To apply, click on the link at the end if the posts and all the best with your applications.

Business Consultant – Klerksdorp

Discovery – Sales & Distribution 

Business/Broker Consultant  – Klerksdorp

About Discovery  

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. 

Key Purpose 

Increase the sales of the product range through building relationships, superior client service and technical knowledge. 

Areas of responsibility may include but not limited to 

All work must be done accurately, comprehensively and in-line with set quality standards and timelines. 

• Increased Discovery Health product sales through building relationships, superior client service and technical expertise
• Create strategic business partnerships with multiple intermediary stakeholders.
• Relationship building with internal and external stakeholders.
• Project management of new business process, from end to end.
• Intermediary reporting and trend analysis.
• Consistently deliver Discovery Health value proposition.
• Escalated query resolution and troubleshooting
• Increase the sales of the product range through building relationships, superior client service and technical knowledge.
• Review new business pipeline, follow-up, and tracking.
• Issuing of quotations
• Technical training and ongoing product support to financial advisors.
• Keeping up to date with competitor product and service offering and industry developments
• Participating in proactive sales and marketing initiatives

Personal Attributes and Skills  

• Logical, analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to take accountability, responsibility, and ownership.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to work in a highly pressurized, target oriented environment.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Strong sales and persuasive skills.
• Strong quality orientation.
• Good organizational skills.
• Proactive, self-motivated.
• Able to identify, nurture and develop talent.
• Customer oriented.
• Ability to meet deadlines timeously

Education and Experience 

Qualifications 

• 3-5 years medical scheme industry experience (required)
• Business degree (advantageous)
• RE5 (preferable)
• NQF5 in Wealth Management of Financial Planning / 120 FAIS credits (preferable)
• Knowledge of MS Office Suite
• Sales experience (advantageous)
• Knowledge of MS Office Suite
• Business degree (advantageous)
• Relevant financial services industry experience is advantageous

Experience 

• Relevant financial services industry experience is advantageous.
• Sound health industry experience
• Adviser consulting experience in the financial services industry
• An understanding of financial planning

Requirements 

• Valid drivers licence and insured and reliable car
• Smart-phone
• Willingness to travel

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Business Consultant – Mpumalanga

Discovery

Sales and Distribution

Business/Broker Consultant – Mpumalanga

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

Increase the sales of the product range through building relationships, superior client service and technical knowledge

Areas of responsibility may include but not limited to

• Increase the sales of the product range through building relationships, superior client service and technical knowledge.
• Developing and maintaining broker relationships.
• Review new business pipeline, follow-up and tracking.
• Issuing of quotations.
• Technical training of and ongoing product support to financial advisor.
• Dealing with queries and providing information on a range of sales and service issues.
• Liasing with internal departments on processing issues.
• Building relationships with internal departments to ensure superior service is offering to clients.
• Keeping up-to-date with competitor product and service offering and industry developments..
• Participating in proactive sales and marketing initiatives

Key Responsibilities

• Developing and maintaining broker relationships
• Review new business pipeline, follow-up and tracking
• Issuing of quotations
• Dealing with queries and providing information on a range of sales and service issues
• Liasing with internal departments to ensure superior service is offered to clients
• Keeping up-to-date with competitor product and service offering and industry developments
• Participating in proactive sales and marketing initiatives

Personal Attributes and skills

• Own insured transport, cellphone and drivers license
• Willingness to undertake business travel across South Africa
• Assertiveness
• Self-confidence
• Honest and ethical
• Resilience
• Perseverance
• Able to manage stressful situations
• Results driven
• Ability to work independently without supervision
• Self-Disciplined
• Able to influence and negotiate
• Persuasive
• Able to manage stress and stressful situations
• Results driven
• Ability to work independently without supervision
• Self-Discipline
• Able to influence and negotiate
• Persuasive
• Build strong relationships
• Use own initiative
• Decisiveness

Education and Experience

• NQF5 in Wealth Management of Financial Planning
• RE5 (Advantageous)
• Knowledge of underwriting process
• Broker consulting experience in the financial services industry
• An understanding of financial planning
• Knowledge of MS Office Suite

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Regulatory Training Development Specialist

Discovery – Group Compliance SA

Compliance Associate Specialist – Regulatory Training Development Specialist

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.  Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. 

