To apply, click on the link at the end of the posts and all the best with your applications

Specialist Organisational Effectiveness – Change Management x2 (Fixed Term Contract)

Position Reports to:   Business Area Head: Change Management

Division:                       National Operations Enablement – Change Management

Location:                      Pretoria

Advert Closing Date:  22 February 2026

About the Position

The pursuit for a “Smart Modern SARS” brings about challenging strategic and operational vulnerabilities. As the National Operations Enablement team, we are offering an exciting opportunity for a seasoned change practitioner who can facilitate, grow and enable change leadership and change management in different business situations or multiple aspects of a business in a manner that is likely to lessen identified vulnerabilities/operational risks resulting in the achievement of the set objective and key results.

The nature of the work requires a pro-active, self-directed, highly skilled, results driven specialist with sound judgement and strong business acumen who will contribute towards our higher purpose and people effectiveness. The change practitioner will lead a portfolio of changes, engage with various business stakeholders, provide expert advice, influence others, formulate tactical strategy and associated delivery plans.

The candidate should possess the intrinsic desire to contribute towards SARS’s higher purpose of making South Africa great and should be a team player. The position of Specialist: Organisational Effectiveness reports to the Business Area Head: Change Management.

Job Purpose

To be accountable and responsible for the development of organisational effectiveness tools and the building capabilities of strategic partners to effectively drive the implementation of organisational effectiveness initiatives and implement complex organisational effectiveness and change initiatives and strategies that support business objectives and are aligned with organisations vision, mission, and strategic plan and cultural and values framework.

Education and Experience

Minimum Qualification & Experience Required

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Business Administration or Management/ Psychology (Industrial or Organisational)/ Human Resource AND 8-10 years’ experience in a Change Management environment, of which 3-4 years must at an operational specialist level.

Alternative#

Senior Certificate (NQF 4) AND 15 years change management experience of which 3-4 years must at an operational specialist level.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, and associated area’s practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation. • Provides alignment and integration between the work done by Internal and External Consultants.
• Develops strategic partnerships with the Executive Team, HR specialists, and other internal clients to identify and intervene on change management initiatives that foster Organisation learning and address corporate strategic goals and needs.
• Provides change management expertise to project management for organisation-wide projects/initiatives as required, facilitating stakeholder buy-in and support and change adoption.
• Consults with organisation leadership and HRBPs regarding strategic planning sessions for groups to clarify, communicate and act upon the vision and goals of their department within the context of the Organisation’s mission, vision, and values.
• Actively promote the assimilation of Organisational Effectiveness and Change Management competencies for HRBP and Line Managers through education, partnership, and consultation.
• Partner with external consultants brought in to do various initiatives by providing them with information about the organisation, support the implementation, and ensuring that follow-up assessments of effectiveness are conducted.
• Assesses risks associated with various change initiatives/projects and suggests and implements actions to manage any negative impacts.
• Conducts organisation assessments using instruments and surveys to analyse individual and group behaviour and recommends strategies for making needed changes.
• Influences and supports changes in organisational behaviour and serves as an internal consultant to facilitate team building; resolving work group conflict; changes in group in norms values and culture.
• Recommend, manage, and implement the organizational change associated with enterprise and cluster projects.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
• Positively influence and manage change in area of accountability.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Leading Change
• Organisational Awareness
• Problem Solving and Analysis
• Relationship Management and Networking
• Respect (V)
• Stakeholder Engagement and Management
• Trust (V)

Technical competencies

• Business Knowledge
• Change Management
• Efficiency improvement
• Functional Policies and Procedures
• Human Resource Consulting
• Knowledge of HR Policies & Procedures
• Organisation Planning and Design
• Reporting

Compliance Competency

• GOC Confidential

Click here to apply

Specialist: Audit (PAYE)

Job Title:                         Specialist: Audit (PAYE)

Position Reports to:     Manager: Audit          

Division:                         Large Business and International

Location:                        Woodmead North Office Park          

Advert Closing Date:   20 February 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To conduct advanced and complex payroll taxes audits within the Large Business and International environment, ensuring accurate assessments in accordance with legislation. The role includes analysing complex remuneration structures, payroll systems, expatriate taxation, fringe benefits, ETI and employer compliance behaviours. The incumbent will provide technical guidance, identify emerging payroll taxes risks, propose legislative or process improvements, and support other auditors in resolving complex matters. Utilises advanced tax payroll taxes and other legislative knowledge and experience to identify tax gaps, avoidance and evasion schemes, and suggests potential solutions to minimise tax risks. Identifies initiatives and changes to required legislation to impact compliance levels.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 8 years advisory and/or structuring experience in tax environment, with demonstrated experience conducting payroll taxes audits/tax advisory work of which 4 years’ experience in PAYE, CIT and VAT audits.

Minimum Functional Requirements

Applicable professional registration at either of the following professional bodies:

• South African Institute of Chartered Accountants (SAICA)
• South African Institute of Taxation (SAIT)
• Chartered Financial Analyst (CFA)
• Association of Chartered Certified Accountants (ACCA)
• South African Institute of Professional Accountants (SAIPA)
• Association of Certified Fraud Examiners (ACFE)
• Legal Practice Council (LPC)

Job Outputs:

Process

• Analyse a wide spectrum of highly complex transactions across multiple tax types and / or entities and / or groups of related entities and / or areas of specialisation which may be based locally or internationally with the aim of understanding the tax implications and determine compliance with relevant legislation.
• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Analyse highly complex data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc. This may relate to specific areas of specialisation.
• Conduct audits using newly identified systems / tools of digital information, methodology and other advanced technology identified to address highly complex advanced audit risks.
• Continuous engagement with Litigation and Dispute management to address issues relating to the interpretation of relevant legislation. Engagement with Legal counsel may be required for highly complex specialised matters. The auditor may be required to testify in a civil court on matters of a highly complex nature.
• Continuous engagements with Debt Management aimed at optimal collection on liabilities raised through the audit. Conduct a detailed financial and cash flow analysis to support the recommendations provided. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit. Engagement with Legal counsel may be required for highly complex specialised matters.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Coordinate and provide technical support to ensure the finalisation of disputes and complaints. Analyse information of a complex nature provided at dispute stage and taxpayer complaints logged across the linked / related entities / groups of entities and / or specialised projects.
• Coordinate and support the efficient progress of the audit of linked / related entities / groups of entities being audited utilising approved systems.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Identify and escalate serious tax offences for potential criminal investigation, provide a detailed analysis of the facts together with the applicable tax legislation. Engagement with the National Prosecuting Authority may be required for highly complex specialised matters. The auditor may be required to testify in a criminal court.
• Identify changes required to legislation, with relevant stakeholders and policy owners to close compliance loopholes.
• Identify information required to mitigate audit risks of an advanced and highly complex nature and engage taxpayers / tax practitioners / experts / third parties both locally and internationally for additional relevant information and clarification.
• Identify new and additional highly complex risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Prepare and issue detailed, high level relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits on tax types, entity levels or areas of specialisation.
• Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
• Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, TeamMate. Review system notes of auditors involved in the audit of the linked and / or related entities and / or groups of entities.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Provide guidance / technical support to other Auditors on highly complex matters / areas of specialisation. This may involve conducting research, training and development, and coaching support during an audit or dispute process.
• Provide input to draft policies and procedures to the product areas e.g., different Tax Types product areas, Process Design and Engineering, etc.
• Provide inputs and guidance to Account Maintenance on remittance of penalty and interest requests.
• Raise accurate assessments on SARS systems in relation to relevant legislation and ensure that assessments raised on linked / related entities / groups of entities / specialised projects are aligned from a tax perspective.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Research to identify highly complex tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks, specialised projects, etc.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Plan, conduct and support highly complex advanced audits/ projects to ensure compliance with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs).

