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Analyst: Data & Reporting

Job Title: Analyst: Data and Reporting

Position Reports to: Business Area Head: Third Party Data Management

Division: Strategy Enab & Modernisation

Location: Head Office – Brooklyn

Advert Closing Date: 16 January 2026

About the Position

SARS Enterprise Data Management is looking for an experienced Analyst – Data and Reporting with a passion to analyse external data, generate insights, and develop data-driven strategies to enhance business performance. The successful candidate will conduct statistical analysis, interpretation and reports to support in decision-making processes within the division including the automation of such reports.

Job Purpose

The job purpose of Analyst: Data and Reporting within third-party data management is to analyse external data, generate insights, and develop data-driven strategies to enhance business performance. This role involves leveraging third-party data to support decision-making, improve operational efficiency, and ensure compliance with tax regulations. The analyst is responsible for creating detailed reports, identifying trends, and providing recommendations to optimize processes and achieve organizational objectives.

Education and Experience

Minimum Qualification & Experience Required

National Diploma (NQF 6) in Information Systems/ Statistics/ Computer Science/ Informatics and or Information Technology with solid data and reporting background AND 3 – 4 years’ experience in a similar environment, of which 1 – 2 years at a knowledge worker level.

Alternative #

Senior Certificate (NQF 4) with 6 years related experience, of which 1 – 2 years at a knowledge worker level.

Minimum Functional Requirements

Technical Expertise: Intermediate to advanced knowledge of data processes, data cleaning, analysis, reporting, data models, and database design and testing.
Data Tools Proficiency: Experience with reporting tools (e.g., SQL, Power BI, Tableau), databases (e.g., SQL Server), and programming languages (e.g., R, Python).
Statistical Knowledge: Proficiency in using statistical packages for analysing datasets (e.g., Excel, SPSS, SAS, R).
Data Warehousing: Knowledge of data warehousing concepts and practices.
Business Intelligence: Understanding of business intelligence methodologies and data visualization techniques.
Microsoft Skills: Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

Job Outputs:

Process

Accumulate information and provide reports with recommendations applicable to area of specialisation.
Analyse and evaluate performance of BU, identify and report on variances against cost, quality, delivery and risk, ensure compliance with ops strategy.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Collect and collate data, analyse information and provide reports and recommendations.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Gather data of current processes, systems and performance to facilitate process analysis and improvements.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Undertake information gathering and analysis of data within set guidelines to report related information to business.

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural Competencies

Accountability
Analytical Thinking
Attention to Detail
Commitment to Continuous Learning
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Conceptual Ability
Fairness and Transparency
Respect

Technical Competencies

Business Knowledge
Data Analysis
Data Collection and Analysis
Efficiency improvement
Functional Policies and Procedures
Quality Orientation
Reporting
Statistical and Mathematical Analysis

Compliance Competency

GOC Confidential

Click here to apply

Financial Accountant X3 (Fixed Term Contract)

Position Reports to: Manager: Finance

Division: Strategy Enabling and Modernisation (SEM) Finance

Location: Head Office, Le Hae La SARS, Pretoria

Advert Closing Date: 23 January 2026

Please note these are a Fixed Term Contract Positions.

About the Position

An exciting opportunity is available for a highly skilled, results driven, self-directed / self motivated, passionate person who can work and deliver independently in an extremely pressurised environment, with multiple cross-functional teams, various internal and external stakeholders and multiple IT systems/tools. The key deliverables of the role include the managing and allocation of funding internally and the proficiency in implementing end-to-end Finance related processes to enable execution of cluster objectives. The person must have an adequate understanding of the Finances and related processes in an IT and Project environment and must be familiar with the latest developments in the IT world and know how these changes impact on the Finances of the business unit.

Attention to detail and accuracy are prerequisites, and the individual must be able to follow and give guidance on complex financial transactions, especially when new Tenders (largely in an IT environment) are issued and/or new contracts are negotiated and entered into. Giving sound financial advice during these processes are critical.

The candidate must have a clear understanding of the strategy of SARS and how it impacts the 9 strategic objectives of the various clusters. She/he must be able to plan the intricate budgeting/forecasting processes and hold key players accountable for delivery of their various inputs. She/he must have a comprehensive understanding or aptitude to understand actual performance against forecast and be able to source meaningful reasons for budget variances considering internal and external factors. She/he will be part of a highly motivated and capable team and will take responsibility for implementing sound practices within well-governed processes. S/he will contribute towards the higher purpose and service orientation by ensuring that SARS allocated funding enables the nine Strategic Objectives.

Job Purpose

To provide accounting support by coordinating and managing accounting functions, conduct proper account reconciliations, in order to ensure the efficiency and effectiveness of the accounting practices in SARS.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Accounting AND 5-7 years’ experience in a finance, accounting or similar financial environment, of which 2-3 years at a technically skilled level working at resolving financial and accounting queries and generate accounting reports.

#Alternative

Senior Certificate (NQF 4) AND 10 years financial related experience in a finance, accounting or similar financial environment of which 2 – 3 years at a technically skilled level working at resolving financial and accounting queries and generate accounting reports.

Note: The alternative qualifications and experience refer to the internal minimum requirements (internal staff of SARS).

Job Outputs:

Process

Continuously ensure accurate communication to relevant SARS offices on discrepancies and errors in order to advise on how to ensure the accurate adjustment of said matters.
Develop and maintain regular reports via the applicable SARS accounting system.
Execute specialist input through investigation and opportunities within the product process including risk concern.
Maintain accounts by identifying, verifying and recording financial transactions.
Monitor, verify and review outstanding information in order to pass relevant transactions where applicable according to set standard in order to ensure accuracy and prevent fraudulent activities.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

Comply with organisational internal control and governance standards accounting standards and tax legislation
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Commitment to Continuous Learning
Conceptual Ability
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical competencies

Analysis and Interpretation of Financial Statements
Business Knowledge
Data Collection and Analysis
Efficiency improvement
Financial Accounting
Financial Acumen
Financial Analysis and Reporting
Financial Control
Functional Policies and Procedures
Reporting
Standard operating procedure compliance

Compliance Competency

GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Data Analyst I

Job Title: Data Analyst I

Position Reports to: Specialist: Data Analysis

Division: National Operations Command – Planning Performance & Productivity Management

Location: Pretoria (Brooklyn)

Advert Closing Date: 16 January 2026

About the Position

We are committed to harnessing the power of data to drive innovation and deliver exceptional results. If you are passionate about data, cloud technologies, and creating impactful visualizations, we want you on our team.

You will utilize your expertise in data analytics to analyze complex datasets, develop and maintain Power BI dashboards, and collaborate with cross-functional teams to understand data needs and deliver solutions.

We are looking for someone with proven experience in data analytics and data engineering, proficiency in Power BI, strong SQL skills, and excellent problem-solving abilities. As a team player with strong communication skills, you will thrive in our dynamic and innovative environment.

Join us to work on exciting projects, enjoy a competitive salary and benefits package, and take advantage of continuous learning and professional development opportunities. If you’re ready to take your career to the next level and make a difference with your data skills, apply now.

Job Purpose

To provide operational and analytical support in order to manage data quality management.

Minimum Qualification & Experience Required

Education and Experience

Bachelor’s Degree / Advanced Diploma (NQF 7) in Data Analytics, Data Engineering, Data Science or Statistics with 2 – 3 years’ experience in a Data Analysis environment, of which 1 – 2 years at knowledge worker level.

Alternative #

Senior Certificate (NQF 4) and 5 years related experience in a Data Analysis environment, of which 1 – 2 years at knowledge worker level.

Job Outputs:

Process

Use evaluative frameworks, behavioural experimentation methodologies, theory construction and model building skills to facilitate evidence-based product and design decisions.
Accumulate information and provide reports with recommendations applicable to area of specialisation.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Collect and collate data, analyse information and provide reports and recommendations.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply applicable legislation, including amongst others policies, procedures, and SOP’s in the delivery of work outputs.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.