Key Purpose

Group Compliance SA is looking for a dynamic individual to join the Group Compliance SA: Regulation, Culture & Governance team as a Regulatory Training Development Specialist to assist management to effectively and productively manage its responsibilities to comply with applicable training requirements, industry standards, codes, guidelines and practice.  

Areas of responsibility may include but are not limited to

• Design and develop e-Learning and, when necessary, instructor-led programmes and modules
• Analyse and determine suitable training delivery methods to achieve practical competence.
• Facilitate ongoing review of the regulatory training programme’s effectiveness against defined outcomes and feedback to relevant stakeholders.
• Manage and maintain the regulatory training repository.
• Build, develop and maintain relationships with the relevant internal and external stakeholders.
• Ensure that team annual objectives are met.

Role Specific Competencies

• Legislative knowledge and interpretation of training requirements.
• Authoring reports and other documents.
• Local and international regulatory training experience.
• Write in a well- structured and logical way.
• Strong listening, organisational and communication skills.
• Work independently and as part of a team when required.
• Support management in achievement of team objectives.
• Efficient time management skills, including quick turnaround time on work.
• Attention to detail.
• Able to work under pressure.
• The ability to think in an analytical and conceptual manner.

Personal Attributes and Skills

• Focused.
• Organised.
• Proactive.
• Perceptive.
• Analytical.
• Trustworthy.
• Excellent Interpersonal skills.
• Team player.
• Resilient.

Education and Experience

• Relevant tertiary qualification.
• Articulate Storyline 360, Vyond, Adobe Creative Cloud, PowerPoint, Saba Publisher or similar programmes.
• Learning platforms.
• Must have a clear and in-depth understanding of e-Learning training methodologies.
• Advantageous:
  • At least 1 to 3 years’ experience with a focus on regulatory training.
  • Understanding of the financial services and insurance industry.

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

HR Technologist

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Purpose

Key Outputs may include but are not limited to:

The HR Technologist blends HR technology expertise with business architecture principles to design and manage human resource systems that drive efficiency and align with enterprise-wide goals. With a focus on SAP SuccessFactors, automation, and AI, this role serves as the custodian of the HR technology blueprint, optimizing processes, enhancing decision-making, and fostering strategic alignment across the organization.

Designs and evolves the HR technology blueprint, integrating SAP SuccessFactors to support enterprise-wide efficiency and strategic goals.
Leads full life cycle HRIS projects, leveraging automation and AI to streamline processes and reduce operational complexity.
Collaborates with AI experts, IT, and business leaders to architect and deploy solutions that address prioritized business needs.
Configures and optimizes SuccessFactors (with emphasis on Employee Central) to enhance HR service delivery and scalability.
Ensures data integrity, system security, and operational resilience, resolving issues within SuccessFactors and related platforms.
Participates in selecting HR technologies, including automation tools and AI solutions, providing recommendations and contributing input to the RFP process to enhance HR capabilities.
Acts as a strategic liaison between HR, IT, and stakeholders, aligning technology solutions with business architecture and objectives.
Pioneers ethical, compliant applications of AI and automation, guiding teams to adopt these tools for process optimization and decision support.

Person Details

Work Experience

Required

7+ years of HRIS management experience, including hands-on work with SAP SuccessFactors.
Proven experience managing or supervising teams.
Expertise in implementing and administering at least one SAP SuccessFactors module, preferably Employee Central.
Strong background in quantitative HRIS analysis, data analytics, and efficiency-focused reporting.
Preferred (would be advantageous)

Experience in business architecture, process modelling, or enterprise-wide system design.
Track record of driving operational efficiencies through automation, AI, or strategic HR technology solutions.

Education / Qualifications / Accreditations with Professional Body

Required

Bachelor’s degree or equivalent work experience.
SAP SuccessFactors certification in at least one module, with a preference for Employee Central.

