Sun International Vacancies

Share this post on

To apply, click on the link at the end of the posts and all the best with your applications.

Financial Accountant

Job Reference Number: SI-189
Department: A&G – Fin : Finance
Business Unit:
Industry: Banking/Finance And Investment
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Job Description

Job Purpose

The Financial Accountant as part of the SSC reporting team will be responsible to prepare, process and deliver financial, transactional and accounting processes, the reconciliation of expenses, and the reporting of financial accounts for the business unit properties. This will include delivering Management Accounts, VAT calcs, Tax calcs (including provisional tax), SARS verifications, AFS, releasing payments in line with Company standards, regulations and legislation, with specific regard to streamlining costs and improving financial operating standards.

Key Performance Areas

Complete monthly accounting activities and reporting for the respective business operations to ensure the financial performance and reporting position of the business unit is accurate, up-to-date and complete
Monitor accounts to ensure that all charges and expenses have been accounted for accurately and timeously
Ensure all the necessary accounting transactions have been posted for a period to ensure that the trial balance is complete, accurate and valid for reporting purposes
Review and post accruals and provisions respectively to ensure accuracy and completeness
Review and approve journals completed by the business units
Process month-end re-evaluations of foreign currency balances
Provide a basis for allocating expenditure to various cost centres and general accounts
Monitor intercompany accounts between SIML and the Business Unit, investigating and resolving any intercompany variances
Process month end journals with informative and precise narrations for finalisation of monthly financial reporting result
Compile, monitor and review monthly, quarterly and annual Balance Sheet reconciliations, ensuring these are complete and that all outstanding items are investigated and cleared within deadlines
Reconcile the balance sheet to the relevant sub-Ledger or source document
Prepare income and deferred tax calculations for the period
Complete VAT calculations timeously – including the preparation and submission of supporting documentation to SARS via eFiling, and the resolution of queries in line with deadlines
Control opening and closing dates of periods according to timetable
Identify outstanding items on the workflow system and follow up and or ensure error items are cleared
Prepare annual financial statements
Review, release and approve bank payments on various banking platforms (Nedbank, ABSA, Standard Bank, etc.) after verifying validity of payments against valid supporting documentation
Co-ordinate and complete month-end and year- end in line with deadlines
Record, file and / or destroy necessary records in line with standards
Manage and submit information in response to audit requests for the relevant entities
Interact with clients and provide professional service standards and solutions
Handle any escalated complaints, disputes and suggestions as required
Align practices with governance standards, ensuring all policies and practice is aligned to legislation, regulations and group and SSC standards, escalating any errors
Liaise with the unit finance department to sign off month-end/financials within stipulated timeframe
Proactively work with internal stakeholders to identify risk areas and address these, making value-add recommendations for cost savings, based on financial information and evaluating proposed projects
Partner with Business Unit financial accountants and financial managers to ensure management are kept updated on latest developments; risks identified and recommendations made to find a solution for improved excellence in accounting processes and standards
Report and consult with top management on risk areas and remedial action to be taken
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Job Requirements

Education

Matric/ Grade 12
BCom degree with CTA (Honours) with completed articles, CA(SA)

Experience

6 years’ experience in a financial accounting and reporting environment
Strong understanding of financial regulations and the legislative environment

Skills and Knowledge

Conceptualising
Analytical skills (including attention to detail)
Influencing Skills
Managing Risks, Results and Relationships
Decision-making
Emotional Maturity
Ability to handle pressure and meet deadlines
Planning & organising
Knowledge of statutory legal and tax requirements
Strong technical knowledge including IFRS developments
Strong knowledge of accounting systems
Accounting principles (IFRS), practices and procedures
Balance Sheet Reconciliations
Process improvement
Tax calculations
SARS verifications
VAT calculations and submissions
Preparation of AFS
Networking skills
Computer Proficiency in MS Office (Advanced Excel); Cognos or similar, IFS (advantage)
Business acumen
Full understanding of the budgeting and forecasting process
Keep abreast of new developments in the financial and tax fields

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

Social Media Administrator

Job Reference Number: SI-15
Department: Mrk – REs : Digital Marketing
Business Unit:
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The Social Media Administrator will be responsible to provide dedicated support to allocated properties, ensuring their social media needs are met effectively.

Job Description

Job Purpose

The Social Media Administrator will be responsible to provide dedicated support to allocated properties, ensuring their social media needs are met effectively. The role will manage social media accounts for the properties, handle administrative tasks, and oversee engagements on social media platforms for various business operating units, ensuring a cohesive and engaging online presence on behalf of Sun International.

