DHL Vacancies

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Head Of Sales

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Manages, controls and develops the overall Sales strategy/activities in the country in accordance with the group business strategy and the global/regional Sales strategy to increase market share and optimize business assets and human resources. Implements global incentive program in country, where relevant and ensures achievement of country Sales Index.
DHL Global Forwarding has an opening for a Head of Sales in Johannesburg, South Africa. Join us in connecting people and improving lives!

In this Head of Sales Position

Accounts for sales results within the country and leads sales disciplines which coordinate and control strategic activities, initiatives and subjects across the country with direct impact on overall results and high business risk potential
Develops sales strategy in line with the country’s overall business strategy as well as following vertical and horizontal guidelines and objectives
Drives market growth and customer retention at the country level
Steers/improves Sales performance through process and performance measurement
Supports country level customer strategies and contract negotiations
Validates country level improvement areas based on pipeline reporting in collaboration with sales effectiveness
Analyzes the value of key technologies and industry development, and identifies change needs within the country’s sales function
Steers sales performance and refines the country’s sales strategies as required
Implements modification within own authority which directly influences the way the division is operating and making money in the country.
Analyzes complex issues and modifies working methods in own work area
Stakeholders

Reaches agreement with external parties to accept complete proposals and programs where there is little interest in cooperating or participating
Negotiates critical agreements / contracts and has the mandate / authority to sign them, changing T&Cs significantly
Approves all major country level sales strategy and development projects

People management

Determine organizations structure, roles and responsibility and performance targets for the function
Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
Develop a team spirit and multitasking capabilities within the team
Plan, organise and direct an efficient and effective function
Develop KPI’s with team members and monitor individual performance
Conduct performance appraisal, including coaching
Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets
Identify training needs and opportunities to develop a highly skilled functional department

Now, here is what we need from you!

In-depth knowledge in the Logistics industry .
Commercially astute with excellent business acumen
Presentation and facilitation skills.
Excellent training skills
Strong Customer-facing and interaction skills
Excellent Communication skills – spoken and written.
Outstanding Negotiation and interpersonal skills
Strong Leadership skills
Analytical, organisational and motivational skills
People Management skills
Minimum 10 yrs in Logistics Industry
Must have worked at the position of a Airfreight Manager for at least 5 years in a reputed Organization
Degree in Sales / marketing/ business development or business Management.

We offer:

Comprehensive training and development opportunities.
Mentorship from experienced freight forwarding professionals and senior leaders.
Opportunities for international travel and exposure within the Freight Forwarding Industry.
Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.#LI-MEA

Click here to apply

Business Development Manager

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Develop and administer business development plans and processes to generate new/ additional business, maximize profit and grow market share in line with business strategy, financial objectives, Group guidelines and policies

DHL Global Forwarding has an opening for Business Development Manager in Johannesburg, South Africa. Join us in connecting people and improving lives!

In this Business Development Manager Position

Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
Respond to customer enquiries/complaints.
Manages and sells within a defined portfolio of existing customers and wins lasting business relationship with DGF.
Responsible for establishing customer profiles and customer needs.
Additional and renewal project business acquired.
Revenue potential of existing account portfolio increased and developed to include project offering
Develop and maintain project solutions for existing and new customers.
Highlights to above on observations of market dynamics
High level of research for developing opportunities for new project business
Maintain and support interdepartmental relationships.
Collaborate with colleagues across the organization to achieve shared goals.
Work with Global team on complex project bids
Develops sales within existing portfolio and Plan/strategize/ activities to achieve target budgets.
Responsible for conducting high quality presentation of non-standardized solutions to project customers.
Develop target lists of new business within existing portfolio and continuously review and update.
Establish and present customized offers to customers
Prepare and realize project offerings.
Responsible for product targets as defined within existing portfolio.
Responsible for budgeted growth in additional business within existing customer portfolio.
Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
Maintain pipeline in Salesforce
Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.
Informal influence to enable improvement and change within the organization.
Assist Global Bid Team where large projects require commercial and technical solutions
Achieves targets aligned with business goals.
Demonstrates structured, efficient work processes and methods.
Uses sound judgment, manages risk and anticipates impact on overall business.
Accomplishes own tasks whilst in support of corporate goals.

Now, here is what we need from you!

Knowledge and experience of business development in the Logistics Industry at large
Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous
New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling
Driving volume growth across all RFR products in close coordination with RFR Country management and Country product heads.
Achieve minimum 5 new and/or growth business face 2 face calls per week and recorded in Sales 360
Together with Regional Trade Management, drive the focus on trade lanes and countries as per Trade Lane growth plan.
Lead RFR pricing activities and ensure pricing efficiency and competitiveness for all road freight related sub-products. Ensure four-eye principle is followed.
Drives automation within the Tender management set up
Overseeing all large tenders running through the RCC specialists as part of the global RFQ process and ensure efficient execution with all stakeholders, where applicable.
5 – 8 years within the transport, logistics or freight forwarding industry (or similar service industry).
Experience in business development in the industry with a proven record essential

We offer:

Comprehensive training and development opportunities.
Mentorship from experienced freight forwarding professionals and senior leaders.
Opportunities for international travel and exposure within the Freight Forwarding Industry.\

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World.

#LI-MEA

Click here to apply

OCC Specialist

In this OCC Specialist Position

Maintains ‘Country OCC tariffs’ within relevant templates and system
Supports in execution of OFR and commercial strategy in local OCC
Drives competitive and strategic pricing solutions – Executes pricing campaigns (e.g. seasonal offers, trade lane market and special offers
Searches for best pricing solutions in order to maximize profitability of OFR.
Provides pricing for new business growth on country level (including standard factor-based pricing methodology), supports and follows up on priced opportunities.
Provides correct and timely feedback to GBT bids; answers GBT and region to region
Sets up and maintains Tier 4 approach to local BC Sales – Provides quick and aggressive responses to level 1 and 2 opportunities
Sets up tariffs to answer level 3 and 4 opportunities
Monitors objectives in terms of profitability maximization and volume growth (e.g. on ITM lanes)
Escalates need for decision making on risk taking through higher hierarchy levels
Adheres to and complies with rules and principles
Interacts with customers on estimate submissions
Increase win opportunities through accurate completion of ocean freight estimates
Provide ocean freight estimates to existing customers within SLA turn around times
Maintain proactive communication/relationship with colleagues and managers.
Maintain and keep estimate register up to date
Maintain and keep rates updated in QuoteShop database
Provide weekly feedback on QuoteShop activity and monthly activity and success rates

Now, here is what we need from you!

Deep knowledge of OFR forwarding business and market rates
Strong project management skills and ability to cope with multiple bids in parallel
Strong analytical skills and good communication skills
Commercial experience/capabilities
Ability to work under pressure and manage time effectively
Strong problem-solving mentality
Ability to negotiate with service providers to obtain most competitive pricing/service
Adherence to SLA’s and deadlines
Solutions driven
Self motivated and hunger to learn
Team player
High level of attention to detail

We offer:

Comprehensive training and development opportunities.
Mentorship from experienced freight forwarding professionals and senior leaders.
Opportunities for international travel and exposure within the Freight Forwarding Industry.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World.

#LI-MEA

Click here to apply

Transport Controller

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Vacancy

CCT Controller

Role Outline

The CCT Controller will be responsible for managing and co-ordinating the movement of goods and vehicles/trucks to ensure timely, sale and efficient delivery by executing the planning in an end-to-end process – e.g. from loading to offloading. The role ensures and executes the efficient flow of goods, and provides operational support to drivers, clients, and internal stakeholders to maintain service excellence.

