JSE Vacancies

Share this post on

Facebook X LinkedIn

To apply, click on the link at the end of the posts and all the best with your applications.

Application Support Specialist

Listing reference: jse_000597

Listing status: Online

Apply by: 13 March 2025

Position summary

Industry: Financial Services

Job category: Application Development and Programming

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

We are currently recruiting for an Application Support Specialist to join our dynamic team, based in Sandton.

Job description

The primary function of the Application Support Analyst is to provide 1st line operational technical support to JSE business critical applications to ensure that JSE Production systems execute accurately, timeously and within agreed SLAs. To deploy and support 3rd party and in-house developed technology capabilities within the Information Technology division. Engagement is expected with both internal and external stakeholders when required.

Stakeholder Management

Manage vendors and cross functional teams to ensure that tasks are completed where there is a dependency.
Engage business users, development and task teams to ensure clarity regarding requirements in terms of data related issues, problem resolving initiatives etc. to ensure needs are met.

Business Objectives / Financial

Focus on continuous improvement initiatives to improve overall effectiveness and efficiency of all Production and Testing environments.
Support and monitor systems to ensure that JSE Production systems execute accurately, timeously and within agreed SLAs.
Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets.

Self-Management

Improve personal capability and professional growth in line with JSE objectives by discussing development needs and proposed solutions with management.
Be an effective team member encouraging teamwork and freely sharing knowledge.
Visibly live the JSE values contributing to the achievement of divisional objectives.
Manage self in terms of development, delivery and act as a self-starter.

Transformation and Innovation

Support implementation of business optimisation improvement through team engagement.
Encourage innovation, listen and act upon ideas from team and provided technical / expert contribution.
Drive the adoption of the JSE leadership brand.

Minimum requirements

Qualification:

Degree or Diploma in Computer Science / Information Technology, etc.
Microsoft Azure / DevOps relevant certification(s).
Certifications: MS SQL (including SSRS, SSAS and SSIS).
Linux related certification(s) / RedHat.
Microsoft relevant certification(s).

Experience:

Minimum of 5 years in a specialist application support position.
Extensive Linux experience.
Extensive experience in scripting / languages – Bash & Python.
Extensive experience in supporting core mission-critical systems.
Extensive experience in supporting multiple core-application landscape.
Working a highly pressurised environment with an understanding of the nature of the systems being supported.

Knowledge and Skills:

Implementing and supporting of the respective technologies – Microsoft, Linux, 3rd party applications.
Adapting behaviour to meet major changes at work.
Adapting to a major organisational change.
Building and maintaining effective relationships with internal and external stakeholders.
Communicating complex information orally.
Communicating complex written information.
Communicating internally.
Conducting Business Impact Analysis.
Conducting root cause analysis Developing educational materials (e.g., training manuals, multimedia visual aids).
Evaluating information systems.
Interacting with external clients.
Managing work queues.
Monitoring adherence and compliance.
Preparing and delivering presentation Providing expert advice/opinion Providing technical support.

Reconciliation Administrator: Registry

Listing reference: jse_000605

Listing status: Online

Apply by: 7 March 2025

Position summary

Industry: Financial Services

Job category: Other: Banking, Finance, Insurance, Stockbroking

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Introduction

We are looking for a candidate to join the Registry team at JSE Investor Services (JIS), to perform daily, monthly and ad-hoc reconciliations, administration, and accounting support tasks, including updating and maintaining unclaimed dividend payments, and other records, in accordance with Issuer, statutory and service agreement standards.

Job description

Financial Reconciliantions Services

Administer and balance all bank reconciliations for various client dividend and JIS bank accounts by gathering information, contacting clients, and ensuring information is accurate.
Supply reconciliations to internal and external clients timeously and in accordance with SLA.
Query and correct extraneous payment items with the banks.
Maintain and update unclaimed payment lists.
Ensure that daily balancing and checks are in place to identify any variances.
Verify, confirm payment statuses – double check if payments have been negotiated – administer and provide accurate recons for bank accounts, and update statuses from all shareholders.
Identify problems and high-risk events, raise issues with management for assistance and resolution.
Ensure supporting evidence is available for all figures reflected in the reconciliation.
Continuously seek to improve processes to create efficiencies and contribute towards enhancing the overall reconciliation process.
Perform ad-hoc reconciliations.