Technical Skills or Knowledge

Required

Deep expertise in SAP SuccessFactors, with strong proficiency in Employee Central and familiarity with other modules.
Advanced skills in business architecture, including process modelling, capability mapping, and enterprise-wide system design.
Proficiency in automation tools (e.g., RPA) and AI applications to enhance HR efficiency and decision-making.
Ability to translate business requirements into technical solutions, ensuring alignment with organizational strategy.
Expertise in data governance, including data structuring, integration, and quality assurance across HR systems.
Strong understanding of enterprise integration patterns (e.g., APIs, middleware) to connect HRIS with broader IT ecosystems.
Skill in stakeholder analysis and change management to drive adoption of technology-driven process improvements.
Exceptional communication and visualization skills to articulate complex technical concepts to diverse audiences.
Capability to ensure automation and AI solutions are ethical, compliant, and aligned with internal policies and regulations.
Preferred (would be advantageous)

Experience with advanced analytics tools (e.g., Power BI, Tableau) to derive actionable HR insights and optimize reporting.
Knowledge of cloud-based HR platforms beyond SuccessFactors (e.g., Workday, Oracle HCM) for broader system interoperability.
Familiarity with machine learning frameworks or AI platforms (e.g., TensorFlow, Azure AI) to support innovative HR applications.
Expertise in Lean Six Sigma or similar methodologies to further enhance process efficiency and continuous improvement.
Proficiency in scripting or programming languages (e.g., Python, SQL) for custom HR data analysis or system automation.
Understanding of cybersecurity principles as they apply to HR systems and sensitive employee data.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Marketing Manager

Discovery Bank | Marketing Manager

Are you a dynamic, innovative marketer with an entrepreneurial mindset and at least eight years of marketing experience? Then we want you to join our Discovery Bank marketing team and help us dazzle our clients with exceptional benefits, rewards and service at every touch point.

Join the people behind the Future of Banking. Now !

Who you are

You’re an innovative go-getter who thrives in a dynamic, fast-paced environment. You have your finger on the pulse of digital communications – and you’re a master at crafting unique and personalised messages for a target audience. You’re confident, detail-oriented, and you can drive marketing initiatives across multiple business units and contributors. Basically, you get things done and you inspire others to do the same. You have experience in behavioural economics and linguistics – and if not, you’re willing to learn and grow.

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

Role overview 

As a Marketing Manager, you’ll partner with business and other stakeholders to develop and implement integrated and strategically aligned marketing and communications solutions. You’ll turn strategy into action by applying best practice marketing principles, leveraging key partnerships internally and externally, and making sure that projects are delivered on time and within budget. In addition, you’ll give specialist marketing advice to stakeholders and you’ll be responsible for managing, coordinating and coaching a team when needed.
 

This is an excellent opportunity for a dynamic and strategic marketing manager to lead the marketing initiatives for, amongst others, our financial wellness programme and associated platforms, tools and rewards, Vitality Travel, Discovery Miles, Vitality Active Rewards, prepaid products and digital vouchers, EasyEquities and foreign currency accounts.

This role requires a deep understanding of product marketing, market analysis, customer segmentation, and value proposition development to drive product uptake and utilisation.

Audiences include Discovery Bank clients, Discovery staff and the broader public.

Areas of responsibility may include but are not limited to 

• Develop and execute comprehensive marketing strategies for products and rewards within the portfolio, to drive acquisition, activation, and/or utilisation objectives.
• Conduct in-depth market analysis to identify trends, customer needs, and competitive positioning.
• Define and refine customer segments and tailor marketing campaigns to effectively engage target audiences. This includes effective channel selection, experiential events and activations, internal communications and environmental branding.
• Collaborate with product, sales, and digital teams to develop compelling product propositions that resonate with target audiences.
• Lead the go-to-market strategy for new products, features and/or rewards, ensuring seamless launches and sustained growth.
• Develop and implement campaigns that meet customer needs, driving enhanced customer satisfaction, improved customer experience and increased profitability.
• Monitor and analyse marketing campaign performance, using insights to optimise strategies, drive continuous improvement and meet business objectives.
• Manage external agency relationships and oversee the creation of marketing material and branding solutions, ensuring alignment with brand guidelines.
• Stay informed of industry trends, regulatory changes, and emerging marketing channels to keep strategies innovative and effective.

• Define, implement and change processes as needed.
• Build and maintain relationships with key business stakeholders.
• Prepare campaign reports to disseminate or present in the applicable forums, as required.
• Manage and coordinate team members.
• Ensure that projects are delivered on time and within budget.
• Ensure that product information is kept up-to-date on the applicable channels.
  
  

Key competencies

• Strategic thinker with a customer-centric mindset.
• Strong understanding of market analysis, segmentation, and value proposition development.
• Results-driven with a focus on performance metrics and return-on-investment.
• A creative and innovative approach to problem-solving.
• The ability to thrive in a fast-paced and dynamic environment.
  
• Knowledge

• A strong understanding of product and rewards/loyalty programme marketing and the regulatory environment.
• Proficiency in digital marketing tools and platforms, including AI.
• Understanding of various advertising and media channels, including digital marketing channels and social media.
• Experience in data analysis and market research.
• Expertise in Microsoft 365 applications (Excel, PowerPoint, Word).
• Agency experience, either from working within an agency or in collaboration – especially in advertising, media, and design.
• An understanding of different Discovery audiences, products and business processes is beneficial.
  
• Skills

• Communicate well in English – with strong writing and verbal communication skills.
• Unpack complex business needs and/or convert technical information into audience appropriate communication.
• Influence and persuade people to get things done.
• Question process, strategy and outputs.
• Strong project management and problem-solving skills.
• Multitask on different projects.
• Present and sell ideas.
• Keen negotiator and an expert at managing conflict.
• Make decisions under pressure.
• Build trusted partnerships.
• Good at managing trade-offs.
• Instil confidence in others.
• Guide, develop and motivate others.
• Attributes

• Strong attention to detail
• Solution orientated and can think outside the box
• Dynamic and energetic
• Flexible and adaptable
• Sociable and diplomatic
• Action orientated, tenacious and persistent, with a natural inclination to work hard
• Take Initiative, a self-starter who can work independently, but also collaborate well
• Work calmly under pressure and provide answers and direction to others
• A collaborative mindset and is seen as a trusted adviser by clients
• Strong leadership qualities with the ability to inspire and manage a team
• Confident
• Resilient
• Passionate
• Empathetic

Education and experience

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field; MBA or relevant postgraduate qualification is advantageous.
• Relevant industry certification(s).

Experience

• A minimum of eight years’ experience in product marketing, preferably within financial services and/or rewards/loyalty programmes and products.
• A minimum of five years’ experience in a management position.

• A proven track record of developing and executing successful marketing strategies that drive product uptake and customer engagement.
• Strong analytical skills with the ability to interpret data and translate insights into actionable marketing plans.
• Excellent communication, collaboration, and project management skills.

Join our marketing team and play a key role in helping us shape the future of banking and beyond, to make a meaningful impact on our customers’ financial journeys.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Team Leader – Service

Key Purpose

The primary objective of the Team Leader Platinum Select (multi-skilled) is to lead and manage a team of Executive Consultants responsible for managing portfolios of Platinum and VIP brokers as the sole Insure contact of their portfolio.

Areas of responsibility:

(including but not limited to)

• Effective query handling and resolving of escalated complaints, self and through others on behalf of Platinum and VIP Brokers and their clients.
• Manage the internal operations in a functional area of a financial institution. Prepares work schedules and assigns duties to Executive Consultants to ensure efficient operation of functional area.
• Provide direction and overall leadership in the total large and complex claims process.
• Operates in a deadline-driven environment whilst ensuring that all claims received are flawlessly assessed, evaluated, and investigated and that files are complete at settlement.  Ensure claims are paid in accordance with policy cover.  Identifies bad risks and ensures ad hoc auditing of finalised files. Manages performance and efficiency of direct reports and ensures recommendations and decisions taken on technical functions are within mandate and that a high level of customer service is maintained.
• Coaching and growth of direct reports
• Manage effective operations within a multi-skilled Short-Term Insurance servicing and claims environment and all associated administration and support functions relating to relative stakeholders.
• Implement, drive and manage set strategy and targets for the area and provide a service of high standard and support to stakeholders.
• Manage partner relations and improve on the loss ratio.
• Manage relationships with franchises, maintain a supported working relationship, which in turn increases sales.

