Liberty Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Manager: Operations

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Liberty’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To plan, manage and monitor the implementation of operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Minimum Experience

3 – 5 years experience in a similar environment, of which 1 – 2 years at junior management level

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Process

• Develop and implement approved business plans and initiatives in order to grow the business.
• Analyse operational records, trends and costs related to estimated and realised revenues to project future revenues and expenses.
• Monitor operations for accuracy and efficiency, provide feedback to team and serve as a point of escalation for challenging operational issues.
• Assist in the timeous identification and solving of operational problems for a team being managed.
• Develop and deliver technical design solutions according to agreed standards that address business requirements within an agreed timeframe.
• Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
• Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
• Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.

Customer

• Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.

Finance

• Compile a budget aligned to the operational or area specific delivery of plans; monitor and report on variances and make sure that planned objectives are reported, escalating any deviations.

Learning and Growth

• Schedule, allocate and effectively manage human resources within own area of responsibility in line with specified and specific constraints or parameters.

Governance

• Implement and utilise risk, governance and compliance policies and processes effectively, to identify and manage risk exposure.

Competencies

Technical Competencies

• Product Related System Application (Intermediate)
• Operations Risk Management (Intermediate)
• Operations Management (Intermediate)
• Product and/or Service Knowledge (Intermediate)

Behavioural Competencies

• People Management and Empowerment (Intermediate)
• Judgment and decision making (Intermediate)
• Relationship Management and Networking (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Production Manager Comprehensive Life Solutions

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

About the role

Are you a tech-savvy leader with a passion for operational excellence and innovation? We’re looking for a Thought leader to join our IT team focusing on our Comprehensive Life Solutions Division.

In this role, you’ll be responsible for managing the production environment, ensuring system uptime, and driving service excellence across platforms. You’ll collaborate with vendors, lead operational teams, and contribute to the evolution of our IT services through DevOps, automation, and cloud innovation.

Qualifications and Experience

• 5 years’ experience in IT environments.
• Bachelor’s Degree  in IT, Computer Science, or related field (NQF Level 7).
• Strong knowledge of IT service management, infrastructure, and cloud platforms.
• Experience in automation, monitoring, configuration management, and cybersecurity.
• Excellent communication, problem-solving, and leadership skills.

Key Responsibilities

• Ensure high availability and performance of production systems.
• Lead operational management of managed service delivery partners.
• Drive continuous improvement in service delivery and system integration.
• Implement and monitor SLAs, risk, governance, and compliance frameworks.
• Support transition to DevOps/Site Reliability Engineering practices.
• Manage budgets, resources, and reporting for your domain.

Key Competencies

• Customer Orientation & Service Excellence 
• Strategic Insight & Decision-Making 
• Team Leadership & People Empowerment 
• Technical Mastery in IT Governance, Capacity Planning, and Infrastructure 
• Conflict Resolution & Risk Awareness

Behavioural Competencies

• People Management and Empowerment (Intermediate)
• Interpersonal Effectiveness (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Strategic Insight and Capability (Intermediate)
• Teamwork and Cooperation (Intermediate)
• Judgment and decision making (Intermediate)
• Communicating with Impact (Intermediate)
• Customer Orientation (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Specialist: Credit Quantification

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

Contributing towards an organisation wide quantitative credit risk capability encompassing the following: data preparation, development and implementation of methodologies, systems, processes and SAM capital requirements

Qualification and Experience

• Degree in Mathematical, statistical or other pure sciences e.g. BSc in financial Engineering or other relevant degree
• working towards FRM or CFA certification would be advantageous
• 3-5 years experience in the financial sector, specifically banking/or insurance
• In-depth experience working in fluid environments with unstructured data and manual business processes to the job done
• Knowledge of financial markets and financial asset classes
• Knowledge of regulatory capital, specifically solvency II (SAM) or next best basel II or III is advantageous
• working experience in credit risk, either directly in a risk management role or risk reporting function in an investment banking environment
• Implementation of risk systems and risk reporting frameworks