Systems Administration

Perform system reconciliations on all payment types.
Keep INSTA up to date with all entries that are cleared off bank statements.
Upload bank statements and reconciliations onto INSTA where applicable, daily.
Update correct payment statuses for all shareholders daily.
Download daily bank statements from online banking system.

Compliance

Maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures.
Operate within controls and procedures to ensure the integrity of JIS.
Identify and report risks or areas of concern to management within area of responsibility.
Ensure compliance with all relevant regulations and procedures.

Customer Service

Maintain effective working relationships with customers (both internal and external) towards rendering highest quality of services.
Identify and solve problems whilst demonstrating a high level of integrity in line with the JSE core values.

Revenue Cost Control

Reconcile and report monthly marginal income earned from interest on JIS accounts.
Reconcile daily transactions to secure recovery of bank charges from clients and to identify any discrepancies and incorrect transactions.
Explore opportunities to control and reduce costs.
Administer transfer of funds between respective internal accounts to provide accurate splits between Issuer and JIS funds.

Minimum requirements

Qualification

Minimum – Matric
Diploma in Finance is advantageous

Experience

2 -3 years’ experience in Reconciliations, Registry Operations, Shareholder Services, Financial Administration and Accounting

Professional Knowlwdge & Skills

Understanding of Registry and CSDP environment.
History of share registers.
Knowledge of Managed Separation (Share allocations and payments); Dividend payments; Equity settlements, Corporate Actions.
Ability to analyse data sets and information.
Understanding of FICA, STRATE and legal documents.
Computer Literacy (advanced Excel skills).
Proficiency in Insta.

Digital Channel and Content Manager

Listing reference: jse_000606

Listing status: Online

Apply by: 1 April 2025

Position summary

Industry: Financial Services

Job category: Media, Advertising, PR, Publishing and Marketing

Location: Sandton

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

About our company

Introduction

We are currently recruiting for a Fixed-Term-Contract (Maternity Cover) Digital Channel and Content Manager to join our dynamic team, based in Sandton.

Job description

To lead and manage the JSE digital platforms (websites, online advertising, intranet, and social media) content effectively, to create the best user experience for potential customers to access the JSE services and information and thus contributing to the attainment of the JSE strategic objectives while setting the standards and frameworks for capability best practices, governance, monitoring and reporting.

KEY PERFORMANCE AREAS

Results Delivery

Lead the delivery of the JSE enterprise-wide digital content strategy through and in partnership with the JSE preferred website agency.
Partner and collaborate with business to ensure that the digital web content supports the business overall objectives.
Develop a metrics for the measurement and evaluation of the JSE web, online advertising, intranet and social media platforms performance and report on progress periodically.
Generate insights, in relation to the web content and online advertising that can assist the business in attaining its set objectives.
Manage the Web UX and UI design processes as and when required to change the design of the website and intranet.
Manage the web testing with service providers to ensure good performance of the design as well as operation against set objectives.
Develop web governance policies and structure that is in line with the web and content strategy.
Manage and oversee the web analytics to generate insights for the web improvement and development.
Apply cost effective principles in the planning and delivery of tasks and activities that contribute to the achievement of divisional strategic goals.
Provide input into the divisional budget planning process.
Manage the departmental budget to ensure that spend is in line with budget provisions as well as negotiate with suppliers to get value for the allocated spend.
Lead the development of the website Corporate Identity and overall online Brand Identity.
Provide professional leadership in the development of the social media playbook for the business.
Identify and encourage stakeholders to utilize Data Management platforms to better improve the leads process.
Identify and encourage participation in activities that are appropriate for own and team member’s development in respective areas of responsibility.
Demonstrate and deploy integrated risk management, governance and compliance frameworks across the digital platforms.

Stakeholder Relationship Management

Establish regular communication with internal business partners to support their business objectives through website and social media content management.
Build mutually beneficial relationships with suppliers/partners to deliver on set objectives for the function.
Manage internal stakeholder relationships through articulating the digital content strategy in a way that is well understood and supported by the business.
Anticipate partner needs by providing best in class digital content practices to ensure the up-to-date content for the website.
Provide subject matter expertise, insights, and thought leadership in digital platforms.