Key Performance Areas

Conduct daily administrative tasks within the department, fulfilling various ad hoc requests from properties which include, but are not limited to uploading events onto various platforms; scheduling promotions, and answering queries.
Upload content and manage social media content on platforms such as: Facebook, Instagram, YouTube, X and LinkedIn.
Support the implementation and reporting of all social media campaigns.
Engage in Community Management by responding to comments, messages, and mentions promptly on behalf of properties with low capacity.
Redirect customer complaints to the relevant persons who can assist in resolving matters.
Collaborate with property teams to ensure timely briefing and submission of organic content calendars each month.
Align content creation with the overarching social media plans and brand guidelines, which includes correcting and advising when properties do not adhere to strategy.
Schedule and publish monthly organic content calendars across relevant social media platforms.
Identify and filter user-generated content (UGC) that properties are tagged in, selecting content that aligns with brand values and resonates with the target audience.
Seek permission from users to repurpose and feature UGC on Sun’s official social media pages.
Create a systematic process for collecting, organizing, and leveraging UGC for brand promotion.
Assume responsibility for all social media activities and uploads related to allocated properties within the Sun International portfolio.
Foster close working relationships with the properties and work closely with property management teams to understand unique selling points, special events, and promotions to effectively integrate them into social media content.
Schedule and plan all monthly content with the properties.
Develop and implement social strategies to help grow following and increase engagement.
Ensure consistency in brand messaging and visual representation across all properties.
Provide properties with a monthly report that includes a commentary of where they succeeded or need to improve.
Provide live coverage for any major events at each property, or when there are reasonable requests to have a social media presence.

Job Requirements

Education

Conduct daily administrative tasks within the department, fulfilling various ad hoc requests from properties which include, but are not limited to uploading events onto various platforms; scheduling promotions, and answering queries.
Upload content and manage social media content on platforms such as: Facebook, Instagram, YouTube, X and LinkedIn.
Support the implementation and reporting of all social media campaigns.
Engage in Community Management by responding to comments, messages, and mentions promptly on behalf of properties with low capacity.
Redirect customer complaints to the relevant persons who can assist in resolving matters .
Collaborate with property teams to ensure timely briefing and submission of organic content calendars each month.
Align content creation with the overarching social media plans and brand guidelines, which includes correcting and advising when properties do not adhere to strategy.
Schedule and publish monthly organic content calendars across relevant social media platforms.
Identify and filter user-generated content (UGC) that properties are tagged in, selecting content that aligns with brand values and resonates with the target audience.
Seek permission from users to repurpose and feature UGC on Sun’s official social media pages.
Create a systematic process for collecting, organizing, and leveraging UGC for brand promotion.
Assume responsibility for all social media activities and uploads related to allocated properties within the Sun International portfolio.
Foster close working relationships with the properties and work closely with property management teams to understand unique selling points, special events, and promotions to effectively integrate them into social media content.
Schedule and plan all monthly content with the properties.
Develop and implement social strategies to help grow following and increase engagement.
Ensure consistency in brand messaging and visual representation across all properties.
Provide properties with a monthly report that includes a commentary of where they succeeded or need to improve.
Provide live coverage for any major events at each property, or when there are reasonable requests to have a social media presence.

Experience

At least 3 years’ experience working within a digital or social media engagement role.
Experience in the use of SEO Tools and Google Analytics and social media platforms for measuring and reporting.
Experience in the gaming and hospitality industry is an advantage.

Skills and Knowledge

Analysing
Creating and improving
Sourcing information
Applying expertise and technology
Taking ownership
Responding with urgency
Integrating (Connecting; Collaborating; Consulting; Relating)
Strong verbal and written communication skills
Project co-ordination
Advanced proficiency in MS-Office Suite (Word, Excel, PowerPoint, Outlook, Adobe)
Copywriting skills
Advanced knowledge of SEO best practices
Use of social media scheduling and moderation tools for organic and paid content
Advanced knowledge of paid social media
Social Media Management systems (Brandwatch)
Rules of each platform and best practise (Facebook, Instagram, YouTube, X and LinkedIn.)
How to make use of the tools within each social media platform (Stories, live, events etc.)
Canva for design elements
Basic/intermediate Google Analytics

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

IT Infrastructure Manager

Job Reference Number: Infra01
Department: A&G – IT : IT Ops & Infrastructure
Business Unit:
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The IT Infrastructure Manager will be responsible and accountable for leading the management and delivery of the infrastructure strategy for the group, including Sunslots and Sunbet.

Job Description

The IT Infrastructure Manager will be responsible and accountable for leading the management and delivery of the infrastructure strategy for the group, including Sunslots and Sunbet. The strategy should include services relating to data centres, network connectivity, unified communication and collaboration, cloud services, server & storage. The manager will also be responsible for managing the group infrastructure budget and ensure optimisation of spend both capex and opex across the group.

The IT Infrastructure Manager will also be responsible and have oversight to keep the related infrastructure at acceptable performance levels, available and stable through preventative maintenance, proactive monitoring, upgrade and addressing obsolescence in a manner that is easy, appropriate, reliable and secure in line with business and regulatory requirements. The role will also focus on building and enabling solid and engaged IT infrastructure talent to support and innovative for progressive IT operation.

This role will be required to ensure all practices are in line with policy, frameworks and tools based on researched leading and industry practice, technical solutions, specialised projects and innovation enabling and supporting the business operations in achieving their objectives.

Key Performance Areas:

Understand the business strategies and ensure alignment of IT key focus areas and develop an infrastructure roadmap to meet the business needs.
Design and implement and infrastructure strategy that ensures the sustainability and future state of Sun IT
Oversee the development, planning and delivery of the Sun International policies, standards and tools with a focus on key network, application and infrastructure tools to be implemented to effectively support the operation in various areas of the business
Oversee that systems, processes and testing is in place to protect sensitive information, ensure that these are clearly defined, communicated, and well understood and included in operational prioritization and planning.
Provide guidance and timely recovery following the occurrence of an outage and / or network disruptions which result in the partial or complete disruption of business operations support
Oversee the management of IT audits to ensure correct governance over the use of technology and the protection of data, including controls to meet audit requirements, system access management, quarterly reviews and new employee hires and moves.
Accountable for developing and managing the budget and expense management for the portfolio
Relationship agreements with key suppliers, business partners and sponsors are built, negotiated and managed to achieve the business objectives and leverage new opportunities and joint initiatives
Conduct proactive investigations and analyses into potential technology requirements and deliver an IT infrastructure to support current and future business products, and processes among other tasks.

Job Requirements

Education:

BTech or equivalent
CompTIA Network+ / Server+ Certifications an advantage

Experience:

13 – 15 years’ experience in IT Infrastructure networks, operating systems, servers and storage.
Demonstratable knowledge of servers, storage area networks, data networks, virtualization and operating systems
Demonstrable understanding of Project Management
Working knowledge of clouded solutions

Skills

Business & Financial Acumen
Technology infrastructure methodologies
Testing methodologies and practices
Risk and Project management
Vendor and contracts management
Microsoft, Cisco and VMware
Written and verbal communication skills
Analysing and collaborating
Creating and improving
Sourcing information and taking ownership
Applying expertise and technology
Responding with urgency
Team management

General Counsel

Job Reference Number: HO-LGL-036
Department: A&G – Scr : Legal
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The role of General Counsel will be responsible to develop the strategy and lead the legal team and function for Sun International. This will include partnering with top and senior management to deliver legal solutions to mitigate any risks relating to strategic priorities, business deals and practices.

Job Description

Preparation, review and delivery of business contracts across business functions,
Analysing of bids and proposals,
Project-based merger and acquisition (including disposals and winding down) due diligence and contractual drafting together with submissions to regulatory authorities;
Conclusion of conditions of licence subject to negotiation by Gaming Compliance and business;
Identification and assessment of Requests for Proposals
Proposed new legislation, ensuring that the specifications of binding agreements with customers, vendors, and business partners are legal,
Leading the resolution of pre claims, in a manner which fully protects Sun International’s legal and commercial interests.

The role will also oversee the management of the debt recovery portfolio, pre and post litigation, non-gaming compliance, management of a dispute resolution portfolio including those emanating from contractual disputes, litigated claims, review and appeal applications against regulators and other industry operators with a keen focus on the impact of the Competition and Consumer Protection Acts, while ensuring adequate training and awareness around group levels of authority. Assistance in managing the groups’ intellectual property portfolio may also be required.

The role will be required to ensure all practices are in line with policy, frameworks and tools based on researched leading and industry practice, professional solutions, specialised projects, and legislative support to advise, enable and support business operations in achieving their objectives.