Governance

Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural Competencies

Accountability
Attention to detail
Analytical Thinking
Commitment to Continuous Learning
Conceptual Thinking
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Respect
Trust

Technical Competencies

Business Knowledge
Data Analysis
Data Collection and Analysis
Data Management
Efficiency Improvement
Functional Policies and Procedures
Reporting

Compliance Competency

GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and persons with disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Data Analyst II (Data Analysis)

Job Title: Data Analyst II (Data Analysis)

Position Reports to: Business Area Head: Workforce & Resource Planning

Division: National Operations Command

Location: Pretoria – Brooklyn

Advert Closing Date: 16 January 2025

About the Position

The Data Analyst II should have relevant experience and skills in the use and management of data to carry out various forms of data/business analysis functions. This role will perform various functions in relation to Data Analysis of SARS’ Workforce and Resource/Capacity Plans, inclusive of:

Analyses workforce data to identify trends, gaps, and future needs.
Forecasts staffing requirements based on business objectives, historical data, and predictive models.
Supports decision-making by providing actionable insights on resource allocation, productivity, and efficiency.
Collaborates with HR and operations teams to ensure optimal workforce distribution and readiness.
Monitors key metrics such as headcount, turnover, absenteeism, capacity modelling and workload balancing
Carries out research and industry benchmarking to establish workforce of the future trends

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) and 5 – 7 years’ experience in a Data Analysis, of which 2 – 3 years at a technically skilled level.

Alternative #

Senior Certificate (NQF 4) and 10 years related experience in a Data Analysis, of which 2 – 3 years at a technically skilled level.

Job Outputs:

Process

Apply processes to improve data validation across service delivery systems in line with operational targets.
Collect and collate data, analyse information and provide reports and documentation to facilitate discussions at national forums.
Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
Ensure the integrity and quality of all data collected and identify and escalate associated problems.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural Competencies

Accountability
Analytical Thinking
Attention to Detail
Commitment to continuous learning
Conceptual Ability
Honesty and Integrity
Fairness and Transparency
Organisational Awareness
Problem Solving and Analysis
Respect
Trust

Technical Competencies

Business Knowledge
Data Analysis
Data Collection & Analysis
Data Management
Database Design and Management
Efficiency Improvement
Functional Policies and Procedures
Information Management
Knowledge Management
Reporting
Statistical and Mathematical Analysis
Reporting

Compliance Competency

GOC Confidential

Employment Equity

Click here to apply

Financial Accountant X2

Position Reports to: Specialist: Finance & Tax Modernisation

Division: Enterprise Service & Support

Location: Woodmead North Office Park

Advert Closing Date: 23 January 2026

About the Position

This position seeks an accounting professional skilled in problem solving and building best practices to help develop a modern SARS. As an accountant, you will be responsible for maintaining accurate financial taxpayer records and ensuring compliance with the relevant tax legislation, regulations and accounting standards. You will be required to prepare, review and analyse financial accounts, to reconcile accounts and to support audits. The position will serve as a bridge between Account Maintenance, Operations and Finance.

Job Purpose

To provide accounting support by coordinating and managing accounting functions, conduct proper account reconciliations, to ensure the efficiency and effectiveness of the accounting practices in SARS.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ experience in a Finance, Accounting or similar environment, of which 2-3 years at a technically skilled level ie resolving financial and accounting queries and generate accounting reports.

#Alternative

Senior Certificate (NQF 4) with 10 years related experience in Finance and accounting, of which 2 – 3 years at a technically skilled level ie resolving financial and accounting queries and generate accounting reports

Note: The alternative qualifications and experience refer to the internal minimum requirements (internal staff of SARS).

Minimum Functions Required

Maintain financial records (tax returns and assessments, payments, interest and penalties, journals and refunds) within the sub ledger and report on exceptions.
Performs independent reconciliations and can investigate and resolve routine and more complex discrepancies. Provide guidance to others.
Ability to analyse sub-ledger accounts/ transactional listings/ Statement of Account and identify discrepancies and misalignment with other systems/ 3rd party information, analyse and formulate solutions.
Monitor the system and accounts to identify defects, and ensuring the fixes are properly tested and implemented

Job Outputs:

Process

Continuously ensure accurate communication to relevant SARS offices on discrepancies and errors in order to advise on how to ensure the accurate adjustment of said matters.
Develop and maintain regular reports via the applicable SARS accounting system.
Execute specialist input through investigation and opportunities within the product process including risk concern.
Monitor, verify and review outstanding information in order to pass relevant transactions where applicable according to set standards in order to ensure accuracy and prevent fraudulent activities.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

Comply with organisational internal control and governance standards accounting standards and tax legislation
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability (V)
Analytical Thinking
Attention to Detail
Commitment to Continuous Learning
Conceptual Ability
Conceptual Competence
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Respect
Trust
Effective communication and interpersonal skills
Integrated thinking

Technical competencies

Analysis and Interpretation of Financial Statements
Business Knowledge
Data Collection and Analysis
Efficiency improvement
Financial Analysis and Reporting
Functional Policies and Procedures
Reconciling Financial Records
Reporting
Proficiency in SAP and Excel
Understanding of accounting principles and standards
Understanding of regulatory compliance and tax legislation

Compliance Competency

GOC Confidential

Employment Equity

Click here to apply

Customer Experience: Junior Specialist

Position Reports to: Senior Specialist: Customer Experience

Division: Taxpayer Engagement

Location: Lehae La SARS-Brooklyn

Advert Closing Date: 16 January 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation. This position emphasizes collaboration, customer-centric solutions, and service excellence, ensuring a smooth experience across various touchpoints.

Job Purpose

To provide operational, analytical and reporting support by performing data quality management (data cleansing, integrity, enrichment, data and information flow) in order to manage the data lifecycle needs of a Business Unit in an effective manner, thereby enhancing customer experience and compliance culture.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Statistics with 5 – 7 years’ experience in CX Metrics (CXI, VOC, Net Sentiments) Customer Excellence, System and API Integration or similar environment, of which 2 – 3 years at a technically skilled level

ALTERNATIVE

Senior Certificate (NQF 4) and 10 years experience in CX Metrics (CXI, VOC, Net Sentiments) Customer Excellence, System and API Integration, of which 2 – 3 years at a technically skilled level.

Job Outputs:

Process

Gather inputs from employees about customer experiences analyse and propose appropriate initiatives for improvement.
Provide inputs into system development and improvement life cycle and plan activities relevant for usability studies to determine ease of doing business with SARS across channels.
Gather applicable information, analyse customer pain-points and identify opportunities to improve.
Correctly apply research governance standards, procedures and legislation in the delivery of work outputs.
Compile reports, which include actionable recommendations by segment, products and metrics, which provide recommendations to management.
Develop an understanding of customer needs/insights for the development of online and self-service user experience.
Consolidate customer experience information and develop activities for successful implementation of customer experience metrics.
Contribute towards the mapping of segment customer journeys by channel and products to unlock pain-points and bottlenecks when providing.
Conduct customer experience benchmark studies with relevant revenue authorities to continuously improve value to customers and produce.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

Implement and provide input into governance processes, systems and legislation within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Commitment to Continuous Learning
Conceptual Ability
Customer Orientation
Customer Service
Fairness and Transparency
Honesty and Integrity
Information Seeking
Organisational Awareness
Stakeholder Engagement and Management
Problem Solving and Analysis
Respect
Trust

Technical competencies

Business Knowledge
Creative and Innovative Thinking
Data Collection & Analysis
Customer Relationship Management
Effective Business Communication
Efficiency improvement
Functional Policies and Procedures
Reporting
SARS System Products

Compliance Competency

GOC Confidential

Employment Equity

Click here to apply

Specialist: SAP Basis

Position Reports to: Manager: SAP

Division: Strategy Enabling and Modernisation

Location: Head Office Pretoria

Advert Closing Date: 16 January 2026

About the Position

SARS is looking for a highly skilled and experienced, results driven, specialist SAP Basis individual with sound judgement and strong business acumen who will contribute towards our higher purpose and service delivery. S/he will need to be an innovative individual, with deep experience in the emerging technologies and a strong future orientation.

The individual must be able to install, configure, upgrade, and troubleshoot SAP systems according to specifications and business requirements. Help add value to the team and organisation through effective and proactive contribution to the day-to-day supporting activities. Broad understanding of all facets of Information Technology including SDLC. Understanding of diverse set of technologies including Linux operating system (e.g. RedHat) knowledge, SAP HANA and Sybase database administration, Single Sign On, Fiori, SAP BTP and other Cloud solutions (e.g. SuccessFactors, ARIBA).

Job Purpose

To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.

To participate in the cost effective and efficient Production, Quality Assurance, Alpha and RTR environment to support organisation’s goals and objectives through SAP Basis/Core Architecture Platform Technology Installation, design, implementation and support.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology AND 5 – 7 years’ experience in an SAP Basis environment, of which 2 – 3 years must be at a technically skilled level.

Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 – 7 years’ experience in an SAP Basis environment, of which 2 – 3 years must be at a technically skilled level AND additional requirements specified in Min Functional requirements, where applicable.

#ALTERNATIVE

Senior Certificate (NQF 4) AND 10 years’ experience in and SAP Basis, of which 2 – 3 years at a technically skilled level

Minimum Functional Requirements

At least 5 years’ experience in SAP environment, of which 2-3 years ideally at SAP Basis specialist level
5 years’ experience and knowledge of key integration points between SAP modules
Experience and knowledge of SAP Basis and key integration points between SAP modules
Relevant SAP Basis training or certification
Relevant SAP Basis analysis and configuration experience

Job Outputs:

Process

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Initiate and assist in the implementation of new or revised Policies and Procedures.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
Carry out high complex assignments requiring the development of new or improved procedure.
Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client’s need.
Support the successful implementation of SAP applications, providing technical expertise, presentation, and advise on SAP products to clients.
Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs according to industry best practices.
Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients’ needs.
Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
Maintain a thorough knowledge of the organization and adhere to all organizational standards.
Communicate and disseminate the policy and procedures to relevant stakeholders and the employees.
Test new and current software for acceptance into the production environment.

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Client

Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

Behavioural competencies

Accountability
Analytical Thinking
Attention to Detail
Adaptability
Commitment to Continuous Learning
Conceptual Ability
Customer service
Fairness and transparency
Honesty and Integrity
Organisational Awareness
Respect
Trust

Technical competencies

Computer Literacy
Functional Policies and Procedures
Customer Relationship Management
System Thinking
Problem Analysis and Judgement
Administrative Support
Business IT Systems
Solves problems and applies a range of IT systems skills
SARS Systems Products
Effective Business Communication

Compliance Competency

GOC Confidential

Employment Equity

Click here to apply

Specialist Organisational Effectiveness – Change Management x2

Position Reports to: Business Area Head: Change Management

Division: National Operations Enablement – Change Management

Location: Pretoria

Advert Closing Date: 16 January 2026

About the Position

The pursuit for a “Smart Modern SARS” brings about challenging strategic and operational vulnerabilities. As the National Operations Enablement team, we are offering an exciting opportunity for a seasoned change practitioner who can facilitate, grow and enable change leadership and change management in different business situations or multiple aspects of a business in a manner that is likely to lessen identified vulnerabilities/operational risks resulting in the achievement of the set objective and key results.

The nature of the work requires a pro-active, self-directed, highly skilled, results driven specialist with sound judgement and strong business acumen who will contribute towards our higher purpose and people effectiveness. The change practitioner will lead a portfolio of changes, engage with various business stakeholders, provide expert advice, influence others, formulate tactical strategy and associated delivery plans.

The candidate should possess the intrinsic desire to contribute towards SARS’s higher purpose of making South Africa great and should be a team player. The position of Specialist: Organisational Effectiveness reports to the Business Area Head: Change Management.

Job Purpose

To be accountable and responsible for the development of organisational effectiveness tools and the building capabilities of strategic partners to effectively drive the implementation of organisational effectiveness initiatives and implement complex organisational effectiveness and change initiatives and strategies that support business objectives and are aligned with organisations vision, mission, and strategic plan and cultural and values framework.

Education and Experience

Minimum Qualification & Experience Required

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Business Administration or Management/ Psychology (Industrial or Organisational)/ Human Resource AND 8-10 years’ experience in a Change Management environment, of which 3-4 years must at an operational specialist level.

Alternative#

Senior Certificate (NQF 4) AND 15 years change management experience of which 3-4 years must at an operational specialist level.

Job Outputs:

Process

Analyse and make recommendations about improvements to specialist systems, procedures, and associated area’s practice.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation. • Provides alignment and integration between the work done by Internal and External Consultants.
Develops strategic partnerships with the Executive Team, HR specialists, and other internal clients to identify and intervene on change management initiatives that foster Organisation learning and address corporate strategic goals and needs.
Provides change management expertise to project management for organisation-wide projects/initiatives as required, facilitating stakeholder buy-in and support and change adoption.
Consults with organisation leadership and HRBPs regarding strategic planning sessions for groups to clarify, communicate and act upon the vision and goals of their department within the context of the Organisation’s mission, vision, and values.
Actively promote the assimilation of Organisational Effectiveness and Change Management competencies for HRBP and Line Managers through education, partnership, and consultation.
Partner with external consultants brought in to do various initiatives by providing them with information about the organisation, support the implementation, and ensuring that follow-up assessments of effectiveness are conducted.
Assesses risks associated with various change initiatives/projects and suggests and implements actions to manage any negative impacts.
Conducts organisation assessments using instruments and surveys to analyse individual and group behaviour and recommends strategies for making needed changes.
Influences and supports changes in organisational behaviour and serves as an internal consultant to facilitate team building; resolving work group conflict; changes in group in norms values and culture.
Recommend, manage, and implement the organizational change associated with enterprise and cluster projects.

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
Positively influence and manage change in area of accountability.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

Accountability (V)
Analytical Thinking
Attention to Detail
Building Sustainability
Commitment to Continuous Learning
Conceptual Ability
Fairness and Transparency (V)
Honesty and Integrity (V)
Leading Change
Organisational Awareness
Problem Solving and Analysis
Relationship Management and Networking
Respect (V)
Stakeholder Engagement and Management
Trust (V)

Technical competencies

Business Knowledge
Change Management
Efficiency improvement
Functional Policies and Procedures
Human Resource Consulting
Knowledge of HR Policies & Procedures
Organisation Planning and Design
Reporting

Compliance Competency

GOC Confidential

Employment Equity

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Senior Specialist: Engineering (Innovation and Solutioning)

Job Title: Senior Specialist: Engineering (Innovation and Solutioning)

Position Reports to: Senior Manager: Engineering

Division: Design and Enabling

Location: Head Office, Brooklyn

Advert Closing Date: 12 September 2025

About the Position

The SARS Innovation Incubator (II) located within the Strategy, Planning and Modernisation (SPM) unit is looking for highly skilled and results driven innovation and solutioning professionals with relevant academic competence, experience and a solid work ethics to join a dynamic team of seasoned innovation and solutioning professionals.

The Senior Specialist: Engineering job is at a senior level in the organisation and will require individuals to work on strategic enterprise solutions and modernisation initiatives. These individuals will be required to analyse complex business problems, conceptualise or design innovative ‘game changer’ solutions for these problems, develop solution or modernisation roadmaps, work with a diverse range of stakeholders and partners to prototype and conceptualise these strategic solutions.

Job Purpose

To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS Vision 2024 enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.

The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Alternative#

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Job Outputs:

Process

Innovation

Collaborate with local and international owners, partners and stakeholders
Conduct local and international research and benchmarking
Develop, socialise and publish fore-sighting reports
Draft idea elevator pitches
Understand business problem using data driven approach
Design Innovation Solutions
Draft Innovation Business Cases
Build, test and demonstrate prototype
Manage prototype governance
Track solution benefits

Solutioning

Build relationships with Business, Product and Segment Owners
Build stakeholder and partner networks
Assess the strategic landscape
Draft or facilitate the drafting of modernisation and solution strategies
(5-10-year horizon)
Socialise modernisation and solution strategies
Analyse and understand problems
Collaborate on the detailed designs
Draft Business Cases
Participate in the development and testing cycle
Track solution benefits

Governance

Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of accountability
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

Honesty and Integrity
Fairness and Transparency
Accountability
Problem Solving and Analysis
Conceptual thinking
Influencing others
Driving Excellence
Leveraging diversity
Accurate understanding
Building sustainability

Technical competencies

Strategic Planning
Tax Knowledge
Effective Business Communication
Problem analysis and judgement
Planning management and measurement
Decisiveness
Business acumen
Functional Policies and Procedures

Knowledge

Knowledge of innovation, industry and technology trends
Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
Knowledge of own organisations, policies, procedures, services, products and business operating models
The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.

Compliance Competency

GOC Secret

Employment Equity

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Operational Manager: Strategic Sourcing (FTC)

Position Reports to: Lead: Acquisition Management

Division: Corporate Enterprise Services – Procurement

Location: SARS Head Office – Le Hae La SARS

Advert Closing Date: 19 January 2026

Please note: These are Fixed Term Contract Positions.

About the Position

SARS is looking for a motivated, passionate person who can work with multiple cross-functional teams and various stakeholders in the execution of strategic sourcing initiatives and tender management processes in support of the Manager – Strategic Sourcing in the Professional Services stream. S/he will contribute towards the higher purpose and service orientation of SARS by ensuring that end user requirements are timeously sourced through a system that meets the requirements of Section 217 of the Constitution. In addition, s/he will be responsible for effectively managing the vendor relationships according to the Service Level Agreements (SLAs) established for each of the commodities under his/her span of control. When the sourcing/tendering processes is finalised, s/he will ensure that the planning of contract negotiations enables the appropriate involvement between the vendors, procurement, finance and business. The successful incumbent will join a highly motivated and capable team responsible for strategic sourcing initiatives carried out within well-governed processes.

This role is located within the Corporate Enterprise Services – Procurement

Job Purpose

To develop and deploy sourcing commodity strategies to deliver value through strategic sourcing. To manage portfolio of commodities through cross functional sourcing teams for effective execution of portfolio based commodity strategies, as well as ensuring the overall sustainability of commodity based initiatives.

Education and Experience

Minimum Qualification & Experience Required

A Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Commerce/Supply Chain/Business Management AND 5-7 years’ experience in a Strategic Sourcing, Project Management and Tender Administration environment, of which 1 year at supervisory level.

ALTERNATIVE

A Senior Certificate (NQF 4) AND 10 years related experience in Strategic Sourcing, Project Management and Tender Administration, of which 1 year at supervisory level.

Minimum Functional Requirements

Functional experience in Strategic Sourcing, Project Management & Tender Administration.

Job Outputs:

Process

Act as chairperson to the Bid Evaluation Committee (BEC).
Actively support and develop accredited small BEE and SMMEs through providing guidance on tender process and available business opportunities.
Benchmarking and Market analysis for new products.
Collate and analyse data that measures the control of prices and costs, innovations and deliveries with suppliers and take actions to improve performance.
Contribute to the management of the procurement function taking steps to mitigate challenges and difficulties to resolve conflict within SARS.
Create plans with stakeholders to improve supply chain management.
Create risk assessments, registers or other risk evaluation tools for projects and agree actions with suppliers and other stakeholders to allocate or share risks to avoid claims, variations or disruptions.
Develop hierarchies of categories for both direct and indirect expenditure that can be subjected to category management and strategic procurement.
Development and management of supplier relationships in conjunction with internal client (contracts).
Devise and monitor key performance indicators for sustainability with suppliers and take appropriate actions to ensure delivery to agreed standards
Ensure that the needs of SARS are met; take appropriate actions by co-ordinating the implementation of contract negotiation, communication with suppliers or modifying procedures to ensure customer satisfaction.
Ensuring that the procurement function, however exercised within SARS, complies with all statutory requirements and the SARS Procurement Policy and Procedures.
Evaluate and apply appropriate methodology to achieve improved category management, historical and forecasted data on categories of spend to help formulate a category plan and develop category management plan by analysing market factors.
Investigate and make recommendations to management on the development of e-catalogue that can be applied to procurement and assess developments in system technology and make recommendations to colleagues and other stakeholders.
Investigate the use of P2P systems used in procurement and make recommendations to senior management.
Liaise with all GMs regarding ending contracts.
Loading all awarded contracts on SAP.
Manage for all procurement and tender activities with a value of R200,000 (RFP/RFT/RFI) or more or as may be determined by SARS from time to time.
Provide advise to colleagues and other stakeholders on how to promote sustainable and responsible procurement in SARS.
Research information on suppliers using appropriate sources of information to select appropriate suppliers and evaluate financial, commercial and technical capabilities of potential suppliers.
Responsible for all price adjustments on all contracts.
Responsible for tender management, by reviewing all tenders and recommending and adjudication in line with delegations of authority.
Responsible, in consultation with Supplier Performance Specialists, for vendor performance management.
Review contracts and recommend appropriate actions to be taken in the event of any default or breach of contract and evaluate and recommend appropriate actions to be taken to resolve variations, claims or compensation events.
Work with stakeholders and communicate standards to eliminate bribery corruption and fraud in supply chain and take appropriate actions in the event of any alleged breach of standards
Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
Ensure procedures, policies and mandates are clearly understood and complied with.
Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
Link and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.

Governance

Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
Understand and implement governance control processes and role segregation requirements in area of accountability.

People

Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.

Finance

Draw up a budget aligned to operational delivery plans, monitor and report on variances.
Ensure team’s adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.

Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies