Sanlam Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

UI UX Designer

Location:  

Tygervalley, Western Cape, ZA

Company:  Sanlam Group

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs.  We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth.  Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

The UX / UI designer will be responsible for collecting, researching, investigating and evaluating user requirements. Their responsibility is to deliver an outstanding user experience providing an exceptional and intuitive application design for our client facing applications. The candidate will be allocated to BAU (the maintenance of existing applications i.e. client and intermediary web, mobile application) as well as Projects (the building of the Glacier Hub).

Key outcomes

The following outcomes will be expected to be achieved by the UI/UX designer:

•    Advanced UI design based on functional requirements and in alignment with best practices
•    Provide input on enhancing of styling principles, standards and best practices
•    Gather and evaluate user requirements in collaboration with business analysts and business owners
•    Illustrate design ideas using storyboards, process flows and sitemaps
•    Develop UI mockups and prototypes that clearly illustrate how applications function and look like
•    Create original graphic designs (e.g. images, sketches and tables)
•    Prepare and present rough drafts to internal teams and key stakeholders
•    Identify and troubleshoot UX problems (e.g. responsiveness)
•    Conduct adjustments based on user feedback
•    Adhere to corporate identify style standards on fonts, colors and images
•    Combine both design sensibilities and technical skills. 
•    Ensure that solution is aesthetically pleasing, is aligned to the corporate identity guidelines and is functional in a browser/mobile device at the same time. 
•    Presenting to executives, stakeholders and advocating UX
•    Suggest initiatives to increase throughput and quality

The key responsibilities of the role include the following

•    Use and apply best practice design methodologies, tools and frameworks, and practices to solve for, and design experiences that enable and support Glacier’s intermediaries and clients 
•    Define interactions and services based on relevant business, technical, and design considerations. 
•    Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions 
•    Own the UX and Interaction Design deliverables  
•    Make design ideas tangible for the project team and stakeholders through visual storytelling, UX and interaction design techniques. 
•    Present, explain and discuss design decisions eloquently, and give design feedback. 
•    Oversee execution of product design tasks and quality of deliverables, providing guidance and assistance to improve quality of solutions 
•    Actively Collaborate with Front End Developers, product teams, the CX team, and other relevant stakeholders to ensure that final product delivery is representative of the most feasible and preferred design solution 
•    Be a responsible custodian and representative for design in Glacier and actively seek opportunities to apply or involve design to further the efforts of the organisation 
 

What will make you successful in this role?

Qualifications and experience  

•    Bachelors degree or equivalent UI / UX design qualification 
•    +5 years’ experience as a UX/UI designer or similar role 
•    Mobile application UX/UI design experience 
•    Web UX/UI design experience 
•    Prior experience of working Agile and in Scrum teams 
•    UI design portfolio (please send this with the CV) 
•    Knowledge of HTML, CSS and Javascript 
•    Financial services experience (advantageous) 
•    Previous UX developer experience (advantageous) 

Tools
•    TFS
•    Confluence
•    Figma
•    Wireframe.cc 
•    InVision
•    Adobe Suite, Illustrator, Photoshop, XD
•    Abstract
•    Sketch

Competencies

•    Ability to transform verbal instruction and extrapolate it to create concrete web content.
•    Strong research capabilities.
•    Strong analytical & problem-solving skills
•    Strong planning and organising skills
•    Ability to work on multiple projects concurrently
•    Excellent time/priority management skills
•    Communicate effectively and clearly, in writing and verbally, in one-on-one and group presentation situations
•    Flexible approach and ability to adapt 
 

Qualification and Experience

Degree or Diploma with more than 5 years related experience.

Knowledge and Skills

Personal Attributes

Interpersonal savvy – Contributing through others

Decision quality – Contributing through others

Plans and aligns – Contributing through others

Optimises work processes – Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation – Contributing through others

Customer focus – Contributing through others

Drives results – Contributing through others

Collaborates – Contributing through others

Being resilient – Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Send a detailed CV and UI design portfolio by the 30 May 2024.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Financial Planner – Plan4U BlueStar

Location:  

Free State, ZA

Company:  Sanlam Group

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market. 