Key Responsibilities

• Developing and implementing reporting requirements for credit portfolio management, credit concentrations reporting and credit regulatory capital management.
• Direct involvement in the management and maintenance of data required for the production of the various credit risk reporting deliverables, including data identification and mapping specifications.
• Documentation of associated data and operational processes
• Ongoing support for the broader Credit Function.
• Developing an understanding of Credit Risk methodologies and ensuring a robust implementation of these in the liberty environment
• Assisting in the development and implementation of reporting processes, as required
• Analysing the results from Quantitativw credit models and reports to provide insights for business decisions and management 
• Involvement in adhoc projects

Knowledge

• Applying structured work methods to unstructured processes and data to achieve efficient and effective results
• Knowledge of Credit Risk practices for financial institutions
• Knowledge of regulatory (SAM or Basel) Capital reporting regimes is advantageous 
• Financial Market Knowledge
• Knowledge of data manipulation and processing practice and tools 
• C+/C++/Python/SQL knowledge is highly advantageous

Interpersonal Skills

• Detail orientated and ability to work with large sets of data
• Ability to interact with colleagues at all levels 
• Ability to cope with deadlines and competing objectives
• Ability to cope under pressure
• Self motivated and driven

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Production Manager- Client and Adviser Service Center

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

About the role

Are you a tech-savvy leader with a passion for operational excellence and innovation? We’re looking for a Thought leader to join our IT team focusing on our Client and Adviser Service Centre Division.

In this role, you’ll be responsible for managing the production environment, ensuring system uptime, and driving service excellence across platforms. You’ll collaborate with vendors, lead operational teams, and contribute to the evolution of our IT services through DevOps, automation, and cloud innovation.

Minimum Qualifications and Experience

• 5 years’ experience in IT environments.
• Bachelor’s Degree  in IT, Computer Science, or related field (NQF Level 7).
• Strong knowledge of IT service management, infrastructure, and cloud platforms.
• Experience in automation, monitoring, configuration management, and cybersecurity.
• Excellent communication, problem-solving, and leadership skills.

Key Responsibilities

• Ensure high availability and performance of production systems.
•  Lead operational management of managed service delivery partners.
• Drive continuous improvement in service delivery and system integration.
• Implement and monitor SLAs, risk, governance, and compliance frameworks.
• Support transition to DevOps/Site Reliability Engineering practices.
• Manage budgets, resources, and reporting for your domain.

Key Competencies

• Customer Orientation & Service Excellence 
• Strategic Insight & Decision-Making 
• Team Leadership & People Empowerment 
• Technical Mastery in IT Governance, Capacity Planning, and Infrastructure 
• Conflict Resolution & Risk Awareness 

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Call Centre Agent: Inbound (Employee Benefits)

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Liberty’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

1 – 2 years experience in a similar environment

Minimum Qualifications

Further Education and Training Certificate (FETC) [NQF Level 04] in Consumer Services

Process

• Adhere to prescribed timekeeping standards at all times and attempt to improve own standards continuously.
• Align and integrate own administrative support tasks and activities in accordance to required response time, quality and service delivery standards.
• Respond promptly to call centre calls in a professional manner, ensuring an excellent and accurate client service in enhancing organisation reputation.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

• Liaise and interact with customers via approved communication channels in a positive and helpful manner.
• Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Technical Competencies

• Product and/or Service Knowledge (Basic)
• Call reporting (Basic)
• Handling Difficult Calls (Intermediate)
• Inbound Phone Statistics (Basic)
• Query resolution (Intermediate)
• Customer Relationship Management (Basic)

Behavioural Competencies

• Customer Orientation (Basic)
• Customer service orientation (Basic)
• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Teamwork and Cooperation (Basic)
• Problem Solving and Analysis (Basic)
• Communicating with Impact (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Team Leader: Employee Benefits & Retirement Solutions

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Liberty’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To coordinate, plan & deliver day-to-day team tasks & activities in order to execute administration services accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

2 – 3 years experience in a similar environment

Minimum Qualifications

Higher Diplomas [NQF Level 06] in Office Administration

Process

• Ensure quality of own work, minimise mistakes, coordinate and implement team process improvements and continuously improve on quality and standards.
• Keep accurate and up to date records of information relating to own work area in line with standard operating procedures and performance criteria.
• Coordinate team’s administrative support task execution and provide input to meet required response time, quality & service delivery standards.
• Plan periodically to coordinate, process and monitor team tasks and activities effectively and efficiently to align performance objectives.
• Accountable for the quality execution of own and teams’ work, within defined operating procedures, standards and work routines.
• Plan for the execution of own and other’s tasks against a set framework.
• Proactively identify team-based work problems, determine root-cause and apply solutions in line with established guidelines, escalating more complex problems, providing the necessary information to solve problems.

