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Store Planner
Listing reference: woolw_001132
Listing status: Online
Apply by: 2 May 2025
Position summary
Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Western Cape
Contract: Permanent
EE position: No
Introduction
Assist and support the Planner with administrative tasks and analysis required to deliver optimum availability and profitable stock investments.
Job description
- Develop and Execute Channel Plan
• Develop cross plan per centralised grading parameters in line with critical path.
Ensure exceptions are executed as agreed with Central Planning.
• Ensure New Stores are stocked to plan – in line with Location brief and critical
path.
• Conduct Post seasonal analysis with regards to size, store and product
performance and identify exceptions to inform grading exceptions (move to
data analysis).
• Maintain On the Dot parameter tool timeously to inform agreed stock
parameters and optimised sales.
- Develop and Execute Allocations
• Prioritise allocations based on trading, monthly launches and monthly intake
forecast.
• Monitor and analyse store performance against plan and provide accurate and
timeous information to optimise decision making.
• Capture and update sizing ratios in RMS and sizing tool.
• Create size profile & size ratios for each product to optimise allocations and
future orders. - Data analysis & reporting
• Analyse store performance and provide accurate and timeous information to
optimise business decision making.
• Conduct grade analysis and present findings to planner and central planning
team for action.
• Check In-season exceptions and suggest possible resolution to planner or
action where appropriate. For example – availability, size profile including on
order ratio.
• Assist stores in resolving any queries relating to stock.
Minimum requirements
• Relevant retail/ business qualification
• 2 years retail experience( minimum)
• Numerical, analytical and interpretive ability
• Analytical capability (core skill, non-negotiable)
• Efficient and accurate attention to detail
• Commercial understanding and a merchant mind set
• Good working knowledge of computer software, with intermediate to advanced working experience on Excel and Cognos reporting skills
• Assertive, effective communication and interpersonal skills
• Action orientated and deadline driven
• Problem solving ability
• Ability to use own initiative and be proactive
• Ability to work independently and decision making-ability
• Excellent planning and organising skills
• Customer Service Orientation
• Self-starter with the ability to work independently with confidence
PLANNER: PROTEIN AND DAIRY
Listing reference: woolw_001165
Listing status: Online
Apply by: 2 May 2025
Position summary
Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Western Cape
Contract: Permanent
Remuneration: MARKET RELATED
EE position: No
Introduction
Maximise trading opportunities by providing accurate forecasts of customer demand through management by exception, optimising inventory management through the supply chain and store catalogues within defined parameters.
Job description
- Optimise the continuous availability of product in the department to meet customer demand
- Contribute to the department plan with a specific focus on planning objectives and requirements
- Develop and manage the department plan in line with planning principles to ensure Food Range (depth & breadth of range) delivers availability, sales and profitable growth
- Communicate and ensure adherence to all key objectives and priorities from the Category Operating Plan to the department teams
- Assist department team to prioritise objectives and resources to deliver operating plan, both from a product and people perspective
- Define, set and monitor product flow models and integrate with Supply Chain and cross functional team to ensure delivery of the department plans
- Contribute to the Category Scorecards to ensure stretch budgets and targets are set for the department
- Review department performance against Department Scorecards
- Integrate with team to set and achieve operational KPI’s – Sales, waste, availability, and financial accountable contribution of the Foods Department.
- Set, monitor and deliver inventory plans and achieve all inventory targets (sales, service levels, stock cover, forecast accuracy, waste cost %, availability) in line with customer availability objectives for the Category Operating Plan
- Provide input and influence the replenishment processes and key inventory levers
- Complete the analysis of historical performance to feedback to trading team with regards to opportunities and risks and that these are considered in the development of future plans
- Participate and influence in all department reviews by ensuring that the Planning KPI’s analysis is ready for the reviews
- Minimise waste and write offs of product.
- Support the team from a planning perspective to actively ensure that GBJ projects are successful.
- Build key relationships with suppliers and stores to drive effective process management within the category.
- Contribute to the development of an integrated category/development plan that delivers a product range that in turn delivers profitable growth, whilst being mindful of planning principles.
Minimum requirements
- Preferably B.Com Degree/Commercial qualification
- Ideally 3 – 5 years planning/commercial experience planning
- Understanding of the respective category is advantageous
- Good computer literacy, with an above average grasp of all office applications
- Must have good knowledge of supply chain operations i.e. Suppliers , DC, Stores and understands the supply chain concepts and values
- Very good analytical and numerical ability
- Very good planning and organisational ability
- Very good business acumen, judgement and problem-solving skills
- Very good team player, demonstrates integration skills in all interactions
- Ability to deliver good results under stressful situations
- Proven ability to effectively use a statistical forecasting tool
- Proven ability to evaluate availability and waste metrics and implement integrated solutions that deliver category profitability targets
- Good understanding of supply chains/ inventory management systems and their processes (e.g. LDE forecasting), order management
- Good understanding of stores, customer and product profiles, and their relationship to range/ catalogue and space planning
Accountant II (Central Accounting)
Listing reference: woolw_001172
Listing status: Online
Apply by: 30 April 2025
Position summary
Industry: Financial Services
Job category: Financial Accounting
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
To provide the business with accurate recording, processing, monitoring and reporting of all assets and liabilities within the function. To deliver the Central Accounting function ensuring all assets and liabilities are fairly stated and profit/loss amounts are accurately and timeously recorded.
Job description
Manual Accounting:
· Deliver prepayments, accruals and other month end journals to ensure expenses and income are accurately and timeously recorded.
· Maintain schedule of all finance leases and calculations to ensure that leases are accounted for in accordance with accounting standards.
· Complete monthly manual billing calculations and assist in resolving issues.
· Complete monthly reconciliations with reconciling differences clearly highlighted and timeously resolved.
· Complete monthly Working Capital for Board Pack Review.
· Complete settlement discount reallocation monthly.
· Complete monthly inter-company reconciliations with reconciling differences clearly highlighted and timeously resolved.
· Complete intercompany VAT calculation and billing monthly.
Management Reporting
· Deliver specific monthly management reporting for the Central Accounting department, including performance measures (KPI’s), statistical and operational reports.
· Ensure fully reconciled Balance Sheet accounts and ensure that all impairment provisions are made.
· Ensure fully reconciled Balance Sheet account recon for intercompany accounts with all variances identified.
· Maintain up-to-date knowledge of current accounting trends and ensure compliance with IFRS.
· Continuously identify opportunities to improve and streamline finance processes, in particular focusing on minimising manual processes.
· Understand internal financial controls and ensure operating effectively.
· Maintain the finance policy manual and provide input into finance policies, principles and procedures.
· Manage delivery of audit requirements and ensure all audit points are timeously resolved or commented on.
· Monitor current systems and controls related to assets and capital expenditure to ensure compliance with procedures and to raise concerns regarding non-compliance.
Minimum requirements
Technical skills:
· Accounting degree or Diploma (B.com or equivalent)
· Financial Modelling Skills
· Sound understanding of accounting processes and control requirements
· 3-4 years’ experience in an accounting environment
· Ability to document and implement financial processes in a large organisation
· Strong excel skills and the ability to work with large volume of data
Finance Trade Payables (Direct Store Deliveries)
Listing reference: woolw_001171
Listing status: Online
Apply by: 1 May 2025
Position summary
Industry: Financial Services
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
To manage local trade supplier accounts, administer payments and analyse supplier accounts.
Job description
- Matching and authorizing off all relevant invoices in Reim (Grn’s/Po’s)
- Resolve quantity and cost price disputes timeously
- Administer and resolving of supplier queries
- Identify supplier not due for payment and any adjustments
- Forward supporting documentation to supplier as per the remittance advice
- Record balances and ageing as per supplier statements
- Perform monthly supplier analysis
- Perform age analysis by supplier and drive clearing thereof
- Follow-up all queries
- Ensure that master data for new and amended supplier accounts are accurate
- Escalate issues and communicate to the Accountant/Manager any non-adherence to procedures and controls
- Manage the CA incident logged and adhere to the SLA agreement
- Ensure that all documents are kept in line with WW policy and Legal requirements and properly filed and/or timeously sent for archiving
- Identify and communicate any bottlenecks and late documentation.
- Deliver high performance consistently
- Maintain a good relationship with customers and the rest of the team
Minimum requirements
Technical Skills
- Diploma in Accounting (6month/intermediate stage) or equivalent
- Elementary Accounting Ability/ Reconciliation/ Accounting experience and ability
- Computer literacy – Oracle, RMS, Excel
- High problem solving ability
- Minimum of 5 years reconciliation experience
Behavioral Skills
- Personal Effectiveness
- Passion for the brand and customers
- Thinking strategically and commercially
- Leading Transformation
- Connecting People
- Delivering high performance
- Having a merchant mindset
- Making insightful business decisions
- Driving quality
- Planning and organizing
Accounts Receivable Accountant II
Listing reference: woolw_001170
Listing status: Online
Apply by: 1 May 2025
Position summary
Industry: Financial Services
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
To deliver all the required accounting general ledger reconciliations and controls to ensure effective and accurate reporting of accounts receivables.
Job description
· Manage Transactional recording and risk on a weekly basis
· Ensure all journals are accurately processed to mitigate risk.
· Ensure that the provision for doubtful debts is maintained monthly.
· Ensure that GL Reconciliations are completed timeously and reviewed, and all issues are promptly highlighted.
· Ensure that the subledger reconciliation is performed weekly.
· Ensure that the subledger closing takes place weekly.
· Manage ED Loan portfolio by providing support to the ED loan team in terms of providing financial information as requested and to ensure loans are accurately reflected.
· Ensure that the interest on ED Loan customers is processed timeously
· Maintain Debtors master data by ensuring that all new customer applications are complete and existing customer information is updated in Oracle.
· Ensure all existing new leases for property are accurately maintained per the existing lease agreement and all new lease templates are created in Property manager module in Oracle.
· Prepare monthly reporting packs and commentary within the specified deadlines.
· Responsible for liaising with the external and internal auditors when required.
· Ensure monthly intercompany billings are processed timeously.
Minimum requirements
Qualification and Experience
· Relevant Financial qualification – B Comm or equivalent
· 4 years’ experience in Central Finance environment
· Sound understanding of IFRS, accounting processes and internal controls
· Deadline driven
· Excellent verbal and written communication skills
· Strategic and proactive approach to problem solving
· Proven competence in Excel and Oracle financial systems.
Behavioural Skills:
· Personal Effectiveness
· Team leadership
· Passion for the brand and customers
· Connecting people
· Delivering high performance
· Having an accounting mind-set
· Making insightful business decisions
· Driving quality
· Planning and organizing
Social Customer Care Manager
Listing reference: woolw_001167
Listing status: Online
Apply by: 30 April 2025
Position summary
Industry: Media, Audiovisual & Publishing
Job category: Media planning and Purchasing
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
This role is responsible for the development and execution of effective customer care engagements on social media, including engaging, resolving and escalating issues directly from customers. This role is particularly focused on Community Management yet may be expected to assist across the Communications media team if required.
Job description
· Ensure Woolworths social media communication reflects the Values of our business including Customer First, Quality, Inspiration, In Touch, Responsibility, Integrity and Collaboration.
· Monitor customer engagements on social media channels and report on trends, sentiment and performance of content with a customer lens.
· Respond to and resolve customer questions and concerns on all topics – positive and negative – regarding store, online and marketing operations.
· Escalate legal concerns and perceived social media crises.
· Strengthen the social media community online and protect the Woolies reputation.
· Welcome, encourage and nurture customer connections with our brand on social media, including exploration of up-selling and cross-selling opportunities.
· Capable of actioning measurement tagging, reporting and analytics, messaging, branding, some creative and content, and the necessary backend technical updates needed.
· Responsible for staying abreast of the latest trends in platform-specific social media communications in order to strengthen our messaging and brand positioning.
· Weekly and monthly reports to be compiled and supplied as needed.
Minimum requirements
· Relevant diploma/ degree
· Minimum 5 years of experience with a firm understanding of Customer Care tasks and Digital Marketing and Communications practices.
· Excellent written, verbal and presentation communication skills.
