Sanlam Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Financial Planner – Avion MOB

Location:  

Sandton, Gauteng, ZA

Company:  Sanlam Group

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market. 

We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. 

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

What will make you successful in this role?

1. Assist in growing the Sanlam Adviser Business

• Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to:

• Revenue generation (Single and recurring premiums)
• Activity quotas
• Promote the Sanlam brand
• Treating customers fairly to be applied to all client engagements
• Role is aligned to your personal career aspirations

2. Networking, prospecting and leads generation

• Face to face interactions, social or business, to create business opportunities.
• Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Use existing sources to establish opportunities across Sanlam businesses.
• Personalised client value propositions.
• Marketing on social media.
• Undertake selected client focused activities to generate leads and informal prospecting opportunities.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

3. Client consultations and sales

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
• Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
• Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client’s portfolio annually by undertaking the above steps.

4. Client Service

• Ensure all client interactions are ethical, courteous and professional.
• Follow-up or refer all existing business queries to be resolved timeously through support.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
• Initiate long term client relationships and maintain a relational focus.

5. Monitor, update and reporting (weekly/monthly)

Document and present the following activities:

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Appropriate workflow and activity monitor system entries.

Qualification and Experience

Grade 12

Financial Advisory and Intermediary Services Act (FAIS) “Fit and Proper” requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge and Skills

Financial advice and support

Production target achievement and budgeting

Compliance and risk management

Client relationship management

Financial planning and recommendations

Personal Attributes

Communicates effectively – Contributing independently

Tech savvy – Contributing independently

Action orientated – Contributing independently

Interpersonal savvy – Contributing independently

Persuades – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Collaborates – Contributing independently

Being resilient – Contributing independently

Drives results – Contributing independently

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

Senior Policy Administrator

Location:  

Sandton, Gauteng, ZA

Company:  Sanlam Group

What will you do?

We have an exciting opportunity for a Senior Policy Administrator at Mirabilis based in Illovo.

What will make you successful in this role?

The main purpose of the job is Policy Administration with reference to new business, endorsements, (provide terms on existing policies) finance queries and the dealing with Brokers and other departments.
 

KEY FUNCTIONS:

Policy Administration / Authorization of Team Work:

• Conversions of quotes into Policies
• Endorsements
• Provide terms on existing policies
• Understand Insurance Principles and Business Retention on existing policies
• Dealing with other areas within Mirabilis/ liaising with brokers.
• Manage / monitor incoming / outgoing mail
• Must be able to adhere to deadlines and operating standard and requirements

Qualifications & Experience

• Must have a minimum of 10 years insurance experience within an underwriting capacity
• Preferably 5 years short term engineering insurance experience
• First Level Regulatory Examination
• Relevant Degree / Diploma
• Computer Literacy: Microsoft Office – proficiency in Word, Excel PowerPoint and Microsoft Outlook
  

Core Competencies

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Drives results – Contributing independently

Collaborates – Contributing independently

Being resilient – Contributing independently

Skills

• Team player
• Well-spoken and confident
• Good telephone etiquette
• Immaculate interpersonal skills
• Ability to perform tasks under pressure
• Attention to detail / accuracy
• Continuous development of interpersonal skills
• Proficient in the KIT policy administration system within 1 month of appointment (On the job coaching)
• Training on engineering insurance products

Reinsurance Underwriter

Location:  

Sandton, Gauteng, ZA

Company:  Sanlam Group

What will you do?

Santam Broker Solutions Commercial Privé has a position available for an Commercial Reinsurance Underwriter. 

What will make you successful in this role?

The position will have full accountability for the underwriting of all very large Commercial Property policies with exposures greater than R250m at every stage of the policy lifecycle i.e. from quote stage to amendments to renewal of these policies and will therefore require a certain level of discretion to be considered and applied. The key focus area will be for policies that require reinsurance. Ensure quotations are received, provide all necessary information required by reinsurers for quoting purposes, ensure terms are communicated to all stakeholders and cover has been bound if accepted. The incumbent will be expected to know these policies intimately and be able to discuss details directly with brokers, giving advice where required and suggesting solutions.

KEY RESPONSIBILITIES:

• Have a deep understanding and interpretation of technical surveys, survey reviews and risk reduction controls based on various commercial risk classes.
• Prepare underwriting terms on quotations for these policies in line with the Santam Underwriting Guideline and individuals mandate.
• Assist with amendment Potential queries for these policies on the Santam system
• Prepare reinsurance calculations to determine the exposure
• Read and Interpret the survey report requirements in order to assess the risk and provide brokers with feedback on quotations in this regard.
• Interpret technical information and assist brokers with policy wording interpretation
• Discuss renewals with brokers for these policies and have intimate understanding of these policies so that you can have an informed discussion with brokers, Technical Managers and Commercial Property Specialist where necessary
• Collate information and identify missing information before sending onto Underwriting Specialist; reference source for information and recommend decision to Specialist
• Perform underwriting reviews (new business, amendments, multi claimants and renewals)
• Manage data quality and find solutions to improve data for underwriting purposes

Qualifications & Experience

• Matric
• Minimum of 5 years Commercial Lines underwriting experience
• Minimum 60 commercial credits
• Additional completed tertiary insurance qualifications will be beneficial
• In-depth knowledge and working experience of the Asset All Risk product
• Working knowledge of reinsurance
• Computer literate (MS Word, Excel and PowerPoint – intermediated proficiency levels)
  