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Conceptual Thinking
• Drive for Results
• Expertise in Context
• Honesty and Integrity
• Problem Solving and Analysis

Technical competencies

• Audit Methodology
• Business Knowledge
• Computer Literacy
• Data Collection and Analysis
• Financial Acumen
• Functional Policies and Procedures
• Tax Knowledge
• Tax Law

Compliance Competency

• GOC Secret

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Assurer: Tariff Amendments

Position Reports to:   Manager: Tariff Amendments

Division:                        Strategy Enab & Modernisation

Location:                       Head Office (Pretoria)

Advert Closing Date:  19 February 2026

About the Position

SARS is looking for a highly skilled customs official with unquestionable integrity to ensure the Schedule to the Customs and Excise Act, 91 of 1964 (the Act) published on the SARS website is accurate. The ideal candidate will ensure that the tariff subheadings and descriptions used in the publication are in line with the Harmonized System Nomenclature and South African Tariff structure. They will ensure that all completed work in the division is quality assured and adhere to governance and legislative requirements.

The role demands strong technical knowledge of Customs and Excise and the ability to do legal research, analyse import data and prepare reports, recommendations and presentations where required. The candidate must be able to work well within a team or individually. A strong customs and excise knowledge is crucial to interpret and analyse various trade agreements and other trade instruments as required to meet the strategic objectives of SARS.

Job Purpose

To quality check draft amendments for the Minister of Finance’s approval To quality assure all submissions related to amendments to the Schedules of the Customs and Excise Act by ensuring the accuracy, quality, and ongoing maintenance including historical records of data across all legacy and new tariff management systems, as well as internal and external tariff publications, in alignment with legislative, national, and international requirements.

Education and Experience

Minimum Qualification & Experience Required 

National Diploma / Advanced Certificate (NQF 6) ) in International Trade, Economics, Commerce, Business or Law AND 2 – 3 years’ related experience, in a tariff classification or tariff management environment with a thorough knowledge of the schedules to the Customs and Excise Act, of which 1 – 2 years at a knowledge worker level

ALTERNATIVE#

Senior Certificate (NQF 4) AND 5 years’ experience, in tariff classification or tariff management environment with a thorough knowledge of the schedules to the Customs and Excise Act. A thorough understanding of the Harmonised System, the architecture of a clearing and/or publishing system and the interaction surrounding this environment would be preferred. of which 1 – 2 years at a knowledge worker level

Additional Technical Experience

GOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information.

Job Outputs

• Draft, review, quality-assure and finalise amendment instruments and supporting documents.
• Run governance & publication: manage approvals, public comment, consideration of submissions, and publication in the Government Gazette.
• Implement policy directives: give effect to HS updates; trade agreements/policy directives (dtic/ITAC); and indirect tax policy matters (National Treasury).
• Quality assurance & risk: implement structured reviews; identify and mitigate legal, operational and fiscal risks before implementation.
• Monitoring & insights: track utilisation/impact post-implementation; recommend improvements to drafting methods, templates and processes.

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation. (I)
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Use practical and applied knowledge and situational judgement to arrive at decisions. (I)
• Legislative drafting & statutory interpretation: Proven ability to translate policy intent into clear, defensible legal text and schedules.
• Tariff & HS mastery: Advanced knowledge of Customs & Excise Act, Harmonized System (HS) structure, Section/Chapter/Heading Notes, GRIs (1–6), and SARS classification principles.
• Research & analysis: Ability to conduct legal research, analyse utilisation/impact data, and prepare high-quality recommendations and publications.
• Governance & publication: Experience navigating SARS governance, public-comment processes and Government Gazette publication.
• Communication: Excellent written and verbal communication, with the ability to produce persuasive, accurate drafting notes and briefs.
• Provide updated Schedules for loading on the SARS website to ensure that the updates and publications are aligned with legislation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. (I)

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Maintain professional interaction and ensure ethical dealings with clients at all times by constantly building customer relationships

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. (I)

Behavioural Competencies

• Accountability (V) – The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role or employment position.
• Attention to Detail – The ability to take all relevant details into account to ensure that a task is completed to required standards.
• Commitment to Continuous Learning – Commitment to continuous learning is the commitment to think about current and future development needs
• Conceptual Ability – The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• Expertise in Context – Degree to which one possesses definitive technical and or fundamental understanding of the business
• Fairness and Transparency (V) – Build diverse and inclusive workplaces where decisions, practices, processes and transactions are transparent and fair.
• Honesty and Integrity (V) – The quality of being upright, truthful, sincere and freedom from deceit or fraud (H). Guided by values, ability to demonstrate moral judgement and doing the right thing consistently (I).
• Organisational Awareness – Ability to be considerate for self and others
• Trust (V) – Firm belief in the reliability, truth or ability of someone or something.

Technical Competencies

• Business Acumen – Understands main business drivers in order to impact on decision making and get things done
• Decision Making and Problem Solving – The extent to which an individual is able to recognise and analyse a problem and or a difficult situation and develop an appropriate and results oriented course of action
• Decisiveness – The confidence and ability to take timely and appropriate decisions
• Data Analysis- The ability to calculate the financial implications of tariff amendment
• Execute, Implement and Follow Through – Ability to pursue goals and objectives in a disciplined, focussed and persistent way delivering on position and project outputs within agreed budgets and time frames.
• Legal Compliance – Complies with relevant legislation, regulatory and professional standards
• Legal Knowledge and knowledge of ethics – Knowledge of applicable legislation and the legal policies and procedures pertaining to the local, regional and relevant international laws as well as relevant Codes.
• Reporting – Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
• Tariff and Classification (CUSTOMS EU FRAMEWORK) – All activities that Customs professionals deal with regarding the aspects of tariff and classification of goods from application, validation and usage of online databases, rules and regulations relating to use and application of measures.