We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. 

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

What will make you successful in this role?

1. Assist in growing the Sanlam Adviser Business

• Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to:

• Revenue generation (Single and recurring premiums)
• Activity quotas
• Promote the Sanlam brand
• Treating customers fairly to be applied to all client engagements
• Role is aligned to your personal career aspirations

2. Networking, prospecting and leads generation

• Face to face interactions, social or business, to create business opportunities.
• Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Use existing sources to establish opportunities across Sanlam businesses.
• Personalised client value propositions.
• Marketing on social media.
• Undertake selected client focused activities to generate leads and informal prospecting opportunities.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

3. Client consultations and sales

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
• Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
• Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client’s portfolio annually by undertaking the above steps.

4. Client Service

• Ensure all client interactions are ethical, courteous and professional.
• Follow-up or refer all existing business queries to be resolved timeously through support.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
• Initiate long term client relationships and maintain a relational focus.

5. Monitor, update and reporting (weekly/monthly)

Document and present the following activities:

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Appropriate workflow and activity monitor system entries.

Qualification and Experience

Grade 12

Financial Advisory and Intermediary Services Act (FAIS) “Fit and Proper” requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge and Skills

Financial advice and support

Production target achievement and budgeting

Compliance and risk management

Client relationship management

Financial planning and recommendations

Personal Attributes

Communicates effectively – Contributing independently

Tech savvy – Contributing independently

Action orientated – Contributing independently

Interpersonal savvy – Contributing independently

Persuades – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Collaborates – Contributing independently

Being resilient – Contributing independently

Drives results – Contributing independently

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

Financial Planner: Elyon BlueStar

Location:  

Boksburg, Gauteng, ZA

Company:  Sanlam Group

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market. 

We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. 

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

What will make you successful in this role?

1. Assist in growing the Sanlam Adviser Business

• Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to:

• Revenue generation (Single and recurring premiums)
• Activity quotas
• Promote the Sanlam brand
• Treating customers fairly to be applied to all client engagements
• Role is aligned to your personal career aspirations

2. Networking, prospecting and leads generation

• Face to face interactions, social or business, to create business opportunities.
• Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Use existing sources to establish opportunities across Sanlam businesses.
• Personalised client value propositions.
• Marketing on social media.
• Undertake selected client focused activities to generate leads and informal prospecting opportunities.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

3. Client consultations and sales

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
• Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
• Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client’s portfolio annually by undertaking the above steps.

4. Client Service

• Ensure all client interactions are ethical, courteous and professional.
• Follow-up or refer all existing business queries to be resolved timeously through support.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
• Initiate long term client relationships and maintain a relational focus.

5. Monitor, update and reporting (weekly/monthly)

Document and present the following activities:

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Appropriate workflow and activity monitor system entries.

Qualification and Experience

Grade 12

Financial Advisory and Intermediary Services Act (FAIS) “Fit and Proper” requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge and Skills

Financial advice and support

Production target achievement and budgeting

Compliance and risk management

Client relationship management

Financial planning and recommendations

Personal Attributes

Communicates effectively – Contributing independently

Tech savvy – Contributing independently

Action orientated – Contributing independently

Interpersonal savvy – Contributing independently

Persuades – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Collaborates – Contributing independently

Being resilient – Contributing independently

Drives results – Contributing independently

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

Branch Consultant/ Financial Advisor – Springs

Location:  

Springs, Gauteng, ZA

Company:  Sanlam Group

Who are we?

Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.

What will you do?

To promote Sanlam Retail Mass (SRM)’s products and increase market share through:

• Providing sound financial advice and a high level of client service in a Branch context.
• Creating opportunities for client optimisation and cross selling of value-added products

What will make you successful in this role?

