Deputy Director: Online Communication

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To apply, click on the link at the end of the posts and all the best with your applications.

APPLICATION REQUIREMENTS

Complete the online job application form and attach all relevant and updated documents (Certified
Qualification/s/Certificates, ID, and CV).
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the selection process.
You will be requested to provide a brief description of your work experience relating to the vacancy.
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date.
If you are an internal applicant, your employee number will be required.
Applicants are advised to use Google Chrome when applying for CoJ positions.

DISCLAIMER

The City of Johannesburg is currently recruiting and will not demand payment in any form for any job
placement. All vacancies are advertised in newspapers and on the CoJ website.
The City of Johannesburg applies the principles of employment equity as per the National legislation
and policy guidelines and will consider designated groups in line with these requirements. We are an
equal-opportunity employer.
By submitting your application for a position at the City of Johannesburg, you are consenting that the
personal information submitted as part of your application may be used for the purposes of the
Recruitment and Selection and related process.
However, registering your CV and/or receipt and acknowledgment of any kind shall not be an
indication that your application will be successful and/or lead to employment.
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automatically disqualify your application.

VACANCY CIRCULAR 044/2025 City of Johannesburg

Department: Group Communication & Marketing
Branch: Strategic Communication
Designation: Deputy Director: Online Communication
Remuneration: R60 978.62 pm (basic salary, excluding benefits)
Location: Braamfontein

Minimum Requirements:

Matric Certificate / Grade 12;
Bachelor’s Degree (NQF 7) in Digital Communications, Digital Media, Web
Design/Development, Software Development / or related field (NQF level 7);
7 – 9 years management experience with a focus on Social Media, Web Development,
Development and Project Management of Communication technologies, Web CRMs and
Digital transformation strategies.
Digital communication methods and effectiveness;’ HTML JavaScript and editing software;
Management of CMS web and CRMs.

Primary Function:
Lead the City’s Digital Media strategy by developing, overseeing and maintaining digital
communication and related innovation and transformation strategies. This role focuses
on driving modern, citizen-centric solutions that enhance the communication of the
City’s strategic objectives, such as service delivery and stakeholder engagement.
Manage the City’s digital platforms, such as social media, radio, websites, CRMs and
query management ticketing systems. Foster collaboration between departments to
promote digital innovation through research, training and skills transfer. Provide
strategic and technical support to team as well as management. Conduct research on
new communication platforms and technologies. Develop detailed project plans,
timeline and milestones for digital transformation projects and initiatives and oversee
implementation, ensuring adherence to timelines and budget.

Key Performance Areas:

Oversee and manage online communication and related research.
Develop the digital content strategy and direct its creative execution (collation, packaging
and /or distribution);
Provide strategic leadership, direction and oversight on all stakeholder management /
relations that impact overall digital reputation;
Manage the City’s digital platforms;
Accelerate Innovation in the City through the development and implementation of new
ideas, products or methodologies;
Execute sound financial management and control and contribute information to support
the financial planning processes within the department;
Direct and control outcomes associated with utilisation, productivity and performance of
personnel within the sub-unit.

Leading Competencies:

Computer literacy (Microsoft Word and Excel);
Software development skills
CMS management skills;
Web CRM skills and
Mobile app development.

Core Competencies:

Knowledge of and implementation of social media case management systems;
Enterprise social network platforms, including SharePoint and Yammer;
Intermediate level skills in Microsoft development – web, app, digital media management;
Understanding of software as -a- service (SAAS) as a digital transformation model.

“All suitably qualified candidates are encouraged to apply and will be considered. The
City of Johannesburg applies the principles of employment equity as per National
legislation and policy guidelines and will consider designated groups in line with these
requirements. Preference will be given to previously disadvantaged groups including
those with disabilities. Appointments will be made in accordance with the approved
Employment Equity Plan to promote its equitable representation in terms of race,
gender and disability.”

Please take note that only online applications will be considered. Please apply by
using the following link below:
https://share-eu1.hsforms.com/1PnhUv2rWQxGrscUt_K-dBQew554

APPLY ONLINE VIA THIS LINK: www.joburg.org.za

ENQUIRIES ONLY:
Contact Person: Sinead Ahem
Tel No: 011 407 7121

Applicants are respectfully informed that, if no notification of appointment/response is
received within six (6) weeks of the closing date, they must accept that their application
was unsuccessful. By submitting your application for a position at the City of
Johannesburg, you are consenting that the personal information submitted as part of
your application may be used for the purposes of the Recruitment and Selection and
related process. In terms of the Talent Acquisition Policy of the City of Johannesburg,
you hereby consent to the following risk checks should your application be shortlisted: