To apply, click on the link at the end of the posts and all the best with your applications.
Discovery – Insure
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and offering market-leading insurance coverage through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key Purpose
Lead a highly specialized actuarial team providing product, market, and strategic insights to increase new business for Discovery Insure. This involves the development and dissemination of effective sales strategies, compelling product positioning and tools for advisors & clients.
Areas of responsibility may include but not limited to
Knowledge and Skills
Education and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
The position is responsible for the day-to-day administration and, within the Retirement Funds business unit. This is a core administration function, and the incumbent would be required to holistically administrate a portfolio of different Retirement Fund disciplines, for example monthly contribution reconciliation and investment, Section 13A non-compliance letters and calculations, Default Reg requirements, T-day and new member processes. The incumbent must ensure that processes and procedures are implemented, maintained, and improved. The incumbent needs to ensure operational activity is conducted within regulatory frameworks, accurately, effectively, and efficiently. The incumbent must ensure that he/she has the knowledge, skills, tools, and competencies required to perform the required job within service level agreements. The incumbent must have an appetite to be part of a growing new business unit, continuous improvement, able to adapt to change easily and play a role in change management within the team, challenge the status quo, inspire, and motivate others. The incumbent will continually review existing processes and procedures to ensure the delivery of committed services to the Umbrella Funds Clients.
The successful candidate must demonstrate the following competencies:
| Matric – essential5 years Employee Benefits , Retirement Funds, Umbrella Fund experience – EssentialNQF level 6 or similar is advantageousRelevant Industry Qualifications – Wealth Management, Introduction to Retirement Funds – AdvantageousMS Office – Advanced Excel Skills, Retirement Fund and Umbrella Fund operations, Accounting, Investments, |
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery – Health
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Risk Intelligence
This is a highly specialized team of Actuaries, Data Scientists and Clinicians who regularly interact with Discovery executives, Medical Scheme Boards of Trustees, external actuaries, brokers and regulators. The responsibility of the Actuaries involves analysis of claims experience, applying the principles of risk adjustment for the Discovery Health Medical Scheme, SA’s largest medical scheme, employer schemes administered by Discovery Health, Vitality Health International Africa and adjacent health products including Flexicare and Gap cover. These functions play a key role in understanding and managing the claims experience for these schemes and insurance products.
Key Purpose
Discovery Health administers a number of closed in-house employer medical schemes, as well as the largest open scheme in South Africa, the Discovery Health Medical Scheme. The Risk Intelligence team is responsible for the measurement and reporting of clinical experience for each of our client schemes, providing actuarial analytic support for managed care interventions, healthcare quality reporting initiatives, provider contracting, and clinical profile reports of clinician utilisation patterns and adherence to evidence based clinical process measures.
You will be responsible for technical healthcare actuarial analysis, which may include regular monitoring reports, as well as detailed investigations for various initiatives. You will be expected to deliver clear and reliable results on tight and high pressured deadlines at times. The job entails applying the principles of risk adjustment, in the healthcare context, to the clinical analysis of claims data to deepen understanding of the scheme experience for guiding appropriate interventions to ensure sustainability through improvement of efficiency and quality of care. You may also be involved in assisting with the pricing of exciting new Discovery Health products before their launch. Data and model findings need to be clearly communicated to business users.
Competencies required:
Personal Attributes and Skills
Qualifications & Experience:
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery Vitality RSA
Actuarial Manager
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Vitality
Discovery Vitality offers the ideal platform for the best actuaries to grow, own key responsibilities and challenge their abilities and currently has roles available to close to or recently academically qualified Actuaries. The successful candidate will form part of the Vitality Risk and Analytics team.
Key Purpose
The candidate will form part of the Vitality SA actuarial team responsible for analytical analysis and modelling of the Vitality programme in order to answer key business questions, inform the business strategy, ensure the business remains financially stable and exposure to key risks are understood. A key focus of this role will be to apply actuarial and behavioural science principles to understand and analyse member journeys from initial lead generation through to ongoing engagement. This will include strategic involvement aimed at optimising each step in the journey.
Areas of responsibility may include but not limited to
The successful applicant will be responsible for but not limited to the following broad job functions:
Competencies
Education and Experience
Behavioural
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.Apply now
Discovery – Insure
Telesales Consultant – Fixed Term Contract
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key Purpose
Identify and sell the appropriate Value Added and Ancillary Products (VAPS) from Discovery Insure to its customers.
