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External Sales and Service Advisor Lead OBR-5

Job Description

To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Achievement of embedded value hurdle rates/targets.
Increase in average balance of the Business Unit assets as defined in the Financial Performance Report of the Business Unit.
Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
Maximise cross sell opportunities and strengthen client relationships at point of sale.
Manage the growth of active customer Account Base through hunting, to increase client base.
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions at point of sale.
Leverage existing clients and grow portfolio through making contact and generating leads.
Provide accurate and reliable sales statistics through daily cash-ups.
Enter all Qualified leads into the sales pipeline or customer relationship management system and maintain on a daily basis.
Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry.
Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
Track, control and influence sales activities with the specific aim to increase own sales results.
Manage personal development to increase own skills and competencies.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.07/01/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Branch Advisor FAIS

Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Leads identified converted into successful sales.
Ensure activities support cost containment and reduction.
Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
Always conduct themselves in an ethical manner.
Adhere to the TCF (Treating Customer fairly) principles in all that you do.
Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
Resolve all customer queries efficiently, and within agreed timelines.
Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
Demonstrates behaviour in support of the organizational values.
Takes accountability for own performance, personal and career development.
Maintain an ability to adapt to ever changing business and customer needs.
Contribute to the overall effectiveness and success of the team.
Improve knowledge and competencies by completing role specific training as per eCareers.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Branch Delivery Sales and Service Team Leader

Job Description

To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service

Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work
Drive sales across product and campaign initiatives to exceed set targets
Deliver customer experience excellence aligned to Organisational values and service standards
Build professional long-term relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
Provide customers with relevant information to keep them informed of products and service options
Ensure full understanding of customer needs to deliver a quality service
Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
Communicate how customer service solution will be implemented and secure buy-in
Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
Ensure resolution of customer queries and complaints timeously and ownership of issues
Analyse customer feedback to help improve customer service Propose ideas to improve customer service
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
Engage in cross-functional relationships to obtain and to provide work support
Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product integration and wealth management Manage the growth of active customer account base
Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
Ensure implementation of relevant policies, governance and practice standards across the business
Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
Develop an understanding of risks and risk management approaches
Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
Educate others and make suggestions for improvements
Network and participate in specialist risk forums where required
Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
Provide regular reports on the delivery of services against agreed service level agreements and in terms of overall customer targets
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
Understand competencies and skills required for own and employee’s development and performance
Identify development needs and select effective solutions to address own and employee development needs
Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
Provide on the job coaching and guidance
Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
Manage team delivery against goals in the area of responsibility
Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures
Participate in Talent Management practices and processes in line with HR policies and procedures
Implement employment equity plan targets in all recruitment and employee movement activities
Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
Ensure skills are transferred to specific functions
Ensure conflict resolution and respond to complaints or concerns
Set relevant stretch goals for team and motivate achievement

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.05/01/25

Universal Advisor

Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Connect with our customers by living up to our brand promise of how we can help you? at all times.
Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
Always conduct themselves in an ethical manner.
Adhere to the TCF (Treating Customer fairly) principles in all that you do.
Identify and sell/cross sell products aligned to customer needs.
Maximise channel optimisation opportunities identified aligned to customer needs.
Ensure activities support cost containment and reduction.
Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
Demonstrate behaviour in support of the organisational values.
Takes accountability for own performance, personal and career development.
Improve knowledge and competencies by completing training specific for role as per eCareers.
Contribute to the overall effectiveness and success of the team.
Maintain an ability to adapt to ever changing business and customer needs.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.06/01/25

Branch External Sales and Service Advisor OBR

Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.

Execute own work in accordance with the organisational values and code of ethics.
Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
Work with enhanced processes and procedures to maintain operational efficiencies.
Deliver work in an accurate manner to ensure consistent results.
Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
Adhere to quality standards, turnaround times and Company policies and procedures.
Complete relevant administration, reporting and updating of information accurately and on time.
Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
Maximize sales by selling packaged financial solutions to clients.
Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
Maximise cross-selling opportunities.
Drive adoption of digital and other self-service options across client base.
Contribute to teamwork and inclusivity within own team.
Contribute to cost efficiencies through responsible utilisation of work related resources.
Achieve expected financial targets and uphold associated service levels.
Build and maintain stakeholder relationships.
Deliver customer service through adherence to quality service standards.

