RAF Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Specialist: Learning & Development

Division:  Corporate Support

Reference No:  5815

Location:  

Cape Town, Western Cape, ZA

Employment Type:  Permanent

Disability (EE targeted role):  No

T.A.S.K Grade:  14

Job Posting Salary:  R771,969.00

Job Posting End Date:  15 Jul 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: The Specialist: Learning and Development accountable to supervise and facilitate training.

Key Performance Areas

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Manage training requirements.

• Conduct training needs analysis as per the PDP (Personal Development Process (PDP).
• Design, develop and/or source appropriate learning solution.
• Ensure correct logistical training arrangement are made.
• Design and conduct formative and summative assessments
• Evaluate the required effectiveness and efficiency of learning solutions.
• Facilitate training where applicable.

Legislative Compliance.

• Benchmark learning and development standards for possible implementation in the RAF.
• Keep updated with changes in legislation.
• Develop appropriate tactics and strategy to ensure compliance with said changes.
• Implement WSP to ensure developmental needs are addressed.
• Maintain compliance with training interventions.
• Develop SLA with service providers.
• Evaluate training interventions.
• Design of standard curriculum and courses within professional Learning Academy.
• Standardise all operational learning interventions for implementation throughout the organisation.

Manage toolbox and Training Calendar.

• Manage the training calendar for all RAF offices.
• Manage and input of new case material and information on the learning and development toolbox.

Reporting and Administration

• Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
• Develop reports/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
• Develop functional reporting systems, for management, projects or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
• Ensure maintenance of training records (e.g., attendance registers, training evaluation forms etc.).

Act as a member of the Skills Development Committee (SDC).

• Ensure learning solutions are in-line with National Skills Development Strategy.
• Align the implementation of learning solutions with the Annual Training Report and Workplace Skills Plan.
• Participate in SDC meetings.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
• Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Communicate with all levels of stakeholder contact.
• Represent the Fund in relevant external activities and events.

Finance management

• Manage budget as according to the business Plan.
• Comply with budget restrictions as outlined by the finance and procurement departments and the PMFA.
• Evaluate training cost optimization and budget control.

Assessments and Moderation of all internal programmes. 

• Develop Assessments and other criteria for internal programs.
• Moderate Assessments based on moderation principles as set by SAQA.

Qualifications 

• Bachelor’s Degree/Advanced Diploma in a related qualification.

Experience 

• Relevant 5 – 7 years training and facilitation experience of which 2 (two) years must have been in area of expertise.

Behavioural Competencies

• • Resilience
  • Communication
  • Working with People
  • Network and Alliances
  • Planning, Organising and Coordinating
  • Employee Engagement
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Client Service Orientation

Managerial Competencies

• • Change management
  • Conflict management
  • Critical and innovative thinking
  • Facilitation and Presentation Skills
  • Policy conceptualisation and formulation
  • Risk Management
  • Programme/project management
  • Service Delivery Innovation
  • Stakeholder development and relations
  • Reporting

Technical Competencies

• • Knowledge of education, learning and development theory & methodologies.
  • Knowledge of training best practices.
  • Knowledge of curriculum development
  • Training, facilitation & presentation skills
  • Using effective classroom training techniques, promoting active learning, adapting instruction to meet the needs of learners, and encouraging individual practice.
  • Advanced technical experience of computer usage skills.

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Consultant: Verification and Validation X5 (Johannesburg)

Division:  Claims

Reference No:  5198

Location:  

Johannesburg, Gauteng, ZA

Employment Type:  Fixed Term Contract

Disability (EE targeted role):  No

T.A.S.K Grade:  10

Job Posting Salary:  R434,656.00

Job Posting End Date:  15 Jul 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

NB: This is a 12-Month Fixed-Term Contract position 

Purpose of the job: The Consultant: Verification and Validation is responsible for the verification and validation of registered claims.

Key Performance Areas

Verification and Validation.

• Apply sound legal RAF Act and Regulations to Act, Case Law) knowledge on daily basis to validate claims.
• Search for and apply relevant Case Law during verification and validation.
• Determine the need to call in the injured for questioning in line with the RAF act.
• Apply RAF procedures to validate the claims.
• Assess duplicate claims to address mandates and minimise further processing of duplicate claims.
• Examine and apply the prescription of rules at the claim and product level.
• Verify data and information with relevant stakeholders.
• Assess the validity of death benefits products to determine locus standi.

Quality Assurance

• Maintain and update necessary reporting standards as per standard operating procedure.
• Adequate and sound quality assurance.
• Ensure that verification and validation are maintained at the highest standards.
• Maintain the implementation of an unusual occurrence procedure.

Administrative Support

• Document the acknowledge pre assessed claims.
• Deal with/and respond to correspondence.
• Produce documents, briefing papers, reports, and presentations.
• Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Stakeholder Management

• Maintain healthy relationships with all stakeholders.
• Follow up and feedback to all stakeholders to keep them updated on the status of a query.
• Respond to queries within the predefined turnaround times.

Reporting

• Track and report against set objectives and targets.
• Report on emerging risks.
• Provide ad hoc reports on process improvement initiatives.

