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Specialist:??Learning??&??Development
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
To provide specialist advise & support related to learning and development to ensure the enhancement of knowledge & skills, through the execution of predefined objectives as per agreed SOPs.
Minimum Experience
2 – 3 years experience in a similar environment
Minimum Qualifications
Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in People/Human Centred Development
Additional Minimum Qualifications
Outputs
Process
- Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
- Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
- Adhere to identified best practices in providing advice and support from a specialist perspective.
- Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
- Develop and design appropriate assessment tools to effectively measure the transference of knowledge.
- Execute training and development plans and initiatives in alignment with organisational requirements and in support of the overall L&D strategy.
- Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
- Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
- Plan for own task execution and advises on improvements related to area of specialisation.
Customer
- Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.
Finance
- Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.
Learning and Growth
- Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
- Contribute positively to own area-specific knowledge improvement associated with area of specialisation.
Governance
- Comply with and ensure the safekeeping of own work related records in alignment with organisational and legislative requirements.
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
Competencies
Liberty Values
Technical Competencies
- Human Resource Development (Intermediate)
- Learning and Development Strategy (Intermediate)
- Research and Information Gathering (Basic)
- Legal Compliance (HR) (Basic)
- Learning and Development Implementation (Intermediate)
Behavioural Competencies
- Professional/Technical learning (Basic)
- Organisation and Attention to Detail (Intermediate)
- Interpersonal Effectiveness (Basic)
- Problem Solving and Analysis (Basic)
- Teamwork and Cooperation (Basic)
- Communicating with Impact (Basic)
- Relationship Management and Networking (Basic)
- Customer Orientation (Basic)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Specialist: Commissions Product Owner
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Closing Date
15 April 2024
About the role
To define stories and prioritize the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team.
Minimum Qualifications and Experience
- Bachelor’s Degree or Equivalent
- Scaled Agile Framework (Leading SAFe, SAFe Product Owner/Product Manager (POPM)
- Entry level BA certification
- 2-3 years experience in a similar environment
Key Responsibilities
- Collect information and associated documentation required to effectively process transactions.
- Type, edit and generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
- Plan for, administer and process project management related tasks and activities effectively and efficiently in alignment with performance objectives.
- Contribute to the provision of a comprehensive admin. service through the correct interpretation and application of procedures to optimise delivery.
- Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
- Collect information for project tracking and status reporting according to defined project reporting standards.
- Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
- Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
- Plan for own task execution and advises on improvements related to area of specialisation.
- Plan for task execution and adjust priorities against an established plan.
- Manage and monitor the implementation of the Agile capability activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
- Proactively identify problems, apply known solutions and escalate more difficult problems, and continuously recommending improvements.
- Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
Technical Competencies
- Continuous Process Improvement (Basic)
- Communication skills (Fundamental) (Basic)
- Project administration skills (Basic)
- Project process and procedures (Basic)
- Research and Information Gathering (Basic)
- Decision Making and Problem Solving (Basic)
- Business Acumen (Basic)
- Programme And Project Management (Basic)
- Written Communication (Basic)
- Application of digital technologies (Basic)
Behavioural Competencies
- Professional/Technical learning (Basic)
- Interpersonal Effectiveness (Basic)
- Problem Solving and Analysis (Basic)
- Teamwork and Cooperation (Basic)
- Judgment and decision making (Basic)
- Communicating with Impact (Basic)
- Customer Orientation (Basic)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Manager: SIAM Finance & Value Management
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
Standard Bank Investments and Asset Management (“SIAM”) is a business unit within the Insurance and Asset Management (“IAM”) Business Line in Standard Bank. SIAM consists of various businesses within the Group, including STANLIB, Liberty Investments, LibFin, Melville Douglas, Group Investment Platform (INN8 and STANLIB LISP), across various geographies including South Africa, Jersey and Nigeria.
The Finance and Value Management Office (“FVMO”) is a small team with a diverse skill set, including a CA, CFA, Actuaries and a data scientist. The team is headed up by the Chief Specialist: SIAM Value Management, who reports into the SIAM Finance and Value Management Officer (SIAM CFO).
