To apply, click on the link at the end of the posts and all the best with your applications
We provide meaningful careers that connect people with purpose.
We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
Netcare invites you to be part of our journey.
ROLE SUMMARY
The incumbent will be responsible for the co-ordination of all secretarial and administration work in the Theatre. The Theatre Administrator is also responsible for receiving all Representatives, visitors, and doctors in the Theatre and to make them feel welcome. The incumbent is further responsible for assisting data captures with problem solving of error logs on MoBit. The incumbent will further be required to assist the Theatre staff and the Unit Manager with assigned duties.
KEY WORK OUTPUT AND ACCOUNTABILITIES
OPERATIONAL EXCELLENCE
Telephone Etiquette
Answers the telephone in a friendly and professional manner.
Takes messages for staff, patients and doctors.
Bed Bookings
Ensure all new theatre cases are opened on SAP in to make it possible to capture stock on MoBit.
Update theatre lists with all relevant information and bed numbers, print and send to wards, reception and management.
Assist with bed booking when required.
Transfers
Ensure suitable arrangements are made with the ward/ICU staff that patient from Theatre is being transferred to or from ward or ICU.
Inform and confirm the relevant nursing staff about the transfer arrangement e.g. ICU. Make sure bed is brought from ICU to theatre.
Ensure the patients families are informed of the transfer if unexpected.
Ward Staff Administration
Assist with staff shift planning in the Theatre if required.
Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos.
Complete and update “Monthly Register” for learners.
Ensure that the nursing staff are informed of new memorandums distributed by the business.
Transcribe off duties to staff allocation book.
Take minutes of staff meetings.
Schedule nursing staff on TRTP.
Keep call lists up to date.
General Tasks
Maintain excellent customer care with all ward stakeholders.
Maintain monthly stats of Theatre cases.
Stock ordering on MyMarket.
Complete job cards. Log job cards timeously and follow up on completion.
Ensure that the nurse’s station & ward reception area is neat and tidy at all times.
Update Blue Bird daily.
Load calls and travelling of staff.
Opening of staff files for Agency.
Assist with Theatre list for the next day.
Ordering of staff and doctors meals daily, including ordering staff’s meal tickets.
Monthly reporting on Doctors slate utilization.
Keep files updated in Theatre
GROWING WITH PASSIONATE PEOPLE
Personal and professional development
Assume responsibility for own personal and professional development.
Keep up to date with Netcare’s evolving policies and procedures.
We provide meaningful careers that connect people with purpose.
We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
Netcare invites you to be part of our journey.
The Financial Manager will be responsible for all the financial and operational support functions of the hospital.
The incumbent will be directly responsible for the leadership of the Finance, Reception and Support Services, whilst managing financial performance of the hospital, as well as the financial risks associated with the business. Accounting qualification at NQF level 7 is essential.
Accounting qualification at NQF Level 8 is advantages.
A minimum of 5 – 8 years financial management experience is essential.
Previous experience in development of daily financial progress reports.
Previous experience in drafting financial statements.
Previous experience in dealing with VAT and income tax matters.
Excellent communication skills (written and verbal).
Knowledge of SAP.
Advanced knowledge of Microsoft Excel.
Knowledge of financial planning at all levels.
Knowledge of performance measurement and analysis.
Intermediate to advanced computer knowledge (other programs).
Provide support to the Financial Director, support services and other managers during supplier negotiations, specifically to financial analysis.
Financial Management
Provide a commercial support function to the business.
Provide regional support on and prepare the Hospital financial and management statements in accordance with International Financial Reporting Standards by consistently applying Netcare’s accounting policies, supported by reasonable estimates.
Produce accurate and timeous financial and management analysis and reporting.
Analyse and report on balance sheet reconciliations, cost and benchmarking implications and results.
Prepare management accounts, budgets and forecasts.
Analyse and report on budget variances.
Assist with operational actions to ensure successful implementation of SAP and other group IT systems and processes and assume accountability for the full IT -Technical Support Services to the business.
Evaluate operational and financial reports to improve accuracy and relevancy.
Evaluate financial processes and implement corrective action to ensure alignment and standardisation within the division.
Facilitate implementation and act as change agent for the implementation of business process improvement projects for optimisation and automation.
Process and/or review general ledgers.
Review balance sheet reconciliations.
Ensure Statutory and Taxation compliance.
Engage with the business and audit to evaluate all anomalies, assisting the division to implement corrective action.
Ensure that the banking and procurement systems maintain a high level of integrity and information.
Ensure the maintenance of CAPEX and fixed asset registers.
Drives strategic projects on an ad hoc basis.
ACCELERATING TRANSFORMATION
Transformation target achievement
Drive the achievement of transformation goals as set out by the Transformation Committee.
GROWING WITH PASSIONATE PEOPLE
Professional development
Maintain updated knowledge of relevant legislation, amendments and related information pertaining to the financial field.
Responsible for self-development and continual upgrading of job-related knowledge and skills.
Assume responsibility for own personal and professional development.
Keep up to date with Netcare’s evolving policies and procedures.
People Management
Overall management of the Finance department team and performance thereof.
Implement strategic plans, objectives and budgets through effective recruiting, training, motivation & evaluation of staff.
Develop talented leaders and high performers.
Manage and assess staff performance.
Assign decision making authority and task responsibility appropriately in order to maximize organization and employee effectiveness.
Facilitate effective change & conflict management.
Build and maintain stakeholder relationships
Liaise with a complex network of internal stakeholders to ensure strategic business growth and sustainability.
Develop, maintain and encourage open communication channels between relevant stakeholders.
Operate as a strategic partner to the business core functions through the identification of trends, risks and opportunities for efficiencies.
Build and maintain effective relationships with both internal and external customers.
Provide support to the Financial Director, support services and other managers during supplier negotiations, specifically to financial analysis.
SKILLS PROFILE
EDUCATION
Essential
Accounting qualification at NQF level 7 is essential
Accounting qualification at NQF level 8 is advantages
WORK EXPERIENCE
Essential
A minimum of 5 – 8 years financial management experience.
Previous experience in development of daily financial progress reports.
Previous experience in drafting financial statements.
Previous experience in dealing with VAT and income tax matters.
Excellent communication skills (written and verbal).
KNOWLEDGE
Essential
Knowledge of SAP.
Advanced knowledge of Microsoft Excel.
Knowledge of financial planning at all levels.
Knowledge of performance measurement and analysis.
Intermediate to advanced computer knowledge (other programs).
PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.
VALUES AND BEHAVIOURS
Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.
Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
Compassion – The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below five behaviours which you will be accountable to uphold:
I always greet everyone to show my respect.
I always wear my name badge to show my identity.
I am always well-groomed to show my dignity.
I always practise proper hand hygiene to show my care.
I always seek consent to show my compassion.
I always say thank you to show my appreciation.
I always embrace diversity to show I am not a racist.
SKILLS (Leadership)
Visioning
The ability to provide direction in terms of action towards certain future outcomes.
Empowering
Creating conditions of willingness and participation amongst teams by providing sufficient, encouragement, information, resources and authority to make the necessary decisions to accomplish tasks.
Energising
Having the capacity to motivate and mobilise, impart strength, vitality and enthusiasm to teams to actualise the organisation’s vision of the future.
Designing and aligning
Ensuring the optimal alignment of employee behaviour with the organisation’s vision and values.
Rewarding and feedback
Fostering a performance culture by creating a framework of appropriate incentives and rewards to direct and motivate the achievement of desired performance behaviours and goals.
Team building
Creating team players and team effectiveness by using appropriate methods and a flexible interpersonal style to instil a cooperative atmosphere conductive to building a cohesive team.
Outside orientation
Awareness of outside constituencies, emphasizing particularly the need to respond to the requirements of customers, suppliers, partners, shareholders and other interest groups, such as local communities affected by the organisation.
Global mind-set
Possessing a global frame of reference that enables one to scan the external world environment for different perspectives and to adopt successful practices. The capacity to inculcate a global mentality in others by instilling shared values and cross cultural sensitivity.
Tenacity
The capacity and courage to persevere with one’s purpose in a persistent and determined manner despite opposition or setbacks, until the desired objective is obtained or it becomes clear that the objective is no longer attainable. Inspiring others, through active example, to have the courage of their convictions.
Emotional intelligence
The capacity to foster trust and create an emotionally intelligent workforce whose members know themselves and know how to deal respectfully and understandingly with others. The ability to regulate and manage one’s emotions in a healthy and productive manner.
Life balance
Articulating and modelling the importance of the need for life balance for the long term welfare of oneself and one’s employees.
Resilience to stress
Appropriately balancing these various pressures to maintain stable performance.
WORKING CONDITIONS
Professional flexibility in working hours while supporting daily business hours.
Will interact with internal and external customers through several different means.
Ad hoc travel to support the functions of the role may be required.
AGREEMENT
The job description is a true reflection of the current requirements of the position, but may be subject to and may include aspects not covered in this job description.
Netcare reserves the right to amend the role profile in consultation with the employee.
The employee is advised that the content of the role profile has a direct link to the performance development process. Any changes to the performance development process must be included and signed off on the role profile document.
The line manager had discussed the role profile with the employee and the latter understands the content of the role profile.
We provide meaningful careers that connect people with purpose.
We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
Netcare invites you to be part of our journey.
ROLE SUMMARY
The Technical Services Supervisor is responsible for managing risks related to Hospital Technical infrastructure and assets related to all plant and equipment.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE & OPERATIONAL EXCELLENCE
Maintenance functions and procedures
• Manage and coordinate all maintenance functions of the hospital’s premises, building and equipment.
• Plan and implement reactive and preventive maintenance procedures.
• Perform maintenance tasks as stipulated in “Equipment Type Skills Assessment TGL v1.1”.
• Implement safety measures and compliance with regulatory and statutory regulations.
• Manage Technical related Purchasing and Expenditure.
Budget control
• Perform cost control, budgeting and developing cost saving strategies.
Reporting
• Ensure accurate record keeping and complete reporting.
• Prepare monthly reports as requested on staff, contractors, facility and assets of the hospital.
TRANSFORMATION OF OUR SOCIETY
Stakeholder relationship management
• Liaise with people from all levels (doctors, management, employees).
• Provide a professional and effective service to all colleagues, staff and customers.
• Assist with training of nursing, pharmacy, admin and management staff on technical related issues.
• Interact in a professional manner with colleagues, staff and clients.
People management
• Supervise all applicable staff in the Technical Department.
• Train and assist Technical staff where required.
• Ensure proper planning of resources in accordance with PAS 55 principles.
• Ensure the correct skills are provided for the specific job.
• In consultation with HR Manager, assist the Technical Services Manager to develop training and succession plans to ensure that staff are trained to the statutory competency requirements for their specific roles.
Personal and professional development
• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.
• Ensure professional conduct at all times.
SKILLS PROFILE
EDUCATION
Essential
• Electrical or Mechanical Trade Diploma at NQF level 6 or NQF Level 5 Engineering Qualification.
Preferred
• Member of the South African Federation of Hospital Engineers (SAFHE).
WORK EXPERIENCE
Essential
• A minimum of 2 years relevant technical and supervisory experience in a hospital and/or hospitality related industry.
• Computer literacy in MS Office.
Preferred
• Background in project management.
KNOWLEDGE
Essential
• Familiar with relevant regulatory and statutory regulations.
• Knowledge of National Building Regulations.
• Occupational Health and Safety Act’s regulations relating to machinery.
• Knowledge of the R158 building regulations, specifically with regards to hospitals, theatres and industrial kitchens.
PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.
VALUES AND BEHAVIOURS
Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.
• Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion – The creative, compassionate, and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:
• I always greet everyone to show my respect.
• I always wear my name badge to show my identity.
• I always treat others with consideration and humility to uphold dignity
• I always act in the best interest of Netcare and others to show I care.
• I always listen with empathy and respond with kind action to show my compassion
• I always say thank you to show my appreciation.
• I always embrace diversity to strengthen inclusivity and belonging.
SKILLS
Customer Focus and Service Delivery
The capacity to identify and respond to the needs of *internal and external customers.
*Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship
Continuous Improvement
The capacity to improve systems and processes to facilitate continuous improvement.
Personal Work Ethic
Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships
Capacity to establish constructive and effective relationships.
Communication
The capacity to clearly present information, either written or verbal.
Teamwork
Capacity to cooperate with others to work towards a common goal.
Technical Knowledge
The capacity to perform a technical function to required standards.
WORKING CONDITIONS
• Professional flexibility in working hours while supporting daily business operations, including standby.
• Will interact with internal and external customers through several different means.
• Ability to travel independently due to 24hr functionality of the hospital environment.
We provide meaningful careers that connect people with purpose.
We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
Netcare invites you to be part of our journey.
ROLE SUMMARY
To enhance operational efficiencies, client liaison and retention, service delivery and quality.
KEY WORK OUTPUT AND ACCOUNTABILITIES
OPERATIONAL EXCELLENCE
Administrative Duties
Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager
Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
Complete E- Patient Report Forms accurately for every patient treated
Complete any and all paper work required for overtime worked and leave required
Perform any other reasonable duties as requested by Operational Manager
Quality Improvement
Respond to any emergency if requested and administer Intermediate Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competence
Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF / EPRF
Ensure the cleanliness of the station on a daily basis
Ensure proper and adequate stock control and replacement immediately after a call if possible
Attend CME training to maintain CPD compliance
Submit to involvement in community projects if required
Have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
Adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you
Vehicle and Equipment
Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on CARS, and to your Operations Manager Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week
Maintain all equipment in satisfactory working condition in accordance with manufactures’ details
Ensure sufficient care is taken to prevent loss of equipment, and report all losses/stolen ’to management.
Ensure accurate record keeping for all drugs used and in your possession
Health and Safety
Ensure that you comply with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre
Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times
Act in the manner conducive to basic safety regulations whilst on duty
Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
Wear the appropriate protective gear on each scene as necessary
Ensure proper and adequate stock control and replacement immediately after a call if possible
BEST AND SAFEST CARE
Patient Care & Development
Adhere fully to all HPCSA protocols at all times
Required to respond to all emergency calls within one minute and all non-emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
Keep family members informed about patient treatment
Hand all patients over to hospital staff as per protocol
Wear protective gloves when treating or transporting all patients
Respect the confidential nature of the information patients share with you even after their death
Be courteous and professional when interacting with patients.
Accurately document all patients valuables
GROWING WITH PASSIONATE PEOPLE
Self-Management and Development
Identify self-development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
Formulate action steps to close the gap between the ideal and actual state of competence
Pursue self-development in one or both of the following areas:
Formal Studies
Informal / self-studies
Share knowledge with relevant team members.
Follow agreed upon (authorised) action steps until desired competence is achieved
Be punctual and behave appropriately to the business environment
Meet deadlines
Customer Satisfaction
Ongoing Customers satisfaction according to set standards
Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all time
Listen with empathy while always remaining professional
SKILLS PROFILE
EDUCATION
Essential
Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an AEA. Up to date with latest HPCSA CPG guidelines.
A valid PDRP for passengers
A valid Code 11/14 Driver’s License
Fire / Rescue, NFPA accredited Fire Fighting I & II, HazMat Awareness and Operational
WORK EXPERIENCE
Essential
Must be over 21 years old
2 Years post graduate patient care experience in an operational environment would be beneficial
Computer proficiency would be beneficial (Microsoft Office)
KNOWLEDGE
Essential
Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911
VALUES AND BEHAVIOURS
Netcare Values At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.
Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
Compassion – We engage everyone with empathy and respond with acts of compassion in all interactions with our patients and their families.
Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:
I always greet everyone to show my respect.
I always wear my name badge to show my identity.
I am always well groomed to show my dignity.
I always practice proper hand hygiene to show my care.
I always seek consent to show my compassion.
I always say thank you to show my appreciation.
I always embrace diversity to show I am not a racist.
We provide meaningful careers that connect people with purpose.
We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
Netcare invites you to be part of our journey.
As a member of the emergency nursing team, this position provides leadership in specialized areas of clinical practice within the Emergency Department. The successful candidate will have expertise in Emergency Nursing and be able to demonstrate advanced skills in assessment, management, teaching and research related to these areas.
Responsibilities:
· Leadership in the provision of quality patient care within the Emergency Department
· Provide mentorship and education for staff at all levels including orientation, development and continuing education programs
· Act as a resource person regarding Emergency Nursing issues
· Develop, implement and evaluate new policies and procedures
· Participates on various committees related to quality improvement and risk management initiatives
· Assess, plan, implement and evaluate educational needs of patients and families
· Identify gaps in service delivery and develop strategies to improve patient outcomes
Qualifications:
· Bachelor’s degree in Nursing or equivalent and/or registered as professional Nurse with the South African Nursing Council or equivalent NQF level 7 qualification.
· 12 Months Post Basic Emergency Qualification.
· Demonstrated commitment to ongoing professional development
· Excellent communication and interpersonal skills
· Ability to work independently and collaboratively as a member of the health care team
· Proven ability to manage multiple priorities and complete tasks in a timely manner
· Comprehensive knowledge of Emergency department operations and emerging trends in Emergency Nursing
· Experience working with children and their families
We wish you all the best with your applications
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…