Areas of responsibility may include but are not limited to
Personal attributes and skills
Education and Experience
Education:
Minimum Experience:
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Invest
Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.
Key Purpose
The successful candidate will be responsible for:
Objectives of this role
Responsibilities
Education and Experience
Required skills and qualifications
Preferred skills and qualifications
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery – Discovery Connect
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Connect
People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.
Key Purpose
The Talent Acquisition Specialist is responsible to plan and manage the end to end operational recruitment process for high volume recruitment. As a recruiting specialist, this individual will partner closely with the hiring managers to ensure that the recruiting process moves efficiently and that the organisation is effectively identifying and hiring the talent the business needs to achieve its’ goals.
The Talent Acquisition Specialist also contributes to the creation of a ready pipe-line of quality candidates to fill future openings as quickly and efficiently as possible.
Areas of responsibility may include but not limited to
This is an end-to-end process from advertising positions to successfully placing candidates.
Personal Attributes and Skills
Education and Experience
Essential Qualifications:
Essential Experience:
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery Connect :Virtual Sales Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out
and invest in exceptional individuals who understand and support our core purpose, and whose own
values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven
people to be their best. As global thought leaders, Discovery is passionate about innovating in order to
not only achieve financial success, but to ignite positive and meaningful change within our society.
Job Description
The Virtual Sales Consultants are expected to be highly motivated and professional ambassadors for
Discovery Connect, supporting clients after their initial product take-up via the Discovery Connect
channel. Successful consultants are those that build trust-based relationships, offer world-class service
and reliability, always doing what is best for our clients.
Consultants are expected to generate sales opportunities via targeted existing Discovery Connect
clients (>100,000 high value target clients) through on-going servicing and upsell campaigns across the
Discovery product range. Consultants must carry themselves off professionally, conducting virtual
(Zoom-based) client appointments and completing holistic FNAs and sales across the product range.
Consultants will be expected to manage their own diary, client appointments and sales pipelines;
proactively seeking sales opportunities and offering solutions tailored to a clients’ needs
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
• Achieve sales targets through participation in proactive sales and marketing initiatives / campaigns
• Maintain a professional approach to selling and manage the high networth clients efficiently
• Communicate to members via telephone, email and video-calls
• Conduct Financial Needs Analysis
• Comply with the compliance requirements
• Achieve quality targets
• Adherance to service level agreements
• Build relationships with internal departments to ensure superior service offering to clients
• Keep up-to-date with competitor product and service offerings and industry developments
• Deal with client queries and provide information on a range of sales and service issues
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
• Self motivated
• Goal orientated
• Team Player
• Ability to perform under pressure
• Adaptable to change
• Persuasive and resilient
• Self managed with sound time management
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
• Matric
• At least 2 years sales experience
• Minimum 1 year Discovery Life product knowledge
• Minimum 1 year Discovery Insure product knowledge
• Minimum 1 year Discovery Health product knowledge
• Minimum 1 year Discovery Bank product knowledge
• Minimum 1 year Discovery Invest product knowledge
• PC literacy, email, word, excel (proficiency in MS Office)
• Tertiary qualification an advantage
• Essential NQF5 and RE5 qualification
• COB Qualification
Beneficial:
• Tertiary qualification, particularly a business degree (or progress towards one)
• Sound investment, life and other insurance knowledge
• Broker consulting experience in the financial services industry
• An understanding of financial planning
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.Apply now
Internal Job Description
Discovery Internal Audit
Internal Auditor
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
The successful candidate will be responsible for completing audits inside Discovery and providing feedback on the outcome. The successful candidate must be driven, possess a sense of urgency and work flexibility.
Areas of responsibility may include but not limited to
Awareness of the IIA International Professional Practices Framework (IPPF), Code of Ethics and Standards
Perform audit in line with Audit Methodology and Audit Software requirements.
Assist Senior Internal Auditor in preparation of engagement letter.
Document systems descriptions and/or walkthroughs for the scope areas identified within the engagement letter.
Obtain approval from business for documented system descriptions and/or walkthroughs.
To review the system established to ensure compliance with those policies, plans, procedures, laws, regulations and contracts which could have a significant impact on operations and reports.
Completion of the Audit Checklists and overall maintenance of the Pentana Audit File (in line with Audit Methodology).
Document risks and controls for the scope areas identified within the engagement letter.
Obtain approval from business for documented risks and controls.
Prepare test procedures for adequate controls.
Perform fieldwork testing.
Draft working papers in line with GIA methodology
Provide feedback to Senior Auditor / Audit Management regarding progress on activities.
Advise Senior Auditor / Audit Management immediately of any problems experienced on audit sections.
Escalate cases where feedback is not received.
Produce finalised working papers and evidence for all components of work, as per standards set in the Audit Methodology
Confirm errors / control weaknesses identified with business prior to drafting observations.
Draft observations for confirmed errors / weakness and rate observations
Format first draft of report prior to review by the Senior Internal Auditor / Audit Management
Assist Senior Internal Auditor in ensuring that the management comments and agreed actions provided are appropriate.
Update Audit Software with all required information and sign off working papers.
Clear Audit Management / Senior Internal Auditor review / coaching notes (sign off)
Completion of mini appraisals for each audit performed within 2 weeks of final audit report being issued.
Timely capturing of billable time, proactively managing output and productivity of 90%
Share business related knowledge with team.
Implement training and learnings within audit work, to ensure continued enhancement and quality.
Education and Experience
National Diploma Internal Audit / B Degree or equivalent qualification (with Accountancy and / or Auditing as majors
Studying towards or in possession of the relevant B Comm Degree
Studying towards CIA, CCSA, CFSA
Preferable experience in the Financial Services Industry
2-3 years experience in Internal Audit
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
The Group Tax Department is responsible for the Tax Strategy of Discovery. This encompasses the following functions:
Key Outputs may include but are not limited to:
The jobholder’s responsibilities will be to support the deliverables of the team, which include:
Work Experience
Education / Qualifications
Technical Skills /Knowledge
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery – Forensics
Forensic Investigator – Health
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Group Forensic Services
Our division is responsible for the management and investigation of any fraud or related offences within the Discovery Group
Key Purpose
This role falls within the Discovery Group Forensics department and reports to the General and Divisional Manager. The successful candidate will be required to investigate all issues pertaining to healthcare fraud
Areas of responsibility may include but not limited to:
Personal attributes and skills – Discovery Person
Education and Experience
Minimum:
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best.
As global thought leaders, Discovery is passionate about innovating – not only to achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Bank
We’re the world’s first behavioural bank, designed with our clients in mind. We haven’t changed just one thing, we’ve changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and love to dazzle your clients, Discovery Bank could be the place for you.
We welcome inspired, positive and committed people to apply for jobs in Discovery Bank where you will be liberated to realise your full potential.
Job Purpose
The Cloud Engineer will optimize the company’s VMware network as well as Cloud Services. The incumbent will deploy Virtual applications on prem & on cloud environments and providing VMware/Cloud services support. They should exhibit sound knowledge of VMware ESX, Cloud Services (Azure) and related technologies. An accomplished Cloud engineer will be someone whose expertise results in the successful integration of Virtual/Cloud products across multiple data canters.
Areas of responsibility may include but are not limited to:
Cloud Services
Technical Skills:
Education and Experience:
Special Requirement
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery Health
Health Coach – Independent contractor
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
DHCS consists of 8 teams that are supported by dedicated Shared Services, Finances and Business Support teams. The teams under DHCS are:
Through its teams, DHCS aims to:
Health Coaches offers a service through a set of health and lifestyle programmes designed to facilitate self-management and is offered to covered persons based on certain eligibility criteria. We promote sustainable lifestyle change and support through behavioural change, emotional support, benefit navigation, goal setting and tracking to decrease the cost of health care and improve a member’s quality of life.
Coaching eligible members by making use of interpersonal communication and related techniques designed to engage clients actively and safely in health behavior change about evidence based clinical strategies and interventions to better self-manage their health, health risks(s), and acute or chronic health conditions resulting in optimal wellness, improved health outcomes, lowered health risk, and decreased health care costs.
Areas of responsibility may include but are not limited to:
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Vitality RSA Systems
Discovery Vitality RSA Systems is a dynamic and energetic environment which encourages an ownership attitude. The environment provides innovative systems development, architecture, support and infrastructure to our internal clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our business units and other key stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.