Key Responsibilities

• Regularly monitor and report on key performance indicators such as cost per mile, load-to-truck ratio, and driver efficiency

• Monitor the status of shipments and truckloads in transit to ensure they arrive on time and provide status updates to customers

• Transport Planning& Coordination

• Executes planning and scheduling vehicles/ trucks for local deliveries

• Track shipments in real-time to ensure on-time delivery

• Capture and verify transport data on the system (e.g. trip sheets, PODs, fuel usage)

• Support adherence to company transport policies, SOPs and safety standards

• Report and document incidents and accidents

• Communicate with drivers regarding schedules, documentation, and operational updates

• Liaise with internal departments (Finance, Warehousing) and external service providers

• Provide support to clients on queries

• On-time departure and delivery rate

• Maintain and update the Combined Load Register daily to ensure accurate tracking of loads

• Provide assistance during leave periods, ensuring responsibilities are managed effectively

• Due to the nature of the role, the individual may be required to work outside of normal operating hours as and when business needs arise

Qualifications

• Matric

• Degree/ Diploma in Logistics/ Transport Management(advantageous)

Experience

• 1-3 years experience in transport/ logistics environment

• Computer literacy (MS Office, transport management systems)

• Good analytical and numerical skills

Skills/Competencies

• Ability to work under pressure

• Attention to detail

• Dedicated to service excellence

• Apply logical thinking

• Reliability

• Self-disciplined and organized

Languages

• English

• At least 1 other language – Desirable

Click here to apply

Accountant: Distribution Centre – Control Tower & Cross-Border

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Accountant: Distribution Centre – Control Tower & Cross-Border

Role Outline

This position involves:

• Management of financial systems, procedures, controls, and team members.

• Facilitation of appropriate financial and operational actions.

• Implementation, monitoring, and control of financial information.

• Ensuring accurate and timely submission of monthly financial results.

• Directing, coordinating, and planning work activities of the team.

• Managing resources to optimize customer service.

• Check and authorize Accounts Receivable (AR) processing (within limits).

• Check and authorize Accounts Payable (AP) processing (within limits).

• Checking and processing of general ledger items.

• Management of claims.

• Weekly and monthly reporting and analysis.

• General Ledger reconciliations (income statement and balance sheet).

• Co-ordinating payroll inputs.

• Assisting finance and operations teams as needed.

• Co-ordinating with AR/AP teams for vendor openings and support functions.

• Petty cash control and reconciliation.

• Fixed Asset Register (FAR) control and management.

• Ensuring team member functions in AR, AP, and Proof of Delivery (POD) processing run smoothly and meet deadlines efficiently.

Key Responsibilities

• Ensure appropriate systems, procedures, and controls are in place and complied with, including input on Standard Operating Procedures (SOPs) for all processes.

• Accountability for all audits, ensuring appropriate management controls and corrective actions.

• Implementation and control of the ABC system, including extraction, interpretation, and management of information.

• Complete/prepare monthly operational reports for financial informational requirements, focusing on investigation and communication of results.

• Co-ordinate and monitor performance against budgets and monthly LE’s.

• Identify budget and LE variances and investigate causes, communicating with responsible finance officials.

• Capex control, including maintenance of the fixed asset register and regular physical verification.

• Co-ordinate source documentation for all financial accounting input required by Head Office, ensuring appropriate clearance of credit claims.

• Manage the Credit Review process, ensuring timely clearance of credit claims requested.

• Co-ordinate Service Level Agreement (SLA) submissions and performance commentary.

• Co-ordinate all payroll related inputs, including staff loans, leave records, and overtime.

• Provide functional support to management on operational and financial issues reporting.

• Provide key financial input to all Distribution Center (DC) projects, including post-implementation evaluation against objectives.

• Provide financial and commercial support to the division.

• Plan, direct, and control the division’s overall financial plans, policies, internal controls, accounting practices, and relationships.

• Direct functions such as Forecasting, Budgeting, Management Accounting, and Statistical data for financial/commercial reports.

• Appraise operating results in terms of Costs, Budgets, Operating Policies, Trends, and opportunities.

• Consolidate and review financial performance, balancing sheet, and cash flow monthly in accordance with GAAP and statutory requirements.

• Prepare full-year forecasts for corporate, including variance and sensitivity reporting.

• Assess adequacy and implementation of financial controls in line with corporate guidelines.

• Work with Business Unit management to develop strategic commercial opportunities for enhanced profitability.

• Maintain and enhance decision-making through the provision of first-class financial information based on strong internal control systems.

• Initial preparation of documentation for contract acquisitions, capex, and other commercial opportunities, including post approval processes.

• Support coordination of annual budget and quarterly forecast processes.

• Review and challenge local financial performance, assisting in budget and forecast compliance.

• Determine and implement performance analyses and reporting processes.

• Ensure accuracy and integrity of balance sheet reconciliation items and regular review.

• Supervise control and transaction processing within the business, ensuring accuracy and integrity of Oracle processes.

• Ensure compliance with all Group and local deadlines and requirements.

• Revenue management, ensuring timely billing of clients and appropriate follow-up on outstanding payments.

• Manage development and succession of financial personnel within DC structures.

• Provide direction and advice to the senior management team in relation to risks, commercial contracts, and business opportunities.

• Ensure compliance with financial and interrelated operational information.

• Submit monthly financial information accurately and timely to meet internal functions.

• Provide management assistance to the Distribution Center with appropriate levels of financial and administrative support, ensuring adherence to QMS.

People Management

• Working in a team environment.

Qualifications & Experience

• Matric – Essential.

• Degree Level Education preferred.

• Chartered Management Accountant / Diploma in Cost and Management Accounting.

• BCom with Management / Cost Accounting experience in an operational environment.

• Expected Educational Qualification – CA.

• Achievement of operational performance as defined by customer contract and KPIs.

• Resolution of queries to orders and waybills.

• Performed administrative tasks in line with Standard Operating Procedures and safe working practices.

• De-briefing of drivers on return from deliveries.

DPDHL Core Competencies & Skills

• Excellent interpersonal skills.

• High level of communication.

• Ability to work under pressure.

• Maintains effective relationships with customers.

• Develops and delivers high quality / innovative products, services or solutions.

• Focuses on customer needs and gains their commitment.

• Gains management / colleague support to meet customer needs.

• Ensures strategies / plans are aligned and reflect others’ views.

• Develops strategies / plans aligned to broader organizational strategy.

• Communicates strategy.

• Establishes clear, challenging and achievable objectives.

• Aligns resources and the organization within own area of responsibility to achieve objectives.

• Regularly reviews and communicates progress against objectives and adjusts as needed.

• Champions continuous improvement and innovation.

• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.

• Provides employees, colleagues and business partners with candid and regular feedback.

• Provides employees with development opportunities.

• Supports employees with career opportunities.

• Inspires others to develop themselves.

• Conveys a clear sense of personal goals and values.

• Actively seeks feedback to improve performance.

• Develops new skills and modifies behaviours based on feedback.

• Takes personal responsibility for career and development.

Languages

English – verbal and written.

Click here to apply

Field Sales Executive

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Develop new business (All modes) for overall sales development of DHL Global Forwarding Sales & Marketing function.

DHL Global Forwarding has an opening for a Field Sales Executive in Durban, South Africa . Join us in connecting people and improving lives!

In this Field Sales Executive Position

Successfully delivering on both target and high customer satisfaction measures. Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.

Customers – New & Existing
Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
Respond to customer enquiries/complaints.
Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum
Plans and manages medium to large – sized Business Customers
Builds rapport and trust with customers by being informed about customer’s business and the market
Recommends solutions based on customer needs by using industry knowledge
Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain
Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations

Sales Manager:
Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.

Other Departments:
Maintain and support interdepartmental relationships.
Collaborate with colleagues across the organization to achieve shared goals.

Business Development:
Develops sales plan/strategy/activities to achieve target budgets.
Responsible for conducting high quality presentation of the entire range of standardized products to customers.
Develop target lists of new business and continuously review and update.
Establish and present customized offers to customers.
Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

Business Performance & Results:
Prepare and realize planned sales calls.
Responsible for product targets.
Responsible for budgeted growth in new and additional business.
Secure/collect all necessary information to assess credit worthiness of potential customer.
Support receivables functions.
Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
Report activities, quotes, sales calls and other information through CRM

Now, here is what we need from you!

Knowledge and experience of business development in the Logistics Industry at large
Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous
New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling

We offer:
Comprehensive training and development opportunities.
Mentorship from experienced freight forwarding professionals and senior leaders.
Opportunities for international travel and exposure within the Freight Forwarding Industry.
Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: