid drivers’ license

Prepared to work long hours when required

Prepared to work weekends and public holidays

Prepared to work in informal and formal trade sector

Workplace Experience Student: Marketing (HPC)

Job Description

THE JOB AT A GLANCE:

Contract Duration: 12 Months

An opportunity to work on and support projects within Tiger Brands. This Work Experience opportunity will provide you with practical experience required to complete your qualification and give you a head start and understanding on your chosen career path.

Job Location

• Isando

Responsibilities

WHAT YOU’LL BRING TO THE TABLE:

You will have opportunity to be an owner every day as you:

• Support project work
• Problem-solve issues
• Work with a cross-functional team to complete a Work Integrated Learning project as assigned by your Line Manager
• Attain on-the-job work experience aligned with your career aspirations
• Perform additional responsibilities as requested to achieve business objectives.
• You would have graduated with the relevant degree as per the job title

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS

Favorable Bcom, BA, Btech or relevant NQF for this programme:

• Marketing Management
• Strategic Communications
• Business Management
• Finance

  Listed below are the minimum requirements that you are required to meet:

• Citizen in the country of hire
• Should be based at the city of hire
• A relevant Bcom or Btech qualification
• Have not worked full time (more than 1 year) in their field of study
• Currently in final year of the qualification
• Work authorization in the country for which application is being submitted

At application, please ensure that you attach the following documents:

• CV
• Matric Certificate
• ID
• Academic Transcripts
• Work integrated learning requirement letter from institution.

Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Workplace Experience Student: Finance (Albany Germiston)

Job Description

THE JOB AT A GLANCE:

Contract Duration: 12 Months

An opportunity to work on and support projects within Tiger Brands. This Workplace Experience Programme will provide you with practical experience and give you a head start and understanding on your chosen career path.

Job Location

• Bakery – Germiston

Responsibilities

WHAT YOU’LL BRING TO THE TABLE:

You will have opportunity to be an owner every day as you:

• Support project work
• Utilise your problem-solving skills
• Work with a cross-functional team to complete a Work Integrated Learning project as assigned by your Line Manager
• Attain on-the-job work experience aligned with your career aspirations
• Perform additional responsibilities as requested to achieve business objectives.
• You would have graduated with the relevant degree as per the job title

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS

Favorable Degree for this program:

• Financial Accounting

 Listed below are the minimum requirements that you are required to meet:

• Citizen in the country of hire
• Should be based at the city of hire.
• A relevant BCom qualification
• Have not worked full time (more than 1 year) in their field of study.
• Currently in final year of the qualification
• Work authorization in the country for which application is being submitted.

At application, please ensure that you attach the following documents:

• CV
• Matric Certificate
• ID
• Academic Transcripts

Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Maintenance Coordinator: Chocolate (GCC)

Job Description
THE JOB AT A GLANCE

You will be in charge of performing all tasks relate to maintenance and the general upkeep of your area. This role is responsible for ensuring documentation of all maintenance activities is up to date and stored . In this role you will be responsible for devising maintenance plans to mitigate breakdowns ,this involves maintenance protocol for all machinery as well as daily upkeep for non-mechanical maintenance. It is the Maintenance Coordinators responsibility to make sure that all health and safety procedures are followed to ensure a safe working environment. You will be responsible for maintaining inventory for supplies.

Responsibilities
WHAT YOU WILL DO

Perform tasks associated with daily upkeep
Review, evaluate, and prioritize requests for maintenance
Tend to all equipment that needs repair through coordinating a rapid response team
Inspect sites regularly, responding to complaints and evaluating current status and needs
Ensure equipment receives preventative care as needed
Maintain and report on monthly budget
Maintain records of all maintenance logs for machinery
Support in the development of and implementation of maintenance plans
Understand and implement company Quality Control Standards
Keep track of maintenance supply inventory

WHAT YOU WILL BE MEASURED ON

No unforeseen breakdowns during production
Equipment reliability
Maintenance costs
Quality of speed of execution

Qualifications
WHAT YOU’LL BRING TO THE TABLE

Key Professional Competencies

Core knowledge – Basic hand tools to perform basic repairs, proficiency in Microsoft Excel
Key foundational competencies
Academic – Analytical skill, Commercial acumen, Problem solving.
Leadership – Managing change, owning it! Developing myself & others, staying a step-ahead
Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning

Experience

Function – 10 years practical experience within the FMCG industry
Mechanical Engineering qualification preferred
Must be GCC qualified

Workplace Experience Student: Risk Officer (Isando)

Job Description

THE JOB AT A GLANCE:

Contract Duration: 12 Months

An opportunity to work on and support projects within Tiger Brands. This graduate programme will provide you with practical experience and give you a head start and understanding on your chosen career path.

Job Location

• Isando

Responsibilities

WHAT YOU’LL BRING TO THE TABLE:

You will have opportunity to be an owner every day as you:

• Support project work
• Utilise your problem-solving skills
• Work with a cross-functional team to complete a Work Integrated Learning project as assigned by your Line Manager
• Attain on-the-job work experience aligned with your career aspirations
• Perform additional responsibilities as requested to achieve business objectives.
• You would have graduated with the relevant degree as per the job title

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS

Favorable Degree(s) for this program:

• Environmental Health
• Environmental Science

  Listed below are the minimum requirements that you are required to meet:

• Citizen in the country of hire
• Should be based at the city of hire.
• A relevant Btech qualification
• Have not worked full time (more than 1 year) in their field of study.
• Currently in final year of the qualification
• Work authorization in the country for which application is being submitted.