Customer

• Liaise and interact with customers via approved communication channels in a positive and helpful manner.
• Ensure customer satisfaction with regard to the quality of operational support provided by a team under supervision.
• Contribute to a culture of service delivery excellence, which builds positive relationships and provides an opportunity for feedback and exceptional delivery within the team aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Ensure own and team adherence to specified standards, policies and procedures to prevent potential financial losses/wastage.

Learning and Growth

• Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of own role.
• Continuously assess team performance, provide timely and clear feedback on contracted outputs and provide training where appropriate.
• Effectively schedule and utilise the available human resources allocated to work area to perform specified tasks.

Governance

• Ensure own and team compliance with applicable risk, governance and compliance processes and procedures. Escalates identified risks.

Competencies

Technical Competencies

• Risk Awareness (Basic)
• Administration (Intermediate)

Behavioural Competencies

• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Snr Spec: Actuarial Risk Analysis

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Liberty’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

Minimum Experience

3 – 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Minimum Qualifications

Bachelor`s Degrees in Actuarial Science and/ or Statistics.

Process

• Provide guidelines and oversight to ensure the identification and assessment of business risk in order to create awareness and manage risk accordingly.
• Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
• Keep abreast of regulation and industry developments to advise and guide on key compliance risk issues; enabling informed decision making.
• Coordinate investigations in order to establish and verify facts that leads to the identification and reduction of business risks.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide sound consulting services and recommendations based on customer and client needs, current information and trends analyses.
• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Provide advice and support to the business with the aim of mitigating litigation risk across impacted organisational operations.
• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

Technical Competencies

• Risk Measurement (Intermediate)
• Risk Assurance (Intermediate)
• LHL Governance and Regulatory Framework (Intermediate)
• Research and Information Gathering (Intermediate)
• Compliance & operational risk knowledge (Proficient)
• Evaluating Risk Management Effectiveness (Intermediate)
• Risk Knowledge (Intermediate)

Behavioural Competencies

• Professional/Technical learning (Intermediate)
• Organisation and Attention to Detail (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Governance, Ethics and Values (Intermediate)
• Relationship Management and Networking (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Specialist: Liberty Operations Reporting

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Stanlib’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To provide specialist client reporting advice and support related to operations administration services, in order to achieve predefined goals, through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

2 – 3 years experience in a similar environment

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Office Administration

Additional Minimum Qualifications

Outputs

Process

• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Analyse data and provide monthly reports that reflect insight into tendencies and patterns.
• Analyse, interpret, and produce detailed reports explaining trends, discrepancies and inconsistencies.
• Conduct research by gathering and analyzing data from specific sources to compile reports for management decision making.
• Advise and verify quarterly reporting for clients and send to relevant stakeholders.
• Ensure relevant reports are send to clients within agreed time frames.
• Oversee the development of reports and reconciliation breaks for pension funds.
• Ensure relevant lists client lists are maintained and updated.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Customer

• Provide support to ensure workflow items, escalations and queries are resolved within SLA in order to promote customer satisfaction and retention.
• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Liberty Values

Technical Competencies

• Research and Information Gathering (Basic)
• Reporting and Interpretation (Basic)
• Operations Management (Basic)
• Customer Advice (Technical) (Basic)
• Customer Relationship Management (Basic)

Behavioural Competencies

• Professional/Technical learning (Basic)
• Analytical Thinking (Intermediate)
• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Customer service orientation (Basic)
• Communicating with Impact (Basic)
• Customer Orientation (Basic)

Speak to your HR representative or visit our career site for opportunities within your area.