The main purpose of the SIAM FVMO team is accountability for the commercial outcomes of SIAM. This stretches across a range responsibilities, including Financial reporting, Value management and financial metric reporting, Production of Management information to enable decision making, strategic forecasting and supporting / driving various commercial projects across the value chain.
We are looking for a dynamic Finance Manager to join our team and bring their unique skill set to complement and enhance the overall team capability. The successful individual will own the production and delivery of all the financial reporting and related MI processes within the SIAM team. This includes building strong relationships with the CFO’s and Heads of Finance of all the business units in SIAM, and integrating / consolidating the individual business results into a well-articulated SIAM commercial story. The individual will also contribute and support various commercial projects.
The role will report into the Chief Specialist: SIAM Value Management.
Minimum Experience
5 – 8 years experience in a similar environment
Minimum Qualifications
Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Finance Economics and Accounting
Additional Minimum Qualifications
Candidates must be a qualified Chartered Accountant (SA) or hold a CIMA designation
Process
- Ensure Quality and Compliance: Accountable for maintaining the quality, service, and outputs of the work area, ensuring strict adherence to established policies, procedures, and standards.
- Problem Solving and Solution Implementation: Proactively identify operational issues, analyze cause and effect, and select the most effective solutions based on experience and contextual understanding.
- Work Planning and Organization: Plan and organize multiple team activities, assigning priorities within a defined framework while considering specific situational contexts.
- Monthly Financial Reporting: Oversee the production of the monthly SIAM financial position, including sourcing explanations for key movements in preparation for Flash reporting.
- Financial Management Information: Produce SIAM Financial Management information, detailing headline earnings, RoE, costs, revenue, NCCF, and other key financial metrics.
- Financial Analysis and Projections: Analyze financial data and trends to forecast future revenues and expenses accurately.
- Reconciliation and Accuracy: Ensure accurate reconciliation of the SIAM financial position with underlying business records and group finance.
- Strategic Forecasting and Budgeting: Prepare strategic forecasts and budgets, monitoring performance against actual outcomes.
- Ad-Hoc Reporting and Analysis: Produce ad-hoc management information, conducting deep-dives into relevant business areas as needed.
- Process Improvement: Implement ongoing improvements to financial reporting processes, accommodating changes in stakeholder requirements and facilitating semi-automation.
- Project Support and Execution: Provide support for and execution of finance-related projects within the team.
Customer
- Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
- Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.
Finance
- Monthly financial reporting for the SIAM business line, tracking key financial metric, preparation of annual strategic forecast and budget for SIAM.
- Provide management information to enable the effective management of key financial metrics for SIAM and decision making
Governance
- Create awareness to ensure the effective implementation of changes in policy, laws, regulations and associated industry practices.
- Implement and utilise risk, governance and compliance policies and processes effectively, to identify and manage risk exposure.
Technical Competencies
- Financial Management (Proficient)
- Risk Awareness (Intermediate)
- Conflict Resolution (Intermediate)
- Financial Accounting (Intermediate)
- Financial Administration (Proficient)
- Financial Acumen (Intermediate)
- Functional Policies and Procedures (Intermediate)
- Operations Risk Management (Intermediate)
- Budgeting and Expenditure Control (Intermediate)
Behavioural Competencies
- Organisation and Attention to Detail (Proficient)
- People Management and Empowerment (Intermediate)
- Interpersonal Effectiveness (Intermediate)
- Problem Solving and Analysis (Intermediate)
- Strategic Insight and Capability (Intermediate)
- Teamwork and Cooperation (Intermediate)
- Judgment and decision making (Intermediate)
- Communicating with Impact (Intermediate)
- Relationship Management and Networking (Intermediate)
- Customer Orientation (Intermediate)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Specialist: Sales Coach (Umhlanga, KZN)
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
To provide specialist advice and support relating to sales coaching, in alignment with related scheme and policy conditions, through the execution of predefined objectives as per agreed SOPs.
Minimum Experience
3 – 5 years experience in a similar environment
FAIS Requirements
FAIS Recognized Qualification
RE05
Minimum Qualifications
Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management
Outputs
Process
- Provide product training in order to ensure the transfer of product knowledge, enabling appropriate recommendations to clients.
- Assist and support the seamless integration and implementation of effective HR processes, programs and practices into daily operations.