Compliance Competency

GOC Confidential

Click here to apply

Manager: Tariff Amendments

Position Reports to:     Sen. Manager: Customs Legislative Policy

Division:                         Strategy Enab & Modernisation

Location:                        Head Office (Pretoria)

Advert Closing Date:  19 February 2026

About the Position

SARS is looking for a strong, focused, and experienced person to lead the end-to-end tariff amendments function within the Tariff Amendments Division. You will translate policy intent into precise, implementable legislative instruments and ensure amendments to the Customs & Excise tariff are legally sound, stakeholder-aligned, operationally implementable, and fiscally responsible. The role demands strong legislative drafting, statutory interpretation, stakeholder leadership (across SARS, the dtic/ITAC and other organs of state), and the ability to manage multiple, concurrent amendment workstreams from initiation through publication and post-implementation monitoring.

Job Purpose

To monitor, manage and control all functions dealing with the tariff amendments and updates to the Schedules of the relevant Acts; to maintain the SARS Tariff systems, to perform legal and technical research and to provide authoritative advice on tariff amendments to SARS and relevant stakeholders.

Education and Experience

Bachelor’s Degree / Advanced Diploma (NQF 7) in International Trade, Economics, Commerce, Business or Law (An LLB is advantageous) AND 8 – 10 years’ experience in legislative/regulatory or policy environment (e.g., legislative drafting, statutory interpretation, tariff/customs law), of which 3 – 4 years is at a junior management level.

ALTERNATIVE#

Senior Certificate (NQF 4) in addition to relevant internal SARS courses plus 15 years in a legislative/regulatory or policy environment (e.g., legislative drafting, statutory interpretation, tariff/customs law), of which 3 – 4 years is at a junior management level.

 Technical / Functional Expertise:

• Legislative drafting & statutory interpretation: Proven ability to translate policy intent into clear, defensible legal text and schedules.
• Tariff & HS mastery: Advanced knowledge of Customs & Excise Act, Harmonized System (HS) structure, Section/Chapter/Heading Notes, GRIs (1–6), and SARS classification principles.
• Research & analysis: Ability to conduct legal research, analyse utilisation/impact data, and prepare high-quality recommendations and publications.
• Governance & publication: Experience navigating SARS governance, public-comment processes and Government Gazette publication.
• Stakeholder leadership: Skilled at coordinating inputs across internal experts and external bodies (e.g., dtic, ITAC, National Treasury).
• Communication: Excellent written and verbal communication, with the ability to produce persuasive, accurate drafting notes and briefs.

Job Outputs:

Key Outputs

• Lead the tariff amendments lifecycle: scope, draft, review, quality-assure and finalise amendment instruments and supporting documents.
• Run governance & publication: manage approvals, public comment, consideration of submissions, and publication in the Government Gazette.
• Implement policy directives: give effect to HS updates; trade agreements/policy directives (dtic/ITAC); and indirect tax policy matters (National Treasury).
• Quality assurance & risk: implement structured reviews; identify and mitigate legal, operational and fiscal risks before implementation.
• Monitoring & insights: track utilisation/impact post-implementation; recommend improvements to drafting methods, templates and processes.
• Stakeholder management: build strong relationships and SLAs with internal and external stakeholders; represent SARS in technical fora.
• People & capability: coach the team and contribute to skills transfer, including collaboration with SACU counterparts.

Process

• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement. (I)
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements. (I)
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks. (I)
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets. (I)
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation. (I)
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately. (I)
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation. (I)
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders. (I)
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately. (I)
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines and standards. (I)
• Interact with internal and external stakeholders for the purpose of providing more complex information relating to the amended legislation published history or origin of the structure of the Schedules of the Customs and Excise Act.
• Develop and update internal standard operating procedures and external guides on processes undertaken by the division.
• Draft legislation, publication of comment, considering and reviewing of comment and publication in the Government Gazette.
• Implementation of requests initiated by the International Trade Administration Commission in respect of trade remedies, increase and reduction of customs duties.
• Monitor and control the quality of all processes and tasks performed within the Tariff Amendments division.
• Implement Budget proposals announced by the Minister of Finance during his Budget speech.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage
• governance and risk exposure liability. (I)
• Manage and or advise on the translation and application of policy in a specific functional area. (I)

People

• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area. (I)
• Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources. (I)
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. (I)
• Capacity building and transfer of skills to the Tariff amendments team and the Southern African Customs Union counterparts.

Finance

• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency. (I)
• Implement and monitor financial control, management of costs and corporate governance in area of accountability. (I)

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders. (I)
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service. (I)
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service. (I)

Behavioural Competencies

• Accountability (V) – The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role or employment position.
• Fairness and Transparency (V) – Build diverse and inclusive workplaces where decisions, practices, processes and transactions are transparent and fair.
• Honesty and Integrity (V) – The quality of being upright, truthful, sincere and freedom from deceit or fraud (H). Guided by values, ability to demonstrate moral judgement and doing the right thing consistently (I).
• Problem Solving and Analysis Level 3 – Must be able to systematically identify, analyse and resolve existing and anticipated problems in order to reach optimum solutions in a timely manner
• Respect (V) – Ability to be considerate for self and others.
• Trust (V) – Firm belief in the reliability, truth or ability of someone or something.

Leadership Competencies

• Ability to translate strategy into execution -Execution leadership means having a strategic mind-set and the leadership skills to perform a function, implement a process or execute a project.
• Concern for Impact of own behaviour on others – The ability to influence a wide range of diverse individuals and groups positively.
• Develops teams and nurtures interdependency – Leverage collaborative relationships. The ability to apply the right technology to the right process at the right time with the right people.
• Inspires others to Positive Action – Inspirational leadership is about energising and creating a sense of direction and purpose for employees and excitement and momentum for change. It involves energising individuals to strive towards a compelling vision of the future by embracing and embodying SARS’s values in all aspects of their work. It includes offering clarity around goals and objectives and ensuring that those who are led work collaboratively towards a shared purpose.
• Nurtures Future Talent – Develops the technical skills and leadership abilities of SARS personnel to create sustainable delivery capability. The drive to further the development and learning of others.
• Stewardship and Service Orientation – Steward leaders have a sense of purpose, which helps them to align their actions to the organisation’s vision, goals, and values. Regard leadership as an inordinate privilege without a sense of entitlement. Capture the collective aspirations of those that they lead, foster a sense of commitment, and place the interest of others ahead of their own.
• Strong Results Orientation – Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality standards and meets deadlines; maintains focus on organisational goals.
• Values and Manages Diversity Level – Understands and respects the customs and norms of others and modifies own behaviour. Contributes actively to a working environment that recognises, responds to and acknowledges the value proposition of SARS, acts as a
• catalyst for promoting SARS values and influences others to translate vision into action.