Education and Experience

• Matric (Essential)
• FAIS Credits – full qualification (Essential)
• RE 5 qualification (Essential)
• 6 years or more working experience in a claims and customer service and/or portfolio management environment (Essential)
• 4 years or more leading a team in an Operational environment (Essential)
• Minimum 3 or more years exposure to high net worth clients (Advantageous)
• Class of business certificate (Advantageous)
• Continuous Professional Development (CPD) certificate (Advantageous)

• Experience dealing with Brokers (Essential)
• Degree (Advantageous)

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Legal Advisor

Discovery – Insure

Litigation Consultant | Legal Advisor – Short Term Insurance

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home insurance sectors. Vitality Drive, an internationally recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover

Key Purpose

To provide a strong administrative and legal support function to the Recoveries and Liabilities team to ensure maximum litigation efficiencies. 

Areas of responsibility may include but not limited to

• Achievement of monthly business targets.
• Identify all viable matters to be litigated.
• Accurate and timely administration of:

o   Arbitration process

o   Litigation process

o   Litigated Invoice Payments

• Preparation and submission of litigation referral documentation.
• Management and follow up of outstanding litigation payments.
• Management of litigation settlements and banking.
• Preparation of litigation meeting packs and management of meeting outcomes.
• Weekly preparation and analysis of Litigation data.
• Assistance with Collections of outstanding monies as required.
• Assistance with all other administrative functions within the legal department as required.
• Stakeholder engagement with clients and brokers
• Adherence to risk and compliance requirements
• Teamwork, self-management, and alignment with Discovery values

Education and Experience

• Matric (Essential)
• Paralegal Certificate or LL. B qualification (Essential).
• Minimum of 3 years’ experience in the short-term insurance industry in the recovery and/or liability departments or a corporate legal environment managing a panel of attorneys (Essential)
• In depth knowledge of Civil Procedure and Law of Delict (Essential).

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Marketing Consultant

Key purpose

The Marketing Consultant will be accountable for supporting the sales channel allocated to them with strategic Rewards and Recognition, marketing and design initiatives. They will be accountable for creating strategic marketing plans that should be delivered timeously, within budget and in line with the organisation’s goals and the team’s objectives in supporting the overall sales force. They should also be able to continuously assess and measure their strategies to identify key growth opportunities. They must also have AI and creative design tools knowledge. 

They will be required to leverage key internal partnerships to be able to support the sales force in the branding, communication and compliance that may be required.

Overview of the role

The Marketing Consultant will work with their team and manager to partner with our franchises, internal channels, and business to develop and implement integrated, strategically aligned marketing solutions.

Key outputs

Participates in the delivery of marketing and recognition initiatives

• Contributes to the creation of innovative and integrated solutions to improve business practices, processes, sales efficiencies, or effectiveness.
• Implements the marketing, recognition, brand, and communication plans and targets for the area of responsibility within Discovery S&D.
• Creates and updates communication collateral (collateral brochure, branding requirements, newsletters, social media, website etc.).
• Considers all communication channels for campaigns and marketing.
• Employs marketing expertise (content marketing generation, use of approved AI and creative design tools) to produce high quality marketing material, communication, and campaigns.
• Sources and creates marketing and recognition material (printed and digital) in line with company guidelines and portfolio requirements.
• Translates communication into different media for different audiences. Convert technical information into audience appropriate communication that will drive the required engagement.
• Coordinates information flow between the department, clients, and service providers.
• Collates, compiles and reports on key business metrics within their area of responsibility to gain insights and opportunities.
• Continiously proposes initiatives and identifies opportunities for growth, expansion, or new direction.

Assists in design and collaboration responsibilities for recognition and digital initiatives

• Collaborates with the internal design team and agencies to develop concepts and designs for print and digital use including email banners, adverts and more.
• Has experience in utilizing design tools such as Canva, Adobe Express, InDesign and Adobe Photoshop to create and edit visual content, ensuring designs are consistent with brand guidelines and effectively support marketing campaigns.
• Assists with the creation of designs that are visually appealing and effective in communicating information to our sales force.
• Modifies and revises existing designs to improve quality and to meet our Marketing team’s needs.
• Research and stay up to date on design trends and be able to incorporate these onto our CI and standards.