Process Management

Project manage the development of the JSE websites content strategy, that is aligned to the strategic goals of the business.
Develop clear processes as well as workflows for digital content changes, together with internal partners as well as vendors working on the website.
Ensure that team members adopt and follow the set processes in conducting their activities.
Ensure prudent resource management by developing briefing templates that will allow for clear communication of briefs and expectations to service providers.
Ensure that signoff procedures and best in class processes are developed and implemented.
Always ensure content accuracy especially with critical information that may have reputational impact on the JSE.
Balance potentially conflicting needs of the business partners with clients’ expectations in relation to website content as well as social media platforms.
Work with digital agency to improve layout of the pages and SEO to make information easy to find as well as align with business objectives.
Utilise analytics to generate insights that can assist in improving the useability of the JSE websites.
Manage digital agency Service Level Agreements (SLA’s) to ensure that they deliver within the agreed standards and expectations.
Continuously monitor efficiency of the digital platform and liaise with relevant stakeholders to make remedial action based on sound findings from the monitoring of the platforms.
Continuously improve on the quality and relevance of content shared on the platforms by understanding customer needs and mapping them against what the JSE platforms offer.
Work collaboratively with the brand and marketing teams to ensure that the digital platform is an effective communication and promotion channel for the business that promotes its offerings as well as enhancing its brand positioning according to the strategic intent of the division.
Meet compliance expectations by aligning content with marketing, brand and communication guidelines so that reputational risk can be averted.
Ensure that the brand visual identity guidelines are used on the digital platform and work collaboratively with the brand team to develop visual identity solution where current guidelines are unclear.
Work with marketing and brand team to refresh and keep the website visual appeal fresh and aligned to the brand positioning and visual guidelines.
Develop governance processes for both social media and web platforms.
Draw on latest best in class technologies and tactics to improve the digital marketing efforts of the JSE.
Work with stakeholders to source fit for purpose technology and solutions that will improve delivery as well as security of the JSE brand in the online space.
Manage end-to end digital projects and campaigns.
Continuously optimise landing pages A/B & Split Testing and while understanding user funnels.

Self Management

Ensure all team members understand and supported JSE vision and divisional strategy.
Take accountability for making others successful by removing obstacles to team performance and success.
Participate in recruitment processes to ensure selection contributing to success of team.
Ensure on-boarding process is followed for all new hires and transfers to embed the JSE values and cultures.
Ensure self and team members has required skill and professional/ technical expertise by assessing gaps and development areas and creating development plans.
Ensure each team member has a job profile that clearly equips team member with a clear view of full performance in the job.
Create performance agreement for each team member with measurable goals and objectives so that they understand how their performance will be viewed, recognised and rewarded.
Conduct performance review sessions with team members to review performance and progress against targets and agree on appropriate action required to meet targets or standards.
Engage with team in such a way that the feel motivated to achieve better performance feel respects and diversity valued.

Transformation and Innovation Contribution

Contribute to driving improvements for the digital platform standards, tools and solutions by formulating digital presence policies.
Analyse, research, develop and implement improvement/innovative ideas and value adding solutions contributing to divisional and JSE result.
Keep abreast with social media trends and updates to ensure that the JSE strategies and tactics are adjusted to benefit from the ongoing platform updates and improvements.
Network with industry players to understand and to be informed of the social platforms offerings.
Continuously search for new web platforms, content management systems, web applications and functionalities that may be used and optimised by the JSE.

Minimum requirements

Qualification:

Degree or Diploma, in Marketing, Digital Marketing or Information Technology.

Experience:

5 – 6 years’ having worked in website development.
2 years’ experience in managing teams as well as working in a digital marketing environment.

