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Ops Manager: Customs
Position Reports to: Manager: Customs
Division: Customs Border Ports of Entry
Location: Pretoria Central, Gauteng North
Advert Closing Date: 20 May 2025
About the Position
An exciting opportunity is available for an energetic, self-motivated, and dynamic Operations Manager Vat Export Incentive Scheme (VEIS) team within Customs & Excise portfolio. The incumbent will be responsible for providing steward leadership and ensuring that Customs Compliance processes are executed with Customs & Excise legislation. Furthermore, the applicant must be able to work under pressure, have zero tolerance for corruption, be available to work flexible operational hours and remain professional in dealing with both internal and external stakeholders.
Job Purpose
To plan, manage and monitor the implementation of Customs Travellers Refund activities and end-to-end processes, by managing the internal operations, external VRA operations and resources within Customs division, in order to deliver on approved operational plans and to continuously enhance service delivery.
Education and Experience
• Bachelor’s Degree / Advanced Diploma (NQF 7) in Business Management / Auditing / Accounting related field AND 5-7
years’ experience in a Customs administration / import and export related experience, of which 1 year at supervisory
level.
ALTERNATE:
• Senior Certificate (NQF 4) and 10 years’ experience in a Customs administration / import and export related experience,
of which 1 year at supervisory level.
Minimum Qualification & Experience Required
• Bachelor’s Degree / Advanced Diploma (NQF 7) in Business Management / Auditing / Accounting related
field AND 5-7 years’ experience in an import and export related experience, of which 1 year at supervisory level. OR
• Senior Certificate (NQF 4) and 10 years Customs administration / import and export related experience, of which
1 year at supervisory level.
Minimum Functional Requirements
Job Outputs:
Process
• Develop and align the functional operating model and value chain in relation to the organisational mandate,
in partnership with stakeholders.
• Plan, lead and see through the execution until finalization Customs Compliance Audits for limited-scope and or
full-scope complex cases.
• Provide counsel to team on audit processes and governance area whilst ensuring consistency in application of
SOPs across all audits conducted.
• Consult with clients or stakeholders on complex issues and give technical advice to ensure the correct application
of relevant legislation.
• Provide input into and implement the functional strategy for the business unit (PCA), in line with best practice and
SARS strategic objectives.
• Manage & sustain corporate governance activities, including AG, Internal Audit, QMS, Office Assurance & Management
Control Programmes within the team.
• Frequently report on progress of – team against pre-defined objectives and standards, ensuring accurate
representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of
improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome
problems and to provide solutions.
Governance
• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and
expose previously unknown liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and
expose liabilities.
• Understand the delegation of authority associated to approval levels and knowledge of how to escalate within the
framework.
People
• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership
with specialised areas.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Build strong relationships through providing direction and leadership to own team and expressing positive
expectations.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and
quality standards.
• Maintain the culture of appropriate levels of discipline and ensure adherence to all policies and conditions of
employment by members allocated to you through continuous monitoring and evaluation.
Finance
• Ensure team’s adherence to specified policies, standards & procedures to prevent & reduce wastage on financial
resources & escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.
Client
• Develop and implement processes which builds client service delivery excellence and encourages others to provide
exceptional service.
• Provide technical support to staff in the execution of their tasks.
• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with
stakeholders.
• Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for
feedback & exceptional service.
Behavioural competencies
• Fairness and Transparency
• Accountability
• Conceptual ability
• Trust
• Respect
• Honesty and Integrity
• Attention to detail
• Building Sustainability
Technical competencies
• Border Control and Management
• Functional Policies & Procedures
• Managerial Budgeting
• Tax Knowledge
• Investigative Skills
• Customs Knowledge
• Legislative and regulatory compliance
• Effective Business Communication
• Problem Analysis and Judgement
• Planning and organising
• Decisiveness
• Business Acumen
• Compliance Inspection
• SARS Systems Product
Compliance Competency
• Security Clearance: GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Specialist: Power BI Data Engineers
Position Reports to: Head: National Operations Command
Division: National Ops Command – EDM Business Intelligence
Location: Pretoria
Advert Closing Date: 19 May 2025
Wanted
We are committed to harnessing the power of data to drive innovation and deliver exceptional results. We are seeking a talented and motivated Power BI Cloud Data Engineer to join our dynamic team. If you are passionate about data, cloud technologies, and creating impactful visualizations, we want you on our team.
Join our innovative team as a Specialist in Data Analytics with Power BI and Data Engineering skills. If you are passionate about transforming data into actionable insights and have a knack for leveraging Power BI to create compelling visualizations that drive business decisions, we want you on our team.
As a Power BI Cloud Data Engineer, you will be responsible for designing, developing, and maintaining our cloud-based data infrastructure and Power BI solutions. You will work closely with cross-functional teams to gather requirements, build data models, and create insightful dashboards and reports that drive business decisions.
You will utilize your expertise in data analytics to analyze complex datasets, develop and maintain Power BI dashboards, and collaborate with cross-functional teams to understand data needs and deliver solutions. Your data engineering skills will be essential in designing, building, and optimizing data pipelines.
We are looking for someone with proven experience in data analytics and data engineering, proficiency in Power BI, strong SQL skills, and excellent problem-solving abilities. As a team player with strong communication skills, you will thrive in our dynamic and innovative environment.
Join us to work on exciting projects, enjoy a competitive salary and benefits package, and take advantage of continuous learning and professional development opportunities. If you’re ready to take your career to the next level and make a difference with your data skills, apply now.
Job Purpose
You will be responsible for designing, developing, and maintaining our cloud-based data infrastructure and Power BI solutions. You will provide expert advice with regards to data analytics, in order to achieve business objectives.
Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 8-10 years’ experience in a data analytics or data engineering environment, of which 3-4 years ideally at operational specialist level.
ALTERNATE
Senior Certificate (NQF 4) AND 15 years’ experience in a data analytics or data engineering environment, of which 3-4 years ideally at operational specialist level.
Minimum Functional Requirements
- Experience in Data Engineering / Business Data Intelligence / Data Science
- Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
- Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc), programming (SQL, R, Python, etc.)
- Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
- Advanced (applied theory) Data warehouse knowledge
- Be advance in the application of:
- Basic Data Migration
- Basic Data Visualization
- Business Intelligence Methodologies
- Database Knowledge
- Advanced (applied theory) Programming Skills – i.e. SQL, and/or Python, R, etc.
Microsoft skills (Advance in)– i.e. Excel, Word, PowerPoint, etc
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision-making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
- Research and support workable recommendations/solutions that meet business needs through information analysis.
- To perform complex / advance business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- To design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- To assist in the filtering and “cleaning” of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
- Works with research analysts to plan, create and distribute surveys
- Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
- Builds and manage/maintain database to house data collected from various sources.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders that promote cross-functional process delivery solutions.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Adaptability
- Commitment to Continuous
- Accountability
- Conceptual Ability
- Trust
- Respect
- Honesty and Integrity
- Problem Solving and Analysis
- Analytical Thinking
- Attention to Detail
- Organisational Awareness
- Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Data Management
- Computer Literacy
- Data Management
- Data Collection and Analysis
- Capacity Management
- Data Analytics
- Data Governance
- Analysis and Interpretation of Financial Statements
- Business Knowledge
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Ops Manager: Customs
Position Reports to: Senior Manager: Customs
Division: Customs Border Ports of Entry
Location: East London (Eastern Cape)
Advert Closing Date: 14 May 2025
About the Position
An exciting opportunity is available for an energetic, self-motivated, and dynamic Operations Manager: Customs at our East London office, within Customs Operations. The incumbent will be responsible for providing steward leadership and ensuring that all Customs border processes and functions are executed legitimately in terms of Customs & Excise legislation and Standard Operating Procedures. Furthermore, the applicant must be able to work under pressure, have zero tolerance for corruption, be available to work flexible operational hours and remain professional in dealing with both internal and external stakeholders and clients. The position is in a shift-environment.
Job Purpose
To plan, manage and monitor the implementation of Customs activities and end-to-end processes, by managing the internal operations and resources within Customs division, in order to deliver on approved operational plans and to continuously enhance service delivery.
Education and Experience
• Bachelor’s Degree/Advanced Diploma in Supply Chain Management or Business Management related field (NQF 7)
and 5-7 years’ experience in the Customs environment of which 1 year at a supervisory level, with experience in Ports
of Entry operations as an added advantage.
ALTERNATE:
• Senior Certificate (NQF 4) and 10 years’ experience in the Customs & Excise environment, of which 1 year at a
supervisory level, with experience in Ports of Entry operations as an added advantage.
Minimum Qualification & Experience Required
Bachelor’s Degree/Advanced Diploma in Supply Chain or Business Management related field (NQF 7) and 5-7 years’ experience in the Customs environment of which 1 year at a supervisory level, with experience in Ports of Entry operations as an added advantage
Minimum Functional Requirements
Job Outputs:
Process
• Develop and align the functional operating model and value chain in relation to the organisational mandate, in
partnership with stakeholders
• Consult with clients or stakeholders on complex issues and give technical advice to ensure the correct application
of relevant legislation.
• Provide input into and implement the functional strategy for the business unit, in line with best practice and SARS
strategic objectives.
• Manage & sustain corporate governance activities, including AG, Internal Audit, QMS, Office Assurance & Management
Control Programmes within the team.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate
representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of
improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome
problems and to provide solutions.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved
within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for
continued process improvement.
• Link and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet
identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time
frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting
operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals
and objectives for area of accountability.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new
requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with
specialised areas.
Governance
• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and
expose previously unknown liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and
expose liabilities.
People
• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership
with specialised areas.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Build strong relationships through providing direction and leadership to own team and expressing positive
expectations.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and
quality standards.
Finance
• Ensure team’s adherence to specified policies, standards & procedures to prevent & reduce wastage on financial
resources & escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.
Client
• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with
stakeholders.
• Provide technical support to staff in the execution of their tasks.
• Develop and implement processes which builds client service delivery excellence and encourages others to
provide exceptional service.
• Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity
for feedback & exceptional service.
Behavioural competencies
• Accountability
• Adaptability
• Analytical Thinking
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis
• Respect
• Trust
• Ability to translate strategy into execution
• Concern for impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity
Technical competencies
• Border Control and Management
• Business Acumen
• Compliance Inspection
• Customs Knowledge
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Investigative Skills
• Legislative and regulatory compliance
• Planning and Organising
• Problem Analysis and Judgement
• SARS Systems Products
Compliance Competency
• Security Clearance: GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Specialist: Legal and Domestic (High Wealth Individuals)
Job Title: Specialist: Legal and Domestic (High Wealth Individuals)
Position Reports to: Senior Manager: High Wealth Individuals
Division: High Wealth Individual (HWI)
Location: Woodmead Office
Advert Closing Date: 25 May 2025
About the Position
SARS is looking for a highly skilled, experienced, results driven, self-directed individual with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. The candidate must be an admitted attorney / advocate and possess excellent commercial tax, legal research and dispute resolution, be willing to learn, possess excellent negotiation and drafting skills and must be willing to thrive in a busy and demanding work environment. The suitable candidate must be a team player with good listening skills, respect ideas and aim to improve the product or process at hand.
Job Purpose
To provide technical legal support and assist to business areas. S/he will be responsible to provide legal advice, make recommendations aimed at improving operational policies, participate in committees, and be responsible for training and mentoring of the team.
Education and Experience
Minimum Qualification & Experience Required
- BA Law / LLB Degree (NQF 7) AND 8-10 year’s experience in Tax Law environmen of which 3-4 years ideally at an operational specialist (i.e., middle management) level; AND
- Admitted Attorney or Advocate.
Admitted Attorney or Advocate
Alternative
- Senior Certificate AND 15 years related experience in a Tax Law environment; AND
- Admitted Attorney or Advocate
Minimum Functional Requirements
- Admitted Attorney or Advocate
- Assess and interpret, intricate tax structures and legal frameworks including corporate reorganisations.
Job Outputs:
Process
- Conduct assessments and use information to advise, make recommendations and facilitate improvement. Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Identify and mitigate tax risks effectively.
- Provide legal opinions on tax matters, ensuring compliance with various tax legislation and related laws.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
- Engage with internal and external stakeholders to ensure effective management of interdependencies.
- Build and maintain mutually beneficial relationships, facilitates communications and coordinate activities among stakeholders.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Develop & ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Analytical Thinking
- Fairness and transparency
- Conceptual Ability
- External Awareness
- Accountability
- Problem Solving and Analysis
- Persuasion Ability
- Diversity Awareness
- Honesty and integrity
- Trust
- Respect
- Expertise in Context
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Reporting
- Business Knowledge
- Effective business communication
- Creative and Innovative Thinking
- Efficiency improvement
- Legal Advisory and Interpretation
- Legal Knowledge and knowledge of ethics
- Legal Compliance
- Policy analysis
- Risk identification
Compliance Competency
- GOC Secret
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
We wish you all the best with your applications
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