Technical Competencies

• Business Acumen – Understands main business drivers in order to impact on decision making and get things done
• Change Management – Transforming individuals, teams and organisations to a desired new state
• Customs Knowledge – Activities, tasks and practices associated with obtaining and using high level of knowledge in business areas, functions and services
• Decisiveness – The confidence and ability to take timely and appropriate decisions
• Data Analysis- The ability to calculate the financial implications of tariff amendment
• Effective Business Communication – Must be able to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes.
• Functional Policies and Procedures – The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Legal Advisory and Interpretation – Advises on the development of policies and strategies on governance through legislative analysis and interpretation.
• Legal Compliance – Complies with relevant legislation, regulatory and professional standards
• Legal Knowledge and knowledge of ethics – Knowledge of applicable legislation and the legal policies and procedures pertaining to the local, regional and relevant international laws as well as relevant Codes.
• Managerial Budgeting – Must be able to plan the work unit budget and manage income and expenditure, through responsible implementation of policies, practices and decisions, in order to achieve unit objectives effectively and efficiently.
• Planning and Organising – Ability to organise, prioritise and, where applicable, delegate work activities to efficiently accomplish tasks and meet
• Planning, Management and Measurement – Plans, Manages and Measures objectives
• Problem Analysis and Judgement – Identifies problems, analyses the problem in a logical way, defining the root cause and formulating the correct solution or line of action.
• Tariff and Classification (CUSTOMS EU FRAMEWORK) – All activities that Customs professionals deal with regarding the aspects of tariff and classification of goods from application, validation and usage of online databases, rules and regulations relating to use and application of measures.

Compliance Competency

GOC Confidential

Click here to apply

Administrator: Legal Support – Tax Court Litigation Unit

Job Title:                     Administrator: Legal Support – Tax Court Litigation Unit

Position Reports to:   Manager: Tax Court.

Division:                      Taxpayer Engagement         

Location:                     Head Office – Khanyisa Office

Advert Closing Date:  18 February 2026

About the Position

A new and exciting opportunity has arisen in the Litigation unit of the South African Revenue Service in the sub-unit Tax Court Litigation. The team deals primarily with appeals by taxpayers to the Tax court and higher courts nationally. You will be responsible for providing general administrative duties which include inter alia preparation of court bundles, dossiers, attending to mail, archiving of finalized cases, capturing Tax court case numbers, case allocation, managing the Tax court database including internal systems, and liaising with taxpayers. The successful applicant is also required to track and assign cases on service manager including searches and enquiries, drafts and compile reports and provide administrative support to the operational requirements of the unit.  You will be contributing to the overall strategic objectives of SARS as well as being part of a dynamic high performing team providing support to Tax lawyers.  

Job Purpose

To provide administrative support within the legal function and provide supportive information in order to enable execution of core legal processes.

Education and Experience

Minimum Qualification & Experience Required 

• Relevant Higher Certificate in Office Administration / Business Management (NQF-5) AND 2 years’ experience in a Legal / Tax environment.

Alternative Minimum Experience:

• Senior Certificate (NQF 4) with 3 years’ experience in a Legal / Tax environment.

Minimum Functional Requirements

Job Outputs:

Process

• Apply procedures in order to deliver set objectives to the best advantage of the functional work area.
• Assist with functional and administrative tasks and procedures relating to the functional area.
• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Follow up on outstanding documents or payments.
• Identify and resolve queries and problems timeously, apply known solutions in line with guidelines provided and escalate unresolved problems.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Maintain professional interaction and ensure ethical dealings with stakeholders at all times.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering excellent service that is consistent and in line with SARS service delivery standards.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Teamwork
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Legal Administration
• Legal Knowledge and Knowledge of Ethics
• Legal Records and related Systems
• Quality Orientation
• Reporting
• Service Delivery
• Standard Operating Procedure and Compliance

Compliance Competency

• GOC Confidential

Click here to apply

Consultant: Legal (Centralised Litigation Unit)

Job Title:                     Consultant: Legal (Centralised Litigation Unit)

Position Reports to:  Manager: Legal – Centralised Litigation        

Division:                      Taxpayer Engagement         

Location:                     Head Office – Pretoria

Advert Closing Date: 18 February 2026

About the Position

SARS is looking for an experienced, dynamic individual, competent, self-driven, with a high level of integrity and discretion who is result driven and risk vigilant lawyer.  He/she should possess good legal research, facilitation of the dispute process, negotiation and drafting skills and must thrive in a busy and demanding working environment. The applicant will be sitting in corporate governance committees and should be able to take objective decisions. He/she must be a team player with good listening skills, respect ideas and aim to improve the product or process at hand.  He/she must also be capable of executing his/her duties with enthusiasm and a good comprehension of the law as well as a capability within SARS to achieve its strategic intent of Voluntary Compliance by making it easy for compliant taxpayers and traders, hard & costly for non-compliant taxpayers & traders.

Job Purpose

To provide legal advice and support to SARS operations divisions, to engage in litigation, under supervision, in support of SARS tax collections initiatives. To provide the full suite of in-house counsel support to SARS operational arms inclusive of and where required appear in court

Education and Experience

Bachelor’s Degree / Advanced Diploma (NQF 7), BProc or LLB Degree (NQF 7) AND 5-7 years Legal, SARS Tax, Litigation administration and or Administration experience at a Junior Legal Consultant level.

Admitted Attorney

#Alternatively

Senior Certificate (NQF4) AND 2-3 years Legal, SARS Tax, Litigation administration and or Administration experience at a Junior Legal Consultant level.

Completion of Practical Legal Training.

Successful completion of Attorneys Admission Exams preferable. Some experience or exposure in a Legal and Tax environment.   

Minimum Qualification & Experience Required

• LLB or BProc Degree (NQF 7)
• 5-7 years Legal, SARS Tax, Litigation administration and or Administration
• Alternatively, 2-3 Legal, SARS Tax, Litigation administration and or Administration experience as a Junior Legal Consultant level.
• Completion of Practical Legal Training. Successful completion of Attorneys Admission Exams preferable.
• Some experience or exposure in a Legal and Tax environment.

