Share this post on
To apply, click on the link at the end of the posts and all the best with your applications
Collections & Recoveries Team Manager Mr Price Money
Job Description
This role is about guiding people, keeping operations running smoothly, and helping the team achieve strong recovery results.
You’ll focus on supporting your team, solving problems, and making sure our collections work is effective and fair, while contributing to the overall success of the business
Responsibilities
What You’ll Do:
- Lead the team: Oversee the daily operations of the collections call centre, making sure everything runs smoothly
- Keep track of performance: Monitor key metrics, prepare reports, and ensure the team is meeting its targets
- Support and coach your people: Guide team leaders and collectors by setting goals, running performance reviews, and providing training to help them grow
- Shape the strategy: Develop and put into action collections plans that improve recovery results
- Use data to make decisions: Review collections data regularly to spot trends, forecast outcomes, and suggest improvements or automation
- Share insights with leadership: Prepare reports and present updates on recovery performance, analysis, and risks to senior management
- Set clear standards: Define what success looks like for the team and adjust goals when needed to keep performance on track
Why Join Us?
- Be part of a dynamic team driving real impact
- Work in a fast-paced, results-driven environment
- Opportunity to grow and shape the future of collections at Mr Price Money
Qualifications
What We’re Looking For:
Education & Experience
- Matric certificate (required).
- 5–8 years in collections, with at least 2–3 years in a leadership or management role.
Skills & Knowledge
- Strong understanding of debt collection laws
- Confident using dialer systems and CRM tools
- Skilled at planning workloads and keeping the team productive
- Able to connect big‑picture strategies with everyday operations to achieve recovery goals
Leadership & People Skills
- Comfortable presenting to management and sharing updates clearly
- Enjoys coaching and supporting team members to help them grow
- Handles conflict calmly and applies disciplinary processes when needed
- Builds positive relationships with stakeholders
- Brings energy, drive, and motivation to inspire the team
Telesales Agent (Mobile) Mr Price Money
Job Description
Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction!
As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.
Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
- Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA’s).
Updating Personal Information:
- Accurately updating customers’ personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.
What’s in it for you
- Achieve your targets and enjoy uncapped incentives
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
Qualifications
Education:
Experience:
- At least 1 year of experience in a mobile call centre
Knowledge and skills
- A strong understanding of sales techniques and the telecommunications industry
- Ability to influence and convince customers with ease.
- Thrive in a goal-oriented environment and love to exceed expectations
- Handle rejection gracefully and bounce back quickly.
Telesales Agent (Mobile and Insurance) – Talent Pool Mr Price Money
Job Description
Are you passionate about sales and customer engagement? We’re building a dynamic talent pool of driven individuals who are eager to connect with customers and introduce them to exciting mobile and insurance products.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.
- Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
- Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA’s).
Updating Personal Information:
- Accurately updating customers’ personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.
What’s in it for you
- Achieve your targets and enjoy uncapped incentives.
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
- Vibrant work environment – join a dynamic and energetic team where every day is a new adventure
- Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
Qualifications
Education:
Experience:
- At least 1 year of experience in a mobile call centre
Knowledge and skills
- A strong understanding of sales techniques and the telecommunications industry
- Ability to influence and convince customers with ease.
- Thrive in a goal-oriented environment and love to exceed expectations
- Handle rejection gracefully and bounce back quickly.
- Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.
We wish you all the best with your applications
Share this post on