SASRIA Vacancies

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Organisational Effectiveness Specialist

Closing Date
2026/04/24
Reference Number
SAS260413-2
Job Title Organisational Effectiveness Specialist
Job Type Permanent
Division People Management
Department Centre of Excellence
EE Occupational Levels Level 6: Specialists
Location – Town / City Johannesburg
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
The Organisational Effectiveness Specialist leverages Organisational Development (OD) and Change Management expertise to design, lead and implement initiatives that strengthens organisational performance. The role is responsible for developing and executing OD and change strategies that enable successful adoption and sustained use of new processes, systems, and ways of working. A key objective is to maximise the value and impact of organisational change while minimising employee resistance and disruption to business performance.

In addition, the Specialist supports the delivery of approved organisational effectiveness interventions by conducting organisational assessments, analysing qualitative and quantitative data, and providing evidence-based insights and recommendations to improve structures, processes, systems, and workforce capabilities. This role plays a critical part in enabling a resilient, adaptive, and high performing organisation.

Minimum Requirements
Qualifications

Bachelor’s Degree in Human Resources, Industrial Psychology, Business Management or similar Bachelor’s degree
Prosci Change Management Certification

Experience

5 years’ experience in Organisational Development and Change Management at Parctitioner/ Specialist level

Duties and Responsibilities
Change Management

Apply a structured change management methodology (Prosci) to lead and support change initiatives across the organisation.
Implement change management principles and best practices to maximise stakeholder adoption and minimise resistance to change.
Conduct change impact assessments and readiness analyses and identify key stakeholders for assigned projects.
Support the execution of stakeholder engagement strategies, including communication, training, and coaching programs.
Collaborate with stakeholders to identify potential resistance points and performance gaps and develop appropriate mitigation and support plans.
Design and deliver comprehensive change management strategies and actionable deliverables for the five Prosci change levers:
Communication Plan
Sponsor Roadmap
Coaching Plan
Training Plan
Resistance Management Plan
Ensure integration of change management activities into overall project plans and timelines, working closely with project managers and business leads.
Define and evaluate success measures, track change progress, and manage the change portfolio load.

Organisational Development

Support the design, implementation, and analysis of climate surveys and organisational culture initiatives, including the development of
actionable improvement plans.
Develop and deliver project-related communications to enhance awareness, transparency, and stakeholder engagement.
Coordinate and facilitate team effectiveness interventions to strengthen collaboration, trust, and performance.
Partner with the Human Capital Business Partner team to plan and execute employee appreciation events and EVP (Employee Value Proposition) activities, reinforcing culture alignment, and enhancing the employer brand.
Contribute to the planning and rollout of employee engagement initiatives that:
Promote cross-functional collaboration and interdepartmental teamwork
Encourage a culture of recognition and reward, led by both leaders and peers
Improve the overall employee experience
Apply data analytics and insights to evaluate the impact of organisational development interventions on employee performance, morale, and satisfaction.
Recommend cost-effective, practical solutions to address challenges identified within the Human Capital function and broader
organisational development efforts.

Policies and procedures

Coordinate the compilation of compliance reports.
Conduct desk research as requested from time to time.
Provide input to operational reports.
Review, socialise, implement and maintain requisite methodologies, procedures and processes.

Ad hoc duties

Perform any reasonable task as and when required by the line manager.
Make an effort to ensure such other responsibilities as directed by line management that will drive achievement of departmental objectives and sustainability are carried out.
Take responsibility for one’s own performance.

Click here to apply

Corporate Underwriter

Closing Date
2026/04/24
Reference Number
SAS260413-1
Job Title Corporate Underwriter
Job Type Permanent
Division Insurance Operations
Department Claims
EE Occupational Levels Level 6: Specialists
Location – Town / City Johannesburg
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
The Corporate Underwriter will be required to perform the full corporate underwriting tasks and
participate in the implementation of the underwriting and re-insurance strategy.

The Corporate Underwriter will also drive reinsurance broker engagements and participate in the implementation of
terms and conditions for policy holders and rules and regulations for our distribution partners (Brokers,
Insurers and UMA’s)

The Corporate Underwriter will be expected to provide technical expertise and advisory services to
Sasria’s internal and external stakeholders.

Minimum Requirements
Qualifications

Matric
NQF level 7 qualification (BCom degree or similar)
Higher Certificate in Short-term Insurance
RE 5 will be an added advantage

Experience

Minimum 5 years’ experience in Corporate Property Insurance
Experience in leading and/or underwriting corporate property accounts
Portfolio management is advantageous
Experience in negotiating reinsurance placements advantageous

Duties and Responsibilities
Strategic Alignment

Contribute towards the development of the company’s strategic plans.
Contribute to the development and drive of the Underwriting strategy.
Contribute to the review of policy wordings and regulations.
Conduct continuous market analysis and contribute towards the enhancement of existing products and development of new products.
Contribute to the review and implement departmental policies and procedures on an annual basis.

Rate development

Contribute to annual rate review to ensure adequate pricing for new and existing products in partnership with the Actuarial function.
Contribute to risk analysis in partnership with the Business Intelligence function, to improve risk mitigation.
Analyse claims and premiums trends which provide input into underwriting pricing and risk.

Underwriting Function

Review terms and conditions of products annually to ensure they remain relevant and up to date.
Contribute technical inputs on discussion and negotiations of policy wordings.
Review of broker submission on new business and renewals, and the underwriting of business to ensure adherence to Sasria guidelines.
Risk assessment by analysis of risk management reports, discussion with internal and external stakeholders, and subsequent motivation and
implementation of risk improvement recommendations.
Maintain Sasria underwriting standards/discipline based on required information, including insured’s loss history, risk concerns, proposed wordings, deductibles etc
Conducting GAP analyses of our rules and regulations to ensure they remain relevant and up to date.
Handle technical queries and provide technical assistance to our brokers and Agents through visits.
Contribute to the annual rates review, ensuring competitiveness and viability of the product.
Contribute to Conducting research on possible new products and enhancement to existing products.
Continuously review product information on our website to ensure remains up to date and relevant.
Monitor and report on the loss ratio movement.
Support sustainable pricing decisions by analysing portfolio-level risk concentration, diversification benefits and stress scenarios.
Compilation and production of data and reports as required by line managers/executive managers of the company.
Compliance with regulations and delegated authority levels and execution of business within mandates.
Compilation and submission of new business and renewal business to reinsurers and reinsurance brokers.
Monitor and apply corrective measures on multi claimants.
Participate in monthly operations reporting on financial and operations.

Risk Management

Identifying Risks and Emerging Risks.
Establish required controls to mitigate operational risks.

Staleholder Engagement

Engage legal and Compliance to ensure adherence to regulatory requirements.
Continuous engagement with corporate brokers and clients.
Collaboration with PM and Actuarial teams.
Collaborate with Internal Audit and Quality assurance to ensure market adherence to Sasria processes.
Engagement with re-insurance brokers.

Financial

Contribute towards compiling budgetary requirements.
Manage allocated budget ensuring expenditure remains within the set parameters.
Perform any reasonable tasks as and when required by the Line Manager.

Perform Adhoc tasks

Perform any reasonable tasks as and when required by the Line Manager.

Click here to apply

Senior Claims Controller

Closing Date
2026/04/24
Reference Number
SAS260401-1
Job Title Senior Claims Controller
Job Type Permanent
Division Insurance Operations
Department Claims
EE Occupational Levels Level 4 & 5: Skilled, Technical and Academically Qualified
Location – Town / City Johannesburg
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
To ensure compliance with the short-term insurance regulations, ensure effective processing of claims
within the governed framework and management of claims process within assigned mandate. Undertake claims processing by receiving registered claims within mandate, confirm merits within scope of Sasria cover, check and maintain correct reserves, regular follow-up on outstanding documents and constant status update to agent companies.

Minimum Requirements
Qualifications:

Relevant Diploma/ Higher Certificate in Insurance preferable
Tertiary qualification preferable (NQF Level 6)

Experience:

4 – 6 years’ experience in a Claims handling position within short-term (non-life) Insurance Industry

Duties and Responsibilities
Claims Processes

Deal with technically complex claims within their mandate.
Verify and validate all documents under the policy cover and approve or reject claims within delegated authority.
Exercise proper judgment and decision-making to analyse the claimed exposure, determine the
proper course of action and appropriately finalise the claim.
Escalate complex claims to Line Manager.
Assist Junior Claims Controllers on technical claims.
Ensure workflow is managed properly on CMS system.
Daily (or as required by management) progress reporting.

Stakeholder Management (Agency/Broker & Service Provider Liaison)

Engage with brokers and Agent companies promptly as required.
Engage with Underwriting department on cover issues, inform them of gaps in cover and policy
wording and provide them with any claims related data they may require.
Ensure identification of all claims where the appointment of legal representation or litigation is
required or involved and advise the Line Manager, Claims Manager and relevant Executives.
Identify and discuss with Line manager appointment of service providers in line with DOA
(Delegation of Authority).
Engage any other department or stakeholder as required for the achievement of divisional goals.
Manage service level agreements with suppliers and ensure deliverables are satisfactory.

Claims Operations

Provide input into the improvement of claims processes and procedures in line with best practices.
Ensure compliance and risk management policies are adhered to in day-to-day claims activities.
Assist line management in compiling claims performance statistics.
Provide input into potential improvement of policy wording and agent procedure manuals -based on
gaps between Sasria and agent company.

Ad hoc Tasks

Perform any reasonable tasks as and when required by the Line Manager.