Job Requirements

Education

Minimum undergraduate and LLB Degrees and Admitted as an Attorney
Meets the requirements for a National key Employee Gaming License

Experience

Minimum 10 years post qualification experience in an attorney firm and/or inhouse listed corporate environment, preferably as a general counsel
Track record of leading professional and non-professional teams

Skills and Knowledge

Strategic Thinking and providing direction
Influencing and networking skills
Managing Customer & Stakeholder relationships
Decision-making skills and ability
Emotional Maturity and intelligence
Leading People and Managing Risk
MS Office – other systems
Corporate and Gaming legislation
Commercial Law and Public Speaking
JSE Listings Requirements
Case preparation & litigation
Working knowledge of Legislation and Regulations around the gaming and hospitality industries
Financial and Business acumen

Key Performance Areas:

Deliver Legal Strategy and Plans

Partner with business executives and business management across Sun International operations nationally with regards specialised and generalised areas of law related to:
- Legal claims, cases and representation whether insured or not;
- Contracts and contract management;
- Regulatory submissions and appearances including objections, Heads of Argument, petitions, comments;
- Strategic mergers, acquisitions and disposals, including working knowledge of JSE Listings Requirements;
- Insolvency and business rescue related matters;
- Debt recovery practice;

Legal Counsel

Analyse and investigate case law and legislation relative to legal concerns, structure remedies and provide solutions / resolution to legal problems
Provide legal representation in the company’s commercial dealings
Prepare for and attend litigation meetings, hearings and public hearings
Provides feedback, recommendations to resolve legal issues and report back to management on challenges
Monitors progress on cases and makes recommendations to GM’s, and or Executives to achieve resolution
Collaborate with senior and top management to devise efficient defence strategies;

Governance & Sustainability

Research and keep up to date with relevant legislation in corporate/commercial, hospitality and gaming law, as well as leading practice in the field
Provide direction to enhance standards across policy and legal operations in line with leading practice
Internal / external risks to the business growth are proactively identified, monitored and addressed;

Stakeholder Relationship Management

Acts as liaison between clients, business units, business leadership and third parties including Regulators on legal issues
Present new legislation and legal strategy plans and analytics to Group Executives
Communicates with Business Units on strategy, legal decisions and cases and support the implementation, ensuring their full understanding for implementation
Represent Sun International and participate on various committees by invitation – including the social and ethics committee, Compliance Committee, risk committee and IT Governance committee;

People Leadership

Provide vision and inspirational leadership to enhance employee engagement and motivation within the legal function
Create and ensure that a performance driven culture is nurtured and achieved
Support the growth of a competent, motivated and rewarded legal team, providing coaching and development as is required among other responsibilities.

Please Note:
Preference will be given to employees from the designated groups in line with the provisions of the Employment equity Act, No. 55 of 1998 (and any amendments thereto), SISA’s internal recruitment policy as well as units’ employment equity plans”

POPI Statement:

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

IT Support Technician

Job Reference Number: SI-245
Department: A&G – IT : IT Operations
Business Unit:
Industry: Information Technology
Job Type: Contract
Positions Available: 1
Salary: Market Related

Carnival City is currently seeking a skilled and motivated IT Support Technician to join their team on a 12-month fixed-term contract. The successful candidate will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems within the organization.

Job Description

Job Purpose

Responsible for providing technical support to users including performing desktop software and hardware installation; troubleshooting problem areas (in person, or remotely) and providing end-user assistance where required and maintaining an adequate spare parts inventory of systems, subsystems and component parts used in repair work.

Key Performance Areas

Stabilise data centre environment

Detect and respond to technical problems
Identify opportunities for continuous improvements and respond to feedback from service statistics / information (CSIP)
Maintain the business unit computer services and equipment ensuring the configuration of the environment is in line with best practice
Make recommendations on computer products or equipment to improve company productivity.
Store a spare parts inventory of systems, subsystems and component parts used in repair work.

User engagement

Respond to incidents logged by end-users that cannot be resolved telephonically
Provide desktop support by using diagnostics to facilitate prompt resolution where possible
Provide feedback to the service desk on resolution of incidents
Coach end-users in the use of certain software

Desktop installations

Make preparations for the installation of software
Install or update required hardware and software
Update SOPS and communicate with regard to resources
Update repository of standards

Vendor engagement

Liaise with vendors with regards parts, repairs, services
Schedule logistics if required
Escalate issues identified if relevant
Attend Vendor management meetings if required
Complete orders for approval with regards work completed

Job Requirements

Education

2-Year Diploma in IT or equivalent NQF Level 6 in IT
MCSE, ITIL Foundation Certification is an advantage

