Senior Specialist Risk and Compliance ROA

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esignation: Senior Specialist Risk and Compliance ROA
Category: MultiChoice Africa Holdings
Level: Senior
Closing date: 06-Jun-2025
Position Type: Permanent
Location: MultiChoice City
Job Description:
Purpose of the role:

Provide guidance and support to key customers in terms of managing risk and compliance, including the mitigation of risks, across the MultiChoice Africa (MAH) Corporate and MultiChoice Group functions. Support the Senior Manager Risk and Compliance and the MAH Risk Manager Group and Projects to coordinate and ensure alignment of Risk and Compliance activities across all areas in MAH Corporate and MultiChoice Group Functions. Provide strategic direction, guidance and thought leadership
To Support heads of functional and operational areas across the group with the adoption and implementation of the enterprise-wide risk management (ERM) framework
To provide timely and effective inputs into the improvement of the internal control environment by assisting management to respond appropriately to assurance providers’ findings

Key Accountabilities

Risk identification, evaluation and assessment in strategy implementation

Support and participate in the execution of the annual risk management plan for ROA and coordinate ad hoc risk reviews as required
Formally track management’s commitments to address risks that were identified during risk assessments and report progress in monthly reports to the Governance Forum.
Facilitate the updating of the ROA operational risk registers bi-annually
Focus on risk management in strategy implementation by supporting the pro-active management of risks during process/product development, the associated demand management, and implementation of changes, to give effect to the processes/products
Provide risk assurance on key ROA projects
Provide regular, accurate and relevant second-line assurance reporting at project and programme steering committee meetings
Identify key risk areas for ROA and evaluate, quantify their potential impact on the business and ensure a control framework is in place to manage these risks
Coordinate addressing of significant risk issues and non-compliance
Continuously identify external and internal risk trends
Recommend risk appetite and tolerance statements and metrics to senior management within ROA
Develop and monitor Key Risk Indicators (KRIs) specifically for ROA – analyse data and build necessary risk reports.
Continuous improvement in risk management implementation and the internal control environment

Support management with the maintenance and improvement of the internal control environment and resolution of identified weaknesses
Improve the awareness and effectiveness of ERM in the group by supporting the entrenchment of risk management disciplines into operational processes
Ensure close involvement in the updated internal audit alignment process in support of management. Drive the right behaviour through the tracking of all internal audit reports ensuring the timeous resolution of findings
Provide guidance on the implementation of appropriate process and governance controls to remediate identified risks
Facilitate and support risk identification processes, evaluations, assessments, reporting and monitoring
Support governance processes, such as improvements in policies, procedures and decision-making
Review all ROA/MultiChoice Africa (MAH) policies and SOPs in line with the Policy Framework, ensuring that the correct level of review and approval was obtained, that the correct templates were used and that possible gaps are addressed where identified
Facilitate the follow-up of remediation of assurance provider findings and reporting
Support the third-party risk management (TPRM) process. Perform ongoing monitoring and in collaboration with 1st line, determine that appropriate remediation measures are implemented and approved. Govern the RACI and operating model
Provide training and ensure communication on TPRM is sent out when required
Work closely with other assurance providers (i.e. Internal Audit, Compliance, Forensics etc.) to ensure an effective combined assurance approach is taking to mitigate risks

Reporting

Support monthly reporting to Governance forum.
Assist in the preparation of the quarterly risk committee documentation
Support reporting on risk management to the Combined Assurance Forum

Qualifications

Essential

BComm degree OR bachelor’s degree in Internal Audit and/or Risk Management,
An honours degree in either of the two disciplines is essential
Recommended

CIA, CRMSA, CISA, ISO31000 or similar international certifications
Advanced data analytics qualification

Experience

Essential

At least 5 years’ internal audit and/or risk management experience
Minimum two years in a position regularly liaising with senior management
Strong communication skills and demonstrated ability to communicate at a senior management level
Excellent understanding of risks and controls
Good understanding of business models and general business practices
Relationship management

Preferred

Strong proven experience in understanding business processes and process improvements
Evidenced data analytics experience
Project risk management experience

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