Key Purpose
• Is a servant-leader for the Scrum Team that does anything possible to help the team perform at their highest level.
• Help form a self-managed team that is motivated, predictable, transparent and consistently delivers quality work and continually inspects and adapts in order to improve and maximize throughput whilst upholding the Agile values, principles and practices.
• Facilitates the removal of impediments teams face when developing solutions.
• Implements agile best practices within a team.
• Helps the development team, business and management develop a culture of collaboration – Act as a change agent to the team and organization.
• Supports the team to be self-organizing and function as an accountable, high performance team.
• Focused and goal driven and helps to achieve the Sprint goals.
• Be a master facilitator.
Areas of responsibility may include but not limited to:
• Act as Scrum master for 2 scrum teams with a focus on guiding the teams towards improving the way they work.
• Facilitate Scrum Events ensure that they are focused and productive (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives and Backlog Grooming).
• Help facilitate Product Planning Workshops and Release Planning Sessions.
• Assist the Product Owner in prioritization and scheduling of work, to meet delivery time frames.
• Ensure backlog is in good standing by having regular re-occurring weekly backlog grooming sessions.
• Ensure that all the team members understand their role and fulfil them to the best of their ability.
• Guide/coach/mentor the development team to take on the responsibilities of the process and ownership of the product – lead the team to a self-organized state.
• Build a high performing team, focusing on improving team dynamics and performance, help the team manage interpersonal conflicts, challenges and opportunities for growth.
• Protect the team from interruptions and distractions to maximize productivity and create flow of work.
• Identify and facilitate the resolution of identified impediments.
• Help the team make achievable sprint commitments with the use of velocity data and team availability.
• Help the team members communicate, co-ordinate and meet their delivery goals.
• Ensure the team / stakeholders adhere to Definition of Ready (DoR) / Definition of Done (DoD).
• Highlight risks and dysfunctions where the DoR / DoD is not met.
• Ensure the team uses the standardized reference story for estimating.
• Ensure understanding of the Agile principles and Scrum process, across teams and stakeholders.
• Ensure adherence to the Agile principles and Scrum process and help resolve any deviations.
• Raise issues that are putting delivery at risk as soon as they arise.
• Help facilitate delivery solutions and manage expectations.
• Responsible to produce the following artefacts (Weekly Sprint Reports, Release projection / Burndown) to create visibility and transparency of the progress and status of the systems delivery.
• Continually grow and share Agile knowledge.
Personal skills and attributes:
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver
Education and Experience:
• Tertiary degree (B. Engineer, B.Com, BSC).
• Certified scrum master/scrum practitioner.
• Knowledge and/or experience of Kanban.
• Knowledge of the software development life cycle.
• Proficient with Jira / Confluence.
• Excellent communication skills in English in written and spoken form.
• At least 2-4 years experience working in a Scrum Master role.
• At least 2 years experience working in an agile environment, preferably in a variety of situations.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery Health
Pre-authORISATION sERVICE CONSULTANT
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
By applying for this role, you are consenting to be placed in our Talent Pool for future recruitment, should we have met our recruitment numbers.
What is a Talent Pool?
In simplest terms, a talent pool is a database of candidates that have already been deemed qualified for particular positions and who can be offered roles as soon as they become available.
What does this mean for you?
It’s good news because it means, you will still go through the recruitment process (assessments, role plays and interviews) and if you meet our minimum criteria, will be next in line for consideration as soon as we require more staff.
You will remain as an active candidate on our database and we will update you on progress on a monthly basis.
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servicing channels, primarily over the telephone.
To effectively manage the risk of in-hospital admissions by using your clinical knowledge and integrating this with your understanding of the benefits of the scheme and ensuring accurate information regarding funding
Key outputs
The successful applicant will be responsible for but not limited to the following job functions:
Competencies and Skills
Behavioural Competencies
Knowledge
Skills
Personal Attribute and Skills:
Education and Experience
Education:
Experience
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Key purpose
To lead, manage and guide a team of Telesales short-term consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose.
Key Outputs
The successful candidate will be expected, but not limited to perform the following key outputs:
Leading and managing a team of Telesales short-term agents
Inspire, coaching, and develop team to reached aspirations and targets within the business.
Performance operations duties such as dealing with elevated queries/problems, assessment agents call, distribution of team stats.
Conducting candidate interviews
Experience with the Performance Management process.
Managing stakeholder relationships within the business,
Ensuring continual communication between management and staff.
Adhere to and enforce internal policies.
Responsible for business reporting.
Monitor and attend to compliance supervisions for staff.
Responsible for keeping administration on track.
Personal attributes and skills
Excellent verbal and numeric communication skills
Sales Orientated
Quality driven
Critical thinking and problem-solving ability
People-focused
Quality driven
Attention to detail.
Strong Interpersonal Skills
Strong Leadership skills
Problem solving skills.
Decision making skills.
Stress tolerance.
Excellent time management skills
Organizational awareness
Ability to work within a team and drive team culture.
Qualification & Experience
Essential Requirements:
Grade 12 Qualification
4 years outbound/ Inbound experience
2 years Team Leader/leadership experience within the financial services industry
Proficiency with MS Office, specifically Excel
Regulatory Exam and NQF 5 FAIS credits
Proficient in English (writing, reading, speaking)
Advantageous Requirements
BCOMM or related degree
Bilingual (writing, reading, speaking
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Clinical Benefit Advisory Team
Medical Advisor
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Clinical Benefit Advisory Team
The Clinical Benefit Advisory Team (CBAT), a subsidiary of Discovery Health, comprises Medical and Legal Advisors who offer clinical and legal expertise on complex cases. The Council Liaison Managers serve as the bridge between Discovery Health and the Council for Medical Schemes, providing support to the Legal Advisors. Additionally, the Medical Review Consultants ensure that clinical cases are thoroughly reviewed, and appropriate decisions are made. The team operates regionally in Sandton and Cape Town.
Key Purpose:
This position requires the successful candidate to be able to make funding decisions for clinically complex cases as per scheme rules, in keeping with principles of evidence based medicine while promoting cost effective and quality healthcare for our members and managing interactions with external clinical providers.
Key Outputs:
The successful applicant will be responsible for but not limited to the following job functions:
Provide clinical support to the Medical Review team, PMB team, Chronic Illness Benefit, hospital case management, oncology case management, exec office, benefit compliance review, the underwriting and forensics area, as well as other business areas.
Ensuring the workflow pools and TWT are met
Participating in key clinical forums internally and externally
Daily Clinical Review – Preparing of cases, case presentation, loading member remarks and clinical exceptions, arranging second opinions/external expert opinion and follow up
Communication of funding decisions to the relevant parties
Keeping abreast with legislative and industry changes and how it affects your business unit
Keeping updated with the latest clinical thinking and attending CPD events
Identification of new trends in Medical Industry, and engagement with relevant clinical stakeholders
Constant interaction and relationship building with external health care providers
Maintenance of database of funding decisions made
Support to Junior Staff and other Medical Advisors
Knowledge of Claims, coding and assisting in getting payment resolutions
Identify operational gaps and initiate improvement strategies
Clear knowledge of evidence based medicine and the application thereof
Review of clinical evidence on a case by case basis
Liaison with various business group TWGs
Knowledge and Skills:
Competencies:
The successful candidate must demonstrate the following competencies:
Role Specific Behaviours
☒Ensures accountability.
☒Action oriented
☒Manages ambiguity.
☐Attracts top talent.
☐Business insight
☒Collaborates
☒Communicates effectively.
☒Manages complexity.
☒Manages conflict.
☒Courage
☒Customer focus
☒Decision quality
☐Develops talent
☒Values differences
☒Directs work.
☒Drives engagement
☐Financial acumen
☒Global perspective
☐Cultivates innovation.
☒Interpersonal savvy
☒Builds networks.
☐Nimble learning
☒Organizational savvy
☐Persuades
☒Plans and aligns.
☒Being resilient
☒Resourcefulness
☒Drives results
☒Demonstrates self-awareness.
☒Self-development
☒Situational adaptability
☒Balances stakeholders
☒Strategic mindset
☐Builds effective teams.
☒Tech savvy
☒Instils trust.