Experience

Minimum of 2 year relevant IT industry experience
Meets all requirements for a Gaming licence
Able to work shifts and weekends
May be required to work overtime in line with operational requirements

Skills and Knowledge

Technical acumen
Risk Management skills
Listening skills
Telephone skills
Understanding of Technology Operations
Infrastructure Knowledge
Client Computing
Gaming Product and Service Knowledge
Hospitality Product and Service Knowledge

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No.55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Outbound Sales Team Lead: Sunbet

Job Reference Number: SI-240
Department: Mrk – Oth : Customer Experience
Business Unit:
Industry: Call Centre
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Sun Bet as the online sports betting division of Sun International will lead the alternative gaming strategy and business objectives, providing thought leadership and advice on sports betting product performance, revenue growth, operational governance, service standards, as well as building strategic relationships and partnerships with key stakeholders; and leading the integration of online sports

Job Description

Sun Bet, as the online betting and gaming division of Sun International, will lead the alternative gaming strategy and business objectives, providing thought leadership and advice on betting and gaming product performance, revenue growth, operational governance and service standards, as well as building strategic relationships and partnerships with key stakeholders; and leading the integration of online sports betting projects into operations.

The Outbound Sales Team Lead is responsible for leading a team of outbound sales agents in a fast-paced call centre environment, driving performance to meet and exceed sales targets through effective coaching, mentoring and motivation. The role involves monitoring outbound campaigns, ensuring compliance with regulatory standards—particularly in relation to responsible gaming and maintaining high-quality customer interactions, analysing sales data, reporting on team performance and implementing strategies to optimise sales effectiveness.

Job Requirements

Qualifications

Diploma in Sales/Marketing
Certification in Sales will be advantageous

Experience

5 years’ experience in outbound sales environment, inclusive of 2 years at a supervisory level
Experience working within an iGaming/ Hi-Tech environment will be an advantage

Skills & Knowledge

Evaluating Information (analysing, conceptualising)
Organising and coordinating resources
Emotional Maturity
Managing Customer & Stakeholder Relationships
Influencing & asserting
Contextual Reasoning
Integrating (Connecting, Relating, Collaborating)
Focusing on Goals
Embracing change
Applying Expertise & Technology
Knowledge of outbound sales techniques, including cold calling, lead generation, prospecting, and closing sales
Proficient in written and verbal communication skills
Proficient MS Office skills
Knowledge on CRM software
Knowledge on Sales techniques
SunBet Product Knowledge
Coaching & Mentoring

Key Performance Areas

Lead and motivate a team of outbound sales agents to meet sales targets and KPIs
Set individual and team sales goals, ensuring that team members are clear on objectives
Provide regular performance feedback, coaching and support to team members
Foster a positive team culture by encouraging collaboration, professionalism and continuous improvement
Develop and implement sales plans and initiatives to maximize outbound sales efforts
Monitor sales calls and ensure agents adhere to company standards, including scripts, sales techniques and customer engagement processes
Identify and address obstacles or challenges faced in achieving sales targets
Ensure the team effectively uses CRM tools and other sales platforms to track performance and customer interaction
Track team and individual performance against sales goals and KPIs
Prepare and deliver regular sales performance reports to senior management, highlighting successes, challenges and areas for improvement
Use data analytics to identify trends, sales opportunities and areas for growth
Develop action plans to improve underperformance and optimise sales processes
Conduct regular training sessions on sales techniques, product knowledge, customer engagement and objection handling
Foster continuous learning and development by keeping the team up-to-date on industry trends and new sales tactics
Work closely with other departments such as marketing, product development, and customer success to align sales strategies with broader company objectives
Share feedback and insights from customers with relevant teams to improve the product and customer experience
Participate in the recruitment of new sales agents when needed, ensuring that candidates meet the required skills and experience levels
Support the team in building and maintaining strong relationships with potential and existing customers
Address customer concerns and issues that are escalated
Encourage the team to focus on both customer acquisition and retention strategies

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Copywriter & QA Tester: Sunbet

Job Reference Number: SI-239
Department: Mrk – Oth : Marketing
Business Unit:
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Job Description

The QA Tester & Copywriter will be responsible for ensuring the quality,accuracy, factual correctness, legal compliance and alignment with brand guidelines of all creative marketing content before publication. This role requires a keen eye for detail, strong proofreading and editing skills with the ability to craft engaging, high-quality copy across various digital platforms, ensuring that all creative outputs meet brand guidelines, are free of errors and maintain high standards of excellence.

