Telkom Jobs

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Tech Officer: Core Network Field Ops

Date: 14 May 2025

Location: KwaMhlanga, Mpumalanga, ZA

Company: Company

Structural Information

Job number:                     10006631

Job title:                             Tech Officer: Core Network Field Ops

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

Perform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.

Job Responsibilities

OUTPUT 1
Maintained Equipment/ Systems/ Performed Routines (PMT)
SUB-OUTPUTS
Monitor equipment/ system performance
Determine maintenance/ TBI activities
Facilitate site access
Execute maintenance/ TBI activities
Complete relevant administration
Provide report back/ recommendations
Replace and/ or service resources
Provide assistance and support on request
Create System backups
Do general Housekeeping
Compliance to the DOP, OSS systems processes
Update records
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames
CPE Equipment
Buildings and Sites
OUTPUT 2
Repaired Equipment/ System
SUB-OUTPUTS
Receive and analyse fault information
Diagnose fault/ identify requirements and source spares
Facilitate site access
Repair fault
Remove dead jumpers, where required
Conduct functionality tests, complete admin/ advantex Provide assistance and support on request
Update records
Provide report back/ recommendations
Process and return faulty equipment for repair
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 3
Installed Equipment/ Systems/ Activated Services
SUB-OUTPUTS
Receive and analyze request for installation/ activation
Obtain installation/ activation details and equipment
Facilitate site access
Install/ activate equipment/ systems/ services
Perform functionality tests, complete admin
Provide assistance and support on request
Update records/ labelling
Provide report back/ recommendations/ advise re-planning
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 4
Recovered Equipment/ Systems/ Services
SUB-OUTPUTS
Receive and analyse request for recovery
Facilitate site access
Recover equipment/ systems
Remove dead jumpers where required
Scrap/ return equipment
Store instruments/ equipment
Provide assistance and support on request
Update records, complete admin
Provide report back/ recommendations
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
 

Core Competencies

FUNCTIONAL KNOWLEDGE
Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMS Regulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle Compliance

FUNCTIONAL SKILLS
Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance
ATTITUDES/ LEADERSHIP COMPETENCIES
Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; Adaptable

Certifications

Education

• NQF 6: 3 year Diploma/ National Diploma in Engineering
• OR NQF 4 (Grade 12) in Mathematics or Science

Experience

• 6 months/ 1 Year relevant experience
• OR 3 years relevant experience

Additional Information

Outputs (continued):

OUTPUT 5
Commissioned/ Accepted Installations
SUB-OUTPUTS
Receive specification/ requirement
Confirm equipment requirement
Facilitate site access
Perform Acceptance Test Procedures (ATP)
Commission equipment
Perform functional tests
Provide assistance and support on request
Complete administration
Confirm completed commissioning
Provide report back
RANGE
Wireless Technologies
Access Network Technologies
Copper
Optic
Non-Voice Services/ Equipment/ Sub Rates
Power Equipment
Transmission Equipment/ Products
Switching and Mechanical Testing Equipment
Broadband
NMS
IP
Access
Ad Hoc Projects
Distribution Frames CPE Equipment
OUTPUT 6
Performed Compliances
SUB-OUTPUTS
Submit claim forms, as prescribed
 
Re-allocate Opex and Capital work as prescribed
Follow DOP Station handling procedures
Conduct DOP audits as per agreed timelines
Adhere to Advantex/ WFM processes and procedures
Perform compliances
Perform site surveys and asset verifications
Escalate any deviations
Update records
RANGE
Overtime and S&T
DOP Station spares
Advantex Tools and Test Equipment
SHE Management
EUD Devices
Telkom Policies
Telkom assets and sites
TBIs
Telkom Mobile/Projects
 

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Ability to work after hours
• Ability to work overtime
• After hours call out (stand by)

Physical Requirements

• Colour Vision
• Work at Heights

Specialist: Carrier & Global Market Sol

Date: 13 May 2025

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information

Job number:                     10031366

Job title:                             Specialist: Carrier & Global Market Sol

Job grade:                          S5

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0-5

Reports to:                        Senior Management

Core Description

Develop and increase the carrier and global market solutions. Implement solutions as designed and planned. mprove Customer value propositions across the service delivery value chain required to deliver the end-to-end Carrier and Global Development customer value propositions.