☐Drives vision and purpose
☒Optimizes work processes
Education and Experience:
The following requirements are essential:
Matric
Qualified Medical Doctor
Full and Current HPCSA registration – Independent Practice
Minimum of two years experience in a Private hospital or clinic
The following requirements will be advantageous:
Previous Medical Advisor or managed healthcare experience
Knowledge of DH SOP’s and Process experience (internal only)
Provider payment arrangements (internal Only)
Clinical coding knowledge of ICD-10 and/or CCSA
Personal Attributes or Competency Profile
The Discovery Person
Values Driven
Optimistic
Learns on the Fly
Resilient
Instils Trust
People Savvy
Drives Results
Problem Solver
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Discovery – Vitality RSA
Project Manager (Intermediate)
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Vitality RSA
Vitality is at the heart of Discovery’s shared value model and aims to reward members for positive behaviour change. Vitality is a global thought leader in wellness and encourages members to live healthier lives. Vitality operates in a fast-paced and agile environment and has remained at the forefront of wellness thought leadership by delivering cutting edge innovation through bi-annual product launches. Within the team of 500+ creative minds, projects span across all areas, including marketing, finance, data, people, MIS and actuarial, operations, systems, strategic programs and wellness – providing opportunities for a holistic experience. Vitality partners with leading partners to provide members with a superior rewards experience, providing a dazzling service to our members. In all they do, Vitality people pride themselves in living the Discovery values and championing its core purpose of making people healthier and enhancing and protecting their lives whilst being the everyday ambassadors.
Key Purpose
The Vitality PMO is responsible for driving the delivery of brilliant products that make people healthier, increase member growth and engagement and strengthen our business. We are looking for an experienced Project Manager to join our team of driven and dynamic project management professionals. In this role you will be responsible for managing the delivery of high-quality projects which span over multiple business areas and business partners within the Discovery Vitality environment and, ensuring that the project objectives and business requirements are timeously met.
Personal Attributes and Skills
Areas of responsibility may include but not limited to
Education and Experience
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Invest
Launched in 2007, Discovery Invest offers the full range of investment products for any client need, providing access to our top performing range of Discovery funds as well as a wide selection of leading local and international fund managers. Recently, Discovery Invest launched a unique offshore offering to enable South African investors unparalleled ease in accessing international investment opportunities. Discovery Invest is seeking to leverage the shared-value model to promote financial health and freedom for millions of South Africans. Through unique behavioural incentives and benefits, we reward clients for positive investment behaviour with extra investment returns. Discovery Invest is the only shared value investment platform in the country maximizing client outcomes before and after retirement. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.
Key Purpose
The Executive Relationship manager is responsible for proactively managing relationships with Discovery Invest’s top advisers by supporting and servicing them to promote new and maintain existing Invest business, ensuring exceptional service delivery and fostering strong relationships to position Discovery Invest as their preferred service provider. The candidate should be a strategic partner with these top advisers to ensure you understand their current business and business targets. To be a successful Executive Relationship Manager, you should possess excellent written and oral communication skills.
Objectives of this role
Become a reliable point of contact for relationships and establish a strong business relationship.
Develop open and effective channels of communication with each relationship to ensure client loyalty and satisfaction among these advisers.
Foster strong relationships with top adviser, their office staff, and all key stakeholders linked to the advisers, such as franchises.
Ensure exceptional service delivery in collaboration with internal teams.
Maintain high-quality service touchpoints across Discovery Invest businesses.
Contribute to the achievement of business targets and objectives.
Strategically contribute to advisers’ business targets.
Develop and implement client service strategies to enhance client experience.
Promote a culture of continuous learning, innovation, and collaboration within the team.
Responsibilities
Education and Experience
Required skills
Preferred skills and qualifications
Are you a dynamic, innovative marketer with an entrepreneurial mindset? Then we want you to join our Discovery Bank Marketing team and help us dazzle our clients with exceptional benefits, rewards and service at every touchpoint.
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.
Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
The Marketing Consultant is a member of a high-performance marketing team that builds the Discovery Bank brand, and partners with the Discovery Bank business to implement marketing solutions to meet the Bank’s business objectives.
The Marketing Consultant will be responsible for running projects, using marketing and digital best practice and leveraging internal and agency relationships, to deliver marketing and digital campaigns within budget. In addition, the Marketing Consultant will provide support on a range of marketing and digital projects and integrated marketing campaigns, and provide specialist marketing advice to stakeholders.
Knowledge
Skills
Attributes
Education and experience
Qualifications
Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
We wish you all the best with your applications
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…