Job Requirements

Qualifications

Diploma in Marketing, Communications, Journalism, English, or a related field

Experience

3-5 years’ experience in a QA, proofreading, or copywriting role, ideally within an advertising agency or digital marketing team
Experience working with social media, digital advertising, email marketing, and SEO-driven content
Strong understanding of brand guidelines, advertising compliance, and editorial standards

Skills & Knowledge

Assuring Quality
Managing Deadlines
Collaborating
Collecting & Evaluating Information (checking, analysing, conceptualising)
Creating & Improving
Applying Expertise and technology
QA & Proofreading
Copywriting & Editing
Brand Consistency
Familiarity with SEO, digital advertising formats, and best practices
Knowledge of platforms such as Asana, Grammarly, Google Docs, and CMS systems
Proficient in verbal and written English

Key Performance Areas

Create and document creative processes and communicates with the team; SOPs, templates, FAQs, etc
Review and proofread all creative materials; social media posts, digital banners, SMS, email, website content, SEO articles, blog articles, presentations to ensure accuracy and consistency
Perform final quality checks on all copy and visuals prior to publication, ensuring compliance with brand guidelines, tone, and legal requirements
Conduct functional testing of marketing assets; email templates, digital display banners, website content, ensuring correct formatting, links, and user experience
Identify inconsistencies, grammar/spelling errors, and formatting issues, providing clear feedback to designers and copywriters
Work closely with the Traffic Manager to ensure all creative materials are reviewed and approved within deadlines
Maintain a structured QA process and checklist to standardise quality assurance across projects
Collaborate with the Creative Director and Brand Manager to uphold brand consistency across all creative executions
Check legal marketing materials (e.g. Terms and Conditions etc)
Review and proofread legal marketing materials, specifically promotional Terms and Conditions, ensuring accuracy, clarity, legal compliance, and consistency with marketing messages
Check and verify artwork for compliance (disclaimers, financial amounts, promotional details, brand adherence etc)
Ensure accuracy and factual correctness of all marketing copy; standard proof reading, promotional details, pricing, product specifications, and terms of offers
Perform thorough QA checks on email marketing communications prior to deployment, verifying accuracy of promotional messages, terms, visual formatting, links, and compliance with regulatory requirements
Conduct detailed QA testing of landing pages, verifying accuracy of promotional T & Cs, consistency of marketing messages, and proper functionality and rendering across desktop and mobile devices
Perform compliance checks on SMS marketing campaigns, ensuring adherence to approved templates, inclusion of required T & Cs, and compliance with opt-out and privacy regulations
Write, refine and edit marketing copy when QA demands allow, ensuring messaging aligns with brand voice and marketing objectives
Develop compelling advertising and promotional content, including headlines, captions, social posts, email copy, and website text
Work closely with designers, marketers, and strategists to create content that drives engagement and conversions
Adapt messaging for different digital platforms, ensuring copy is optimised for SEO, mobile, and various ad formats
Assist in brainstorming sessions, contributing creative ideas for campaigns and content strategies

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Graphics Designer Specialist: Sunbet

Job Reference Number: SI-238
Department: Mrk – Oth : Marketing
Business Unit:
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Job Description

The Graphics Design Specialist will be responsible for executing advanced design projects, ensuring the creation of visually compelling content on various platforms. This role requires a deep understanding of design principles, trends and software tools to deliver high-quality graphics for digital, print and social media, collaborating with cross-functional teams, mentoring junior designers and contributing to the development of creative plans that enhance the brand’s visual identity.

Job Requirements

Qualifications

3-Year Diploma / Degree in Graphic Design, Visual Arts, or related field
Presentation of an artistic portfolio

Experience

6-8 years’ experience in graphic design

Skills & Knowledge

Conceptualising
Deciding
Collecting information
Developing stakeholder relationships
Assuring Quality
Applying expertise and technology
Collaborating
Creating & Improving
Innovating
Emotional resilience
SI Company Information & Processes
Advanced skills in Adobe CS; Office for Mac; Photoshop; Indesign; Illustrator, Keynote
Computer literacy – MS Office
Proficient verbal and written communication skills
Advanced Graphic Design tools/systems
Digital acumen
Writing and drawing
Project management
Extensive knowledge of Photography, Typography, Design and layout.
Dynamic presentation skills
Embrace and understand diversity