At application, please ensure that you attach the following documents:

• CV
• Matric Certificate
• ID
• Academic Transcripts

Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Intern: Quality Beverages

Job Description

THE JOB AT A GLANCE:

Contract Duration: 12 Months

An opportunity to work on and support projects within Tiger Brands. This Internship role will provide you with practical experience and give you a head start and understanding on your chosen career path.

Job Location

• Roodekop (Germiston)

Responsibilities

WHAT YOU’LL BRING TO THE TABLE:

You will have opportunity to be an owner every day as you:

• Support project work
• Problem-solve issues
• Work with a cross-functional team to complete a Work Integrated Learning project as assigned by your Line Manager
• Attain on-the-job work experience aligned with your career aspirations
• Perform additional responsibilities as requested to achieve business objectives.
• You would have graduated with the relevant degree as per the job title

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS

Favorable National Diploma: (Must require P1 & P2)

• Microbiology
• Food Technology

  Listed below are the minimum requirements that you are required to meet:

• Citizen in the country of hire
• Should be based at the city of hire.
• A relevant National Diploma qualification
• Have not worked full time (more than 1 year) in their field of study.
• Currently in final year of the qualification
• Work authorization in the country for which application is being submitted.

At application, please ensure that you attach the following documents:

• CV
• Matric Certificate
• ID
• Academic Transcripts
• University letter confirming P1 and P2 requirements.

Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Senior Manager: Stationery (FTC)

Job Description

THE JOB AT A GLANCE
 

Role Type: Fixed-Term Contract

You are accountable To develop, communicate & implement a channel specific Customer strategy which is aligned to the business strategy that optimises the returns for organization. You are also responsible for developing and leading the customer plans that support the channel plans.  Delivery of the Sales targets and profit objects. You are dedicated towards improving the capability of our Customer Manager and Sales Operations teams and creating a great place to work.

Responsibilities

WHAT YOU WILL DO
 

• Achieve Channel and Customer Metrics through delivery of joint business and category plans
• Drive service levels with incremental improvements by working closely with the customer and supply team
• Promotional strategy delivered in line with expectations and Tiger framework
• Work through Customer Marketing team to create shopper/category strategy by customer
• Execute pricing strategy and pack/price architecture in accounts
• Deliver execution vision for all key initiatives
• Grow share, range and distribution in line with channel account targets
• Develop senior customer relationships across account base
• Improve Advantage Group Survey results across customer base
• Create a deep understanding of what is needed to execute channel and customer plans at regional and store level
• Ensure cross functional teams are working closely to deliver execution
• Promotional ROI
• Support cross functional strategic projects
• Embed competition law and compliance within customer team – role model compliance and competition law agenda
• Analyse business:  identify and manage trends. Formulate action plans.
• People: Lead and manage people development and training, ensuring team members are equipped with appropriate skills, knowledge and experience to perform effectively.
• Conduct weekly operational meetings to ensure continual improvement within team
• Mentor, coach and identify learning opportunities to ensure the continuous development of people and self
• Supervise and performance manage teams to deliver the maximum impact within customer base through effective account management
• People scheduling and planning – leave, expense & budget management etc.

WHAT YOU WILL BE MEASURED ON
 

• Brand share performance by account / Nielsen’s Market share /forward share/ distribution
• Customer profitability and Satisfaction
• NIS vs Budget / Volume vs Budget / Realization vs Budget Capital Effectiveness
• Team health is monitored & maintained
• POP effectiveness and pricing strategy
• Quarterly reporting: Spend is in line with Budget Effective cost containment Working Capital
• Plan is completed timeously, within correct format and is relevant to customer portfolio by region, by category, by product profile

Qualifications

WHAT YOU’LL BRING TO THE TABLE
 

Competencies

• Influencing Others – you are customer relationship obsessed. You use a strategic and consultative sales process to align with customers. You formulate your own opinions on commercial issues and communicate these in a compelling way to build support.
• Owning It – you have a thorough understanding of category, competition and customer and you challenge and push back to ‘make it happen’ for the customer.
• Developing Myself and Others – you build the best customer management team by creating an environment where individuals thrive.
• Staying a Step Ahead – you have a comprehensive understanding of innovations that will elevate our game with our customers.

Experience

• Over 7 years’ customer / key account / sales management experience within FMCG
• Multiple Channel experience ie: Wholesale & Re-Distribution channels, Retail
• Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.

Maintenance Planner

About Us

Tiger Brands is proudly Africa’s largest listed manufacturers of fast-moving consumer goods (FMCG). We impact lives every day with our iconic, award-winning brands. Our core business is the manufacture, market and distribute everyday branded food and beverages. Our products are relevant across every meal occasion and are well positioned to grow. 

Being a food company means we’re an intimate part of everybody’s daily lives and that’s why we get loud and proud about exploring further, roaring louder and growing together.

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

Click here to apply

All the best with your applications