To apply, click on the link at the end of the posts and all the best with your applications.

Digital Coordinator

Job Description

The Digital Coordinator will play a key support role within Dermalogica South Africa’s Digital Hub, working across ecommerce operations, digital content, customer service, and light development tasks. This junior role will ensure seamless day-to-day execution by handling website updates, retailer content checks, and first-line customer queries, while also assisting with technical troubleshooting, minor front-end updates, and QA testing. 

This position is ideal for someone detail-oriented, proactive, and eager to grow into either ecommerce management or front-end development within a fast-paced digital team. 

Key Responsibilities 

Customer Service 

• Respond to customer queries via email, chat, or other digital platforms in a professional and brand-aligned manner. 
• Support resolution of order, delivery, and product enquiries in collaboration with logistics and operations teams. 
• Monitor customer feedback and escalate recurring issues to the Digital & Ecommerce Manager. 

Website & Ecommerce Support 

• Upload and update product listings, promotional banners, and campaign assets on the Shopify website. 
• Assist with merchandising updates, ensuring accuracy of product categorisation, pricing, and promotions. 
• Perform QA testing for new site updates, CRO experiments, or campaign launches. 
• Support execution of onsite content (landing pages, PDP enhancements, promotional mechanics). 

Retailer & 3PI Support 

• Coordinate digital content (banners, copy, imagery) for retail partners. 
• Conduct regular QA checks on retailer websites and 3PI platforms to ensure Dermalogica content is up-to-date, consistent, and brand-compliant. 
• Report issues or opportunities for improvement to the Digital & Ecommerce Manager. 

Junior Development Support 

• Assist with light front-end coding tasks (HTML, CSS, JavaScript) under the guidance of the Head of Digital. 
• Make small theme adjustments or styling changes within Shopify 2.0. 
• Troubleshoot and escalate bugs, layout issues, or app conflicts. 
• Support integrations of third-party apps and testing of new features. 
• Learn and adopt best practices in responsive design and accessibility. 

Digital Marketing & Content Support 

• Assist in preparing content for email marketing campaigns, social assets, and retailer newsletters. 
• Support with compiling digital content libraries for internal and external stakeholders. 
• Coordinate and upload assets for CRM flows, working with the Digital Content & CRM Coordinator. 

General Digital Admin 

• Maintain filing systems for digital assets and campaign materials. 
• Support reporting by pulling data from Shopify, Klaviyo, and other platforms when required. 
• Provide ad-hoc assistance across the digital team during peak periods (launches, promotions, events). 

Qualifications & Experience Requirements 

• Diploma or degree in Marketing, Digital Media, IT, or related field (preferred). 
• 1–2 years’ experience in ecommerce, digital marketing, or online customer service. 
• Basic front-end development skills (HTML, CSS, JavaScript); familiarity with Shopify or another CMS is a plus. 
• Exposure to Shopify theme editing, Liquid, or app integrations advantageous. 
• Familiarity with CRM tools (e.g., Klaviyo) and Google Analytics desirable. 
• Strong computer literacy (Excel, Word, PowerPoint). 

Competencies & Characteristics Required 

• Technical curiosity: Eager to learn development skills and solve technical problems. 
• Attention to detail: Accuracy in content updates, QA testing, and customer communication. 
• Organisation: Ability to manage multiple tasks and priorities effectively. 
• Customer-first mindset: Strong communication skills with a focus on excellent customer experiences. 
• Proactivity: Willingness to take initiative, learn quickly, and suggest improvements. 
• Collaboration: Works well as part of a team and cross-functionally with marketing, operations, and sales. 

Dermalogica is an equal employment opportunity company that is committed to diversity.

Click here to apply

Skincare Therapist – Brooklyn Pop-up store

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 3 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

Store Lead – Clearwater Concept store

Job Description

Dermalogica is recruiting a driven, organized and experienced store lead to drive sales and Business Objectives and to be a Brand Ambassador in our Clearwater Dermalogica Store.

1. To ensure that sales and treatment revenue targets for the store is met monthly.
2. To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated.
3. Telephonic post treatment and retail follow ups with customers.
4. Manage customer complaints, product returns & ensure the highest level of customer service are adhered to in the store.
5. Manage the POS system
6. Manage the day to day staff, and roster coverage.
7. Assist the concept stores manager with staff assessments and training of new and existing staff.
8. Inventory is managed monthly and recorded
9. Responsible for supporting the smooth running of daily operations in the store,
10. The store is always correctly stocked, cleaned and merchandised effectively. 11. The effective planning of, and participation during in store promotions.
12. Participation in company promotional events e.g. marketing activities, golf days, launches, IDI training and trade shows.
13. Maintain the highest level of personal hygiene and professional appearance at all times
14. Ensure that all tasks and administration are performed according to the Policies and Procedures manual.
15. To be completely familiar with all products, treatments and concepts offered by Dermalogica as well as all policies as outlined in the Policies and Procedures manuals.
16. Maintain product knowledge by attending all Dermalogica classes regularly and to pass regular assessments (theory and practical)

Minimum Requirements:
– 3 year Skin Care diploma
– 4 years experience in a supervisory role
– Previous experience with high end skin care brand
– Dermalogica experience advantageous
– Microsoft Office proficient

Click here to apply

Skincare Therapist – OR Tambo Concept Store

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 3 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

Skincare Therapist – Tygervalley Concept store

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:
• Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
• Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
• To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
• Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
• Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?
• Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 3 years full time)
• Be able to work retail hours including evenings & weekends
• Have a passion for retailing and a sales track record
• Be confident in engaging with customers
• Self-motivated
• Proficiency in Microsoft Office

Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

• Skin Care Therapist: 2 years (Required)
• License/Certification: Skin Care Therapist Qualification (Preferred)

Click here to apply

We wish you all the best with your applications