Job Responsibilities

• Grow the carrier & global revenue portfolio.
• Understand the Customer Strategy and Objectives for driving Carrier and Global Market Solutions.
• Manage existing programmes and partners, as well as to proactively identify gaps and opportunities across the Marketing Mix.
• Develop and Implement Customer Value Propositions and/or solutions across the Carrier and Global Market Solutions, in collaboration with relevant stakeholders.
• Understand market dynamics/ trends and competitor activities, its impact on the Openserve segments and align / review and implement activities accordingly.
• Draw and maintain product roadmaps to ensure that Openserve is ahead of market trends.
• Oversee and manage the entire product lifecycle for the Carrier & Global portfolio Interpret business plan, conduct planning sessions and execute to reach BP goals.
• Along with the business development specialist, draw and execute the go-to-market plans for each proposition.
• Conduct post implementation review for every product/proposition, taking necessary remedial steps if performance targets are not met.

Core Competencies

Core Functional Knowledge/ Skills
Telkom Procedures; Business Processes; Marketing; Management Tools; Performance Analysis; Telkom Policies; Market Trends; Business Management; Telecommunication; Market Forces; Telecoms Regulatory; Environment; Business Acumen; Telkom Solutions, Offers, Product & Services; Presentation Techniques; Team Management; Conflict Management; Communicating; Project Management; Decision Making; Problem Solving; Conceptual Ability; Information Capacity; Motivational Capacity; Creativity; Report Writing technique

Competencies (Behaviour)
Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focus; Supportive

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma in Business/Commerce or Marketing/Sales
• OR NQF 4: Grade 12 and relevant modular training

Experience

• 5 Years relevant experience
• OR 7 years experience

Additional Information

Special Requirements

• Valid Drivers license
• Willing to work long hours
• Willing to travel

Physical Requirements

• None

Key Stakeholders

• Product House
• Portfolio value chain (Sales, Pre Sales, Bid management, Project management, other channels, etc.)
• Telkom (and subsidiaries) Business Sales, Support and Customer Portfolio Management
• Data Centre Operations, including Telkom Internet Operations
• Wholesale & Networks (TPD, TI, Wholesale, NNOC)
• Commercial
• Procurement
• Regulatory and Legal Services
• Finance (pricing, costing, revenue management)
• External Customers
• Suppliers/ Vendors/ Partners
• TGIT

Specialist: Enterprise Business Development

Date: 13 May 2025

Location: Cape Town, Western Cape, ZA

Company: Company

Structural Information

Job number:                     10031377

Job title:                             Specialist: Enterprise Business Development

Job grade:                          S5

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0-5

Reports to:                        Senior Management

Core Description

Responsible for the management of the full sales cycle for the defined Enterprise vertical and customer base. The role is accountable for achieving and exceeding the full revenue target as well as capitalising on working relationship for business growth and improving Openserve’s image.

Job Responsibilities

• Formulate and implement a strategic plan that accounts for current and future market forces and movements. This must include milestones that drive the company to achieve its strategic objectives. 
• Develop, review, communicate, monitor, and execute an effective client strategy. 
• Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance. 
• Ensure a customer and sales-oriented mindset is implemented. 
• Drive customer experience improvement. 
• Conduct regular reviews of long-term customer contracts to assure deliverables and gauge customer satisfaction levels. 
• Effectively manage sales activities to meet agreed targets and corporate objectives, within the agreed budgets. 
• Network and collaborate with colleagues to sell new enterprise solutions to existing and prospective clients to achieve growth targets. 
• Keep abreast of competitor activity and technological developments; integrate this knowledge into Sales planning. 
• Develop an account plan and manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service. 
• Manage the effectiveness of all processes, including the identification and mitigation of strategic risk. 
• Establish and foster a culture of performance excellence and transformation.

Core Competencies

FUNCTIONAL KNOWLEDGE/ SKILLS
Business Acumen; Financial Management; Enterprise and System Integrator Market; Leadership; Project Management; Telecommunication Industry; Openserve Infrastructure; Openserve Policies; Portfolio value chain, Support and Customer Portfolio Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking; Presentation techniques, and Report writing

COMPETENCIES (BEHAVIOUR)
Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focus; Supportive Ability to cultivate and build relationships, must have a hunter’s mentality

Certifications

• Relevant Certification will be an advantage

Education

• NQF 6: 3 year Diploma/ National Diploma in Business/Commerce or Telecommunication
• OR NQF 4: Grade 12

Experience

• 5 Years relevant experience
• OR 7 years experience

Additional Information

Qualifications and experience:

• Qualification preferably in Business/ Commerce, Sales & Marketing or Telecommunication and 2 years’ ICT sales experience.
• Experience in Marketing/ ICT (Telecommunication)/ business strategy and/or analysis/ Technical Product Development, of which 2 years is customer facing/ consulting to external Marketing environment will be advantageous 

OR 

• Grade 12 and a minimum of 7 years’ ICT sales experience
• Experience in Marketing/ ICT (Telecommunication)/ business strategy and/or analysis/ Technical Product Development, of which 2 years is customer facing/ consulting to external Marketing environment will be advantageous

Special Requirements

• Willing to travel
• Willing to work flexible working hours

Physical Requirements

• Work under Pressure

Key Stakeholders

• Openserve customers
• Network and Technical Operations
• Business Strategy
• Legal and Regulatory Services
• Commercial Operations
• Marketing
• Pricing
• Finance

Specialist: Carrier Business Dev

Date: 12 May 2025

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information

Job number:                     10031367

Job title:                             Specialist: Carrier Business Dev

Job grade:                          S5

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0-5

Reports to:                        Senior Management

Core Description

Developing and increasing the carrier business sector and implementing solutions as designed and planned. Improve Customer value propositions across the service delivery value chain required to deliver the end-to-end Carrier Development customer value propositions.

Job Responsibilities

• Grow the carrier & global business portfolio revenue in line with business plan objectives.
• Implement existing programmes and proactively identify gaps and opportunities across the Marketing Mix 
• Develop and Implement Customer Value Propositions and solutions across the Carrier Development, in collaboration with relevant stakeholders.
• Understand market dynamics/ trends and competitor activities, and their impact on the Openserve segments and align/ review and implement activities accordingly
• Interpret business plan and conduct planning sessions
• Draw and maintain an account plan for each client, informed by an understanding of the client’s strategy and objectives.

Core Competencies

Functional Knowledge/ Skills
Telkom Procedures; Business Processes; Marketing; Management Tools; Performance Analysis; Telkom Policies; Market Trends; Business Management; Telecommunication; Market Forces; Telecoms Regulatory; Environment; Telkom Solutions, Offers, Product & Services Presentation Techniques; Team Management; Conflict Management; Communicating; Project Management; Report Writing technique; Business Acumen; Decision Making; Problem Solving

Competencies (Behaviour)
Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focussed; Supportive Conceptual Ability; Information Capacity; Motivational Capacity; Creativity

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 5 Years relevant experience

Additional Information

Qualifications and Experience:

• Qualifications preferably in Marketing/ Business/ Market Management or related field.
• Experience preferably in Marketing/ ICT (Telecommunication)/ business strategy and/or analysis/ Technical Product Development, of which 2 years should be customer facing/ consulting to external Marketing environment.
   

Special Requirements

• Valid Drivers license
• Willing to travel
• Willing to work long hours

Physical Requirements

• None

Key Stakeholders

• Product House
• Portfolio value chain (Sales, Pre Sales, Bid management, Project management, other channels, etc.)
• Telkom (and subsidiaries) Business Sales, Support and Customer Portfolio Management
• Telkom Solution Business
• Telkom Business Mobile
• Data Centre Operations, including Telkom Internet Operations
• Wholesale & Networks (TPD, TI, Wholesale, NNOC)
• Commercial
• Procurement
• Regulatory and Legal Services
• Finance (pricing, costing, revenue management)
• External Customers
• Suppliers/ Vendors/ Partners
• TGIT

Snr Manager: CSB Regions

Date: 9 May 2025

Location: Pietersburg, Limpopo Province, ZA

Company: Company

Structural Information

Job number:                     10028758

Job title:                             Snr Manager: CSB Regions

Job grade:                          M4

Group/ BU:                       CSB

Division:                             CSB Retail

Span of control:               5-10

Reports to:                        Executive Management

Core Description

Accountable to develop, translate and implement strategies for a specific geographic area, aligned with the CSB regional business plan. Develop deep regional insights to implement sales, marketing, and service strategies & plans, including providing insight into CSB Retail stakeholders at head-office. Achieve regional sales, revenue, and market growth targets as per regional business case and ensure they contribute towards the overall Consumer Business Unit’s profitability. Drive local marketing activities, as well as service delivery objectives.

Job Responsibilities

Regional revenue growth:

• Aligned with the business unit planning cycle, deliver the detailed business plan for the region focussing on sales, retention, and revenue growth.

Regional demand and insights:

• Translate regional micro demand plans & insights into network, sales and marketing investment proposals.
• Local, segment specific insights need to be collated and communicated to CSB Retail stakeholders at corporate.

Regional marketing execution:

• Execute specific local marketing activities aligned with CSB integrated marketing plans as well as region-specific network infrastructure availability.

Regional customer engagement, service delivery and projects:

• Manage various rollout/ implementation projects (considering the current and future network investments). 
• Specific service delivery obligations to, for example, gated communities, need to be managed and relationships maintained with community representatives.

Core Competencies

FUNCTIONAL KNOWLEDGE
Business & Commercial Planning; Telkom Products & Services; Sales & Marketing; Market & Customer Insight; Telecommunication

FUNCTIONAL SKILLS
Performance monitoring/ management; Customer Service; Leadership Communication; Project Management; People Management; Relationship Management

ATTITUDES/ LEADERSHIP COMPETENCIES
Market Leadership: Develop expertise to seize opportunities, influence people and implement. Business Leadership: Pursue strategies, goals and action employees to implement and follow-through on targets; People Leadership: Empower, influence and direct people to make decisions; Personal Leadership: Embrace change and work in a team with an alignment of self-values towards Telkom values

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma in Marketing/Sales

Experience

• 7 Years relevant experience, of which at least 2 years on management level

Additional Information

Special Requirements

• None

Physical Requirements

• None

Key Stakeholders

• Marketing
• Sales
• Networks
• Customer Engagement
• Openserve
• BCX

Snr Manager: CSB Regions

Date: 9 May 2025

Location: Port Elizabeth, Eastern Cape, ZA

Company: Company

Structural Information

Job number:                     10028758

Job title:                             Snr Manager: CSB Regions

Job grade:                          M4

Group/ BU:                       CSB

Division:                             CSB Retail

Span of control:               5-10

Reports to:                        Executive Management

Core Description

Accountable to develop, translate and implement strategies for a specific geographic area, aligned with the CSB regional business plan. Develop deep regional insights to implement sales, marketing, and service strategies & plans, including providing insight into CSB Retail stakeholders at head-office. Achieve regional sales, revenue, and market growth targets as per regional business case and ensure they contribute towards the overall Consumer Business Unit’s profitability. Drive local marketing activities, as well as service delivery objectives.

Job Responsibilities

Regional revenue growth:

• Aligned with the business unit planning cycle, deliver the detailed business plan for the region focussing on sales, retention, and revenue growth.

Regional demand and insights:

• Translate regional micro demand plans & insights into network, sales and marketing investment proposals.
• Local, segment specific insights need to be collated and communicated to CSB Retail stakeholders at corporate.

Regional marketing execution:

• Execute specific local marketing activities aligned with CSB integrated marketing plans as well as region-specific network infrastructure availability.

Regional customer engagement, service delivery and projects:

• Manage various rollout/ implementation projects (considering the current and future network investments). 
• Specific service delivery obligations to, for example, gated communities, need to be managed and relationships maintained with community representatives.

Core Competencies

FUNCTIONAL KNOWLEDGE
Business & Commercial Planning; Telkom Products & Services; Sales & Marketing; Market & Customer Insight; Telecommunication

FUNCTIONAL SKILLS
Performance monitoring/ management; Customer Service; Leadership Communication; Project Management; People Management; Relationship Management

ATTITUDES/ LEADERSHIP COMPETENCIES
Market Leadership: Develop expertise to seize opportunities, influence people and implement. Business Leadership: Pursue strategies, goals and action employees to implement and follow-through on targets; People Leadership: Empower, influence and direct people to make decisions; Personal Leadership: Embrace change and work in a team with an alignment of self-values towards Telkom values

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma in Marketing/Sales

Experience

• 7 Years relevant experience, of which at least 2 years on management level

Additional Information

Special Requirements

• None

Physical Requirements

• None

Key Stakeholders

• Marketing
• Sales
• Networks
• Customer Engagement
• Openserve
• BCX

Click here to apply

We wish you all the best with your applications