Skills

• Analytical thinking with ability to statistically analyse information and data
• Working knowledge of the Santam Mainframe and Policy Centre systems to be in a position to quote and capture the the policies accurately
• Ability to cope with conflicting demands and to prioritise tasks
• Appreciation of insurance and underwriting principles
• Numerical skills
• Information seeking i.e. likes to get to the bottom of things
• Commercial and profit driven
• Execution and deadline oriented
• Good communication skills (verbal and written)
• Keen attention to detail
• Teamwork and collaboration

Our commitment to transformation

• Flexibility
• Excellent interpersonal, communication and networking skills
• Strong client service orientation
• Ability to work under pressure
• Self-confidence
• Problem solving
• MS Office package proficiency, particularly Microsoft Excel

Financial Lines Underwriter

Location:  

Sandton, Gauteng, ZA

Company:  Sanlam Group

What will you do?

SHA Risk Specialists, has a position available for a Financial Lines Underwriter who will be based in  Illovo.  

What will make you successful in this role?

The key activities of a Financial Lines Underwriter are:

• Examine insurance proposal for new and renewal business, gathering and assessing background and supporting information and providing views and analysis on the risk/account.
• Attending to conducting necessary research, evaluating and assessing the risk (including but not limited to coverage analysis, pricing and structure) and discussing/negotiating risks with the broker in order to effectively win or renew the risk.
• Evaluate possible risk and determine appropriate insurance premiums using underwriting tools and practices, underwriting information and own judgement and experience.
• Quote within designated authority levels and refer the account where necessary in accordance with company policy and technical guidelines.
• Monitor portfolio performance and ensure that renewals, new business, lost business and cancellative reserve are tracked and actioned.
• Set accurate, realistic premium forecasts and draft financial reporting as required in a timely manner to enable management to set budgets and monitor performance targets for your own portfolio of accounts and as a contribution to the team portfolio.
• Be able to confidently articulate technical messaging and deliver training, as and when necessary, internally as well as to brokers and clients.
• Accurately enter data into company systems/portals and produce management reports that ensure that the company remains aware of the nature and financial impact of all risks written for your own portfolio.
• Maintain accurate electronic records for auditing and regulatory purposes.
• Proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department.
• Undertake any other reasonable tasks as requested by the U/W Head or Manager in order that the team achieve its objectives.
• Adhere to and where possible, improve, all operational and procedural standards.
• Handle accounts queries and credit control queries to the satisfaction of all parties.
  

Qualifications & Experience

• Tertiary qualification a preference (LLB, B.Comm in Insurance, Finance, Accounting or Economics)
• NQF 7 insurance or risk management qualification.
• Minimum of 3 years technical underwriting experience in the relevant line of business as an underwriter or Minimum of 7 years’ insurance industry experience of which a minimum of 3 years spent in a technical underwriting department.
• FAIS Compliance
• RE5 qualification
• Competent user of Excel, Word, Outlook and other Microsoft platforms.
• Good understanding of insurance industry including the reinsurance market and the terminologies used.
  

Knowledge & Skills

• Critical thinking and analysis of complex risk
• Good technical understanding of policy wordings
• Able to evaluate information from a variety of sources and solve problems
• Good decision-making skills which includes being able to consider the costs and benefits of various options and recommend the appropriate one as part of the referral process (to management or the technical team).
• Good communication and interpersonal skills; comfortable with phone and face to face complex discussions with underwriters, brokers and any other relevant stakeholders.
• Good work ethic and deadline focused; able to work under pressure to meet tight deadlines and able to organise own workload effectively to prioritise and delegate to meet service standards.
• Operationally efficient including the ability to follow all process requirements.
• Solid Presentation skills which include being able to present informally and formally for training (internal and external), marketing and renewal purposes.
• Intermediate to Advanced ability to assess financial statements of businesses across a broad spectrum of industries
• Intermediate to Advanced ability understanding of financials markets, macro-economic factors and emerging risks impacting Financial Lines Business Unit.
• Identification of financial, governance and fraud risks
• Research and assess risks utilising data outside of the financial statements (eg) SENS, social media, general news media)
• Good Understanding and assessment of financial statements of businesses across a broad spectrum of industries
• Short-term insurance knowledge including the principles of insurance and underwriting.
• Good knowledge of Financial Lines and financial lines products, covers and how to find solutions to complex issues relating to these covers.
• Risk and compliance related obligations in adherence to Group and Regulatory guidelines.
• Knowledge the products offered in Financial Lines would be an additional benefit.

Competencies

• Collaborates, develops and maintain relationships with brokers and clients at all relevant levels of their businesses.
• Liaise with brokers, clients and potential clients preparing quotes and negotiating terms as required, writing polices and specifying any conditions that should apply to policies.
• Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
• Client focus – building strong client relationships and delivering client centric solutions
• Drives results – consistently seizing opportunities and achieving results even under tough circumstances
• Flexibility and adaptability – rebounding from setbacks and adversity when facing difficult situations
• Cultivates Innovation – Creating new and better ways for the organisation to be successful
• Problem solving
• Ability to cope with conflicting demands and to prioritise tasks
• Developing and implementing strategy
• Ability to perform under pressure
• Enterprising and commercial thinking
• Attention to detail
• Leadership and influencing
• Feedback on market intelligence.
• Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
• Agility and the ability to adapt to various situations including working under time constraints

Click here to apply

We wish you all the best with your applications