· Ability to deal with stress and the ability to manage emotionally charged scenarios
· Strong stakeholder management skills
· Balanced creative and analytical thinking style
· Ability to make effective, agile decisions
· Energy and resilience
· Knowledge of content channel strategy, marketing metrics, CRM, acquisition databases, search, web technologies, social media analytical tools.
· Keen understanding of content optimization through consistent tone, visual and brand guidelines, and key messaging.
· Experience effectively collaborating across multiple teams, business units and managing agencies.
· Results oriented.
· Ability to influence and persuade key stakeholders.
· Plays a leading and supporting role in implementing initiatives at team level.
· Self-motivated with the ability to challenge the status quo and inspire others
Social Media Specialist
Listing reference: woolw_001168
Listing status: Online
Apply by: 30 April 2025
Position summary
Industry: Media, Audiovisual & Publishing
Job category: Media planning and Purchasing
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
This role is responsible for the execution of strategy and inputting into the development of top class organic social media. This includes the sourcing, planning, scheduling and reporting on social channels including Facebook, Instagram, Twitter, TikTok and more. This role is particularly focused on organic social media, yet may be expected to assist across the communications team if required.
Job description
· Ensure Woolworths social media reflects the Values of our business including Customer First, Quality, Inspiration, In Touch, Responsibility, Integrity and Collaboration.
· Assisting in developing social media content and community strategies that foster community spirit and engaging dialogue in line with the Woolworths Brand Values.
· Manage and lead Social Media Consultants to achieve excellent outcomes.
· Assisting with the production of various content types and advertising material across social platforms.
· Ensuring all social content developed is appropriate, relevant and effectively meets strategy, trade, online and campaign requirements.
· Maintaining effective social and digital media journeys, allowing for the prompt and accurate dissemination of information and to customers on social media.
· Maintaining creativity and thought leadership in the Communications Team and Woolworths business as a whole.
· Keeping abreast of local and international social content trends, including pop culture references and customer interests, to benchmark Woolworths to a global standard.
· Connect with brand and creative teams to ensure social content is available and in line with the strategy.
· Execute and evolve best practices for social media.
· Knowledge of measurement tagging, reporting and analytics, messaging, branding, creative and content, backend technical and database considerations.
· Track and analyse content metrics and tie budget, plans and programs to the achievement of agreed upon KPIs
· Strengthen and grow the social media pages and protect the Woolies reputation
· Compile and supply weekly and monthly reports as required.
Minimum requirements
· Relevant diploma/ degree
· Minimum 5 years of experience with a firm understanding of Social Media Marketing and Communications practices.
· Excellent written, verbal and presentation communication skills.
· People management and capable of leading by example.
· Ability to deal with stress
· Strong stakeholder management skills
· Balanced creative and analytical thinking style
· Ability to make effective, agile decisions
· Energy and resilience
· Knowledge of content channel strategy, marketing metrics, CRM, acquisition databases, search, web technologies, social analytical tools.
· Keen understanding of content optimization through consistent tone, visual and brand guidelines, and key messaging.
· Experience effectively collaborating across multiple teams, business units and managing agencies.
· Results oriented.
· Ability to influence and persuade key stakeholders.
· Plays a leading and supporting role in implementing initiatives at team level.
· Self-motivated with the ability to challenge the status quo and inspire others
SITE SUPPORT MANAGER
Listing reference: woolw_001176
Listing status: Online
Apply by: 1 May 2025
Position summary
Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Gauteng
Contract: Permanent
Remuneration: MARKET RELATED
EE position: No
Introduction
Are you interested in a Site Support Manager career in Woolworths Supply Chain and Logistics?
Job description
Main Purpose
- To cost effectively manage all site support services to ensure the effective running of the site.
- Key Responsibilities
- Execution of one-year operating plan that optimize site support.
- Control one year budget to deliver plan.
- Manager the delivery of site support operational service levels
- Management of all site support contracts through SLA’s
- Manage corporate governance requirements including financial controls, business continuity plans and legal compliance.
- Effectively use INVOCOM’s to ensure the involvement of all employees in improving operational excellence.
- Contribute to Continuity Planning and ensure adequate contingencies are in place.
- Build, develop and entrench a high-performance culture within the Supply Chain Site services team by providing leadership, guidance, support and hands-on coaching to the managers and staff.
- Manage the EE targets, integrated performance management, talent management, succession planning, reward and recognition and employee relations in line with business requirements.
- Manage and adhere to UPN policies and procedures and corporate governance principles.
- Conduct benchmarking and implement continuous improvement projects.
- Demonstrate effective leadership aligned to the Woolworths Values to ensure delivery of the Supply Chain Strategy.
Key Competencies
- Commercial background
- Project management
- Tendering and contract management
- OHASA management and Environmental management
- Ability to work under pressure whilst maintaining attention to detail
- Able to work flexible hours in line with the business requirements
- Ability to analyse and interpret financial and performance indicators at a detailed level.
- Demonstrates a thorough understanding of the business measures and targets relating to own role
- In depth knowledge of relevant Health and Safety legislation
- Ability to quickly develop a knowledge and understanding of the suppliers’, customer and service provider business and demonstrates a passion for customer delivery
- Demonstrates an understanding of the impact of own role on service delivery to internal and external customers
- Customer Service mindset
- Have an understanding of relevant legislation
- Knowledge of Performance Management Systems
- Knowledge of Employee Relations procedures
Minimum requirements
OTHER JOB REQUIREMENTS
What theoretical knowledge (e.g. degree / diploma) does the job require?
- Knowledge of Employee Relations procedures
- Matric and a Qualification in Health & Safey, Facilities Management or related Diploma/Degree
- Electrical and/or Mechanical N4 Certificate is essential
- Trade Test (Red Seal) Qualification/Millwright is essential
- Project Management
What experience (e.g. previous exposure) does the job require?
- 3-5 years’ working experience in quality assurance interventions, contract management, including relevant legal requirements
- 5 years’ working experience as a Millwright which includes the following:
- Planned maintenance
- Air Conditioning and Refrigeration experience
- Siemens PLC exposure and experience is advantageous
- Management Experience
Other key requirements
The deliverables are not limited to the accountabilities specified in the job advert. These key accountabilities highlight the focus areas of the job. Specific and/or additional deliverables can be requested by management. The key responsibilities and accountabilities may change from time to time in response to changes in business strategy, operational requirements, and shift rotation.
“As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions”.
Store Specialist: Beauty
Listing reference: woolw_001177
Listing status: Online
Apply by: 24 May 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Bellville
Contract: Permanent
EE position: No
Introduction
To promote the Woolworths beauty range to the customer utilizing specialist knowledge to maximize sales by influencing and driving availability of the right products at the right time whilst exceeding customer expectations.
Job description
Join Our Team as a Beauty Specialist!
We are looking for a passionate and knowledgeable Beauty Specialist to join our team at the beauty counter. If you love beauty products and helping people look and feel their best, we want to hear from you!
Requirements:
1. Expert Knowledge of Beauty Products: You should have a strong understanding of a wide range of beauty products. You’ll use your expertise to recommend the perfect items for our customers’ unique needs, while staying updated on the latest beauty trends and innovations.
2. Exceptional Customer Service Skills: You must be approachable, friendly, and eager to engage with customers. The ability to listen to their needs and provide personalized beauty advice will be key to delivering an outstanding shopping experience.
3. Sales Driven & Goal-Oriented: You’ll be confident in promoting products and meeting sales goals, with a knack for upselling in a way that feels natural and beneficial for the customer.
If you’re ready to inspire beauty and make a difference in customers’ lives, apply now and be a part of our dynamic team!
Minimum requirements
· Be available and flexible to work different shifts and across the store.
· Have relevant experience and skills in beauty.
· Passion for retail and selling.
· “Living the Brand” – personal leadership and attitude to work.
· Passion for Customer – establish lifelong relationships with our customers.
· Versatile communication Skills
· Attention to detail/ accuracy.
· Able to work well within a team.
· Problem solving ability.
· Proactive/Initiative
· Action and results driven.
