To apply, click on the link at the end of the posts and all the best with your applications

Technical Assistant – Port Elizabeth

Job Description

MAIN PURPOSE OF JOB:   

To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system, do drilling on his own and connect detectors. 

QUALIFICATION & EXPERIENCE: 

         Minimum Grade 12 or equivalent qualification 

• Minimum 1 year experience as a wireman 
• Practical electrical/electronic knowledge advantageous 

JOB REQUIREMENTS & OTHER ATTRIBUTES: 

• PSIRA registered (Grade C) 
• Proven ability to work under pressure and show attention to detail  

Duties:

• Assist technician with installations of alarm and security equipment 
• Assist technician by removing old equipment from clients premises 
• Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc 
• Inform technician of any shortfalls or limitations of the equipment and tools 
• Inform technician of cabling required for an installation 
• Clean vehicles and premises after an installation 

COMPETENCIES 

(TECHNICAL & BEHAVIOURAL) 

• Action Oriented 
• Customer Focus  
• Functional / Technical skills 

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Click here to apply

Armed Night Shift Manager

Job Description

The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

 Key areas of responsibility will include:

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
• Auditing and verifying the access registers on a daily basis and generating exception reports
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
• General management and supervision of security staff and ensuring that all their queries are dealt with promptly
• Submitting relevant monthly reports to the Client and Management
• Managing business budget at operational level

 Skills required:

• Matric certificate and minimum Psira Grade A registered and accredited
• At least 5 years’ experience in security supervising
• Experience in Quality Management System
• Must have a clean criminal record
• Must be computer literate and have an excellent knowledge on compiling Security incident reports and dockets
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
• Incumbents should be prepared to work night shift
• Code 8 Drivers license
• Valid firearm competency

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Click here to apply

Hybrid Sales Consultant – Jeffrey’s Bay

Job Description

Exciting Opportunity: Join Our Team as a Sales Consultant!

Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you’ll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• PSIRA registered – Grade C

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver’s license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Driver’s license
• Own Vehicle

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

If you’re ready to take your sales career to the next level and thrive in a supportive, results-driven environment, apply now to become a valued member of our team!

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Click here to apply

Reaction Supervisor- Durban South

Job Description

Main purpose of the job:

To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

 Minimum Qualifications and Experience:

• Matric (Grade 12)
• Valid Driver’s License (minimum 2years)
• Valid Firearm Competency (Business purposes)
• PSIRA Registered Grade B with Armed Response
• Clear Criminal Record
• Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)

DUTIES:

• Holding of inspection parades on a daily basis
• Assess training requirements of shift on a monthly basis
• Always maintain a high level of discipline on the shift
• Attend to all disciplinary actions as needed
• Planning of the shift leave/on a leave chart for each
• Assist the area manager with interviews of potential candidates for employment as requested
• Administer time sheets and overtime of personnel on a monthly basis
• Administer performance bonuses of personnel on a monthly basis
• Merit assessment of all personnel on a cycle basis
• Recommending of leave (Annual/sick/compassionate/study as requested
• General well-being of all personnel at all times
• Take full control and management over all the Hubs
• Always ensure the efficient planning and performance of these Hubs
• Always ensure that these Hubs are fully manned and operated
• Reporting of availability of vehicles to Area Manager and Fleet Controller on a daily
• Planning of services, routine maintenance, etc. on an on-going basis
• Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
• Immediate completion and handing in of all MVA forms
• Always ensure that the vehicles are clean at every shift
• Keep control over and recording of all firearms on a daily basis
• Always ensure that the firearm register is kept up to date

COMPETENCIES

(TECHNICAL & BEHAVIOURAL)

 Energy

• Stress tolerance
• Safety awareness
• Initiating action
• Communication skills
• Conflict management
• Continuous learning
• Customer focus
• Time management

Click here to apply

Counting House Manager

Job Description

FCS  

Reporting to the Cash Centre Manager  

The above position is vacant at our Worcester Branch. The overall purpose of this position is to effectively manage and oversee Counting House operations and cash related activities.    

Minimum Requirements:  

• Clear criminal record
• Computer literate (Microsoft Office; Outlook) 
• At least 4 years Cash Centre experience  
• Supervisory experience or similar role is an advantage
• Proven administrative skills and good discipline
• Good interpersonal skills 
• Must be able to multitask and work under pressure to meet strict deadlines 
• Must be able to work extra hours if the need arises
• Must be able to address and resolve challenges which may arise 
• Flexibility in terms of working hours is required (including working at night) 

Job Specification (not totally inclusive): 

• Opening and closing of Cash Centre where applicable
• Coordinate and manage the activities of tellers/treasurers/supervisors 
• Monitoring and coordinating cash orders received, ATM loads/ unloads, cash returns (banking) and ATM settlement and load slips
• Ensuring that any cash movement issues are identified timeously and escalated/ resolved 
• Ensuring all daily reports and statistics are up to date
• Ensuring Standard Operational Procedures are always adhered to 
• Re-counting of money if difference occur
• Ensure all relevant documentation is complete / neatly and filed
• Ensuring all schedules balance with physical count
• Ensuring Registers are used and signed for daily 
• Ensuring Incident reports are handled as required
• Ensuring all client queries are dealt with in a professional manner, timelessly
• Ensuring client satisfaction is top priority in our line of business
• Ensuring basic discipline is enforced in the cash center
• Accountable for Cash Centre appointed to him/her if no manager
• Handling queries, incidents and investigations where applicable  
• Managing stock

Other Personality Attributes:  

• Honest and reliable 
• Accuracy 
• Must have good communication skills
• Good interpersonal skills 
• Organising and planning ability
• Quality assurance 
• Willing to work shifts and long hours

Core Competencies:  

• Self-development
• Communication skills
• Customer focus
• Team Work

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Click here to apply

Detection and Gas Suppression Manager

Job Description

1. Job Purpose

The Detection and Suppression Manager is responsible for overseeing all fire detection and fire suppression system operations, including design, installation, commissioning, maintenance, and compliance with SANS standards. The role ensures project delivery excellence, regulatory compliance, and client satisfaction while managing teams of technicians and project staff.

2. Key Responsibilities

Operational & Technical Management
Oversee all fire detection and suppression projects (FM-200, Novec 1230, IG55, CO₂, kitchen suppression, etc.).
Ensure compliance with SANS 10139, SANS 14520, SANS 369.
Supervise system design, installation, commissioning, and maintenance.
Review and approve system drawings, BOQs, and technical documentation.
Perform technical audits and quality control on all active projects.

Project & Team Management
Plan, allocate, and monitor project resources and timelines.
Lead teams of installers, technicians, and site supervisors.
Coordinate with procurement and logistics for materials and equipment.
Manage subcontractors and ensure site safety compliance.
Conduct regular site inspections and progress meetings. 

Compliance & Quality Assurance
Ensure all installations meet SANS, NFPA, and manufacturer specifications.
Maintain company certifications and compliance documentation (SAQCC Fire, ASIB, etc.).
Conduct regular training and competency assessments for technical staff.

Client & Stakeholder Relations
Liaise with clients, consultants, and inspectors on all project phases.
Provide technical support, proposals, and after-sales service.
Resolve technical issues and ensure timely project handovers. 

Financial & Administrative Duties
Prepare budgets, cost estimates, and project forecasts.
Approve supplier quotations and validate invoicing accuracy.
Report monthly on project performance, profitability, and pipeline.

Minimum Qualifications & Experience
SAQCC Fire Detection and/or Suppression registration (Design & Commissioning).
Minimum 5–10 years’ experience in fire detection and suppression systems.
Proven management experience leading technical teams.

Strong knowledge of:
Fire detection (Addressable & Conventional systems)
Suppression systems (FM200, CO₂, Inergen, Novec 1230, Kitchen systems)
SANS and NFPA Standards

Core Competencies

Excellent leadership and people management skills.
Strong project management and organizational abilities.
Analytical and problem-solving mindset.
High attention to detail and quality assurance.
Strong communication and client relationship skills.
Ability to work under pressure and meet deadlines.

Preferred Certifications

SAQCC Fire Detection (Design, Installation, and Commissioning).
SAQCC Gas Suppression (Design, Installation, and Commissioning).
Management Degree or Diploma.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Click here to apply

Specialized Tactical Officer – (SIU)

Job Description

Job Title: Specialized Tactical Officer – (SIU)  

Location: Durban Kwazulu-Natal 

Company: Fidelity Specialized Services 

We are seeking a highly skilled and qualified Tactical Officer to join our team. The ideal candidate will be responsible for planning, organizing, and executing strategic tactical operations to ensure the safety and security of our organization and its personnel. 

Key Responsibilities: 

• Tactical training. 
• DH4 dog handler training. 
• First aid training. 
• Develop and implement tactical plans and strategies to address security threats and incidents. 
• Conduct risk assessments and security audits to identify vulnerabilities and implement appropriate corrective measures. 
• Coordinate with law enforcement agencies and other external partners to enhance security measures and response capabilities. 
• Conduct training and drills for employees to increase their readiness and preparedness for potential security incidents. 
• Stay current on industry trends, best practices, and emerging technologies to continuously improve our security protocols. 
• Respond promptly and effectively to security incidents and emergencies, ensuring the safety of all individuals involved. 

Qualifications: 

• Minimum of 2 years of experience in law enforcement or security operations. 
• Strong knowledge of tactical planning, risk assessment, and emergency response procedures. 
• Excellent communication, organizational, and leadership skills. 
• Ability to work effectively in high-pressure situations and make quick, sound decisions. Physical fitness and agility to handle demanding tactical operations. 
• Valid firearms and defensive tactics certifications in rifle, shotgun and handgun.
• Must reside in Durban, South Coast, KwaZulu Natal Region or surrounding areas. 
• PSIRA Registered Grade C – A 

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.  

 Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. 

Click here to apply

Operations Executive Assistant to Executive Assistant

Job Description

Job Title: Operations Executive Assistant

Location: Helderkruin Roodepoort

Overview: 

We are seeking a highly organized and detail-oriented individual to join our team as an Operations Admin Support Assistant. This position offers the opportunity to work closely with the Group CEO and gain valuable experience in executive-level support. The successful incumbent must have experience working in a fast-paced corporate environment ensuring the smooth and efficient running of our day-to-day operations. 

Key responsibilities: 

• Provide administrative support to the group, preparing reports, and handling correspondence. 
• Experience as Personal Assistant.
• Maintain and update operational documents, policies, and procedures. 
• Coordinate and facilitate all operational activities and projects. 
• Handle and route incoming calls and emails related to operations. 
• Assist with inventory management and procurement tasks. 
• Maintain data entry and accurate records on systems. 
• Handle general office tasks, ordering supplies and managing office equipment. 
• Typing of weekly and monthly reports and as per management request. 
• Assisting and resolving branch, client queries. 
• Support to Executive Assistance. 
• Collaborate with senior management to develop long-term operational strategies.
• Assist with all invoices, reconciliations and quotes request.  
• Issuing of PO and Capex’s 
• Ensure all order requests get necessary approvals and authorizations by the relevant Executives. 
• Ensure compliance with company policies and procedures
• Processing and forwarding documentation to finance department for payment. 
• Identify and implement cost-saving measures to optimize operational expenses
• Assist with all filling.  
• Professional typing of all operational correspondence. 
• Provide administrative support to the Executive Assistant to Group CEO. 
• Prepare and edit documents, presentations, and reports. 
• Help coordinate and organize company events, meetings, and conferences. 
• Assist with budget management and expense tracking. 
• Liaise with internal and external stakeholders on behalf of the Executive Assistant. 
• Handle confidential information and maintain discretion at all times. 

Qualifications: 

• Bachelor’s degree in business administration or a related field preferred. 
• Proficient in Microsoft Office suite (Word, Excel, Outlook) 
• Strong organizational skills with the ability to prioritize tasks and meet deadlines 
• Excellent written and verbal communication skills 
• Ability to work independently and as part of a team 
• Proven experience in a similar administrative role supporting top-level executives 
• Strong organizational and time management abilities 
• Ability to prioritize tasks and work independently with minimal supervision 
• Discretion and confidentiality in handling sensitive information 

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.  

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Click here to apply

National Sales Manager – Subscriber

Job Description

Job Summary:

The National Sales Manager – Subscriber will be responsible for developing and executing a strategic sales plan to increase subscriber numbers, RMR and install revenue for Fidelity ADT. This individual will oversee a team of regional sales managers and work closely with marketing and product development teams to drive subscriber growth.

Key Responsibilities:

– Develop and implement a national sales strategy to drive subscriber growth
– Identify and pursue opportunities to expand the subscriber base through new customer acquisition and retention initiatives
– Lead and motivate a team of regional sales managers to achieve sales targets
– Build and maintain strong relationships with key customers and industry partners
– Collaborate with marketing and product development teams to align sales strategies with overall business objectives
– Analyze sales data and market trends to optimize sales performance
– Represent Fidelity ADT at industry events and conferences to promote our products and services

Qualifications:

– Bachelor’s degree in Business, Marketing, or related field
– Proven track record of success in sales management, preferably in a subscription-based business
– Strong leadership and communication skills
– Ability to develop and execute strategic sales plans
– Experience in analyzing sales data and market trends
– Willingness to travel as needed for business purposes

If you are a motivated and experienced sales professional looking for an exciting opportunity to drive subscriber growth for a leading company, we want to hear from you. Apply now to join the Fidelity ADT team as our National Sales Manager – Subscriber.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Click here to apply

Grade C Security Officer (Atlantis Area)

Job Description

Job Title: Security Officer

Location: Atlantis

Job Type: Full-time

Job Description:

We are seeking a qualified and professional Security Officer to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for our employees, customers, and assets. The Security Officer will patrol the premises, monitor surveillance equipment, and respond to any security incidents that may arise.

Responsibilities:

1. Patrol designated areas to ensure the security of the premises
2. Monitor surveillance cameras and security systems
3. Respond to alarms and investigate disturbances
4. Enforce company policies and procedures
5. Provide a visible presence to deter criminal activity
6. Report any suspicious or unusual activities to management
7. Record and report any security incidents or breaches
8. Assist employees or customers with security concerns
9. Conduct security checks of visitors, vehicles, and packages
10. Respond to emergencies and provide first aid if necessary

Qualifications:

1. Valid Psira certificate
2. Previous experience in security preferred
3. Excellent communication and interpersonal skills
4. Ability to remain calm and composed in stressful situations
5. Strong problem-solving skills
6. Basic computer skills
7. Ability to work independently and as part of a team
8. Must be able to pass a background check and drug test
9. Physical ability to stand, walk, and lift objects up to 50 lbs.

If you meet the qualifications and are interested in joining our team as a Security Officer, please submit your resume for consideration. We look forward to hearing from you.

Click here to apply

We wish you all the best with your applications