Specialist: Employee Benefits (Advisory Funds)

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To provide specialist advice and support to various benefit funds structures and offerings through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

2 – 3 years experience in a similar environment

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Human Resources

Additional Minimum Qualifications

Outputs

Process

• Treat information as private and confidential and do not disclose to any parties unless required to do so by an authorised party.
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.
• Proactively identify the retirement milestones of the Financial Advisors and Sales Leaders.
• Liaise with fund members timeously to ensure benefit and continuation options are understood and selected as required.
• Understand the various Financial Advisor agreements in terms of commutations.
• Enables withdrawal from the fund once sign off documentation and termination of a code has been actioned.
• Ensure that all relevant documentation, including forms are updated on the website.

Customer

• Provide advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.
• Provides advice support and guidance, including but not limited to; retirement, death, disability, dread disease benefit funds, to ensure member satisfaction and compliance with fund rules and procedures.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.
• Provides training to fund members as and when when required.

Governance

• Comply with and ensure the safekeeping of own work related records in alignment with organisational and legislative requirements.
• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
• Signs off documentation as the designated signatory after checking compliance and adherence to benefit processes.
• Executes duties as member of the Provident fund MANCO meetings and attends the meetings as the employer representative.

Competencies

Liberty Values

Technical Competencies

• Compensation and Benefits (Intermediate)
• Research and Information Gathering (Basic)
• Legal Compliance (HR) (Basic)

Behavioural Competencies

• Professional/Technical learning (Basic)
• Organisation and Attention to Detail (Intermediate)
• Interpersonal Effectiveness (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Relationship Management and Networking (Basic)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Administrator: Funds

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Liberty’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To deliver fund administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Experience

1 – 2 years experience in a similar environment

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Finance Economics and Accounting

Key Responsibilities

• Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
• Assist in the compilation of financial statements in line with the audit file and approved accounting framework related to identified funds.
• Contribute to the provision of a comprehensive administrative service through the correct interpretation and application of procedures.
• Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
• Check fund calculations for accuracy in an efficient and effective manner according to set standards.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

• Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Technical Competencies

• Financial Accounting (Basic)
• Financial Acumen (Intermediate)
• Financial Administration (Intermediate)
• Reporting and Interpretation (Basic)
• Standard operating procedure compliance (Intermediate)
• Query resolution (Intermediate)

Behavioural Competencies

• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Relationship Management and Networking (Basic)
• Teamwork and Cooperation (Basic)
• Problem Solving and Analysis (Basic)
• Communicating with Impact (Basic)
• Persuading and Influencing (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Senior Specialist: Benefit Consulting

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Liberty’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To manage a panel of employee benefits consulting clients, including corporates, business owners, boards of trustees, and management committees, in terms of their group risk benefits, retirement investments and employee value proposition, and to contribute to the strategy of the consulting business.

Minimum Experience

3 – 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Key Responsibilities

Quarterly meeting preparations including agendas and minutes

Regular interaction with Boards of Trustees and Principal Executive Officers

Drafting various member communications

Rate review negotiations

Facilitating and assisting with underwriting where required

Providing members with suitable and relevant advice regarding their retirement funds

Assisting claimants at claim stage

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Process

• Keep abreast of changes and new legislation and developments within industries that may affect area of specialisation.
• Positions the Liberty Corporate value proposition to the market by engaging with potential and existing clients and brings market feedback into the enhancement of the value proposition.
• Builds detailed client flight plans, that identify and detail what is to be proposed in each phase of the consulting process.
• Creates consulting tools and models, alongside current tools to present complex technical information in a client friendly manner.
• Ensures new valuation and consulting appointments using existing distribution channels as well as developing new distribution channels
• Takes complete ownership of the end to end customer experience, and customises solutions for each clients specific needs.
• Collaborates with the Liberty Corporate valuation team, to produce valuation results and reports and engages with the Liability Driven Solutions team when positioning the product to the client.
• Builds credibility and market presence by writing thought leadership articles for distribution to clients and other media sources.
• Identifies other needs of the client , relaying this information back to the appropriate team within the group and then collaborating with those teams to address the client need.
• Develops a key distribution strategy for liability management services by collaborating LMS distribution teams and Viewpoint for their technical expertise.
• Liaises with Standard Bank to provide relevant consulting offerings to CIB and bank customers.
• Pursues business opportunities and develops customer relationships for the acquisition of new business in line with identified sales targets.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.

Customer

• Creates sales opportunities by developing market awareness and drives a market penetration strategy for the identified markets.
• Engages with large corporate clients to understand all components of their balance sheet liabilities and assists them in determining the most appropriate course of action and analysis.
• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Keep abreast of industry developments and develop networks for market intelligence, informed decision making and competitive advantage purposes.
• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

Technical Competencies

• Customer Understanding (Intermediate)
• Service Delivery (Intermediate)
• Financial Risk Management (Proficient)
• Research and Information Gathering (Intermediate)
• Business Acumen (Intermediate)
• Developing sales (Proficient)
• Customer Advice (Technical) (Intermediate)
• Product Development (Proficient)
• Customer Relationship Management (Intermediate)

Behavioural Competencies

• Persuading and Influencing (Proficient)
• Professional/Technical learning (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Relationship Management and Networking (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Senior Specialist: Events

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Stanlib’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To provide specialist advice and support in area of specialisation, providing the development and execution of events and continuous successful delivery of events practices.

Minimum Experience

3 – 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Marketing

Additional Minimum Qualifications

Outputs

Process

• Enhance the organisational image and brand, through the effective management of events, functions, conferences and gatherings.
• Organise and plan logistics (facility selection, menu planning, transportation and audio/visual equipment) for company events according to set standards.
• Enhance the organisational image and brand, through the effective management of campaigns, functions, conferences and gatherings.
• Ensure operational implementation of marketing management methodology, governance and delivery objectives related to the development and execution of events and of hospitality practices.
• Execute and ensure the implementation of governance processes and procedures for events for external audiences.
• Ensure an understanding of business needs through attending briefing sessions and liaising with Business at a detailed level on the roll out of the events.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

Liberty Values

Technical Competencies

• Events and Meeting Coordination (Proficient)
• Research and Information Gathering (Intermediate)
• Reporting and Interpretation (Intermediate)
• Customer Advice (Technical) (Intermediate)

Behavioural Competencies

• Stakeholder Engagement and Management (Intermediate)
• Professional/Technical learning (Intermediate)
• Organisation and Attention to Detail (Intermediate)
• People Management and Empowerment (Intermediate)
• Interpersonal Effectiveness (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Teamwork and Cooperation (Intermediate)
• Communicating with Impact (Intermediate)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Intermediate)

Speak to your HR representative or visit our career site for opportunities within your area.

Specialist: Graphic Designer

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Stanlib’s success is driven by the success of its people.  We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.  

Purpose

To provide specialist advice and support in the creation of design solutions through the execution of predefined objectives as per agreed (SOPs).

Minimum Experience

2 – 3 years experience in a similar environment

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Marketing

Additional Minimum Qualifications

Outputs

Process

• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Determine business and clients needs to develop impactful visual communication material on various platforms and in different mediums.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Determine size and arrangement of illustrative material and copy, select appropriate style and size of type and create sample layouts.
• Review final layout and suggest improvements as needed and present and prepare final layout for approval and actioning.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Competencies

Liberty Values

Technical Competencies

• Research and Information Gathering (Basic)
• Reporting and Interpretation (Basic)
• Digital Media Applications (Intermediate)
• Customer Advice (Technical) (Basic)

Behavioural Competencies

• Creative and Innovative Thinking (Intermediate)
• Stakeholder Engagement and Management (Basic)
• Professional/Technical learning (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Basic)

Speak to your HR representative or visit our career site for opportunities within your area.

Actuarial Graduate Recruitment 2025

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To apply Actuarial, Statistical and Mathematical techniques in the successful applicants’ appointed role in one of the areas in the Standard Bank Insurance and Asset Management Business Unit.

Minimum Experience

0 – 1 year experience in a similar environment

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Mathematical Sciences

Additional Minimum Qualifications

Actuarial Science Graduate studying towards Honours in Actuarial Science in 2025

Outputs

Process

• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Perform required actuarial and other analyses for management reporting, and make recommendations to support these analyses.
• Stay abreast with latest actuarial development tools and techniques in order to conduct analysis in an informed manner.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.
• Completes actuarial tasks that are relatively granular with detailed output requirements defined
• Performs data checking and validation work
• Applies analytical tools and techniques, including model building, to solve actuarial problems
• Adheres to spreadsheet standards and maintains audit trails.
• Builds a basic understanding of general actuarial insurance knowledge, e.g. statutory reserving and capital requirements, IFRS reporting, product pricing etc.
• Builds a basic understanding of company specific knowledge, e.g. product knowledge, company structure, business rules, policies, processes etc.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
• Adheres to Actuarial Guidance Notes and any other applicable regulations.

Competencies

Liberty Values

Technical Competencies

• Research and Information Gathering (Basic)
• Quantitative Skills (Intermediate)
• Modelling (Basic)
• Statistical and Mathematical Analysis (Intermediate)

Behavioural Competencies

• Professional/Technical learning (Basic)
• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Branch Manager (Cape Town – Century City)

Location: Cape Town WC ZA, WC, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To plan, manage and monitor the implementation of  Agency Branch Management activities and FAIS roles (Supervision, Key Individual, Mentorship, Coaching and Development) in order to deliver on approved operational plans in an effective and efficient manner.

Minimum Experience

3 – 5 years experience in a similar environment, of which 1 – 2 years at junior management level

FAIS Requirements

• RE1
• RE5
• CFP (Advantageous)

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [Level N/A: Pre-2009 was L6] in Generic Management

Key Responsibilities

• FAIS roles Supervision
• Key Individual Activities
• Mentorship
• Coaching and Development
• Recruitment

Process

• Develop market position through the identification of target markets, building relationships and negotiating and closing business deals.
• Plan for, manage and ensure the effective administration of area related support services in alignment with team and individual performance objectives.
• Manage business retention through the application of various sales techniques such as rate negotiations, product comparisons and changing perceptions.
• Ensure customer understanding of org. brand messages, products and services in order to facilitate messages appropriately and successfully.
• Manage branch operations.
• Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
• Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
• Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.

Customer

• Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.

Finance

• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Compile a budget aligned to the operational or area specific delivery of plans; monitor and report on variances and make sure that planned objectives are reported, escalating any deviations.

Governance

• Create awareness to ensure the effective implementation of changes in policy, laws, regulations and associated industry practices.
• Implement and utilise risk, governance and compliance policies and processes effectively, to identify and manage risk exposure.

Learning and Growth

• Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
• Schedule, allocate and effectively manage human resources within own area of responsibility in line with specified and specific constraints or parameters.

Technical Competencies

• Legal Compliance (Sales) (Intermediate)
• Risk Awareness (Intermediate)
• Sales life cycle management (Proficient)
• Conflict Resolution (Intermediate)
• Efficiency improvement (Intermediate)
• Functional Policies and Procedures (Intermediate)
• Operations Management (Proficient)
• Product and/or Service Knowledge (Intermediate)
• Sales management (Proficient)
• Budgeting and Expenditure Control (Intermediate)

Behavioural Competencies

• Persuading and Influencing (Intermediate)
• People Management and Empowerment (Intermediate)
• Interpersonal Effectiveness (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Strategic Insight and Capability (Intermediate)
• Teamwork and Cooperation (Intermediate)
• Judgment and decision making (Intermediate)
• Communicating with Impact (Intermediate)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

SAP Technical Manager

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

About the role

Manages delivery of key strategic initiatives by engaging with specialist teams and working with individual specialists to maximise productive resource utilisation whilst ensuring individual job challenge and personal growth of team members.

Minimum Qualifications and Experience

• Bachelor’s Degree or Diploma Technology related studies.
•  SAP certifications (At least 2 modules of the SAP Suite- ideally SAP FI as one of the modules).
• Skilled in Agile methodologies.
• Demonstrated ability to manage large teams effectively.
• Experience in SAP projects implementation.

Key Responsibilities

• Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures, and standards.
• Proactively identify operational problems, determine cause and effect, select, and implement the best solution to solve problems based on previous experience and understanding of the context.
• Plan for and organise multiple work activities for team execution by assigning priorities against the set framework considering the specific situational context.
• Maintains a professional and mature approach to solving managerial and complex personal and interpersonal issues.
• Answers difficult or challenging questions about a particular project or a technical direction by providing or finding answers to technically ambiguous or challenging issues.
• Manages ambiguity and makes tough choices by keeping in mind the big picture whilst simultaneously understanding the high-level engineering details.
• Provides the team with a sounding board to help resolve difficult engineering problems. and makes insightful and relevant suggestions on how to solve engineering challenges.
• Reviews the decisions the team makes to ensure consistency and alignment with the vision and strategic direction. Adjusts decisions by using team members suggestions and validates best solutions.
• Exemplifies technical excellence and productivity for the rest of the team. Team members look to emulate technical manager as mentor for technical excellence, guidance judgement, counsel, and maturity in solving business software engineering projects.

Competencies

Technical Competencies

• Conflict Resolution
• Engineering Practices (Digital)
• IT Strategy and Planning
• Software design (Digital)
• Software Engineering (Digital)

Behavioural Competencies

• People Management and Empowerment
• Problem Solving and Analysis
• Judgment and decision making
• Relationship Management and Networking

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Senior Specialist: Human Capital

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Purpose

To work independently and provide end-to-end People and Culture (P&C) value chain business partner support for relevant portfolio/s, applying specialist knowledge and judgement to resolve complex challenges. To provide business partnering advisory support to business stakeholders within the allocated portfolio/s of responsibility, giving P&C guidance in support of the overall people experience and business objectives in an ever-changing environment.

Qualification & Experience

• 3-5 years experience in a similar environment
• Bachelors Degree and Advanced Diploma in Human Resource Management
• Knowledge & understanding of the role P&C mgmt plays in enabling business commercial & social relevance, acquired through relevant experience. Demonstrated track record successfully implementing integrated, effective & lasting P&C products/solutions in support of business specific objectives & driving better performance in the businesses. Knowledge & application of best in class P&C impact measures. Experience within a multinational company working with snr management teams in a complex environment.

Essential Functions

• Achieve compliance with relevant information governance processes, ensuring that insights gathered to inform decisions maintain individuals’ rights to privacy.
• Act as custodian of CoE business systems, identifying issues related to their usage and initiating the appropriate action with the relevant stakeholders; promoting effective and efficient usage of all P&C systems.
• Adhere to and advise on the P&C risk and governance framework to ensure that risks are appropriately mitigated in the portfolio/s.
• Adhere to P&C data policies in line with STANLIB data standards so that quality data is consistently and appropriately stored, used and managed.
• Adhere to SBG data security standards, ensuring compliance with data regulations, data privacy and data protection policies to ensure the organisation processes personal data of data subjects (employees, customers, and other individuals) in a compliant way.
• Co-craft the appropriate organisational architecture required to fulfil business objectives with relevant leaders, taking into account P&C guidelines and practices when providing advice.
• Collaborate with finance and operations teams regarding workforce planning within work area, confirming compliance with budgetary requirements; contributing to accurate information on costs.
• Collaborate with P&C Operational Services to deploy services that require execution at a local level, achieving alignment to the larger business requirements and deliver on the People Promise.
• Connect with different stakeholders to devise solutions and a workable way forward to meet the current and future needs of the portfolio/s.
• Contribute to the crafting, monitoring and guidance on strategic people metrics per portfolio/s; highlight areas of focus which address current and future needs based on market and environmental trends.

Additional Essential Functions

• Interrogate the appropriate use of data to create insights, through predictive analytics, in order to optimise the solution offering and inform decision making processes.
• Lead and manage the annual reward cycle, in line with guidelines and area budget, ensuring relevant P&C factors are catered for in planning conducted and distribution of information.
• Lead area change processes, including change plans and proposals that require union/legal/team and other engagements.
• Lead or contribute to P&C working streams in own areas or within the broader organisational and/or industry context.
• Lead the team according to SBG’s leadership principles and values, including managing the employee lifecycle from recruitment through to exit, performance management, training and development, discipline and grievance management, retention, reward and people administration to ensure a high-performance culture.
• Leverage the organisation’s data driven workforce insights to support workforce strategy deployment; in support of the People Promise.
• Monitor and ensure the accuracy of all people related data within P&C core systems, ensuring changes are processed accurately and timeously.
• Monitor staff movements relative to cost allocation and headcount; track and monitor key people metrics such as overtime, headcount and training spend; highlighting areas of concern at relevant forums.
• Monitor the consistent and effective implementation of P&C initiatives, in order to maintain their credibility and support an integrated, personalised workforce experience

Continued Additional Essential Functions

• Proactively identify downstream impact of data changes and manage, where applicable, with relevant stakeholders.
• Provide accurate data to influence leave behaviour and compliance in the portfolio/s, reducing high leave accruals.
• Provide advisory support on the most suitable system to use and basic navigation on P&C systems; refer stakeholders to the relevant toolkits/user guides as required.
• Provide input into the drafting of a business case for change initiatives, to support the changing needs of the business within the area of responsibility.
• Provide input into the drafting of Business Continuity Management plans and contingency plans; using several methods (such as focus groups, surveys etc.) within the area of responsibility, as requested, utilising findings to manage inadequacies within the business, whilst providing guidance to resolve these.
• Provide recommendations on enhancements to P&C processes, frameworks, initiatives and other toolkit components, to Senior Business Partner Advisors/Strategists and Communities of Expertise (CoEs); to ensure standardised best practice informed by business partnering thought leadership.
• Provide input into the preparation of the portfolio/s annual budget, ensuring budget is allocated to the correct area/s.
• Provide support to the business in aligning the Business Unit strategy to the broader Business Line and P&C strategy, collaborating with business leader/s to design and plan the communication and implementation thereof.

Technical Competencies

• Research and Information Gathering (Intermediate)
• Human Resource Operations (Proficient)
• Talent Management (Intermediate)
• Legal Compliance (HR) (Intermediate)

Behavioural Competencies

• Integrity (Proficient)
• Professional/Technical learning (Intermediate)
• Relationship Management and Networking (Intermediate)

Specialist: Data Analyst

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To provide specialist advice and support related to the design and development of data analysis via various channels, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Qualification & Experience

• Bachelor’s Degree in Statistics, Mathematics, Data Science
• PowerBI Certification 
• Minimum of 3 years experience in a similar environment

Process

• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Effectively extract, consolidate and analyse data to enable the optimal interrogation thereof in order to provide reliable management information.
• Analyse data and provide monthly reports that reflect insight into tendencies and patterns.
• Continuously update data measuring complaint/s quality outputs and ensure availability for analysis purposes.
• Analyse data to identify possible areas for improved operations and optimised work schedules and make practically implementable recommendations.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Technical Competencies

• Data Analysis (Intermediate)
• Research and Information Gathering (Basic)
• Reporting and Interpretation (Basic)
• Customer Advice (Technical) (Basic)

Behavioural Competencies

• Professional/Technical learning (Basic)
• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Customer Orientation (Basic)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

Senior Specialist: Data Analyst

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose

To provide specialist advice & support in the development & implementation of data analysis addressing problems within area of accountability..

Qualification & Experience

• Bachelor’s Degree in Statistics, Mathematics, Data Science
• PowerBI Certification 
• Minimum of 5 years experience in a similar environment

Process

• Implement the effective use of interpretive models and frameworks that enhance the ability to analyse and interpret information.
• Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions.
• Contribute to efforts related to the development of innovative business models to support the development of new business initiatives.
• Create and update database/s with findings, recommendations and relevant information to enhance the identification of trends and analysis.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
• Continually improve and propose opportunities to improve existing contact analysis capabilities
• Identify customer issues (complaints), and develop approaches and solutions to respond to these issues.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Technical Competencies

• Data Analysis (Intermediate)
• Continuous Process Improvement (Proficient)
• Research and Information Gathering (Intermediate)

Behavioural Competencies

• Professional/Technical learning (Intermediate)
• Analytical Thinking (Proficient)
• Organisation and Attention to Detail (Intermediate)
• Relationship Management and Networking (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group’s Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. 

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