- Collate and gather information to identify business issues and opportunities to improve current operations.
- Analyse data to identify possible areas for improved operations and optimised work schedules and make practically implementable recommendations.
- Execute training and development plans and initiatives in alignment with organisational requirements and in support of the overall L&D strategy.
- Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
- Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
- Plan for own task execution and advises on improvements related to area of specialisation.
Customer
- Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.
Finance
- Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.
Learning and Growth
- Contribute positively to own area-specific knowledge improvement associated with area of specialisation.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
Competencies
Liberty Values
Technical Competencies
- Coaching and Mentoring (Intermediate)
- Legal Compliance (Sales) (Intermediate)
- Sales life cycle management (Intermediate)
- Research and Information Gathering (Basic)
- Reporting and Interpretation (Basic)
- Sales management (Intermediate)
- Customer Advice (Technical) (Basic)
- Insurance products and services (Intermediate)
Behavioural Competencies
- Persuading and Influencing (Basic)
- Professional/Technical learning (Basic)
- Interpersonal Effectiveness (Basic)
- Problem Solving and Analysis (Basic)
- Teamwork and Cooperation (Basic)
- Communicating with Impact (Basic)
- Relationship Management and Networking (Basic)
- Customer Orientation (Basic)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Specialist: Service & Advisor Support
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
This role is accountable for ensuring client value by leveraging our research support portfolio to maintain renewal revenue and maximize customer retention across all of our clients.
Minimum Experience
2 – 3 years experience in a similar environment
Minimum Qualifications
Higher Certificates and Advanced National (Vocational) Certificates [Level TBA: Pre-2009 was L4] in Office Administration
Additional Minimum Qualifications
Outputs
Process
- Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
- Provide advice and support to find solutions to difficult customer complaints in order to achieve and maintain set customer service excellence standards.
- Contribute to the provision of a comprehensive administrative service through the correct interpretation and application of procedures.
- Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
- Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
- Proactively identify problems, apply known solutions and escalate more difficult problems.
- Plan for task execution and adjust priorities against an established plan.
Customer
- Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
- Deliver on service level agreements made with internal and external stakeholders that meet or exceed client expectations.
- Increase the effectiveness and efficiency of operational services by communicating with and actioning stakeholder concerns.
- Build and maintain contact with customers to promote organisational products and services.
- Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.
Finance
- Adhere to specified standards, policies and procedures to prevent potential losses/wastage.
Learning and Growth
- Contribute positively to own area-specific knowledge improvement.
Governance
- Ensures appropriate error handling and data cleanup’ process. Maintains and manages data quality processes in business unit. Enforces coding standards and centralises data to reduce duplication.
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
Competencies
Liberty Values
Technical Competencies
- Customer Understanding (Basic)
- Service Delivery (Basic)
- Query resolution (Basic)
- Customer Liaison (Basic)
- Customer Advice (Technical) (Basic)
- Business Administration Skills (Basic)
- Customer Relationship Management (Basic)
Behavioural Competencies
- Organisation and Attention to Detail (Basic)
- Interpersonal Effectiveness (Basic)
- Problem Solving and Analysis (Basic)
- Teamwork and Cooperation (Basic)
- Customer service orientation (Basic)
- Communicating with Impact (Basic)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Technical Manager
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
This role focuses on data governance, business intelligence (BI), analytics, and platform management across the organization, aligning these efforts with business objectives to ensure efficient, secure, and high-quality data operations.
Minimum Experience
3 – 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level
Key Responsibilities
- Develop and implement an enterprise-wide data governance roadmap, establishing frameworks to improve data quality, protect sensitive information, and align with regulatory standards.
- Define roles and responsibilities for data stewardship and data governance, ensuring clear accountability for information assets.
- Liaise with Business and Functional areas to communicate and embed data protection requirements and governance policies.
- Translate business and technology needs into actionable BI solutions, supporting decision-making through insights, patterns, and trends in data.
- Collaborate with stakeholders across Retail, Corporate Functions, and Asset Management to interpret requirements and deliver timely, quality reports, models, and analytics that enhance business value.
- Serve as a subject matter expert on BI core functions, identifying opportunities for improvement and innovation within BI and analytics systems.