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.02/01/25

Sector Lead Specialist (Oil and Gas)

Job Description

Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in Corporate and Investment Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Sector Lead Specialist will be responsible for developing and implementing a comprehensive business strategy for the sector aligning with the bank overall goals and objectives.

Overall Job Objectives

Build strong, long-term relationships with key clients and decision-makers in the Oil and Gas Sector.
Manage and grow the client base by identifying new opportunities and increase the wallet share of the existing clients.
Together with credit analyst conduct annual review of borrowing customers (and interim review if customer circumstances risk dictate).
Determine the key messages, e.g. agreed service standards, and negotiate pricing, relationship team contact points and new product using the most appropriate means of communicating them to customers.
Deal with and find solutions to all customer complaints.
Determine the products that are most effective in meeting customers’ needs.
Plan and co-ordinate marketing approaches for new business and actively develop existing relationships. Co-ordinate approaches to the portfolio by businesses across the Group.
Monitor and ensure adherence to risk service standards.
Provide guidance in consultation with Head of client group and managers on financial, credit, and general business practices to support FNB strategic goals.
Plan and coordinate marketing strategies for acquiring new business opportunities while actively enhancing existing relationships. Facilitate coordinated approaches across the Group to maximize portfolio opportunities.
Monitor and ensure compliance with established risk and service standards, maintaining a strong focus on quality and operational excellence.
Work closely with cross functional teams, including risk, IBD, RMB sector heads to ensure seamless execution of transactions.

Management and leadership

Identify, develop and retain top talent within the team ensuring that they have the necessary skills and expertise to succeed in the sector.
Research, create and follow up on a target list for potential new business.
Identify priority customers using the Customer Prioritization Guidelines to assess their present and potential contribution.
Prepare and assess credit applications including personal input of judgmental information on Lending.
Manage “Early Warning List” customers to reduce risk in accordance with guidance provided.
Plan regular joint visits with Coverage analyst, product house to customers as part of capacity building plan.
Have regular engagement with coverage analyst on portfolio management.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal FNB Policies and Policy Standards
Understand and manage risks and risk events (incidents) relevant to the role.

Risk and Portfolio Management

Continuously monitor and ensure adherence to risk service standards in alignment with FNB guidelines and bank policies.
Credit Application and Portfolio Quality:
Originate and initiate the credit process, incorporating judgmental inputs via Lending Advisor.
Monitor and control portfolio quality, utilizing “Condition of Sanction” triggers wherever applicable to ensure compliance with credit guidelines and bank policy.
Manage customers on the “Early Warning List” to mitigate risk exposure, in line with credit policy and guidance.
Provide day-to-day coaching and coordination of Coverage analyst to deliver consistent service quality and strong risk management practices.
Plan and conduct regular joint customer visits with coverage analyst as part of a capacity-building strategy.
Maintain ongoing engagement with coverage analyst to ensure alignment on portfolio management goals and actions.
Ensure all activities and duties are executed in full compliance with regulatory requirements, the Enterprise-Wide Risk Management Framework, and internal FNB policies and standards.

Technical Skills and Competencies

Strong relationship and stakeholder management skills
Solid knowledge and understanding of risk management issues and associated processes.
Demonstrates a high level of professionalism with the ability to work effectively within teams.
Comprehensive understanding of core corporate products, including Debt, Cash Management, Markets, and Trade solutions.
Proven ability to communicate effectively in both written and spoken English with demonstrated skills in sales and negotiations.
Good knowledge of credit procedures, financial analysis, and credit monitoring processes.
Strong knowledge of corporate lending, particularly for local, regional and multinationals corporates.
Minimum of 6 years’ experience as a Relationship Manager with a proven track record in client management.
Demonstrated success in achieving sales targets and business development.
Excellent understanding of credit and the associated risks.

