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Cashier
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Cashier to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
The successful incumbent is expected to process customer orders either telephonically and/or frontline on the POS system, whilst at the same time ensure customer service standards and efficiency is well maintained.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
• 1-year cash management experience
• GAAP system experience
• Stock management
• Food and Beverage experience
What You’ll Do For The Brand:
• Ensure uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional image.
• Ensure takeaway area is neat and tidy prior to opening and at closing time. Ensure that the same standard is kept during service times to ensure that the service area is always neat and tidy.
• Prepare stock requisition the night before but no later than an hour before opening time. Identify fast selling items and increase requisition and take into account relevant trends, busy periods/events that might increase stock requirements. Submit to the F&B Supervisor, receive stock from F&B Supervisor as per requisition form and sign. Ensure that opening stock is recorded.
• Ensure fridges are always sufficiently stocked and ensure stock rotation.
• Ensure float is correct, if there is a shortage advise F&B Supervisor prior to opening.
• Greet and thank customers, always act in a pro-active and positive manner. Show interest to customer/punter, pay attention when they speak and maintain eye contact during conversations.
• Present menus to customers/punters and answer questions about menu items.
• Advise on daily specials and make recommendations upon request.
• Promote food and beverage items.
• Communicate in a clear professional manner and address the customer in a respectable manner.
• Present orders beverages and/or food timeously.
• Maintain a friendly smile and a good attitude with every customer.
• After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated.
• Follow up on food delays from the kitchen, advising customers/punters on delays and regularly communicating the status of the order.
• Ensure customer complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the F&B Supervisor.
• Collect payments from customer either by cash or card and correctly record the payment. Thank the Customer/punter for the tip.
• Any voids to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for.
• Ensure that all personal food and beverage purchases are signed off by the F&B Supervisor. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure that internal procedures are adhered to.
• Any ad hoc duties that might be required.
What You’ll Bring To The Team:
• Good communication and interpersonal skills
• Strong attention to detail and active listening skills.
• High level of integrity, trustworthiness & reliability
• Good Customer Service
So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
Team Leader (Mobile) – Bethlehem
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Team Leader (Mobile) to be based in Bethlehem, Free State. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible to ensure growth targets for mobile betting are achieved. Analyse financial information to identify trends, manage costs, and increase profits within the team. Ensure proactive reporting on these areas.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Valid driver’s license.
- 12 months experience in a leadership role.
- Track record of over – achieving quota.
- Ability to understand customer needs and handle different types of personalities.
A Bonus To Have:
- Matric
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
- Facilitate daily promotional activities
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
- Management of stock (daily report on stock levels and usage)
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
- Conduct market analysis/research to make suggestions for improvements within the mobile department
- Recruitment and interviewing in coordination with Area Manager and HR department
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance
- Identify potential of Top Up Voucher outlets. Visiting outlets where required
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
- Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
- Submit Daily Reports
- Any other related duties that might be required
What You’ll Bring To The Team:
- Demonstrate good analytical skills.
- Strong computer skills.
- Demonstrate creative skills.
- Strong sense of accountability.
- Work under pressure and able to meet deadlines.
- Demonstrate excellent attention to detail.
- Must be able to plan effectively and efficiently in order to meet deadlines.
So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
Betting Clerk – Vasco
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Betting Clerk to be based in Vasco, Western Cape. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- 1-2 years’ experience in the Gaming industry.
A Bonus To Have:
- Valid driver’s license
- Related Diploma/Degree
- Matric
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks,
- Theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your work stations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company’s internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
What You’ll Bring To The Team:
- Demonstrate good analytical skills.
- Strong computer skills.
- Demonstrate creative skills.
- Strong sense of accountability.
- Work under pressure and able to meet deadlines.
- Demonstrate excellent attention to detail.
- Must be able to plan effectively and efficiently in order to meet deadlines.
So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
Sales Agent (Field) x 4 – Bethlehem
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for x4 Sales Agents (Field) to be based in Bethlehem, Free State. Do you think you have what it takes to be our newest Purple Star?
The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
- Matric
- Prior work experience as a promoter or similar
- Excellent Customer Service Skills.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to
- Ensure appropriate management, safekeeping, and maintenance of all mobile
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent Listening skills
- Must be result driven
- Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
- Strong system and sales knowledge
So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
Housekeeping – Kraaifontein – Western Cape
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Housekeeper to be based in Beacon Valley, Western Cape. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for maintaining cleanliness and hygiene at the Branch and ensures the building is in a clean and orderly condition at all times.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Experience in housekeeping
What You’ll Do For The Brand:
- Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
- Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area).
- Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags
- Toilets are to be cleaned.
- Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean and wiped prior to team members commencing work.
- Ensures that service areas are neat and tidy during peak periods and quiet periods.
- Appropriate use of cleaning chemicals and cleaning detergents.
- Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch Manager as and when required.
- Declares breakages to the Branch Manager.
- The cleaning of branch aircon filters weekly.
- Ensure that all tables and chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.
What You’ll Bring To The Team:
- High attention to detail
- Strong time management skills
- Follow process in order to ensure high quality output
- Taking action to achieve goals beyond what is required
Please note that only team members who meet the stipulated minimum requirements will be considered.
Regional Driver
Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Regional Driver to be based in Bryanston Regional Office. Do you think you have what it takes to be our newest Purple Star?
The successful incumbent will be responsible for driving vehicles to move goods from one point to another in an efficient, safe and cost effective manner. The driver is responsible for the vehicle allocated to him and also for the load, from the time the vehicle is loaded until the goods are offloaded at the destination and the vehicle returns to the depot. The driver is responsible for all relevant documentation and for ensuring that the relevant signatures, where required, are obtained. Ensure that there is compliance with all policies and procedures and strict adherence to internal controls. All ad-hoc tasks as requested by Management are timeously and diligently completed. The driver must drive in a courteous and professional with due respect to all road users. The driver must bear in mind at all times that they are a direct reflection of Racing Distribution and Hollywoobets.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
A Bonus to have:
- 3 years driving experience.
- Geographical knowledge.
- Drivers licence.
What You’ll do for the Brand:
Financial Metrics (Including responsibilities)
- Achieve and sustain driver score targets as predefined
- Where additional safety equipment / equipment has been issued to an incumbent due to the nature of the job he is working on, it is expected that they be in possession of and use such equipment where require.
- The incumbent is fully responsible for the vehicle allocated to him, including any other equipment allocated to the incumbent or the vehicle.
- The incumbent is responsible for the safety of the vehicle and its
- The incumbent is responsible for ensuring that any problems that do occur are reported immediately and are also reported on the trip sheet.
- The incumbent is responsible for carrying out pre on-route and post-trip roadworthy inspections using the prescribed forms and for reporting any defects.
- The incumbent is responsible for ensuring that he does not operate a damaged or defective vehicle unless repairs have been carried out on the vehicle.
- The incumbent is responsible for maintaining the cleanliness and neatness of the vehicle at all
- The incumbent is expected to travel only on authorized routes in a safe, courteous and cautious
- Carrying of goods include the
- The incumbent is responsible for all aspects of the goods including the following:
- That the correct goods has been loaded and delivered/collected.
- That the goods and documentation correspond (ie – quantity and
- That the incumbent is present at loading of vehicles at suppliers and customers to monitor that the goods loaded corresponds with the documentation and to note any differences.
- That the incumbent is present at offloading of vehicles to monitor that the load is in good condition and to record breakages or discrepancies.
- The incumbent must report any losses or damage to goods to his Supervisor
- The incumbent is expected to contact his home depot if he is delayed for longer than 30
- That incumbent is responsible for the goods from the time of departure to the destination and safe
- The incumbent is expected to carry out any other duties, responsibilities or lawful instructions given to him by a Supervisor or Manager.
- Transporting team members and guests as directed by
- It is expected that the incumbent completes all trips within the scheduled times as instructed by the supervisor / controllers.
- The incumbent may not stop the vehicle in any spot other than an authorized stopping point, unless there is an emergency that prevents the vehicle from driving to the next authorized stopping points.
- In the event of an accident ensure that the incident form is completed and the incident reported to SAPS and a case number obtained. This must be done within 24 hours and must be done even if the driver is not at fault. Notify the Fleet Assistant immediately of the incident.
People
- Satisfactorily completion of advanced driver training and driver courtesy training on the road / similar program relevant to the vehicle and nature of load being transported.
- Timeous submission of claims, sick leave, annual leave, overtime
- Completely refrain from being behind the wheel when intoxicated (drugs/alcohol). If it is suspected that an incumbent is under the influence of alcohol or drugs they will be subjected to a breathalyzer or other Examinations/testing will also occur on a random basis from time to time.
- 100% compliance with health and safety
- 100% compliance with relevant laws and
- Make use of the Hotline to report any suspicion of
- No transport of passengers is permitted under any circumstance unless approved by your line
- No conducting of private courier services with the use of the employer
- Under no circumstances may a driver inform any other person about the goods in his
- Complete medical examinations at the discretion of the
- The incumbent must always have the following documents in his possession at all times:
- Valid drivers licence
- Valid PRDP
- Valid passport documents where necessary
Growth and new markets/ products
- Respect all customers of the business.
- Maintain a positive, energetic and professional appearance when dealing with
What You’ll Bring To The Team:
- Results driven.
- Good time management.
- Ability to take initiative.
- Strong attention to detail.
Please note that only applicants who meet the stipulated minimum requirements will be considered.
We wish you all the best with your applications
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