Qualifications

• Bachelor’s Degree/ Advanced Diploma in a related qualification.

Experience

• Relevant 3 years’ experience in the claims enviroment.

Technical and behavioral competencies required

• Ability to differentiate different RAF Products
• Knowledge of Motor vehicle Act
• Complex problem identification, solving and decision making.
• Customer value proposition
• Good financial management skills
• Strong analytical capabilities
• Knowledge of Motor Vehicle Accident legislation
• PFMA knowledge
• Attention to detail.
• Planning, Organising and Coordinating
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs.” 

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

RAF Attorney: High Court

Division:  Governance

Reference No:  4770

Location:  

Cape Town, Western Cape, ZA

Employment Type:  Fixed Term Contract

Disability (EE targeted role):  No

T.A.S.K Grade:  16

Job Posting Salary:  R1,028,791.00

Job Posting End Date:  8 Jul 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Note: This is a 3-Year Fixed Term Contract (Re-advertisement)

Purpose of the Job: The RAF Attorney: High Court is responsible for all High Court matters within the Fund and to offer litigation services accordingly. This role will also be responsible to perform a range of tax services including tax bill of costs in compliance with South African laws and regulations.

Key Performance Areas

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Preparation and Research on Related Litigation Matters

• Conduct research that will provide information in preparation for all matters for trial.
• Consult with client departments/ representatives, and witnesses for instructions and documentation for cases to be presented in Court.
• Draft pleadings to provide clear motivation/justification on a particular position about the case.

Mediation Process

• All required steps regarding the mediation process, as governed by the amendment to the rules of court, are to be taken.
• Upon conclusion of the mediation, parties shall inform Registrar and all other parties by a notice that Mediation is completed.
• Parties & Mediator must within 5 days of completion of mediation issue a joint minute indicating.

Represent the Road Accident Fund on all third party claims related litigation matters

• Attend court appearances in all allocated third-party litigation matters.
• Ensure file administration from opening to the conclusion of a legal case including adherence to trial dates.
• Handle appearances at courts, tribunals, mediation hearings and inquiries.
• Coordinate administrative legal actions to ensure compliance.
• Approve instructions to appoint and instruct expert witnesses.

Settle non-litigious matters before they are set down for trial

• Block consultation, early assessment of files, and early instructions to experts and assessors.
• Approve requests to appoint and instruct assessors and expert witnesses. 
• Recommend a settlement.

Provision of legal advice to RAF

• Provide legal advice on arising legal matters and contracts.
• Provide well-researched legal advice on matters impacting the organisation.
• Conduct legal research and prepare legal opinions.

Taxation

• Deliver a full range of tax services in compliance with laws and regulations.
• Build relationships and interact with clients to provide consulting and expertise in tax services.
• Provide innovative tax planning and review complex income tax returns

Reporting

• Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
• Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
• Develop functional reporting systems, for management, projects or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
• Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Communicate with all levels of stakeholder contact.

People management

• Ensure the sourcing, development and retention of a high-performance team.
• Manage the recruitment of the operational workforce in line with employment equity targets.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
• Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
• Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications

• Bachelor’s Degree in Law or equivalent.
• Postgraduate in Law or equivalent.
• Admission as an Attorney of the High Court or Advocate.
• Right of appearance in the High Court.

Experience

• Relevant 5-7 years legal experience post-graduation or admission of which 2 years must have been on area of expertise (personal injury litigation).

Behavioural

• • Resilience
  • Communication
  • Working with People
  • Network and Alliances
  • Planning, Organising and Coordinating
  • Employee Engagement
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Client Service Orientation

Managerial

• • Change management
  • Coaching and mentoring
  • Conflict management
  • Critical and innovative thinking
  • Direction setting
  • Facilitation and Presentation Skills
  • People management
  • Policy conceptualisation and formulation
  • Risk Management
  • Programme/project management
  • Service Delivery Innovation
  • Stakeholder development and relations
  • Reporting

Technical

• • Legislation & regulatory knowledge
  • Ethics & compliance
  • Monitoring and evaluation
  • Policy and standards
  • Governance
  • Claims litigation
  • MVA law and legislation
  • Negotiation
  • Conflict resolution
  • Problem solving and analysis
  • Mediation

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Manager: Hospital Case Management (Inland)

Division:  3300

Reference No:  5798

Location:  

Menlo Park, Gauteng, ZA

Employment Type:  Permanent

Disability (EE targeted role):  No

T.A.S.K Grade:  16

Job Posting Salary:  R1,028,791.00

Job Posting End Date:  8 Jul 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose:

The Manager: Hospital Case Management is accountable to manage the provision of coordinated and appropriate medical care for the motor vehicle accident patients/claimants in Hospitals. 

Key Performance Areas

Policy review and implementation

• Provide input into the enhancement and implementation of the case management policies and strategy and plan to ensure an alignment with short-term and long-term objectives.
• Manage the implementation of the case management strategy approved, including as appropriate any special tasks or projects requested by management. 

