Netcare Vacancies

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ECP – Emergency Care Practitioner

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

KEY WORK OUTPUT AND ACCOUNTABILITIES

OPERATIONAL EXCELLENCE

Administrative Duties

Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager for filing (action)
Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
Complete E – Patient Report Forms accurately for every patient treated Complete any and all paper work required for overtime worked and leave required
Perform any other reasonable duties as requested by Operational Manager

Quality Improvement

Quality assurance to maintain work standards ,integrity of data reporting
Respond to any emergency if requested and administer Advanced Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended
Ensure the cleanliness of the station on a daily basis
Ensure proper and adequate stock control and replacement immediately after a call if possible
Attend CME training to maintain CPD compliance
Submit to involvement in community projects if required
Required to have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you

Vehicle and Equipment

Ensure the effective control of equipment in the Department as per set guidelines
Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on Geopal, and to report such discrepancies to your Operations Manager
Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week.
Maintain all equipment in satisfactory working condition in accordance with manufactures’ details
Ensure sufficient care is taken to prevent loss of equipment, and report all losses/stolen ’to management;
Ensure that all rechargeable equipment is kept serviceable
Maintain rechargeable batteries.
Update contents check lists accordingly
Ensure accurate record keeping for all drugs used and in your possession

Health and Safety

100% Compliance with Compensation for Occupational Injuries & Diseases Act requirements
Ensure compliance with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre
Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times
Act in the manner conducive to basic safety regulations whilst on duty
Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
Wear the appropriate protective gear on each scene as necessary
Ensure proper and adequate stock control and replacement immediately after a call if possible

BEST AND SAFEST PATIENT CARE

Patient Care

Required to respond to all emergency calls within one minute and all non- emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
Keep family members informed about patient treatment
Hand all patients over to hospital staff as per protocol
Wear protective gloves when treating or transporting all patients
Respect the confidential nature of the information patients share with you even after their death
Be courteous and professional when interacting with patients.
Accurately document all patients valuables
Ensure drug registers are filled out when appropriate drugs have been administered
Ensure regular drug stock counts are conducted

GROWING WITH PASSIONATE PEOPLE

Self – Management and Development

Identify self- development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
Formulate action steps to close the gap between the ideal and actual state of competence
Share knowledge with relevant team members.
Follow agreed upon (authorised) action steps until desired competence is achieved
Be punctual and behave appropriately to the business environment
Meet deadlines

Customer satisfaction

Ongoing Customers satisfaction according to set standards
Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all time
Listen with empathy while remaining professional at all times

SKILLS PROFILE

EDUCATION

Essential

Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an Emergency Care Practitioner (BTech, BEMC, BHSc)
Currency in terms of the HPCSA CPG updates.

Preferred

An education or qualification in business management would be beneficial
Current registration in ACLS, PALS and ATLS would be beneficial

WORK EXPERIENCE

Preferred

1 Years post-graduate patient care experience in an operational environment would be beneficial
Relevant computer proficiency would be beneficial (Microsoft Office)

KNOWLEDGE

Essential

Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911

Paramedic

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

KEY WORK OUTPUT AND ACCOUNTABILITIES

OPERATIONAL EXCELLENCE

Administrative Duties

Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager for filing (action)
Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
Complete E – Patient Report Forms accurately for every patient treated Complete any and all paper work required for overtime worked and leave required
Perform any other reasonable duties as requested by Operational Manager

Quality Improvement

Quality assurance to maintain work standards ,integrity of data reporting
Respond to any emergency if requested and administer Advanced Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended
Ensure the cleanliness of the station on a daily basis
Ensure proper and adequate stock control and replacement immediately after a call if possible
Attend CME training to maintain CPD compliance
Submit to involvement in community projects if required
Required to have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you

Vehicle and Equipment

Ensure the effective control of equipment in the Department as per guidelines
Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on Geopal, and to report such discrepancies to your Operations Manager
Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week.
Maintain all equipment in satisfactory working conditions in accordance with manufactures’ details
Ensure sufficient care is taken to prevent loss of equipment, and report all losses/stolen ’to management.
Ensure that all rechargeable equipment is kept serviceable
Maintain rechargeable batteries.
Update contents check lists accordingly
Ensure accurate record keeping for all drugs used and, in your possession,

Health and Safety

100% Compliance with Compensation for Occupational Injuries & Diseases Act requirements
Ensure compliance with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre.
Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times.
Act in the manner conducive to basic safety regulations whilst on duty
Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
Wear the appropriate protective gear on each scene as necessary
Ensure proper and adequate stock control and replacement immediately after a call if possible

BEST AND SAFEST PATIENT CARE

Patient Care

Required to respond to all emergency calls within one minute and all non- emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
Keep family members informed about patient treatment
Hand all patients over to hospital staff as per protocol
Wear protective gloves when treating or transporting all patients
Respect the confidential nature of the information patients share with you even after their death
Be courteous and professional when interacting with patients.
Accurately document all patients information and valuables
Ensure drug registers are filled out when appropriate drugs have been administered
Ensure regular drug stock counts are conducted

GROWING WITH PASSIONATE PEOPLE

Self-Management and Development

Identify self-development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
Formulate action steps to close the gap between the ideal and actual state of competence
Share knowledge with relevant team members.
Follow agreed upon (authorised) action steps until desired competence is achieved
Be punctual and behave appropriately to the business environment
Meet deadlines

Customer satisfaction

Ongoing Customers satisfaction according to set standards
Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all time
Listen with empathy while remaining professional at all times

SKILLS PROFILE

EDUCATION

Essential

Current registration with the HPCSA: Professional Board of Emergency Care Personnel as a Paramedic (CCA / N. Dip EMC / Dip EMC)
Currency with the HPCSA CPG updates.

Preferred

An education or qualification in business management would be beneficial
Current registration in ACLS, PALS and ATLS would be beneficial

WORK EXPERIENCE

Preferred

1-4 Years post- graduate patient care experience in an operational environment would be beneficial
Relevant computer proficiency would be beneficial (Microsoft Office)

KNOWLEDGE

Essential

Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911

Clinical Facilitator

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

KEY WORK OUTPUT AND ACCOUNTABILITIES

CONSISTENCY OF CARE

Research activities
• Active involvement in research activities to discover new knowledge about products, processes, and services, and then applying that knowledge to create new and improved products, processes, and services that meet the academic market needs.
• Plan, organise, and active involvement in the process and production of all academic related projects.
• Develop and review evaluation and educational strategies.
• Motivate and encourage students to participate in research within their Scope of Practice.
• Audit and participate in quality improvement programmes to identify problems which may require research.

Accreditation activities
• Implement and maintain standards of health practice required from all accredited bodies and appropriate health legislation.

Administration
• Draw up worked integrated learning (WIL) placement rosters for students.
• Monitor and manage student performance, hours and leave.
• Facilitate the marking of case studies and assignments in line with Netcare Education requirements.
• Load all results of clinical assessments and ensure accurate student clinical records are maintained on the Learner Management System (LMS) .

Academic committee related projects
• Plan, organise and ensure active involvement in the academic processes and production of all academic related projects in collaboration with Netcare Education.

Teaching and learning facilitation
• Facilitate the work integrated learning of Netcare students within the context of the clinical model by understanding, applying and maintaining adult learning methodologies, presentation techniques and course content to ensure that students acquire skills to a quality and standard in line with student and national qualifications requirements. Provides timely assessment of student progress through the application of student evaluation techniques.
• Plan and support the development of student knowledge, skills, and capabilities by closely monitoring progress on assignments and tests against performance targets to identify talent. Provides timely guidance and feedback to help strengthen skill areas and leverage potential.
• Focus on quality orientation in all academic and clinical nursing processes.
• Understand, apply, and leverage IT & technology systems, tools and/or equipment to facilitate and reinforce the learning process.
• Clearly convey information and ideas through a variety of educational strategies in a way that engages students and helps them to understand and retain the message.
• Provide remedial teaching and academic support to students.
• Develop and control of a student support system.
• Supervise the progress of students in reaching learning objectives.
• Compile clinical progress reports on each student.
• Conduct clinical accompaniment of all Netcare students and nurses in the departments or units to ensure promotion of evidence-based practises are reinforced at the bedsides.
• Conduct academic rounds.

Quality and risk management
• Maintain a therapeutic, clean, and safe environment that is free from medico-legal hazards.
• Adhere to the Netcare Resuscitation and Reanimation policy.
• Adhere to Netcare medical waste management principles and all other waste management principles.
• Maintain a safe working environment in accordance with the Machinery and Occupational Safety Act.
• Report and act upon potential/actual risks identified.
• Responsible for ensuring correct use, cleaning, and storage of equipment.
• Report equipment needing repair or replacement.
• Maintain professional conduct and standards at all times in accordance with hospital policies and procedures.
• Maintain patient and student confidentiality at all times.
• Conduct quality assurance activities and risk management.
• Ensure awareness of conditions that affect employee and student safety.
• Focus on the development of academic and clinical nursing processes to ensure quality orientation.
• Effective administration of all academic activities to ensure compliance with policies and legislation.
• Compliance with all relevant legislative requirements and standards.
• Ensuring compliance of Netcare Educations strategy and meeting the quality management systems by ensuring completion of balance score cards annually.
• Ensuring that your hospital site is ready for any form of clinical validation at any time.

TRANSFORMATION OF OUR SOCIETY

Teamwork
• Actively participate as a member of a hospital team to achieve goals.
• Actively participate as an academic staff member with Netcare Education to achieve educational and quality outcomes.

Coaching
• Provide timely guidance and feedback to help strengthen skill areas and leverage potential.
• Establish, prioritize, and coordinate tasks and courses of action for self and others to ensure that work is completed efficiently in a systematized manner.

Resource Allocation
• Actively involved in the selection of students, both at Netcare Education and at hospital

Personal and professional development
• Active involvement in own professional development to maintain a satisfactory level of expertise, skill, and knowledge.
• Active involvement towards achieving the necessary qualifications to fulfil the role of the HBAS with in the legislative requirements.
• Keep up to date with Netcare’s evolving policies and procedures

Build and maintain stakeholder relationships
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Develop collaborative relationships to help accomplish work goal.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions

DISRUPTIVE INNOVATION
Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.
• CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management

SKILLS PROFILE

EDUCATION
Essential
• Proof of current registration with the South African Nursing Council (SANC) as a General Nurse and Midwife with an additional qualification of Nursing Education qualification. Such registration should be maintained.
• A bachelor’s degree in nursing.
• Additional qualifications in related specialties required for the specific position held by the HBAS.
• A minimum of 3 years’ experience in an academic environment.
• Assessor unit standard successfully completed and registered with SANC and conducted through Heart solutions as per Netcare Educations policy.
• Moderator unit standard to be successfully completed and registered with SANC within the first year of employment.
• A master’s degree in a Clinical Specialty/ Education will be advantageous
• Commitment to commence further studies towards achieving a master’s degree within 2 (two) years of commencement of employment at Netcare and complete qualification within the prescribed academic period.
• Own transport and driver’s license.

WORK EXPERIENCE
Preferred
• Experience in facilitation skills in a in the clinical/academic nursing environment
• Research literacy
• Intermediate computer proficiency in the following Microsoft Office Suite programmes – Excel, Word, PowerPoint, searching data bases, e-mail, and internet and digital learning platforms.

KNOWLEDGE
Essential
• Proficient understanding and application of legislative and other external forces impacting the general and nursing education Knowledge of stakeholder relationship management.
• Knowledge of educational and business management principles
• Knowledge of the legislative and business climate pertaining to general and nursing education

Preferred
• Knowledge of government and private partnerships

PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

WORKING CONDITIONS
• Professional flexibility in working hours while supporting daily business hours, including shifts
• Will interact with internal and external customers through several different means.
• May travel to support the functions of the role will be required.

Click here to apply

Actuarial Analyst

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

The Actuarial Analyst will be responsible for assisting the analyst team in data analysis and statistical reporting to the business.

The incumbent will further be responsible to deliver business intelligence across a wide range of areas.

Key Work Output and Accountabilities

Actuarial Analysis 

Understand the impact of hospital pricing and tariffs with the specific aim of developing Alternative Reimbursement Methods (ARM).
Develop and produce reports to monitor the effectiveness of these ARM.
Understand the key risks faced by the business due to hospital event costs and develop reports to track and manage the risks.
Report on profitability analysis by medical scheme and ARM type contract.
Report on revenue mix and understanding causes of variance.
Analyse hospital events and report on usage of consumables and drivers of cost by hospital and other variables.
Provide advice and input on product development, partnerships, funder negotiations and hospital event cost analysis.
Provide ad hoc reporting and analysis in terms of management requirements.

Stakeholder relationships

Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
Develop collaborative relationships to help accomplish work goal.