Minimum Functional Requirements

• Basic Project Management Skills
• Basic people management skills
• Understanding of SARS operations
• Understanding of court processes
• Ability to prepare a matter for court
• Experienced presentation skills
• Basic experience with tax law

Job Outputs:

• Legal Drafting
• Legal Research and the provision of opinions
• Preparation of cases for court
• Representation of cases in court
• Preparation and presentation of matters to various SARS committees
• Legal report writing
• Briefing and managing external attorneys and counsel
• Litigation planning

Process

• Finalise legal matters by identifying facts, accessing relevant sources, analysis, application, advice and implementation of the course of action.
• Perform operations in a specialised area to technical specifications and contribute to operational result delivery within predefined standards.
• Provide reports with recommendations applicable to area of specialisation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Dispute Resolution
• Effective Business Communication
• Efficiency Improvement
• Functional Policies and Procedures
• General Advisory and Litigation
• Legal Advisory and Interpretation
• Legal Knowledge and knowledge of ethics
• Reporting

Compliance Competency

• GOC Confidential

Click here to apply

Service Consultant (Beginner) x6

Position Reports to:   Operations Manager 

Division:                      Taxpayer Engagement-WC

Location:                          Western Cape

(Beaufort West x 1, Bellville x 1, Cape Town x 1, Paarl x 1, Worcester x 1, Mitchells Plain x 1)

Advert Closing Date:  17 February 2026

About the Position

• Ensure that all face-to-face, voice, inbound and outbound queries across all tax products are promptly, effectively & efficiently answered or resolved.
• Attend to all multi-channel account enquiries received, in respect of outstanding debits, credits, penalties & interests with regards to all taxes.
• Communication of transactional outputs and queries in area of work.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service, and standards.

Job Purpose

To handle inbound and outbound scripted and partially scripted service requests across tax products from 1 – 2 interaction channels in compliance with SARS policies and procedures by consulting with clients, facilitate query resolution, maintaining taxpayer and trader profiles, registering and de-registering taxpayers, taxpayer education, debt collection up to a civil judgements and outstanding returns, thereby ensuring enhanced service delivery and compliance.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF Level 6 and above) in Taxation, Accounting or Finance.
• At least 2 years Customer Service experience.
• Age criteria – 18-35 years to specifically attract the youth

Minimum Functional Requirements

Must have a basic overview of all taxes (incl. C&E) plus proficiency in PIT with basic knowledge of non-core taxes associated with PIT only (Prov. Tax, CGT, Dividends, Donations, fund Benefits, Estate Duty, Transfer Duty, Withholding Tax on Interest & Royalties)

Job Outputs:

Process

• Handle inbound and outbound (scripted service interactions) through 1-2 channels interactions for all tax products, in compliance with SARS policies and procedures. (E-mail, Face to Face, Digital Channels, Virtual, Education and Promotion).
• Maintain the profile of existing taxpayers, register new taxpayers, code and subsequently deregister taxpayer on SARS core system in order to enhance taxpayer services.
• Follow-up on non-compliance at an entry level to enhance taxpayer service and improve taxpayer compliance.
• Receive, sort, register, process, and distribute all documentation to relevant business units, to enhance taxpayer services.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.

Behavioural competencies

• Stakeholder Engagement and Management
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Trust
• Respect
• Attention to Detail

Technical competencies

• Active Listening
• Communication Skills
• Computer Literacy
• Customer Relationship Management
• Customer Understanding
• Efficiency Improvement
• Financial Acumen
• Handling difficult calls
• Product Knowledge
• Query Resolution
• Standard operating procedure compliance
• SARS Systems Products
• Tax Knowledge

Click here to apply

Consultant: Human Resources Business Partner (FTC)

Job Title:                         Consultant: Human Resources Business Partner (FTC) (6 months contract)

Position Reports to:  Lead: People Management (EDM)      

Division:                      Strategy Enab & Modernisation

Location:                     Head Office – Brooklyn

Advert Closing Date: 17 February 2026

About the Position

Are you passionate about boosting engagement, developing future‑ready talent, and building a high‑performance culture? Join us as a Human Resources Business Partner and lead impactful people initiatives, smart retention strategies, and meaningful organisational development. If you’re dynamic, strategic, and ready to make a real impact — we want to hear from you!

Job Purpose

To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by implementing and coordinating the execution of the Human Resources tactical plan within the business unit, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Human Resource Management/ Organisational Development/ Labour Relations/ Industrial & Organisational Psychology/ Social Sciences or a related qualification AND 5-7 years’ experience within a similar or related HR Business Partnering environment, of which 2-3 years at a functional specialist level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 10 years’ experience within a similar or related HR Business Partnering environment, of which 2-3 years at functional specialist level.

Minimum Functional Requirements

• Ability to handle and protect highly sensitive information in accordance with Government Official Confidentiality (GOC) standards
• Advanced MS Excel skills, including data analysis, understanding and interpreting dashboard including HR metrics reporting.
• Strong presentation and visual storytelling skills, able to translate HR insights into clear, compelling business presentations.
• Excellent communication and engagement skills, with the ability to interact effectively at all levels of the organisation, including senior leadership.

Job Outputs:

Process

• Analyse Employee Engagement results, monitors the effect of business decisions on people and advise management on the addressing of employee concerns.
• Provide day-to-day performance management guidance to line management (coaching, counselling, career development, disciplinary actions) provoking positive changes in the management of people and performance improvement.
• Participate and support effective programme and project management of HR integrated projects or interventions to ensure successful execution and delivery of divisional objectives.
• Provide high quality workplace relations advice and services to Line and interpret HR policies and employment legislation.
• Analyse trends and provide inputs in partnership with the HR team to provide inputs to developing solutions, programs and policies.
• Consider the interdependencies in design and implementation of policy, practice, process and delivery systems in relation to business unit goals.
• Customise and apply change management methodology and organisational development strategies, influence and assist change initiatives in support of overall business strategy.
• Drive people processes (performance, development and career) to ensure that employee’s level of performance and capabilities meet current and future standards and business needs.
• Ensure correspondence and information received from external and internal sources is verified and receive the necessary attention.
• Ensure that HR services are provided as appropriate to client needs, identify new opportunities where HR can add value and maintain leading edge knowledge of HR issues.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Implement initiatives relating to projects that will lead to improved key processes across the business.
• Manage specific projects as determined in the annual HR operational plan as well as participating in functional and cross-functional HR initiatives.
• Provide authoritative, specialist expertise and advice to internal and external customers based on the broader People Strategy and the implementation thereof.
• Support line management in forecasting and planning talent pipeline requirements in line with business strategy and workforce plans.
• Provide reports with recommendations applicable to area of specialisation.
• Provide project team support and coordinate, monitor and report on project activities according to project management principles and standards.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Integrate customised solutions for customer base using a variety of HR products, policies and procedures.
• Use practical and applied knowledge and judgement to arrive at decisions that will improve operational efficiencies.
• Provide business-focused and operational HR advice and services for delivery on the SARS Human Capital Development Strategy.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

People

• Maintain professional interaction and ensure ethical dealings with clients at all times by constantly building customer relationships.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

• Build a strong understanding of existing and potential customer needs and requirements.
• Monitor service level agreements made with internal and external stakeholders that meet or exceed client expectations and recommend adjustments.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Initiative
• Leading Change
• Organisational Awareness
• Problem Solving and Analysis
• Relationship Management and Networking
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Employee Relations
• Functional Policies and Procedures
• Human Resource Consulting
• Integrated Talent Management
• Knowledge of HR Policies and Procedures
• Reporting
• Service Delivery

Compliance Competency

• GOC Confidential

Click here to apply

Manager: Compliance Risk (PIRE)

Position Reports to:   Business Area Lead: Investigative Audit (PIRE)          

Division:                       Service & Delivery Restricted

Location:                      Le Hae La Sars Pretoria

Advert Closing Date:  27 February 2026

About the Position

In an ever-changing environment, we seek to build a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country.  Integrity is key to the organisation. Prominent Individuals and Restricted Entities Segment is looking for an experienced, results driven, self-directed specialist to conduct and analyse the tax related compliance behaviour from a risk perspective.

