SAB Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Customer Relationship Team Leader

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The key purpose of the role is to be responsible for effectively managing teams in order to enhance sales and customer service levels through best practices, thereby ensuring the achievement of sales volume and the team’s key performance metrics.

Key roles and responsibilities:

Order/Sales Responsibilities:

• Drive “Today’s Volume Today” concept -ensure that cross-sell & up-sell opportunities (Task Execution) are capitalized upon as and when they arise and when it is appropriate to do so
• Outbound and Inbound service level management including real-time management
• Compile outbound call lists for volume opportunities including credit deals by pack, segment and credit terms as well as new product development launches
• Pro-active application of SAB trading schemes to drive volume
• Campaign management for brand incentives and new product launches
• Manage the quality of BDA interactions with customers and the quality of outputs
• Accountable for ensuring that the logging of calls by BDA’s takes place and all documented call processes are adhered to.

Query Handling Responsibilities:

• Resolve escalated queries or complaints through standard processes
• Resolve customer CXC complaints timeously
• Accountable for keeping customers up to date and owning resolution of escalated issues within the limits of the systems and tools provided

General Responsibilities:

• Set and deliver quality management action plans based on business strategy & opportunity, for the Business Development Agents (BDA)
• Stay up to date on best practice business processes
• Keep abreast of all product developments and new product releases
• Internal Business and Management Accountabilities
• Provide feedback on customer service continuous improvement initiatives
• Manage the activities required for the achievement of Sales volume, Task execution including effectiveness and Market Share target
• Implement national/regional promotions/campaigns according to the sales & marketing plan
• Manage administration and reports as required
• Accountable for the achievement of targets set at a team level

People Management:

• Lead a team of BDAs in accordance with PDP
• Conduct regular performance feedback sessions with the team & individuals, including the use of KPI’s &  recorded calls to provide constructive skills development sessions
• Accountable for the adherence of subordinates to business processes (including systems and manual processes)
• Responsible for mentoring and coaching the BDAs

Minimum Requirements:

• 3 Year Business  Degree / Diploma
• 2 to 3 years’ experience as a team Leader / Manager in Sales/Marketing in a FMCG environment is advantageous
• Computer literacy essential (MS Office)
• SAP and/or Bees experience advantageous
• General understanding of reporting procedures
• IR experience (advantageous)
• Knowledge of SAB products, policies and procedures would be an added

Additional Information:

• Band: VIII

SAB/ABInBev is an equal opportunity employer and all appointments will be made in line with SAB/ABInBev employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short listing

Click here to apply

Business Development Representative

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

Job purpose:

The Business Development Representative (Sales Rep) will be responsible to work towards achieving growth in volumes sold, growth in market share and increased competitiveness through providing market driven differentiated service that builds sustainable competitiveness within clearly identified segments.

Key roles and responsibilities

• Achieve sales targets for assigned areas
• Manage and supervise Distributors of assigned sector (orders, payment, re-distribution
• Ensure IB products are available in reasonable stock (complete range) in the customers and retail outlets
• Ensure merchandising (visibility of the brands in terms of POS and Chillers) in the customers and retail outlets
• Ensure chillers are properly placed in the performing outlet and used exclusively for IBPLC products in the assigned sector
• Monitor the recommended price of our product at sales outlets
• Closely monitor actions of the competition

Profile

• 3 year degree qualification
• At least 2 years’ experience in a sales/marketing/FMCG environment Valid unendorsed Code 8 drivers license
• Basic computer literacy and experience working with Microsoft Office
• Local area knowledge is a requirement
• Excellent administration skills
• Relationship Management
• Customer Service
• Strong Negotiation Skills
• Problem Solving
• Attention to detail
• Highly Professional

Additional information:

• East Coast Region
• Central Region
• Cape Region
• Inland Region

South African Breweries Pty (ltd) is an equal opportunity employer and all appointments will be made in line with SAB Pty (ltd) employment equity plan and talent requirements.

The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.

Click here to apply

We wish you all the best with your applications