Key Performance Areas

Develop and implement highly creative design solutions for digital, print, social media, TV, and other platforms, utilising advanced design tools
Create complex visual designs, including motion graphics, 3D animations, interactive elements and multi-platform visual experiences
Implement advanced typography, colour theory and layout principles to elevate design projects to meet higher creative standards
Participate actively in brainstorming sessions, contributing creative ideas and proposing innovative design solutions to challenges
Take ownership of complex design concepts and oversee their development, fulfilling both creative and technical requirements
Use advanced design techniques to solve unique design challenges, ensuring solutions align with brand guidelines and the campaign’s messaging
Create adaptable designs that can be seamlessly used across multiple platforms (e.g., website, social media, print, email etc) while ensuring consistency in the visual language
Work with web and digital teams to ensure design assets are optimised for responsive design and usability across devices (desktop, tablet, mobile etc)
Design and animate dynamic motion graphics for digital campaigns, social media, video ads, experiential events
Collaborate with video production teams to integrate animated graphics, transitions and effects into video content
Incorporate interactive design elements into digital experiences (e.g., websites, apps) that engage users and support business objectives
Review and refine designs to ensure that they meet high-quality standards, both visually and technically (e.g., resolution, file size, compatibility
Troubleshoot and resolve complex design issues related to file formats, resolutions or inconsistencies in design execution
Ensure that all assets are properly prepared for delivery, ensuring compatibility across different media formats and platforms
Present advanced design concepts to internal stakeholders, offering clear rationale for design decisions and incorporating feedback as necessary
Work with cross-functional teams (e.g., marketing, product etc) to gather feedback on design concepts and refine based on client or business needs
Stay up to date with the latest design trends, tools, and technologies, integrating them into design work to maintain a cutting-edge approach
Conduct research into competitor design strategies and industry innovations to inform the development of new creative concepts
Explore new techniques in interactive design, motion graphics and user experience design, ensuring the brand stays innovative and relevant
Maintain an organised digital asset library, ensuring that design files, assets and documents are easily accessible for the team and cross-functional stakeholders
Follow proper file naming conventions, version control, and asset organisation practices to ensure a smooth workflow

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Customer Engagement Agent: Sunbet

Job Reference Number: SI-237
Department: Mrk – Oth : Retention Marketing
Business Unit:
Industry: PR/Communications/Journalism/Media And Promotions
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Job Description

Sun Bet as the online sports betting division of Sun International drives the online gaming and sports betting strategy and business objectives, providing thought leadership and advice on product performance, revenue growth, operational governance and service standards, as well as building strategic relationships and partnerships with key stakeholders; and leading the integration of online sports betting projects into operations.

The Customer Engagement Agent will be responsible for proactively identifying opportunities to engage clients during SunBet activations and events to canvas and generate good quality leads for the business. The role will cultivate relationships with potential and current SunBet customers through identifying, co-ordinating and managing on-site activations to ensure these relationships remain strong, profitable and grow the referral database for future lead and customer acquisition opportunities. The role may also be required to provide a wide range of administrative and support services in this regard in line with Company procedures and standards.

Job Requirements

Qualifications

Grade 12

Experience

Minimum 2 years experience in a customer service, a contact centre or sales environment
Having an interest and experience in sports is an advantage

Skills & Knowledge

Organising and Coordinating Resources
Checking and Documenting Information
Following Procedures
Persuading
Responding with Urgency
Emotional resilience
Acting with Energy and Enthusiasm
Creating Customer Experiences
Managing and Resolving Conflict
Sports and sports betting Industry knowledge
Sun Bet online gaming product knowledge
Written and verbal communication skills
Proficient computer literacy (MS Office; CRM software)
Event co-ordination
Sales skills
Telephone skills
Networking skills
Legislation – including CPA, POPI, FICA requirements

Key Performance Areas

Have a complete knowledge and understanding of the SunBet products and the online gaming industry
Provide input into plans to increase the generation of sales leads for the acquisition of SunBet business
Attend on-site activations and events, identify opportunities, and canvas clients to generate leads and new business
Persuade potential customers of the benefits and advantages of opening a SunBet account
Provide services and support to customers who place on-line sports bets, providing advice and education to customers around how to place on-line sports bets and casino bets
Respond to technical and/or account related queries raised by customers
Research required information by using available resources or liaising with other departments to adequately respond to queries and ensure customer queries are resolved
Contact new customers and follow-up with existing clients to obtain their FICA documentation
Leverage existing relationships to initiate and develop relationships with customers to acquire referrals
Compile and distribute on-site activation schedules for various venues
Communicate with stakeholders, clients, visitors around activation requirements
Conduct face-to-face meetings with customers / guests at various on-site activation to initiate, build and secure future SunBet business
Attend SunBet VIP events / activations with customers to raise awareness around SunBet’s brand and VIP program, as required
Book activation venues and plan logistics according to requirements – number of people, equipment, times, access to floor, refreshments, etc.
Conduct pre-activation checks to ensure that the venue set up meets requirements
Track and report on the daily generation of leads through promotional processes
Complete post activation administration including; information documents, attendance figures, leads generated
Engage with players and provide a customer experience that will support brand loyalty ensuring SunBet as the online gaming and sportsbetting brand of choice
Ensure that customers are treated with courtesy and respect at all times, and provide professional service standards and solutions
Provide post-mortem feedback with regards campaigns to ensure these are always relevant and effective