Knowledge:

JSE culture and values
JSE policies and procedures
JSE vision and strategy
Relevant JSE product knowledge
Relevant regulatory knowledge
Principles of project management
Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email)
Content Management systems
Martech – Marketing technology platforms
Social media Platforms
Divisional service offerings
Budget forecast assumptions
Business continuity standard
Business principles
Data analysis
Decision-making process
Industry trends
International Standards for Professional Practice
Coaching principles
Diversity management
Employee training/development
Performance management and evaluation methods
JSE Job levels, Nature of job standards and performance agreements
Business terms and definitions
Business writing
Capacity planning
Change management
Client service strategies
Communication Strategies
Research methodology
Resource allocation principles
Stakeholder management

Skills:

Challenging the status quo with a view to improving the environment or peoples understanding
Giving presentations
Identifying trends
Enforcing disciplinary actions against employees
Initiating disciplinary hearings
Communicating job requirements and performance standards to others
Conducting performance appraisal interviews
Conducting performance feedback meetings
Coordinating on-the-job training for new hires (e.g., identifying need, scheduling, resource allocation)
Resolving disputes
Assessing employee performance
Building/leading a team
Communicating complex information orally
Communicating complex written information
Completing a project with constraints
Conducting a needs analysis
Developing multiple creative solutions
Providing professional advice/opinion

Business Intelligence Developer

Listing reference: jse_000595

Listing status: Online

Apply by: 8 March 2025

Position summary

Industry: Financial Services

Job category: Business Analyst

Location: Sandton

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Introduction

We are currently recruiting for a Business Intelligence Developer to join our dynamic team, based in Sandton.

Job description

To develop, deploy, and maintain BI and analytical solutions using the relevant query tools, data visualization & interactive dashboards, ad hoc reporting, and data modelling tools, thereby transforming data into knowledge for business / client use.

KEY PERFORMANCE AREAS

Business Intelligence Development

Translate business needs into technical BI Solutions.
Design, build and deploy BI solutions using Microsoft Azure and PowerBI stack:
- Participate in data warehouse design.
- Design & implement the data model which will result in the curation of the data in a manner which supports self-service Business Intelligence.
- Build the necessary ETL jobs using Synapse Analytics.
- Build tabular cubes utilizing MDX and DAX languages.
- Build and deploy reports using PowerBI Paginated reports (or SSRS).
- Design user-friendly, rich, and compelling PowerBI Reports and Dashboards.
Define technical tasks to deliver solutions.
Conduct unit testing and troubleshooting.
Maintain and support data analytics solutions.
Validate that BI Solution Data flows accurately sync into Microsoft Purview; and link the Data Glossary terms to technical asset on Purview.
Collaborate with relevant teams to build solutions.
Create and update technical documentation.

Process Efficiency

Actively look for improvements in the current set-up of analytical products, processes and team collaboration and performance.
Deliver or facilitate the delivery of client ad hoc queries.
Support Research Analysts with relevant data for ad hoc client queries and insights.
Acquire and maintain a broad base of knowledge and experience with current trends in BI, reporting and analytics.
Improvement opportunities monitored – conclusions and findings applied to improve or benefit business.
Deliver or facilitate the delivery of ad hoc queries.

Project Management

Ensure all tasks are logged and updated on the Kanban board.
Contribute to all phases of the project including planning, capacity allocation and schedule tracking.
Provide project-specific subject matter expertise for a specific technical deliverable.
Adhere to the project management methodology and rituals defined within the team.
Ensure all tasks are logged and updated on the Kanban board.

Compliance

Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures.
Operate within controls and procedures to ensure the integrity of the JSE Information Services.
Maintain compliance with all pertinent regulations and procedures to avoid fruitless, wasteful, and irregular expenditure.
Identify and report risks or areas of concern to management within the area of responsibility.

Customer Service

Address stakeholder business challenges by using data and providing new analytical solutions.
Continuously share information and present solutions to team and Architects and keep stakeholders informed regarding progress of solutions.
Maintain effective working relationships with customers (both internal and external) towards rendering highest quality of services.
Identify and solve problems whilst demonstrating a high level of integrity in line with the JSE Information Services core values.
Ensure the provision of high-quality service to all external and internal clients.
Information shared with team, Architects, and stakeholders to maintain contact and open communication lines to ensure efficient solution delivery.

Cost Control

Promote the effective and transparent use of Business Intelligence resources.
Explore opportunities to control and reduce costs (especially for Microsoft Azure and PowerBI).