Are You Someone Who Can:

Analyse and define business requirements to provide information that informs decision making and adds business value for solution generation
Assess own performance through seeking timely and clear feedback and request training where appropriate
Report on transactional and process activities within set guidelines to provide timely information for decision making
Act responsibly with work related resources in order to contribute to cost containment
Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
Address customer needs in order to meet or exceed customer expectations
Build and maintain stakeholder relationships
Analyse end-to-end processes to identify opportunities to improve business processes
Support the planning, implementation, and design of projects across relevant business units to improve the process flow and minimize risks throughout the entire project life-cycle

You Will Be An Ideal Candidate If You Have

Bachelor’s degree in relevant field such as Petroleum Engineering, Geology, Finance, Economics or Business Administration.
Master’s Degree in related fields e.g. Business, Commerce, Resource management, Oil and Gas.
Professional Qualification or equivalent.
Minimum of 6 years’ experience in the oil and Gas industry with focus on finance, banking, or investment.
Proven track record of success in a similar role.
Strong knowledge of the oil and Gas industry trends, challenges, and opportunities.

You Will Have Access To

Opportunities to network and collaborate
A challenging working environment
Opportunities to innovate

We Can Be a Match If You Are

Adaptable and curious
Thrive in a collaborative working environment

Service Host

Job Description

To champion and manage the customer experience and quality of service the customer will receive in the banking hall whilst adhering to the Bank’s values

Hello Future Service Host

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

•Deliver customer service through adherence to quality service standards
•Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization
•Build the brand through providing professional customer service within the branch and upholding the image of the branch
•Engage with the customers in a professional way as specified in the service standards upon entering the branch and during their waiting time

You will be an ideal candidate if you:

•Have Grade 12
•Have 1 to 3 years’ experience in a similar environment

You will have access to:

•Opportunities to network and collaborate
•Challenging Working
•Opportunities to innovate

We can be a match if you are:

•Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
•Curious – Believe in insight, creativity, and its power to unlock value
•Deeply Invested – Take initiative and be a leader in your own right
•Valuing differences – Be inclusive, gracious, decent, and humble
•Building Trust not Territory – Crete a culture of sharing
•Courages – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same

Are you interested to take the step? We look forward to engaging with you further. Apply now

Migration Officer

Job Description

To provide customers with appropriate self-service banking solutions, service and support through effective sales and migration of clients to alternative channels

Hello Future Migration Officer

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

Are you someone who can:

•Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
•Achieve sales and new client acquisition targets to contribute to profit and growth of business
•Build customer relationships through providing professional advice, support and after sales services
•Implement the digital channel migration strategy in area of responsibility to meet business targets
•Provide training to customers on an ongoing basis to increase understanding of the advantages of using alternative channels.

You will be an ideal candidate if you:

•Have a Grade 12 Certificate
•Have 1 to 3 years of experience in a similar environment
You will have access to:
•Opportunities to network and collaborate
•Challenging Working
•Opportunities to innovate

We can be a match if you are:

•Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
•Curious – Believe in insight, creativity, and its power to unlock value
•Deeply Invested – Take initiative and be a leader in your own right
•Valuing differences – Be inclusive, gracious, decent, and humble
•Building Trust not Territory – Crete a culture of sharing
•Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.02/01/25

Teller

Job Description

To provide excellent service by processing client transactions in a quick correct and efficient manner according to specified procedures

Hello Future Teller

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

Are you someone who can:

• Manage average NAD value of differences to minimize losses to the business.
• Manage costs (tellers differences) by ensuring correct processing of transactions (deposits, transfers, payments, and withdrawals)
• Ensure that the customers’ requests are clearly understood and process the request in a quick, efficient and accurate manner.
• Compliance with procedures and processes contained in the FNB Golden Rules.
• Engage with customers in a professional way as specified in the service standards.

You will be an ideal candidate if you:

• Grade 12
• 1-3 years relevant experience in a similar environment.

