Multichoice Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

1. Bank Recon Team Lead
2. Senior Specialist: Talent Management
3. Sourcing Specialist

Bank Recon Team Lead

Category:	Group Finance
Level:
Closing date:	04 Jul 2024
Position Type:	Permanent
Location:	MultiChoice Cit

The Organisation

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across 52 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment. Key areas of operations are:

• Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
• Pay Television: direct-to-home satellite and digital terrestrial television services;
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
• Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.

The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. MultiChoice Group has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:

• Expand Pay TV, SVOD subscriber base and Advertising sales
• Focus on investment and technology
• Maintain a local approach
• Provide quality service
• Attract innovative and motivated employees

Join Africa’s most loved storyteller!

Purpose of the Position:

Manage a team of agents that conduct all bank reconciliations for the company. Maintain collaborative relations between the business and 3^rd party financial institutions & Payment Platform providers. Manage the daily bank reconciliations process for all bank accounts. Maintain a working relationship with the Financial Managers across the business resolve customer escalations from these teams promptly.

Key Performance Areas

Tasks

Operational Delivery

Ensure effective and efficient execution of all the companies bank reconciliations and escalate incidences when required. Responsibilities of this position include, but are not limited to, those listed below:

Manage the bank reconciliation process for collections & payments bank Accounts for SA and Rest of Africa markets.
Ensure bank recon agents produce accurate and timely bank recons of various types of system receipts (e.g. debit orders, cash, internet banking, retail receipts) for SA and in-countries
Review all the Great Plains and SAP recons for Rest of Africa markets.
Review monthly bank reconciliations and ensure long outstanding items on bank recons are followed up and resolved timeously for SA and Rest of Africa markets.
Accountable for ensuring the bank recon agents are performing to expected standards as outlined in the SLA.
Actively manage escalations via the FreshDesk & SMAX dashboard for both SA and Rest of Africa markets and ensure prompt resolution of customer queries from the B2C & B2B teams within agreed SLA timelines.
Align with the recon/payment platforms manager and provides insight from a reconciliation perspective for all new developments/enhancements etc.
Engage & escalate to IT & Recon/payment platforms manager if system issues are identified and ensure prompt resolution.
Report on Account Payable uncleared payments and returns from bank and manage SLA between TCM and AP.
Ensure bank signatories on all bank accounts are maintained and kept up to date with latest directors/authorised personnel information.
Add new users to bank profiles for in-countries and perform maintenance of the profiles.
Complete cash reports for in-country
Transfer funds from one account to another to make sure that the cash concentration limits are not bridged for Rest of Africa markets
Approve manual journals on GP.
Approve Clarity journals for SA and Rest of Africa markets.
Review and approve refunds.
Review and approve Balance Sheet recons for Rest of Africa markets.
Check stock recon between SAP and GP to make sure that both accounts balances
People Management

Accountable for structuring and managing the bank recon agents from a day-to-day perspective, measuring performance and actively managing and taking proactive steps to fix performance issues.
Develop and coach the Banking team to identify talent and build the team to support further growth and expansion of the Company.
Strengthen team skills through available training and developmental programs
Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed
Mentor, motivate and develop team members and ensure that their efforts are recognized
Ensure efficient work flow and work distribution to meet deadlines
Provide positive climate for supportive working relationship
Provide support for all in-country teams
Training of new recruit and existing teams
Stakeholder Engagement/Management

Provide guidance to business partners based on issues identified in operations
Ensure continued stakeholder sponsorship and alignment across the organisation by attending all operational forums
Build partnerships and working relationships within the business to create awareness of risk are
Assist with onboarding of countries into SAP
Onboarding countries on Accurate
Qualification

Experience

Required

2+ years working experience in a bank reconciliation environment
Excellent knowledge of Portuguese language (written & spoken)
Proactive, self-starter capable of driving results without supervision
Excellent leadership, teamwork and communication skills
Proven ability to resolve problems
Detail oriented, Analytical, Investigative, problem solver
Preferred

Experience in working with the Angola & Mozambique markets
Experience in billing, reconciliation and platform management
Exposure to SAP ERP, MS Dynamics CRM, Hansen’s ICC, and Clarity is preferable
Technology acumen in Robotics Process Automation, Workflow automation, Business Intelligence and Analytics a definite plus.
Technical Competencies

Operational knowledge of financial accounting and its various components.
Practical knowledge of effective governance frameworks and continuous improvement methodologies.
Project management expertise.
Knowledge of financial accounting theories and ability to apply them proficiently.
Technical knowledge of financial accounting systems and Process automation.
Ability to understand, develop, refine and implement financial procedures and policies, and ensure its consistent application without deviation.
Behavioural Competencies

Accountability
Teamwork
Delegation
Interpersonal Support
Perseverance
Motivating
Prioritisation
Analytical Thinking
Qualification in the Accounting or Financial Management

Senior Specialist: Talent Management

Category:	MultiChoice Group
Level:	Senior
Closing date:	05 Jul 2024
Position Type:	Permanent
Location:	MultiChoice City

Job Description:

Purpose of the role: To execute talent management processes and strategy in MultiChoice Group. Ensure that the standardised processes and tools are implemented across all business units.

Key Accountabilities:

Talent Management

• Create and implement Talent frameworks
• Identify and implement initiatives to supply critical and scarce skills
• Facilitate the organisational talent review process for areas of responsibility
• Identify and implement initiatives to accelerate the development of all MultiChoice Group Talent Pools (Graduates, interns, learnerships, scarce and critical, diversity, top talent, succession, etc.)
• Co-ordinate the nomination process for different leadership programs with L&D
• Discuss career paths and opportunities with high potentials regularly
• Develop career paths for employee progression and succession in collaboration with HC Business Partners and functional leaders.
• Co-ordinate assessment centres & development centres for the identification and development of high potential employees with the Talent Specialist: Psychometrist
• Maintain talent analytics dashboards for area of responsibility
• Provide data for calibration and organisational talent reviews

Organisational Effectiveness

• Act as a consultant, facilitator and partner, providing a range of services to build individual, team and organisational capabilities and effectiveness to drive decision making
• Design and ensure delivery of OE interventions to ensure that the organisation is optimally resourced with the best human capital strategies and resources.
• Assist HCBPs and business leaders in redefining their organisational structure needs and collaboratively design their operating models and the implementation journey thereof in line with future capability.
• Assist the business with Team Effectiveness
• In conjunction with the Senior Manager, drive culture and other OE initiatives

Stakeholder Engagement & Management

• Work with specific business units to identify succession, high potential, ritical and scarce skills individuals and drive initiatives that are focused on the development and retention of the talent segments
• Work with business units to identify talent management initiatives that are aligned to MultiChoice Group’s diversity, succession and talent segments strategy (Graduates, interns, learnerships, scarce and critical, diversity, top talent, succession, etc.)
• Establish, build, and maintain relationships with key stakeholders across specified business areas and with external vendors
• Cooperate with the HR Business Partners and top managers in executing talent management strategies
• Maintain a network of internal and external coaches and mentors to support career development of MultiChoice Group talent segments
• Provide support to line managers in executing and training in the performance process to ensure that employee performance is monitored on an on-going basis.
• Coordinate, implement, monitor and drive performance optimisation cycle

Researching

• Conduct a detailed needs assessment and identify performance gaps to develop advanced talent and organisational effectiveness solutions to close the skills and knowledge gaps of all Talent Segments (Graduates, interns, learnerships, scarce and critical, diversity, top talent, succession, etc.)
• Research latest trends in career development, talent management and organisational effectiveness in collaboration with relevant Subject Matter Experts SME, and advise relevant stakeholders
• Adapt external best practice solutions so they are fit for purpose within MultiChoice

Qualifications:

• A Bachelor’s Degree or Equivalent NQF Level 7 Qualification in HR or similar

Experience:

• A minimum of 5-8 years of related experience in a Talent Management or related role
• Proven track record of implementing Talent Management and Organisational Effectiveness initiatives
• Experience in Change Management and Performance Management
• Familiarity with leadership capability frameworks and succession planning tools
• Strong analytical and problem-solving abilities

Sourcing Specialist

Category:	Group Finance
Level:
Closing date:	05 Jul 2024
Position Type:	Permanent
Location:	MultiChoice City

Job Description:

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.

Join Africa’s most loved storyteller!

Purpose of the Position

Execute on Tactical, and Strategic Sourcing Strategies as it pertains to the relevant Sourcing Process i.e. Strategic Sourcing / Speed Sourcing. The initiatives will be across Categories (IT & Technology, Professional Services, Marketing, Support Services and Logistics.

Key Performance Objectives

Key Results Area

Sourcing Execution

• Monitor pipeline of ad-hoc and other Sourcing initiatives.
• Define appropriate sourcing execution approach in line with the Tactical Sourcing methodology.
• Perform Internal and external requirements and analysis.
• Execute and manage end-to-end RFx processes using the e-Sourcing tools to address total cost of ownership.
• Ensure agreed Sourcing Savings Targets are met as it pertains to Contracted Benefits in line with appropriate Savings Calculation methodology

Contracts Management

• Work with business partners to develop and secure valuable agreements to procure materials and/or services which meet internal business partner requirements.
• Support the development and monitor the execution of the Supplier Management Strategy / Approach, including Supplier Relationship Management and Performance Management.
• Collaborate with the Contract Managers to execute on Strategic Sourcing initiative and Contracts implementation in a way that maximizes future contract compliance.
• Plan for and set a plan for contract implementation in collaboration with central and regional buyers and when applicable, with the PTP Manager Reporting.
• Track project progress and report to Management on a frequent basis.
• Report Risks and non-compliance to Category Manager and HOD

Sourcing Support

• Collaborate with Sourcing analyst(s) in the different Strategic Sourcing activities.
• Facilitate Commercial Supplier Performance Management for strategic and preferred suppliers, where applicable.
• Strategic Projects
• Support project implementation aimed at to innovating and transforming the department to a capable and high performing function.

Governance, Risk and Collaboration

• Provide support to Strategic Sourcing compliance activities including policies, processes and methodologies to drive optimized Sourcing Best practices to Business Partners.
• Promote collaboration with internal Business Partners to understand requirements.

Qualifications

• Bachelor’s degree, preferably in Supply Chain Management, Commerce, Business Administration or Law
• Previous strong experience in Strategic Sourcing Projects is essential
• Previous strong experience in IT / Tech Category is essential
• CIPS is not a requirement but is advantageous

Experience/Skills

• Minimum 3 years relevant experience in a similar role/strategic sourcing and procurement.
• Knowledge of ERP and eProcurement technology solutions
• Deep understanding and ability to execute on Project objectives and timelines
• Stakeholder Management
• Proven analytical skill and ability to interpret data and convert into executable action plans
• Negotiation skills
• eSourcing /eAuctions
• Ability to manage and lead a cross functional team
• Practical execution abilities
• Ability to Multitask

Technical Competencies

• Strategic Sourcing
• Contract Management
• Supplier Management
• Project Management
• Spend Analysis
• Category Management
• Business Intelligence
• Adhoc analytical tools: MS Excel/PowerPivot
• Process Improvement
• Change Management

Behavioural Competencies

• Strong record in successful sourcing of complex commodities
• Strong Stakeholder Management abilities and can be seen as being objective and rational and acts as a trusted advisor to the business
• Experienced in managing relationship with internal stakeholders.
• Strong execution abilities
• Practical
• Solution oriented

Click here to apply

All the best with your applications.