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Graphics Designer Lead: Sunbet

Job Reference Number: SI-236
Department: Mrk – Oth : Marketing
Business Unit:
Industry: Marketing
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Job Description

The Graphics Design Lead is responsible for leading the graphic design function, managing a team of designers and ensuring the execution of high-quality visual assets that align with the company’s strategic goals and brand identity. This role will also be focussed on the project management of design work-sets to ensure that campaigns, promotions and other design initiatives are executed on time, on budget and to the highest standards.

Job Requirements

Qualifications

3-Year Diploma / Degree in Graphic Design, Visual Arts, or related field
Presentation of an artistic portfolio

Experience

8-10 years’ experience in graphic design, inclusive of 3 years in a supervisory/lead role

Skills & Knowledge

Conceptualising
Deciding
Collecting & Evaluating information
Managing customer & stakeholder relationships
Assuring Quality
Applying expertise & technology
Innovating
Emotional resilience
Managing Projects
Delegating & empowering
SI Company Brand & Corporate identity
Advanced skills in Adobe CS; Office for Mac; Photoshop; Indesign; Illustrator, Keynote
Computer literacy – MS Office
Proficient verbal and written communication skills
Design Process & workflow optimisation methodology
Digital acumen
Writing and drawing
Knowledge on design systems & libraries
Project management
Extensive knowledge of Photography, Typography, Design and layout.
Dynamic presentation skills
Design Quality Assurance

Key Performance Areas

Lead the design team, ensuring alignment with the company’s vision, brand standards, and marketing objectives
Develop and present high-level design plans for campaigns, promotions and other marketing projects/initiatives
Ensure design work is completed on time, to specification and with high-quality standards, driving innovative solutions
Proactively identify potential risks related to design projects (e.g., tight deadlines, resource constraints) and develop plans to mitigate them
Oversee the conceptualisation, development and execution of design solutions across multiple media channels (e.g., digital, print, video etc)
Manage design projects from initial brief through to final delivery, collaborating with marketing, product teams and external agencies
Ensure that design concepts align with business and marketing objectives while maintaining a consistent brand identity
Present and explain design concepts to stakeholders, adjusting based on feedback to meet business requirements
Lead brainstorming sessions to encourage new, innovative ideas and collaborate with cross-functional teams to refine concepts
Oversee the development of high-quality design materials, ensuring consistency in visual storytelling and branding across all deliverables
Provide guidance on design techniques and refine complex design elements (e.g., 3D elements, animation, interactive designs etc) to elevate creative output
Conduct quality assurance to ensure all designs meet technical and creative standards, are on-brand, and comply with all guidelines
Ensure that all designs comply with industry standards, copyright laws and regulatory requirements
Maintain and evolve the brand’s visual identity, ensuring consistency across all media and touchpoints
Encourage innovation and push creative boundaries while ensuring that designs adhere to the brand’s core values and messaging
Conduct regular audits of brand assets and design work to ensure they stay current and aligned with business goals
Manage design files and assets using version control and naming conventions to ensure efficient team collaboration and file accessibility
Establish and refine workflows to streamline design processes and ensure on-time project delivery
Mentor, guide, and support a team of designers, fostering a culture of creativity, accountability, and professional growth
Conduct regular one-on-one meetings, providing constructive feedback, coaching, and career development opportunities for team members
Identify areas for improvement and skill development, offering training and learning opportunities to design team
Manage team performance, conducting performance reviews, providing feedback and implementing growth plans as necessary
Continuously evaluate and improve internal workflows, design processes and team structures to optimise efficiency, reduce bottlenecks and enhance output quality
Develop metrics to track the return on investment (ROI) of design projects and initiatives
Leverage data and analytics to inform design decisions, such as analysing user behaviour, feedback to continuously improve the design process and output

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful.

Click here to apply

We wish you all the best with your applications