· Well-groomed with appropriate use of cosmetics
PRODUCT DEVELOPER: FRESH JUICE
Listing reference: woolw_001173
Listing status: Online
Apply by: 2 May 2025
Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
A Creative with high standards of quality, and high attention to detail… does this describe you? This great opportunity could be your next… As a Product Developer in a world-class food retailer, you will execute our customer-centric product strategy. Your key focus will be to develop and deliver innovative commercially viable product solutions that are anchored in quality and sustainability that will influence the way our nation eats. You will guide and motivate teams and key stakeholders, to collaboratively deliver a customer-centric product strategy.
Job description
- Integrate and implement product strategy into development plans for the relevant department(s):
– Understand the retail competitor market & customer need states to meet and exceed expectations.
– Apply customer & trends insights into product development briefs for suppliers.
- Drive and maintain a world-class sustainable product and packaging standard and framework:
– Integrate with Central Quality & Suppliers to conduct and analyse comparative and directional benchmarking and translate outcomes into product plans where applicable.
– Display a clear understanding of the science (cooking, cooking processes, growing programs, aesthetics, sensorial elements, safety aspects) of the relevant category, while keeping abreast and implementing new advancements where relevant.
- Inspire and influence the product teams and key stakeholders to deliver industry leadership positions:
– Collaboratively and inclusively integrate with key stakeholders in achieving key product development milestones, ensuring a commercial and sustainability lens is considered at all times.
– Timeously achieve milestones by consistently encouraging and aligning quality outputs
- Amplify and embody an environment of creativity, growth, knowledge and empowerment:
– Demonstrate a strong work ethic and commitment to quality, setting a high standard for the team to follow.
– Understand and actively share culinary and technical product knowledge with suppliers, matrix, and PD teams.
- Drive, integrate, and own product development processes and supporting systems:
– Ensure alignment and integration with the Packaging Support Specialist to ensure packaging is considered throughout the development process.
– Demonstrate a clear understanding of how delicious products are developed from conceptualisation to post-launch on shelf, including production processes within our supplier base.
Minimum requirements
- Relevant Degree/ Diploma/ Qualification in Food and Consumer Science, Chef, Horticulture, or Food Technology/ Science.
- 3-5 years’ experience in the food industry or relevant industry experience.
- Minimum 1-year experience in Food product development, Retail, FMCG brand management or hospitality essential.
- Experience of working cross functionally or within a matrix organization.
- Courses & experience within the field of brand management, product ranging, and development.
- Demonstrate strategic intent and holistic approach.
- Commercial Acumen
- Strong collaboration and communication skills
- Customer Centric
- Project Management skills
- Confident and Passionate Ambassador
- Product Expertise in gifting
- Innovation Mindset
- Retail & Related Industry Knowledge
- Data Intelligence skills
- Willingness to travel locally and internationally.
Store Specialist: Kitchen/Baker
Listing reference: woolw_001178
Listing status: Online
Apply by: 1 May 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Bellville
Contract: Permanent
EE position: No
Introduction
To give customers a great experience at the Kitchen/Bakery counter by preparing and serving quality food with care, energy and pride. This includes following the right processes, keeping things clean and safe, and taking every chance to connect with customers, inspire purchases and make their day a little better.
Job description
KEY OUTCOMES
Connects with customers and delivers warm, friendly service
• Greet every customer with a smile and a welcoming attitude.
• Be friendly, attentive and ready to help at all times.
• Create positive and memorable moments for customers at the counter.
Engages customers and inspires purchases
• Ask questions to understand what the customer is looking for.
• Suggest great options, recommend something new or popular.
• Talk about the products with energy and passion to help customers choose.
• Spot opportunities to upsell or cross-sell in a natural, helpful way.
Supports seamless shopping across all channels
• Let customers know about online ordering, promotions or loyalty tools.
• Help them make use of store services that make shopping easier.
Knows the products and shares with confidence
• Stay informed about what’s in stock, what’s new and what’s on promotion.
• Explain the features and benefits of products clearly and simply.
Keeps the counter looking full and fresh
• Make sure displays are always appealing and well stocked.
• Remove any waste quickly and follow all stock rotation practices.
Follows hygiene, safety and shop-keeping standards
• Follow all hygiene, food safety and cleaning procedures.
• Complete regular checks like temperature logs and equipment tests.
• Keep pricing accurate and up to date.
Helps prevent shrinkage
• Report anything suspicious and follow loss prevention guidelines.
• Handle stock carefully and stick to correct processes.
Leads by example
• Show reliability in attendance, timekeeping, hygiene and uniform.
• Stay up to date by attending daily team briefings.
• Bring energy, care and focus to every shift.
Minimum requirements
KEY OUTCOMES
Connects with customers and delivers warm, friendly service
• Greet every customer with a smile and a welcoming attitude.
• Be friendly, attentive and ready to help at all times.
• Create positive and memorable moments for customers at the counter.
Engages customers and inspires purchases
• Ask questions to understand what the customer is looking for.
• Suggest great options, recommend something new or popular.
• Talk about the products with energy and passion to help customers choose.
• Spot opportunities to upsell or cross-sell in a natural, helpful way.
Supports seamless shopping across all channels
• Let customers know about online ordering, promotions or loyalty tools.
• Help them make use of store services that make shopping easier.
Knows the products and shares with confidence
• Stay informed about what’s in stock, what’s new and what’s on promotion.
• Explain the features and benefits of products clearly and simply.
Keeps the counter looking full and fresh
• Make sure displays are always appealing and well stocked.
• Remove any waste quickly and follow all stock rotation practices.
Follows hygiene, safety and shop-keeping standards
• Follow all hygiene, food safety and cleaning procedures.
• Complete regular checks like temperature logs and equipment tests.
• Keep pricing accurate and up to date.
Helps prevent shrinkage
• Report anything suspicious and follow loss prevention guidelines.
• Handle stock carefully and stick to correct processes.
Leads by example
• Show reliability in attendance, timekeeping, hygiene and uniform.
• Stay up to date by attending daily team briefings.
• Bring energy, care and focus to every shift.
Communication
• Speaks clearly and confidently with both customers and team members.
• Listens carefully and makes sure messages are understood.
• Writes short, professional notes or emails when needed.
Planning and Organising
• Plans out daily tasks and uses time well.
• Knows what needs to be done first and what can wait.
• Sticks to timelines and keeps things running smoothly.
Attention to Detail
• Keeps the counter and displays looking their best.
• Makes sure products are fresh, correctly priced, and ready to serve.
• Follows instructions carefully to get things right the first time.
Teamwork
• Works well with others and supports team goals.
• Shares ideas and helps teammates when needed.
• Brings a positive attitude to the team.
Finance Assistant I: Imports
Listing reference: woolw_001169
Listing status: Online
Apply by: 1 May 2025
Position summary
Industry: Financial Services
Job category: Financial Accounting
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
Ensure accurate and timeous payments for import suppliers by ensuring all invoices are processed accurately by the RPA system.
Job description
- Ensure that all international and local payments to suppliers are completed timeously and accurately based on the terms of payment.
- Update reports daily and proactively manage the active shipments via tracker.
- Follow up on any missing shipment documents with the relevant business unit.
- Communicate invoice queries to the RPA team on daily basis and monitor the resolution of the queries.
- Support the costing process by ensuring invoices are processed timeously and accurately.
- Respond timeously to all queries raised by suppliers.
- Assist with internal & external audit requests and queries.
- Maintain and encourage professional relationships with suppliers, internal stakeholders and the rest of the team.
- Ad hoc reporting as requested by management.
Minimum requirements
Technical Skills:
- Diploma in Accounting (12 month / intermediate stage) or equivalent
- 2-3 years Imports/Local payments experience is essential
- Computer Literacy – Good excel skills , Oracle Financials, Tradecloud, Standard Bank Business Online.
- Assertive and able to communicate effectively .
- High problem- solving ability (proactiveness).
- Numerical, analytical and interpretive ability.
- Deadline driven.
Behavioural Skills:
- Personal Effectiveness
- Passion for the brand and customers
- Thinking strategically and commercially
- Leading Transformation
- Connecting people
- Delivering high performance
- Having a merchant mindset
- Making insightful business decisions
- Driving quality
- Planning and organising
We wish you all the best with your applications
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