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate
• Opportunities for career growth

We can be a match if you are:

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to.
• Always doing the right thing – you fight for ethical conduct and transparency.
• Value differences – be inclusive, gracious, decent, and humble.
• Build trust not territory – you create a culture of sharing by unlocking our collective wisdom to achieve the best results.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.02/01/25

Sales and Service Consultant

Job Description

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests

Hello Future Sales & Service Consultant @ FNB Namibia John Meinert Branch

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

Are you someone who can:

Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
Ensure operational excellence through the delivery of work processes according to defined quality standards
Achieve sales and new client acquisition targets to contribute to profit and growth of business
Effectively manage customer portfolio’s to grow sales and achieve set targets
Ensure correct and accurate Administration in area of responsibility to comply with governance
Manage the percentage of facility documents outstanding in excess of 60 days after renewal as measured by Collateral team based on facilities approved and documents submitted

You will be an ideal candidate if you:

Have a Diploma in Banking or Finance
Have 1 to 3 years of experience in a similar environment

You will have access to:

Opportunities to network and collaborate
Challenging Working
Opportunities to innovate

We can be a match if you are:

Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
Curious – Believe in insight, creativity, and its power to unlock value
Deeply Invested – Take initiative and be a leader in your own right
Valuing differences – Be inclusive, gracious, decent, and humble
Building Trust not Territory – Crete a culture of sharing
Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.03/01/25

Banking Advisor Wealth

Job Description

To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Act responsibly with work related resources in order to contribute to cost containment.
Achieve expected financial targets and uphold associated service levels.
Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide sound services and recommendations based on customer and client needs, current information and trends.
Develop and manage key stakeholder relationships that enable achievement of operational objectives.
Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
Compile reports that track progress and guide business to make informed decisions.
Ensure effective management of the leads pipeline.
Support sales through analysis of client portfolio and pro-active client engagement.
Contribute to innovation by finding faster and more accurate ways of working.
Assist with profit growth for the business through sales and acquisition of new clients.
Understand and market all financial services solutions within the relevant business offering.
Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Develop, encourage and nurture collaborative relationships across the FRG.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.04/01/25

Client Service Head

Job Description

Direct and manage strategic plans, resources, policies, programs and schedules for business, and continually align these objectives to ensure high service levels are maintained

To ensure service delivery across the various segments are delivered through multiple channels with a huge focus to drive client enablement via electronic channels

Hello Future Client Service Head,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

•   Develop tactical plans to drive revenue growth
•   Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
•   Continuously assess own performance, seek timely and clear feedback and request training where appropriate
•   Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
•   Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership
•   Integrate business information, and compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes
•   Implement corporate governance, compliance, integrity and ethics policies in practice area(s) in order to identify and manage risk exposure
•   Define, develop and maintain policies, procedures, standards and frameworks to efficiently manage practice and provide thought leadership
•   Maintain expert knowledge on relevant legislative amendments, industry best practices and provision of advice to relevant stakeholders
•   Build and maintain an effective network and pipeline for further expansion of business within area of accountability
•   Anticipate and meet the needs of clients and commit to continuous development and entrenchment of a customer service culture
•   Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
•   Focus on tactical service plans to deliver and continuously provide a consistent, seamless and positive customer experience

You will be an ideal candidate if you have:

•   Min 5-10 years’ experience in a leadership role
•   Experience in running and optimizing call centre and sales call centre performance.
•   Ability to manage the growth of customers through channel enablement.
•   Ability to align customer sales experiences with BU growth strategies.
•   Favourable to have experience in planning and executing campaigns successfully. As well as, setting standards and benchmarks for measuring successful campaign execution.

You will have access to:

•   Opportunities to network and collaborate
•   A challenging working environment that is progressive and agile
•   Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

•   The candidate must have a tendency towards good time keeping and punctuality.
•   Effective communication skills both orally and written will not be compromised.
•   Effective self-management of annual and other leave,
•   Effective self-management of telephone and e-mail usage
•   Meticulous attention to detail, accuracy and quality of work delivered
•   Must be a Team Player

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Click here to apply

All the best with your applications.