Builds and manages operational relationships with stakeholders

• Liaises with different business units to understand their business needs and how they relate to the distribution channels.
• Coordinates, balances, and aligns distribution requirements and quality of service to build brand presence and strength.
• Engages with stakeholders to understand and be able to resolve concerns and build sustainable relationships.
• Collaborates with stakeholders to plan and implement solutions to business challenges and keep them up to date on progress.
• Conceptualises communication plans as needed and ensure that messages are relevant and consistently framed and positioned across all communication channels and timeously delivered according to the communication plan.
• Measures, assesses, and presents results of communication efforts of every element or project to identify opportunities and learnings.
• Conducts market research, generates ideas, and makes recommendations accordingly.
• Acts as an expert adviser and provide astute marketing recommendations where applicable to stakeholders and colleagues.
• Participates in meetings and forums to share knowledge, encourages innovation and coordinates marketing initiatives.
• Uses stakeholder feedback to inform personal and service delivery improvements.

Coordinates and optimises marketing and recognition projects

• Defines, plans, and delivers small and ongoing projects from start to completion within the scope, budget, agreed timelines and to specified quality requirements.
• Secures approval, manages timelines, and monitors budget for marketing material related to projects.
• Manages and takes accountability for deadlines and the production process.
• Supports senior team members throughout respective project lifecycles (from conception to post implementation).
• Monitors and measures the success of marketing initiatives and implement corrective action.
• Coordinates suppliers and communication requirements for projects.
• Chases cost estimates and samples where necessary.
• Identifies possible risks and opportunities and provide contingency plans.
• Analyses the internal service delivery processes, identify areas for improvement and make changes to comply with best practices.
• Translates communication into different media for different audiences.

Contributes to team success and ensures continuous improvement and professional development

• Participates in the performance contracting and review process within agreed timelines.
• Participates in Talent Management initiatives in line with HR policies and procedures.
• Shares information and provides regular and constructive feedback to line manager and colleagues to improve team performance and ensure skills transfer.
• Maintains up to date professional, product and technical knowledge and participates in planned activities that are appropriate for own development.
• Contributes to the team’s success by ensuring team commitment and cohesion; values individual contributions and shows respect for others.
• Respects diversity and encourages an environment that values inclusivity.

Skill

• Time and project management
• Attention to detail and foresight for due diligence on projects and reviewing documents
• Communicate well in English both in writing and verbally
• Convert recognition information to audience appropriate communication
• Critically evaluate communication elements:
  • Influence and persuade people to get things done
  • Negotiate
• Present and sell your ideas
• Question processes, strategy and outputs
• Multi-task on multiple projects
• Basic understanding of design principles for digital and print
• Proficiency in Canva and revising designs
• Use of design tools such as Adobe Express, InDesign and Adobe Photoshop will be adventitious

Attributes

• Empathetic
• Diplomatic
• People and relationship focused
• Sociable
• Team player
• Seen as a trusted adviser by clients
• Resilient
• Able to work calmly under pressure and provide answers and direction to others
• Flexible and adaptable
• Tenacious and persistent
• Dynamic, energetic and driven
• Confident
• Passionate
• Have initiative and action oriented – being a self-starter and doer
• Naturally inclined to work hard
• Solution oriented
• Detail oriented
• Ability to think outside the box
• Align with the Discovery values

Key characteristics

1. Qualifications

• Minimum three year undergraduate degree or diploma (marketing or communication focused) OR relevant industry qualification.

• Minimum of three years’ experience in Discovery or in marketing, PR or communication
• Relevant industry experience
• Knowledge of the Sales and Distribution structure advantageous.

2. Competencies

• Discovery’s products and business processes
• Various media channels, including digital
• Agency process and relationships
• Print and production processes (including timelines and costings)
• Excellent communicator

• Persuading and influencing
• Delivering results and meeting stakeholder expectations
• Have initiative – being a self-starter
• Presenting and communicating information clearly
• Adapting and responding to change
• Action and solution oriented
• Tenacious and persistent
• Stress management – ability to work calmly under pressure and provide answers and direction to others
• Multitasking.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Click here to apply

We wish you all the best with your applications