Job Purpose

To ensure effective and efficient planning and execution of compliance risk activities to regulate taxpayer compliance and maximise tax revenue collections by conducting, analysing and recommending compliance interventions for Prominent Individuals and Restricted Entities Segment Taxpayers in order to continuously enhance service delivery and voluntary compliance.

Education and Experience

Minimum Qualification & Experience Required

 Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Accounting / Auditing/ Taxation AND  8-10 years’ experience working with in Taxpayer Risk profiling of which 3-4 years at Junior Management level.

Job Outputs:

Process

• Plan and manage projects in area of accountability that impact on different business areas.
• Apply functional area policies to enhance unit’s ability to advise business in complex field and or professional discipline.
• Develop and plan functional unit’s quarterly plan in line with the area’s annual plan and execute to achieve target’s/objectives.
• Plan and report on unit’s outputs, identify possible deviations and problems which may affect outputs and develop and implement alternative plans.
• Research and support workable recommendations/solutions that meet business needs through information analysis.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.

Governance

• Monitor and promote the application of governance and required legal compliance in the context of policy and processes.
• Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Establish revenue targets for individuals and teams and identify and pursue opportunities to increase revenue collection in area of accountability.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Developing Others
• Fairness and Transparency
• Accountability
• Problem Solving and Analysis
• Honesty and Integrity
• Trust
• Respect
• Building Sustainability

Technical competencies

• IT Strategy and Planning
• Risk Knowledge
• Risk Awareness
• Functional Policies and Procedures
• Reporting and Interpretation
• Managerial Budgeting
• Tax Knowledge
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen

Click here to apply

Consultant: Legal (Customs & Excise Litigation)

Job Title:                     Consultant: Legal (Customs & Excise Litigation)

Position Reports to:  Senior Manager Customs Litigation  

Division:                      Taxpayer Engagement         

Location:                     Head Office (Gauteng) – Khanyisa Office

Advert Closing Date: 16 February 2026

About the Position

A new and exciting opportunity has arisen in the Litigation unit of the South African Revenue Service in the sub-unit Customs and Excise Litigation. The team deals primarily with customs and excise pre litigation and litigation matters against SARS in the international trade environment. You will be responsible to provide instructions and defend litigation in the form of appeals, review applications, declaratory applications and actions in the courts of South Africa. Identify legal risks and contribute to policy alignment. You will be contributing to the overall strategic objectives of SARS as well as being part of a team facilitating legitimate trade and addressing non-compliance with the domestic Customs and Excise legislation and other related legislation and legal instruments. No one   will be the same.

Job Purpose

To research and prepare customs and excise pre-litigation and litigation matters involving complex and less complex interpretive or quantitative issues and adhere/contribute to internal governance processes.

Education and Experience

Bachelor’s degree / Advanced Diploma (NQF7) in Law, LLB AND 5-7 years’ experience in a Customs and Excise field or International Trade Law environment, of which 2-3 years at technically skilled level. 

Alternative Qualifications & Minimum Experience:

Senior Certificate (NQF4) AND 10 years in a Customs and Excise field or International Trade Law environment, of which 2 – 3 years at a technically skilled level

Minimum Qualification & Experience Required

Bachelor’s degree / Advanced Diploma (NQF7) in Law, LLB advantageous AND 5-7 years’ experience in a Customs and Excise field or International Trade Law environment, of which 2-3 years  at functional specialist level. 

Job Outputs:

Process

• To prepare cases involving intricate interpretive or quantitative issues in the Magistrates Courts, Higher Courts, the SCA and the Constitutional Court, where applicable.
• To enter into settlement negotiations with taxpayers and their representatives.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Execute specialists input through investigation and opportunities within the product process including risk concern
• Finalise legal matters by identifying facts, accessing relevant sources, analysis, application, advice and implementation of the course of action.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Perform operations in a specialised area to technical specifications and contribute to operational result delivery within predefined standards
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives
• Provide reports with recommendations applicable to area of specialisation.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Dispute Resolution
• Effective Business Communication
• Efficiency Improvement
• Functional Policies and Procedures
• General Advisory and Litigation
• Legal Advisory and Interpretation
• Legal Knowledge and Knowledge of Ethics
• Reporting

Compliance Competency

• GOC: Confidential

Click here to apply

Language Practitioner (South African Sign Language Interpreter)

Position Reports to:   Senior Manager: Communication    

Division:                       CES- Communication & Marketing (COMA)

Location:                     SARS Head Office – LeHae La SARS

Advert Closing Date:  20 February 2026

About the Position

Are you passionate about language and tax, and looking for a vibrant institution that shares your enthusiasm?

SARS has an exciting opportunity for a Language Practitioner specialising in South African Sign Language (SASL) by providing sign language interpreting to events, meetings and other official engagements, to foster an understanding of SARS communication in supporting service delivery.

He/she must be able to work with multiple cross functional teams, various stakeholders and systems and assist in the development and promotion of SASL.  He/she must also have knowledge and understanding of Deaf culture and SASL grammatical structure, as well Interpreting and translation skills particularly in SASL.

What sets SARS apart in the world of SASL Interpreters are:

• Inclusive Culture: a workplace where everyone’s contribution is recognised and celebrated.
• Accessibility: our commitment includes accessible spaces and reasonable accommodation tailored for everyone per category of disability.
• Career Growth: opportunities for continuous learning and advancement and a chance to realise your full potential.
• Supportive Environment: resources and support to ensure your success at every step.
• Excellence in Service: join a team dedicated to transparent, fair, effective, and efficient service for all.
• Up-to-date Workplace: a smart and modern organisation with unquestionable integrity that is trusted and admired.
• Meaningful Work: at SARS, we are dedicated to making a positive difference.

The successful candidate must have excellent organisational and communications skills and can handle time-sensitive tasks. 

Our ideal candidate will join a highly motivated and capable team where he/she will apply concepts of the relevant knowledge/skills and ability to take responsibility which are key requirements for this role. 

We invite you to be part of the Communication & Marketing team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country.  Integrity is key to the organisation.