- Oversee the data and analytics platform strategy, ensuring that infrastructure, architecture, and capacity planning meet current and future organizational needs.
Additional Key Responsibilities
- Lead strategic BI/Analytics initiatives aimed at modernizing and optimizing platform landscapes, including proofs of concept, technology assessments, and integration guidance.
- Identify and prototype emerging data technologies, continuously improving processes to enhance performance, scalability, and business alignment.
- Coordinate with senior leadership and cross-functional teams to achieve data governance objectives, resolve escalated issues, and ensure seamless data integration and BI support.
- Facilitate communication across teams, vendors, and partners, ensuring alignment with shared services, budget constraints, and business goals.
- Regularly report on data governance progress, compliance, and strategic initiatives to the board and senior management, underscoring data as a vital strategic asset.
- Research and evaluate technology trends, identifying areas where data and analytics can provide competitive differentiation.
- Drive continuous improvement initiatives within the team to optimize existing data and analytics processes, enabling an agile, efficient, and data-driven organizational culture.
- The individual could/will be responsible for the management of a small team depending on the organizational structure – this includes performance management, development of individuals, workload management and other basic team management activities.
Minimum Experience
- At least 3 -5 of experience in a similar role.
- 2 – 3 years’ of experience in managing a team.
Minimum Qualifications
Bachelor`s Degrees and Advanced Diplomas [Level TBA: Pre-2009 was L6] in Information Technology and Computer Sciences
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Senior Specialist: Actuarial
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
Provide expert advice and support in the development and pricing of Corporate Umbrella products, ensuring sound commercial and financial decisions to meet financial targets.
Key Responsibilities
- Be part of the Corporate Benefits Umbrella Solutions team, managing Liberty’s umbrella products.
- Serve as a senior member of the Umbrella Solutions Management team, responsible for the development, maintenance, pricing, and financial performance of these products.
- Collaborate with internal stakeholders, including Valuations, Special Quotes, Investment Product, Risk Product, Finance, and Distribution, to ensure competitive pricing while achieving internal financial targets.
- Work closely with the Umbrella Product Management and Technical Marketing teams on a daily basis, providing necessary support.
- Engage in specialist actuarial modelling and analysis focused on product pricing and profitability.
- Design, manage, and own models and reports used for internal decision-making.
- Participate in strategic discussions with internal business departments on product pricing and distribution strategies.
- Conduct modelling and financial feasibility studies for both new and existing products.
- Manage and develop junior staff, overseeing their work output and professional growth as needed.
Minimum Experience
5 years’ experience in a similar environment, of which at least 3 years at a specialist level.
Additional Minimum Experience
- Experience in the life insurance, investments, or retirement benefits industry
- Specialist knowledge of actuarial product pricing and/or reserving
- Expertise in actuarial modelling
- In-depth knowledge of life insurance products (essential); knowledge of employee benefits products (an added advantage)
- Experience with IFRS 17 reporting and modelling (particularly for Group Insurance and Investment Products) preferred
- Embedded value/profit reporting and modelling experience preferred
- Experience with Umbrella Fund or Corporate Investment products would be an added advantage
Minimum Qualifications
- Bachelor’s Degrees and Advanced Diplomas [NQF Level 07] in Actuarial Science, Mathematics, Statistics, or a related field.
- Associate member of the Actuarial Society of South Africa (ASSA).
Process
- Consult in area of expertise to provide specialist input into the development and amendment of policies, processes and procedures.
- Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
- Determine probabilities and assess risk through the application of mathematical modelling techniques and statistical concepts.
- Translate and communicate complex specialist area information to users in a practical and usable format to enhance business utility.
- Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
- Make recommendations to existing products based on market needs, product performance and competitor analysis to increase sales volume and profitability.
- Perform required actuarial and other analyses for management reporting, and make recommendations to support these analyses.
- Create and update database/s with findings, recommendations and relevant information to enhance the identification of trends and analysis.
- Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
- Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
- Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.
Customer
- Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.
Finance
- Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.
Learning and Growth
- Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.
Governance
- Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.
Technical Competencies
- Formal Research Practice (Proficient)
- Research and Information Gathering (Intermediate)
- Product and/or Service Knowledge (Intermediate)
- Modelling (Intermediate)
- Statistical and Mathematical Analysis (Proficient)
Behavioural Competencies
- Professional/Technical learning (Intermediate)
- Problem Solving and Analysis (Intermediate)
- Relationship Management and Networking (Intermediate)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Snr Spec: Actuarial
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
To provide specialist actuarial advice and support in the development and implementation of area of specialisation, enabling the provision of sound commercial and actuarial expertise.
Minimum Experience
3 – 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level
Minimum Qualifications
Bachelors Degree in Actuarial Science
Key Responsibilities
- Preparing and checking valuations of both Defined Benefit Funds (i.e. Funding checks, Statutory valuations and Accounting valuations including related disclosures), Defined Contribution Funds (including valuation exemption annexures) and Post-retirement Medical Aid Obligations
- Preparing and checking Fund Benefit Statements
- Employer and checking Surplus Account build-ups
- Preparing and checking tax contribution certificates
- Preparing and checking pension increase investigations
- Performing and checking member benefit calculations as well as other calculations required within an employee benefits environment
- Preparing and checking Schedule HB’s
- Consulting to clients, under supervision of the valuator or line manager
- There will be a fair amount of interaction with areas within Liberty Corporate, and opportunity to develop client interaction skills over time
Liberty Values
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Senior Specialist: Data Analyst
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
To provide specialist advice & support in the development & implementation of data analysis addressing problems within area of accountability..
Minimum Experience
3 – 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level
Key Responsibilities
Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.
Identify customer issues (complaints), and develop approaches and solutions to respond to these issues.
Implement the effective use of interpretive models and frameworks that enhance the ability to analyse and interpret information.
Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions.
Contribute to efforts related to the development of innovative business models to support the development of new business initiatives.
Create and update database/s with findings, recommendations and relevant information to enhance the identification of trends and analysis.
Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
Continually improve and propose opportunities to improve existing contact analysis capabilities
Minimum Qualifications
Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management
Process
- Implement the effective use of interpretive models and frameworks that enhance the ability to analyse and interpret information.
- Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions.
- Contribute to efforts related to the development of innovative business models to support the development of new business initiatives.
- Create and update database/s with findings, recommendations and relevant information to enhance the identification of trends and analysis.
- Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
- Continually improve and propose opportunities to improve existing contact analysis capabilities
- Identify customer issues (complaints), and develop approaches and solutions to respond to these issues.
- Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
- Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
- Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.
Customer
- Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.
Finance
- Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.
Learning and Growth
- Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.
Governance
- Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.
Competencies
Technical Competencies
- Data Analysis (Intermediate)
- Continuous Process Improvement (Proficient)
- Research and Information Gathering (Intermediate)
Behavioural Competencies
- Professional/Technical learning (Intermediate)
- Analytical Thinking (Proficient)
- Organisation and Attention to Detail (Intermediate)
- Relationship Management and Networking (Intermediate)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Team Manager: Claims
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
To manage, coordinate, plan & deliver day-to-day team tasks & activities to execute operational transactions accurately & timeously in support of organisation policy and compliance through the execution of predefined objectives as per agreed SOPs.
Minimum Experience
2 – 3 years experience in a similar environment
Minimum Qualifications
Higher Diplomas [NQF Level 06] in Office Administration
Additional Minimum Qualifications
Outputs
Process
- Ensure quality of own work, minimise mistakes, coordinate and implement team process improvements and continuously improve on quality and standards.
- Keep accurate and up to date records of information relating to own work area in line with standard operating procedures and performance criteria.
- Coordinate team’s administrative support task execution and provide input to meet required response time, quality & service delivery standards.
- Plan periodically to coordinate, process and monitor team tasks and activities effectively and efficiently to align performance objectives.
- Ensure that operational and admin related tasks and activities are performed in a timely and accurate manner.
- Accountable for the quality execution of own and teams’ work, within defined operating procedures, standards and work routines.
- Plan for the execution of own and other’s tasks against a set framework.
- Proactively identify team-based work problems, determine root-cause and apply solutions in line with established guidelines, escalating more complex problems, providing the necessary information to solve problems.
- Assumes operational accountability and manages most aspects of the team without the entire spectrum of managerial accountability.
