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Events & Ent Co-Ordinator

Job Purpose

Responsible for the planning co-ordination and delivery of entertainment and events including entertainment performances, artistes, and entertainers; and related activities with the objectives of creating a public image and the reputation of the business unit’s brand as the entertainment and casino establishment of choice.

Education

  • Grade 12
  • 1–2-year Diploma in Marketing is preferred

Experience

  • Minimum of 2 years experience in the entertainment industry
  • Exposure in the gaming industry is preferred.

Skills and Knowledge

Certifications/Accreditation/Registration/Licenses

  • Meets the requirements for a key Gaming License

Work conditions and special requirements

  • Ability to travel locally
  • Ability to work shifts that meet operational requirements

Key Performance Areas

Events / Entertainment Planning

  • Have an up-to-date understanding of facilities and products available for events
  • Update the events calendar
  • Attend pre-event meetings and work with client to understand their event /
  • entertainment requirements
  • Offer solutions in line specs and client requirements with regards to menus, décor,
  • flowers, set-up, music, etc.
  • Use any opportunities to upsell on the event
  • Co-ordinate logistical arrangements as per itinerary i.e transport, accommodation,
  • food & beverage
  • Include billing instructions for the event on the function sheets, and track
  • expenses
  • Compile function sheets and distribute to relevant stakeholders and departments
  • Record all correspondence from a company perspective to ensure brand is
  • maintained
  • Resolve any problems and queries in accordance with contract stipulations, and
  • escalate when required
  • Allocate and distribute complimentary tickets as per the deal sheet, ensuring
  • tickets are distributed to the correct departments.
  • Send out comp splits to department timeously for CRM initiatives.

Events / Entertainment Delivery

  • Compile the running order schedule to accurately reflect customer requirements
  • Check that the venue set up meets technical (lighting, sound) and customer requirements
  • Co-ordinate backstage/venue/entertainer as per production schedule and customer requirements
  • Log calls with maintenance or IT to ensure resolution of any faults
  • Communicate regularly with relevant stakeholders and inform entertainers or relevant departments of potential problems, changes, and additions to technical resources
  • Conduct all entertainment checks at least 1 hour before event starting time
  • Escalate any issues / challenges being experienced
  • Update any final amendments to function sheets and ensure the distribution to all event stakeholders
  • Complete post event administration including event information documents, arena attendance figures and billing.
  • Store and secure operating and entertainment equipment in line with standards

Stakeholder Engagement

  • Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event.
  • Communicate with suppliers / contractors with regards requirements for specific events / entertainment, leveraging relationships to optimize the event within the set budget
  • Partner with suppliers in design and delivery of the entertainment / event requirements
  • Liaise with multiple departments in the co-ordination and execution of entertainment events including F&B, security, gaming, etc.
  • Liaise with marketing management to evaluate the post-mortem of the event.

Core Behavioral Competencies

  • Dealing with customers
  • Conflict handling
  • Planning and implementing
  • Collecting information (including listening, asking questions)
  • Problem-solving
  • Clerical administrative functions
  • Reviewing / evaluating (feasibility / compliance /alternatives/ etc.)
  • Liaising and co-operating with other teams
  • Public Relations / Developing relationships

Technical / proficiency competencies

  • Events Planning & Co-ordination
  • Strong English Verbal & Written Communication skills
  • Business Acumen
  • Digital acumen
  • Networking skills
  • Financial awareness
  • Emotional resilience and ability to handle pressure
  • Proficient Computer Skills (MS Office / Opera)
  • Professionalism

SHE Officer (Re-Advertised)

Job Purpose

The SHE Officer will be responsible to work with key stakeholders within the business to promote a SHE culture and coordinate Safety, Health and Environmental projects and

governance by aligning unit operations with the Business Unit Strategy, legislative requirements and regulations

Education

· Grade 12

· 3-Year B Degree in Occupational Health & Safety or Environmental management is an advantage

· Certification in Environmental Management (ISO 45001/IEMA)

· Certification in Health and Safety Management (ISO18001)

Experience

Minimum job- related experience

(Technical and Management)

· 3 years’ experience in occupational health and safety and / or environmental management

· Exposure to the gaming and hospitality industry SHE requirements is an advantage

Work conditions and special requirements

· Ability to work shifts in line with operational requirements

· Physically able and mobile to perform duties

Skills and Knowledge

Scope and limits of the job

· Provide a consultative, administrative, and reporting function on SHE issues for multiple functions within the business unit

Core & Personal behavioural competencies

· Analytical skills

· Team Co-operation

· Written communication

· Clerical / Admin

· Problem-Solving

· Handling Information

· Developing stakeholder relationships

Technical / proficiency competencies

· Occupational Health & Safety Act

· Environmental regulations

· Inspections

· Investigation skills

· Report writing

· ISO system

· NOSA system

· Proficiency in MS Office

· Project management skills

· Waste management knowledge

Key Performance Areas

SHE Compliance

· Compile control standards, checklists and tools to be used by the business on SHE requirements (against regulations)

· Collaborate with business areas to identify SHE risks that exist within operational areas to identify and evaluate hazardous conditions and practices in the workplace

· Conduct and coordinate on-site inspections and checks of various operational areas within the unit to audit physical conditions and safe work practices in line with regulatory requirements

· Maintain SHE legislative registers in line with regulatory requirements

· Co-ordinate regular internal and external audits against standards and ensure relevant preparation is complete

· Complete relevant administration and documentation and update physical and electronic records in line with requirements of ISO 45001 and OHSAS 18001

· Organize formation and educate SHE teams on requirements and regulations

· Complete reports / minutes/ presentations / departmental documents from SHE Committee meetings

· Follow-up and measure the implementation of recommendations and remedial action

Incident Investigations

· Investigate and report on accidents and incidents that have occurred in business operational areas.

· Facilitate the compilation of documentation and report on SHE incidents and accidents in business operational areas.

· Communicate incidents and accidents to necessary internal stakeholders via Non Conformance system

· Update the SHE management system

SHE Project Co-ordination

· Co-ordinate schedules and action plans for SHE projects and initiatives to improve and maintain standards

· Communicate objectives and plans to business operations for implementation, providing the necessary ideas, tools and support for implementation

· Facilitate the preparation and logistics of projects or initiatives to be implemented

· Participate in the execution of projects and initiatives and be present during implementation

· Record all information, related documentation and spend with regards to the initiatives and file according to standards

· Report on progress, successes, and challenges

· Compile reports on SHE initiatives, incidents and statistics across the Group.

· Analyse and review statistics relating to absenteeism, occupational health risks and injury reports

· Recommend and implement preventative actions to minimise risk into the future

· Identify and escalate non-conformance as per Act, Regulations and company policy

Stakeholder Relationship Management

· Maintain regular communication (e.g., communicates product performance) with business areas and SHE Committees within the business operations to gather relevant data and information

· SHE objectives, standards, procedures and initiatives are communicated to internal stakeholders

· Feedback any issues of non-conformance to management

· Be the contact for SHE auditors for SHE audits within specific business operations

Click here to apply

We wish you all the best with your applications.

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