Job Purpose

To manage and provide accurate South African Sign Language (SASL) interpreting and translation services at all SARS events and assist in the development and promotion of SASL and multilingualism in general.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree in Language Practice with applicable majors at NQF 7/ Advanced Diploma (NQF 7) AND 5-7 years’ experience as a South African Sign Language (SASL) Interpreter of which 2-3 years is at a technically skilled level as a Language Practitioner in South African Sign Language (SASL) interpreting services.

ALTERNATIVE

A Senior Certificate (NQF 4) AND 10 years related experience as a South African Sign Language (SASL) Practitioner interpreting linguistics service of which 2-3 years is at a technically skilled level as a Language Practitioner in South African Sign Language (SASL) interpreting services.

Minimum Functional Requirements

Sound knowledge of the Use of the Official Languages Act, 2012 (Act No.12 of 2012) and its Regulations. Knowledge of SARS Language Policy. Knowledge and understanding of Deaf culture and SASL grammatical structure. Interpreting and translation skills. Knowledge of correctly interpreting in SASL. Good interpersonal and communication skills. Computer literate. Planning and organisational skills. Strong administration skills. Database development and maintenance. Basic research skills. Conflict resolution. Willingness to accept responsibility. Ability to work under pressure and maintain a high level of confidentiality. Ability to manage time efficiently.

Job Outputs:

Process

• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
• Monitor and engage on possible violations of procedures and standards regarding communication organisational corporate identity.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Plan and organise own work tasks within specific guidelines given in the said area of work.
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Promote and support inclusive SASL communication practices. Attend training in relation to SASL.
• Identify applications and tools that need to be developed for SASL. Support budget processes related to SASL services.
• Translate documents, speeches, or audio content into SASL and/or video formats.
• Coordinate and attend meetings. Conduct research and develop a stakeholders’ databases.
• The incumbent manages and provides SASL Interpreting and translation services in the interpretation schedules. Interpret spoken language into SASL and vice versa in meetings, departmental events and official engagements.
• Research about SASL and producing reports for various stakeholders
• Analyse and interpret information relevant to SASL.
• Provide support towards the promotion, development and use of SASL. Create communication content and notices in SASL.
• Conduct training and workshops to create awareness among employees on SASL and the Deaf culture
• Assist with language policy implementation ie SASL.
• Formulate and implement strategies to ensure compliance with the Use of the Official Languages Act and relevant legislation.
• Assist to develop and maintain a glossary of government-related SASL terminology.
• Assist in SASL orthography and terminology development.
• Identify applications and tools that need to be developed for SASL.
• Support budget processes related to SASL services. Liaise with relevant stakeholders such as PanSALB, Academic Institutions, Deaf organisations, etc.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural competencies

• Accountability (V) – The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role or employment position.
• Adaptability – Adaptability is the willingness to alter behaviour, opinions or actions in the light of new information.
• Analytical Thinking – Understands a situation, issue, and or problem by breaking it into smaller pieces, or tracing the implications of a situation in a step-by-step way
• Attention to detail – The ability to take all relevant details into account to ensure that a task is completed to required standards.
• Commitment to Continuous Learning – Commitment to continuous learning is the commitment to think about current and future development needs
• Communicating with Impact – Communicates effectively in both the written and verbal format. Delivers clear, succinct messages and ensures understanding of others message
• Conceptual Ability – The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• Creativity – Degree, to which one analyses problems, makes decisions and thinks innovatively.
• Expertise in Context – Degree to which one possesses definitive technical and or fundamental understanding of the business
• Fairness and Transparency (V) – Build diverse and inclusive workplaces where decisions, practices, processes and transactions are transparent and fair.
• Honesty and Integrity (V) – The quality of being upright, truthful, sincere and freedom from deceit or fraud (H). Guided by values, ability to demonstrate moral judgement and doing the right thing consistently (I).
• Initiative – Refers to the identification of a problem, obstacle, or opportunity and taking action
• Organisational Awareness – Knowledge of own organisations, policies, procedures, services, products and business operating model
• Problem Solving and Analysis – Must be able to systematically identify, analyse and resolve existing and anticipated problems in order to reach optimum solutions in a timely manner
• Trust (V)- Displays commitment to organisational values and personal trust
• Respect (V) – Firm belief in the reliability, truth or ability of someone or something.

Technical competencies

• Business Knowledge – Activities, tasks and practices associated with obtaining and using high level of knowledge in business areas, functions and products.
• Business Writing Skills -Understands and applies advanced forms of business communication Business Writing Skills -Understands and applies advanced forms of business communication
• Corporate Communications Strategy – The ability to plan, implement, manage and review corporate communications to support organisational strategy in terms of vision, values and brand awareness
• Data Collection and Analysis – Ability to determine trends from raw data to assist decision-making in various aspects of work
• Efficiency improvement – Contribution to improving the operational efficiencies within the team, incl. re-evaluation of processes, policies, procedures and provision of recommendations to enhance operational efficiency
• Functional Policies and Procedures – The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Quality Orientation – Promotes and maintains high standards of quality at work
• Reporting – Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
• Research – Conduct research, analyse trends and produce quantitative and qualitative information to inform business decisions
• Risk Management – The examination of the essential elements of risk such as; assets, threats, vulnerabilities, safeguards, consequences and the likelihood of the threats materialising
• Written Communication -Ability to express ideas, request actions, formulate plans, & policies, etc. by means of clear and effective writing, in order to support professional communication internally within SARS and externally

Compliance Competency

• GOC    Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Junior Specialist: Asset Management (

Position Reports to:   Manager:  IT Service Assets   

Division:                        Strategy Enab & Modernisation

Location:                       SARS Brooklyn

Advert Closing Date:   14 November 2025

About the Position

SARS is seeking a detail-oriented and proactive individual to join the SAM team as a Junior Specialist: Software Asset Management. The role involves managing software assets across the organisation, ensuring compliance with licensing standards and regulatory requirements, while also overseeing cloud-based software usage on platforms such as Azure. The ideal candidate will have a solid understanding of software licensing models, software governance, strong analytical skills, and the ability to collaborate effectively across teams to support strategic IT initiatives. Executed effectively, this role will make sure SARS maximize the value of their software investments while maintaining control over their environment.

Job Purpose

To manage and optimize resources, services, and infrastructure in a hybrid- cloud computing environment in accordance with SARS policies and procedures.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology / Finance AND 5-7 years’ software asset management experience, of which 2-3 years at functional specialist level

Azure Fundamentals, CSAM, LISA and/ ITIL qualifications, will be an added advantage

#ALTERNATIVE

Senior Certificate (NQF 4), ITIL certification  AND 10 years software asset management experience, of which 2-3 years at functional specialist level

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Conduct verification processes to ensure that SARS fixed asset register is complete and updated.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Plan and organise own work tasks within area of work.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Conceptual Ability
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Reporting
• Functional Policies and Procedures
• Financial Analysis and Reporting
• Financial Administration
• Analysis and Interpretation of Financial Systems
• Business Knowledge
• Efficiency improvement
• Standard operating procedure compliance
• Asset Management
• Query Resolution
• Financial Controls

Click here to apply

Specialist: SAP Basis

osition Reports to:   Manager: SAP 

Division:                       Strategy Enabling and Modernisation

Location:                      Head Office Pretoria

Advert Closing Date: 16 January 2026

About the Position

SARS is looking for a highly skilled and experienced, results driven, specialist SAP Basis individual with sound judgement and strong business acumen who will contribute towards our higher purpose and service delivery. S/he will need to be an innovative individual, with deep experience in the emerging technologies and a strong future orientation.

The individual must be able to install, configure, upgrade, and troubleshoot SAP systems according to specifications and business requirements. Help add value to the team and organisation through effective and proactive contribution to the day-to-day supporting activities. Broad understanding of all facets of Information Technology including SDLC. Understanding of diverse set of technologies including Linux operating system (e.g. RedHat) knowledge, SAP HANA and Sybase database administration, Single Sign On, Fiori, SAP BTP and other Cloud solutions (e.g. SuccessFactors, ARIBA).

Job Purpose

To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.

To participate in the cost effective and efficient Production, Quality Assurance, Alpha and RTR environment to support organisation’s goals and objectives through SAP Basis/Core Architecture Platform Technology Installation, design, implementation and support.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology AND 5 – 7 years’ experience in an SAP Basis environment, of which 2 – 3 years must be at a technically skilled level.

OR

Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 – 7 years’ experience in an SAP Basis environment, of which 2 – 3 years must be at a technically skilled level AND additional requirements specified in Min Functional requirements, where applicable.

#ALTERNATIVE

Senior Certificate (NQF 4) AND 10 years’ experience in and SAP Basis, of which 2 – 3 years at a technically skilled level

Minimum Functional Requirements

• At least 5 years’ experience in SAP environment, of which 2-3 years ideally at SAP Basis specialist level
• 5 years’ experience and knowledge of key integration points between SAP modules
• Experience and knowledge of SAP Basis and key integration points between SAP modules
• Relevant SAP Basis training or certification
• Relevant SAP Basis analysis and configuration experience

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate and assist in the implementation of new or revised Policies and Procedures.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
• Carry out high complex assignments requiring the development of new or improved procedure.
• Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
• Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client’s need.
• Support the successful implementation of SAP applications, providing technical expertise, presentation, and advise on SAP products to clients.
• Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs according to industry best practices.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients’ needs.
• Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
• Maintain a thorough knowledge of the organization and adhere to all organizational standards.
• Communicate and disseminate the policy and procedures to relevant stakeholders and the employees.
• Test new and current software for acceptance into the production environment.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

 People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Adaptability
• Commitment to Continuous Learning
• Conceptual Ability
• Customer service
• Fairness and transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Computer Literacy
• Functional Policies and Procedures
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Administrative Support
• Business IT Systems
• Solves problems and applies a range of IT systems skills
• SARS Systems Products
• Effective Business Communication

Compliance Competency

• GOC Confidential

Click here to apply

Senior Specialist: Engineering – Innovation x4 (Fixed Term Contracts)

Position Reports to:     Senior Manager: Engineering        

Division:                         Strategy Enab & Modernisation – CTIO        

Location:                        Head Office

Advert Closing Date:   15 February 2026

About the Position

The SARS Innovation Incubator (II) located within the Strategy, Enablement and Modernisation (SEM) unit is looking for highly skilled and results driven innovation and solutioning professionals with relevant academic competence, experience and a solid work ethics to join a dynamic team of seasoned innovation and solutioning professionals.

The Senior Specialist: Engineering (Innovation) job is at a senior level in the organisation and will require individuals to work on strategic enterprise solutions and modernisation initiatives. These individuals will be required to analyse complex business problems, conceptualise or design innovative ‘game changer ’solutions for these problems, develop solution or modernisation roadmaps, work with a diverse range of stakeholders and partners to prototype and conceptualise these strategic solutions.

Job Purpose

To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.

The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Alternative#

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Job Outputs:

Process

• Innovation
• Collaborate with local and international owners, partners and stakeholders
• Conduct local and international research and benchmarking
• Develop, socialise and publish fore-sighting reports
• Draft idea elevator pitches
• Understand business problem using data driven approach
• Design Innovation Solutions
• Draft Innovation Business Cases
• Build, test and demonstrate prototypes
• Manage prototype governance
• Track solution benefits
• Solutioning
• Build relationships with Business, Product and Segment Owners
• Build stakeholder and partner networks
• Assess the strategic landscape
• Draft or facilitate the drafting of modernisation and solution strategies (5-10-year horizon)
• Socialise modernisation and solution strategies
• Analyse and understand problems
• Collaborate on the detailed designs
• Draft Business Cases
• Participate in the development and testing cycle
• Track solution benefits

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations &discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Fairness and Transparency
• Accountability
• Problem Solving and Analysis
• Conceptual thinking
• Influencing others
• Driving Excellence
• Leveraging diversity
• Accurate understanding
• Building sustainability

Technical competencies

• Strategic Planning
• Tax Knowledge
• Effective Business Communication
• Problem analysis and judgement
• Planning management and measurement
• Decisiveness
• Business acumen
• Functional Policies and Procedures

Knowledge Compliance Competency

• Knowledge of innovation, industry and technology trends
• Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
• Knowledge of own organisations, policies, procedures, services, products and business operating models
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS

Compliance Competency

• GOC Secret

Click here to apply

Coordinator: Release and Deployment Management – Fixed Term Contract

Position Reports to:    Ops Manager: Data Services 

Division:                        Strategy Enab & Modernisation

Location:                       SARS Brooklyn

Advert Closing Date:  12 February 2026

About the Position

SARS is looking for a highly skilled ICT Release Management Coordinator with a passion for planning, coordinating, and overseeing the release of ICT products and services across the organization. The coordinator works closely with the ICT project managers, developers, testers, and stakeholders to ensure that the release process is aligned with the business objectives and quality standards. The coordinator also monitors and reports on the ICT release performance and outcomes and identifies and resolves any issues or risks that may arise. 

Job Purpose

To ensure major changes are rolled out in a controlled and non-disruptive manner to the production environment. 

Education and Experience

Minimum Qualification & Experience Required

Relevant National Diploma / Advanced Certificate (NQF 6) in Information Technology, 2 – 3 years experience in ICT Change and Release Management environment, of which 1 – 2 years at a knowledge worker level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 5 years’ experience in ICT Change and Release Management, of which 1 – 2 years at a knowledge worker level.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Customer Service
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• IT Knowledge
• Reporting
• Standard operating procedure compliance
• System Thinking

Compliance Competency

• GOC Confidential

Click here to apply

We wish you all the best with your applications