Inherent Requirements

A Tertiary Commercial Qualification at NQF level 7.
BSC Actuarial Science, Mathematics or Statistics.

Work Experience

A minimum of 3 years relevant Healthcare experience.
Strong analytical and problem-solving skills.
Ability to identify trends in a logical, systemic way.
Good communication skills.
A team player who can work alone when required and without supervision.
Proven experience in successfully managing multiple projects.
Ability to work under pressure and at fast pace.
Ability to understand the urgency of various tasks, with ability to prioritise.
High level of attention to detail, resilience, enthusiasm, and drive.
Ethical and able to maintain confidentiality.

Knowledge

Self-starter.

Advanced computer proficiency (MS Office).

Advance knowledge of spreadsheets, databases, statistical analysis programs

SQL experience.

Knowledge of business intelligence tools.

Oral and written communication skills when preparing reports and giving presentations.

Click here to apply

Pharmacist

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY
The Pharmacist will be responsible for the provision of medication and supplementary services to patients and members of the healthcare team. The incumbent will also assume responsibility for meeting patients’ needs in a responsible, satisfactory and cost-effective manner.

KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Dispensing medication
• Dispense prescriptions (hospital and retail)
• Ensure maximum safety of patients by providing advice on the appropriate selection, dosage and drug interaction, potential side effects and therapeutic effects of medicines
• Prepare, issue and control all oncology drugs according to Pharmacy policies and procedures
• Act as custodian for the management of Schedule 5 & 6 drugs as per legal requirements
• Record prescriptions as per legislative requirements

Customer service
• Assist and offer advice on the usage, side effects, contra-indications, drug interaction and proper storage of medication to patients and other members of the healthcare team
• Advise and provide information regarding general health matters, including the effective use of medicines, treatment for general diseases, primary health care, screening services, essential medication, mother and child healthcare services, family planning and immunisation

Stock control management
• Supervise and control the acquisition, storage, dispensing, handling, and packaging of medicines to ensure safety, efficacy, and quality thereof.
• Assist with all aspects of ethical stock control including re-ordering of stock, maintaining dedicated stock areas for organisation and expiry dates.
• Conduct cyclical and full stock takes
• Update doctors and wards with regards to out of stock situations and offer alternatives

Administration management
• Conduct related administrative and house-keeping tasks

TRANSFORMATION OF OUR SOCIETY
Teamwork
• Actively participate as a member of a team to achieve goals.
• Communicate effectively to assist other team players
• Supervise and guide Pharmacist Assistants and interns

Personal and professional development
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with Netcare’s evolving policies and procedures
• Keep abreast of new developments in the Pharmaceutical field

Build and maintain stakeholder relationships
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial
• Build relationships with wards to facilitate the understanding and updating of Pharmacy systems and policies.

SKILLS PROFILE
EDUCATION
Essential
• A relevant pharmaceutical qualification (B.Pharm. Degree or Dip.Pharm).
• Registration with the South African Pharmacy Council.

WORK EXPERIENCE
Essential
• Advanced computer literacy
• Work experience in a Hospital or Retail Pharmacy environment

KNOWLEDGE
Essential
• Sound knowledge of Pharmacy business operations

PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

VALUES AND BEHAVIOURS
Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.
• Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion – The creative, compassionate, and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:
• I always greet everyone to show my respect.
• I always wear my name badge to show my identity.
• I always treat others with consideration and humility to uphold dignity
• I always act in the best interest of Netcare and others to show I care.
• I always listen with empathy and respond with kind action to show my compassion
• I always say thank you to show my appreciation.
• I always embrace diversity to strengthen inclusivity and belonging.
SKILLS
Taking Action
Capable of recognising the need for action, considering possible risks and taking responsibility for results.
Decision Making
Capable of making decisions timeously and taking responsibility for the consequences.
Customer Focus and Service Delivery
The capacity to identify and respond to the needs of internal and external customers.
Continuous Improvement
The capacity to improve systems and processes to facilitate continuous improvement.
Personal Work Ethic
Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships
Capacity to establish constructive and effective relationships.
Communication
The capacity to clearly present information, either written or verbal.
Teamwork
Capacity to cooperate with others to work towards a common goal.
Technical Knowledge
The capacity to perform a technical function to required standards.

WORKING CONDITIONS
• Professional flexibility in working hours while supporting daily business operations.
• Will interact with internal and external customers through several different means.