Sales Delivery:

• Gain and maintain an in-depth understanding of SRM product ranges.
• Gain an understanding of the customer’s needs, financial goals and means, and provide the right product (or selection of products) that will satisfy the goals of the customer in the best and most affordable way possible.
• Continuously update and inform customers of new products, or changes in existing products. Manage, review, and incorporate the implications of product changes on the customer’s portfolio accordingly.
• Validate client details in line with product and regulatory requirements. Submit new business through the right channels.
• Conduct due diligence on clients to identify and flag risks.
• Manage own capacity to ensure daily appointments are being prioritised while allowing time for and capitalising on walk-in / non-appointment clients.

In-branch Client Service and Client Retention:

• Responsible for servicing and managing all client profiles to ensure clients remain on the books.
• Send payment reminders, conduct follow-ups, and remain in contact to address potential queries or to provide support.
• Manage and report on NTUs (clients Not Taken Up) by putting controls in place, and taking corrective actions where required.
• Manage persistency of client payments in favour of both the branch and the client.
• Gain insight into client risk profiles to proactively identify where support will be required.
• Consult with clients on alternative payment arrangements and ensure it gets processed through and noted on the right platforms.
• Responsible for in-branch servicing in line with client experience standards:
• Apply product knowledge to accurately guide clients through policy cancellations and provide alternative options.
• Resolve various types of client queries in the branch as far as possible or escalate queries to the right stakeholders by using the existing escalation framework. Follow up on the status and continuously provide feedback to the client.

Quality, Compliance and Continuous Development:

• Remain up to date with and continuously adhere to compliance and quality standards.
• Keep up to date with own registration, product knowledge and maintenance of own CPD points.
• Identify risks and flag potentially fraudulent activities.
• Keep and store relevant records of advice.
• Log all activities as per regulations and standard operating procedures, and provide data to relevant stakeholders to inform reporting and decision making

Monthly Planning and Reporting:

• Responsible for reporting on activities daily, through using relevant technology platforms.
• Collate data on activities to deliver on weekly and monthly reporting deadlines.
• Perform any ad-hoc requirements as requested by the Retail Branch Manager

Qualification and Experience:

• 1-year experience in a sales or marketing capacity
• Experience within insurance branches an advantage
• Matric (Grade 12)
• RE5 advantageous
• FAIS Compliant (Wealth Management) as per DOFA requirements.
• Class of Business training (to be completed within 12-months of employment

Knowledge and Skills

Broker Support

Administration and processing of new and existing business

Business Building

Partnership Building

Coach and develop others

Personal Attributes

Business insight – Contributing independently

Decision quality – Contributing independently

Builds effective teams – Contributing independently

Plans and aligns – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Drives results – Contributing independently

Collaborates – Contributing independently

Being resilient – Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.

General Mobile Adjuster

Location:  

Windhoek, Khomas, NA

Company:  Sanlam Group

CAREER OPPORTUNITY

An opportunity is available for a General (Motor & Non- Motor) Mobile Adjuster within the Adjustment Services Department based at Oshakati, Namibia.

WHAT WILL YOU DO?

The General Mobile Adjuster determines the quantum and merit of segmented non-motor and motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client, intermediary and service providers) and settlement of claims within a delegated threshold and according to contract conditions.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

The candidate will be expected to perform (but not limited to) the following duties:

• Adherence to set daily, monthly annual targets of the department.
• Quote and assess damage against a provided or requested quotation.
• Decide whether to replace/repair/ or do a cash settlement. 
• Arrange appointment with clients in order to assess damage. 
• Generate a claims report and communicate the outcome with the client or intermediary. 
• Determine market value of vehicles for settlement.
• Determine a Value at Risk on Building claims. 
• Updating of the claims system and uploading of all relevant claims information. 
• Authorizing repairs with suppliers and or Motor body repairers. 
• Handle complaints, queries and interactions with client’s intermediaries, service providers, internal stakeholders, relationship managers and options from the underwriters. 
• Managing the expectation on expected turnaround times for submitted requests.
• Feedback to Quality Assurance Consultants on queries.
• Self-Development to ensure personal growth within Santam

QUALIFICATION AND EXPERIENCE

• Grade 12 qualification with acceptable pass mark.
• Degree, Diploma or Certificate in Mechanical related studies or Automotive/equivalent Mechanical or Automotive Body Repair Qualification (e.g. Qualified Panelbeater, Diesel Mechanic, etc.); Bachelor of Science in Quantity Surveying
• Short-term insurance related qualification – NQF 4 will be advantageous 
• 5 years assessing experience in Motor and Non-Motor claims field. 
• Proficiency in MS Word, Excel, Powerpoint, and Outlook at an intermediate proficiency level. 
• Valid Driver’s License
• Namibian citizenship

COMPETENCIES

• Delivering results and meeting client expectations 
• Customer Centric Orientation
• Information seeking
• Adapting to continuous change
• Performance under pressure 
• Problem Solving Abilities 
• Planning and organising
• Exceptional negotiations skills 
• Following instructions and procedures 
• Excellent Verbal and writing Communication skills

WHO WE ARE

Santam is the market leader in the general insurance industry in Namibia and Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in Namibia, we are rapidly moving into a number of emerging markets, both in Africa and Asia. 

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We are about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. 

At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Employment Equity targets.
 

TURNAROUND TIME

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

CLOSING DATE: 28 February 2025

Actuarial Analyst

Location:  

Sandton, Gauteng, ZA

Company:  Sanlam Group

What will you do?

Santam’s Actuarial and Data Analytics team has an exciting new opportunity available for a general insurance professional.

The position will be based at Santam’s Head Office in Bellville, Cape Town or Sandton Johannesburg.
 

What will make you successful in this role?

We are looking for highly professional individuals, with a specific focus on the personal and commercial lines businesses. The successful candidate will be accountable for actuarial functions which will contribute to the profitable development and financial results of the Group. Working closely with the senior management team across Product, Pricing, Underwriting and Claims Services you’ll contribute to the development and execution of the broader strategy. 

KEY ACCOUNTABILITIES:

• Develop effective pricing and risk management strategies to balance profitability and growth
• Benefit tracking and performance monitoring of financial, underwriting and distribution indicators
• Create and maintain business reports to direct thought processes that drives action
• Contribute to the development and maintenance of the internal data assets to support pricing and other modelling initiatives
• Continuous process improvement and strategy evaluation
• Participate in strategic projects where actuarial input is required
• Support current underwriting segmentations models
• Interacting with distribution (sales) and claims with the objective of constantly incorporating market trends into the product solution value chain
• Supporting the development of product solutions for various market segments and channels
• Ad-hoc analysis – statistical investigations as required from time to time by the business

Qualifications & Experience

• Degree in either Mathematics, Statistics, Actuarial Science, Data Science or Computer Science. Non-actuarial candidates will also be considered even though the title of the position says Senior Actuarial Analyst.
• 3-5 years working experience, preferably in general insurance.
• Advanced computer literacy skills in one or more of the following: SAS, SQL, R, Python, Emblem etc.
• Strong modelling skills including experience in performing statistical investigations and building pricing / predictive models 
• Strong data management skills 
• Logical and analytical ability
• Self-starter, problem solver and finisher
• Good report writing and presentation skills
• Analysing 
   

Competencies

• Attention to detail 
• Planning and organising skills 
• Collaborates 
• Client focus 
• Drives results 
• Flexibility and adaptability 
• Cultivates Innovation 

Product Manager : Operational Workloads

Location:  

Bellville, Western Cape, ZA

Company:  Sanlam Group

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

Responsible for leading, partnering, transforming and delivering digital workplace services. A trusted advisor/partner to Information Technology colleagues and lines of business, helping them make informed strategic choices in how they deliver their programmes of work to enable the digital workspace.  Builds stakeholder relationships and creates a wide-ranging network of relationships across organisational boundaries that support collaborative working across teams or organisations to achieve highly effective outcomes.

Ensures alignment with the organisation’s strategic objectives.  Drives the effective management of the team financials (where applicable) to ensure efficient employee experience costs against operational budgets as well as value for money services.  Provides operations management and manages service availability of the various technologies that enable the digital workspace.  Supports all audit, risks and compliance requirements to ensure adherence to regulations.

What will make you successful in this role?

What you’ll achieve in the next 12 months

• Achieve a free flow of information between operational workloads and the Group Data & ML Platform team(s): Identify and conduct internal user research to understand their use cases, workflows, pain points and needs alongside their willingness to pay. Improving satisfaction and adoption metrics. Success measured by the % of workloads who agree their needs and challenges (not how to solve them) are understood and documented for everyone in the tribe to understand. 
   
• Ensure the reliability and service is maintained or improved throughout their journey from on-prem to the cloud: Work with squad Product Managers to write detailed PRDs that clarify ‘the what’ for development teams effectively, ensuring timely and accurate product & feature delivery based on group needs. Provide any additional context the team needs around user stories, commercial objectives, and so on, so they’re also clear about ‘the why’. Success measured by on-time delivery and alignment with PRD specifications along with maintaining or improving performance against our SLAs. 
   
• Establish a compelling long-term product vision for operational workloads: Ensure you and your team are always able to articulate how the world for your users will be different, because of the platform’s products. Be clear about how they and Sanlam will benefit as a group, relating it to your user research. Success will be measured through internal surveys and formal approvals of the team’s long term product vision by users and the data platform operating board.
   
• Establish, gain funding for and deliver an ambitious transformative roadmap: Establish a comprehensive roadmap for your products and gain the buy in of operational workload leaders across the business. Lead budgeting approval discussion to release investment in data to meet business needs, ensuring effective allocation of all approved engineering and financial resources. Success measured by roadmap approval and budget accuracy.
   
• Define and measure team success openly: Define or refine success metrics and Service Level Objectives (SLOs) for your part of the platform to cover adoption, satisfaction, cost as well and reliability Service Level Indicators (SLIs) such as accuracy, recency, latency and so on. Inspire your entire team to take full ownership of their performance as measured through these metrics. Success is measured by continuous improvement in team metric performance as well as unanimous approval of their definitions.

Qualification

• Matric
• National Diploma in an Information Technology related discipline or a bachelors degree in Computer Science, Statistics, Informatics, Information Systems or a quantitative field will be recommended.

Experience
 

• 5+ years’ experience in leading data platform teams with at least 1 in a modern context with cloud technologies and autonomous high performing team organisational patterns
• Experience owning and managing a budget, including resource planning from storage and compute costs to cost of team development and retention
• A track record of high impact and investing in your own development

Skills & Thinking Preferences
 

• Excellent leadership and communication skills
• Ability to collaborate effectively with various stakeholders across the organization
• You look for ways to do, instead of reasons not to. You are high agency, high ownership in everything you do. You know we own our future, only we can make it happen.  If you find something that keeps us from our mission, you own it or work collaboratively with others until you find the right owner of it.
• Where some see impossible, you see a way: You have the strong conviction in our ability to innovate and bring financial services, and financial confidence to everyone across the continent. You turn obstacles into opportunity, chance into change.
• You move fast and fix things. You publish early and often, when you fail you learn and go again. You know that speed gives you the licence to fail, because you’re moving fast enough to correct course.
• You love creating more with less. Knowing that the biggest impact is born of the smallest acts, scale is built into your thinking from day 1. This is not about meeting the needs of thousands; it’s about exceeding the needs of millions. And working through small and mighty teams is way we’ll do it. 
• You seek out and value different perspectives. Believing that when we change how we look at things, how things look for us also changes. Making tomorrow not just different, but better.

Personal Attributes

Balances stakeholders – Contributing through others

Tech savvy – Contributing through others

Plans and aligns – Contributing through others

Collaborates – Contributing strategically

Cultivates innovation – Contributing independently

Nimble learning – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient – Contributing through others

Collaborates – Contributing through others

Cultivates innovation – Contributing through others

Customer focus – Contributing through others

Drives results – Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

The closing date is 28 February 2025.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Actuarial and Data Specialist: Group Actuarial (JHB/CPT)

Location:  

Sandton, Gauteng, ZA

Company:  Sanlam Group

Who are we?

Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well as 20 years since demutualisation and listing in South Africa and Namibia. Sanlam is one of the largest internationally active insurance groups in the world with a presence in 31 countries and has the biggest non-banking financial services footprint on the African continent.

The Group’s five business clusters (Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz and Santam) house the Group’s business operations. The Group Office provides strategic direction and support to the five clusters, assisting them in realising their strategies and meeting their business objectives. The Group Office is responsible for governance and for the Group’s centralised functions, which include: Finance, Actuarial and Risk Management, Strategy, Human Resources, Market Development and Sustainability.

What will you do?

The role is within the Sanlam Group Balance Sheet Management function. The candidate will assist in the implementation of the data strategy and providing balance sheet and risk insights to enable and Group Balance Sheet Management and Group Risk teams to effectively and holistically manage and monitor the balance sheet exposures and to enhance reporting to Sanlam’s Chief Actuary and Chief Risk Officer, the wider Group Actuarial team and other stakeholders. This includes sourcing the required data from different sources, maintaining the data infrastructure, manipulating data, developing and maintaining models.

What will make you successful in this role?

• Responsible for utilising data science to deliver value to our clients and business.  
• Assesses the effectiveness and accuracy of new data sources and data gathering techniques.
• Enhance data collection procedures to include information that is relevant for building analytic systems
• Provides statistical analysis, forecasting, predictive modelling, simulation, machine learning and optimisation to discover trends, opportunities and threats. Findings should be shared regularly with business users using data visualisation techniques, in a collaborative fashion.
• Proposes solutions and strategies to business challenges
• Remains current with developments in data science technology and methodologies. Must have proficiency in Meta language. Must be proficient in SQL. Requires moderate supervision.
• Under general supervision, performs assignments of actuarial-related duties such as consolidating, forecasting and scenario testing Group Equity Value and Solvency metrics.

Qualification and Experience

• Quantitative Degree in BSC Mathematics, Actuarial Science or Engineering
• Experience in data analytics, data management and model building and working on various data systems
• 2+ years experience in Financial Services (Insurance would be advantageous)
• Understanding of balance sheet related items
• Experience in programming languages such as Python, SQL, VBA and data visualization tools such as PowerBI
• Ability to adapt and learn new technologies

Knowledge and Skills

IT Data Analysis

Data Mining

Advanced analytics to address business requirements

New technologies and methodologies

Predictive Analytics

Personal Attributes

Interpersonal savvy – Contributing independently

Decision quality – Contributing independently

Optimises work processes – Contributing independently

Plans and aligns – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient – Contributing independently

Collaborates – Contributing independently

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Drives results – Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The closing date for applications is 05 March 2025.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Actuarial Analyst | Based in Sandton

Location:  

Sandton, Gauteng, ZA

Company:  Sanlam Group

Who are we?

At SanlamAllianz, we are proud of being the largest Pan-African, non-banking financial services organization on the continent. Our dynamic operations span across 27 African countries (excluding South Africa), and our business is focused on life insurance, general insurance, retail credit, health, bancassurance, and asset management. Our core values – Innovation, Care, Integrity and Collaboration – guide our vision of distinguishing ourselves as the most admired financial services group in Africa. We nurture a high-performance, energising and engaging culture. Why? Because we, as employees of SanlamAllianz, understand the importance of feeling cared for, empowered, challenged to produce our best work and live with confidence.

What will you do?

The successful candidate will report to one of the Actuarial Managers within the SanlamAllianz Life Actuarial Reporting team. 

The role is responsible for performing the life insurance actuarial function for an assigned business within the SanlamAllianz portfolio. Specifically, this means taking responsibility for the delivery in line with the overall SanlamAllianz requirements and processes. 

What will make you successful in this role?

The key responsibilities set out below are primarily focused on the assigned life insurance business, however, in the spirit of collaboration, the role will also be expected to make a broader contribution towards the continuous support and development of the SanlamAllianz Life actuarial function.

Financial Reporting

• Deliver high quality, timeous and adequate actuarial reporting for management and statutory purposes based on overall SanlamAllianz requirements.
• Specifically, delivery of actuarial valuations, value of new business, embedded value (EV) and the analysis of EV earnings, capital requirements including SAM solvency.
• Delivery of asset-liability management and the experience analyses.
• Report on financial soundness, specifically capital requirements and return on capital.
• Delivery of actuarial content into the actuarial and life reinsurance and underwriting committees as per the annual planner.
• Participation in and oversight of local actuarial committees.

Planning, budgeting and profitability management

• Actuarial delivery of the planning and budgeting process in alignment with overall SanlamAllianz requirements.

Actuarial Governance

• Ensure the integrity of actuarial reporting by maintaining a robust control environment.
• Oversee the local actuarial teams and ensure high performance and compliance with SanlamAllianz standards.
• Ensure that model governance requirements and standards are met.
• Maintain and improve the internal control environment within the actuarial processes.
• Oversee an effective internal and external audit execution for actuarial.

Strategic input, direction and alignment

• Support the local entities through discovering and sharing insights, participating in budgeting processes, analysing key financial and performance results, and providing technical actuarial support.
• Stay abreast of market trends, relevant legislation and events in appropriate statutory bodies.

Stakeholder engagement and relationship management

• Build, develop and maximise effective relationships and manage expectations with all relevant stakeholders including in-country finance and actuarial teams.
• Ensure that SanlamAllianz Life operates in accordance with relevant laws, regulation and actuarial and accounting standards applicable to its operations across all its markets and respective shareholder standards.
• Contribute to the interpretation and understanding of, as well as related adequate business responses to proposed regulatory and other external changes.
   

Qualification and Experience

• Nearly Qualified Fellow of the Actuarial Society of South Africa or good progress with actuarial exams
• Minimum 3 years related experience in Financial Services
• Experience with IFRS 17 valuations, EV, VNB and SAM bases will be beneficial
• A proven track record of high performance
   

Knowledge and Skills

• An understanding of life insurance actuarial valuations, solvency, and products
• Knowledge of financial and actuarial IT systems, reporting, and problem-solving
• Excellent verbal and written communication abilities
• Proven business acumen
   

Personal Attributes

Self-development – Contributing independently

Interpersonal savvy – Contributing independently

Nimble learning – Contributing independently

Tech savvy – Contributing independently

Core Competencies

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Drives results – Contributing independently

Collaborates – Contributing independently

Being resilient – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Technical Specialist (InfoArchive)

Location:  

Bellville, Western Cape, ZA

Company:  Sanlam Group

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

The candidate hired for this role will be tasked to manage and support the OpenText InfoArchive data archiving platform and processes for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different InfoArchive processes.

What will make you successful in this role?

• Configure and support implementation solutions utilizing the OpenText InfoArchive platform 
• Work with integrated solutions using InfoArchive technologies
• Technical experience working with PostgreSQL
• Implement or  install, upgrade and maintenance of 3rd party software solutions
• Lead and assist with the creation of technical documentation and operating procedures supporting the build-out of client solutions on the InfoArchive platform 
• Task estimations and work allocation recommendations
• Execution of disaster recovery processes and tests
• Report on progress of technical tasks
• Maintain, and enhance systems based on business requirements using approved technologies standards
• Production support and standby duty
• Transition knowledge to team colleagues

Qualification

• Matric
• Relevant IT qualification will be recommended

Experience

• Minimum of 1 years’ experience working with InfoArchive
• Development experience

Knowledge

• Solutions development and design
• Database skills
• Knowledge of Enterprise Content Management technologies and processes
• Ability to manage problems and liaise with relevant support areas to resolve the problem timeously
• Completed InfoArchive training

Personal Attributes

Optimises work processes – Contributing independently

Plans and aligns – Contributing independently

Communicates effectively – Contributing independently

Cultivates innovation – Contributing independently

Nimble learning – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient – Contributing independently

Collaborates – Contributing independently

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Drives results – Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

The closing date is 28 February 2025.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Click here to apply

We wish you all the best with your applications.