- Accountable for all delegated managerial decisions including operational accountability for performance management and day to day activities, but not including budgetary accountability.
Customer
- Ensure customer satisfaction with regard to the quality of operational support provided by a team under supervision.
- Contribute to a culture of service delivery excellence, which builds positive relationships and provides an opportunity for feedback and exceptional delivery within the team aligned to Treating the Customer Fairly (TCF) principles.
Finance
- Ensure own and team adherence to specified standards, policies and procedures to prevent potential financial losses/wastage.
Learning and Growth
- Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of own role.
- Continuously assess team performance, provide timely and clear feedback on contracted outputs and provide training where appropriate.
- Effectively schedule and utilise the available human resources allocated to work area to perform specified tasks.
Governance
- Ensure own and team compliance with applicable risk, governance and compliance processes and procedures. Escalates identified risks.
Competencies
Liberty Values
Technical Competencies
- Performance Management (Intermediate)
- Reporting and Interpretation (Intermediate)
- Decision Making and Problem Solving (Intermediate)
- Operations Risk Management (Basic)
- Operations Management (Intermediate)
- Customer Relationship Management (Intermediate)
Behavioural Competencies
- Stakeholder Engagement and Management (Intermediate)
- Analytical Thinking (Intermediate)
- People Management and Empowerment (Intermediate)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Snr Specialist: Solution Architect Applications
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
To provide specialist advice & support in the development & implementation of solution architect applications addressing problems on systems integration, compatability and multi platforms.
Key Responsibilities
- Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
- Manages activities that take place during solution ideation, solution design, and solution implementation.
- Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
- Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
- Champions a structured approach to business application solutions.
Additional Key Responsibilities
- Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
- Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
- Influences changes to standards when necessary.
- Assists domain architecture team on solutions management and timing of financial spend for application solutions.
- Supports the architectural aspects of all application projects in peer IT portfolios.
- Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
- Develops and executes solutions which further reduce the percentage of time spent on reactive work.
- Provides analysis of security protection technologies as necessary.
Minimum Experience
3 – 5 years experience in a similar environment
Additional Minimum Experience
- Demonstrated ability to communicate the complexities of technical programs.
- Proficiency with information technologies in a secure network environment.
- Expertise with personal computers in a secure network environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software.
- Experience in Cloud Platforms (AWS, Azure, Salesforce) – Similar platforms.
- Tracking the progress of projects.
- Documenting procedures, architecture principles, and patterns.
- Evaluating and implementing new technologies.
- Collaborating with other teams to improve business processes.
Minimum Qualifications
Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences
Additional Minimum Qualifications or Certifications
- TOGAF Certification is mandatory.
- AWS, Azure, Salesforce (Experience).
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Senior Specialist: Agile Coach
Company: Liberty Group Limited
At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
Purpose
Coach the Agile principles, behaviours and frameworks (specifically the Scaled Agile SAFe Framework) to people and teams across the organisation with the goal of helping the organisation deliver on its strategy.
Key Responsibilities
- Provide ongoing coaching that enables the teams to excel at agile development
- Facilitate discussions leading to collective decision-making, goal setting and conflict resolution
- Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
- Coach the Product Owner and Scrum Masters to focus on delivering incremental business value while sustaining an engineering culture
- Facilitate cross-team meetings and help teams find innovative ways of resolving dependencies and navigating complex business and technical trade-offs.
Additional Key Responsibilities
- Engage in problem solving sessions with team leads on how to develop long-term strategies and roadmaps which are congruent with the Agile approach and the company strategy
- Conducts training sessions on the fundamentals of Agile with new team members and training SAFe to all roles
- Focus on business units or departments outside of traditional software development that are interested in adopting Agile principles and methods.
- Facilitates organisation transformation relating to the new way of working across the organisation
Minimum Experience
- At least 5 years working with Agile and Scaled Agile
- At least 2 – 3 years playing the role of a Scrum Master
- Experience in coaching people on the Agile methodology
- Experience with any of the key disciplines required in agile delivery – such as software development or business (system) analysis
Minimum Qualifications
- Relevant Agile certification and training.
- Safe Program Consultants (SPC) certification is compulsory
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Click here to apply
We wish you all the best with your applications.
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