Clinical Care Management

• Manage the clinical status of claimants in accordance with the prescribed requirements throughout the case management process.
• Manage the provision of clinical assessments to ensure that admissions adhere to approved criteria.
• Ensure an accurate, appropriate, and complete diagnostic and procedural coding of all claimants records. 
• Manage the assessment of medical problems of the injured and the provision of quality of care.
• Identify training needs of the Senior Officers: Hospital Case Management in line with the scope of work and the changes in the processes 

Manage the provision of patient care 

• Substantiate claimant hospitalisation in terms of treatment, length of stay and level of care.
• Ensure that a comprehensive assessment for claimants is performed and that a follow-up in accordance with the schedule determined/ agreed is undertaken.
• Ensure the monitoring of claimant treatment recovery progress to recommend adjustments where necessary.
• Ensure that the claimants focused plan of care is coordinated and communicated to ensure attention is being focused on progression towards discharge.
• Ensure that the quality of health care provided to claimant is monitored to ensure they are up to acceptable standard.
• Manage and ensure that the discharge plan for the claimant is effective and allows for continued treatment after hospital discharge.
• Ensure that claimants have the necessary utilities and amenities required for complete recovery.
• Provides alternative treatment options to ensure a cost effective and efficient plan of care.
• Manage and fast track case management reports and recommendations relating to the issuing of Undertaking Certificate and Interim Undertaking Certificates.
• Analyse and approve the recommendations for the transfer of claimants to better facilities of care. 

Case management and administration

• Manage all assigned cases.
• Manage the development of practice and/or clinical guidelines for cost effective care.
• Intervene on clinical discussion relation to the care of MVA claimants as per the SLA and MOU. 
• Present cases at case rounds/conferences to obtain multidisciplinary perspective & recommendations to achieve optimal outcomes.
• Manage the provision of claimants care plan and compliance reporting.
• Manage claimants case management plans, authorizations, assessment, and levels of care.
• Manage the review of medical records to identify specific medical issues. 
• Identify financial and business risks to the Fund and escalate accordingly.
• Analyse claimants care reports and make recomemndations in prepation of the rehabilitation handover post discharge.
• Manage high cost hospital cases and establish a forum for case managers to present high cost cases. 

Manage the submission of invoices

• Validate and quality assure invoices submitted to ensure that they are aligned to the services and treatments claimed for.
• Ensure financial and case management documentation supports accurate record-keeping and future requirements.
• Put measures in place to safeguard againts the submission of fraudulent invoices.
• Manage the compliance of invoiced services from service providers and ensure validity in line with RAF Act and guidelines.
• Manage timeous payment of healthcare proffesionals for service rendered. 

Reporting

• Prepare and submit monthly and quarterly performance reports or as and when required to provide progress updates and/or inform management decisions.
• Develop functional reporting systems for case management, projects or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format. 

Stakeholder Management 

• Engage in hospital visits where needed to build stakeholder relationships, proactively resolve queries and increase visibility to claimants.
• Build productive relationships with healthcare professionals to ensure adequate referral rates to achieve budgeted occupancy level.
• Build professional, long-term relationships with Funders and other stakeholders.
• Ensure accurate service knowledge and advice and keep stakeholders informed of products and service options.
• Manage the resolution of stakeholder queries and complaints promptly. 

People Management

• Ensure the sourcing, development and retention of a high-performance team.
• Manage the recruitment of the operational workforce in line with employment equity targets.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
• Manage the implementation of human capital processes and procedures to control / regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
• Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals. 

Qualifications 

• Bachelor’s Degree/Advanced Diploma in Health sciences or Medical related Degree.
• Postgraduate in Health Sciences or Medical related qualification will be an added advantage.
• Registration with the relevant Health Professional Council body. 

Experience

• Relevant 6-8 years’ experience in Nursing or Case Management environment of which 2 (two) years must have been on a management/supervisory level/area of expertise.
• ICU/Theatre or High cost Case Management experience will be an advantage. 

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation

Claims Officer x 40

Division:  Operations

Reference No:  5766

Location:  

Menlo Park, Gauteng, ZA

Employment Type:  Fixed Term Contract

Disability (EE targeted role):  No

T.A.S.K Grade:  10

Job Posting Salary:  R434,656.00

Job Posting End Date:  8 Jul 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

NOTE :THIS IS AN EIGHTEEN (18) MONTHS FIXED TERM CONTRACT 

x10 Settlement Hub, x5 Determination, x5 Mediation, x5 Litigation, x5 Payment Hub, x5 Merits and x5 Adjudication Departments

Purpose: The CLAIMS OFFICER  is responsible to provide support to the  Manager in the provision and management of the  RAF litigated matters in the hands of the  RAF Attorneys.

Key Performance Areas

Conduct Preliminary assessment of litigated files

• Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to cotribute to a reduced legal costs ratio.
• Report complex, severe exposure claims for reinsurance purposes.
• Assessment and settlement of loss of earnings.
• Ensure efficient and cost effective finalization of claims through settlement negotiations.
• Perform assessment of merits and quantum.
• Assess general damages in terms of old and new Act.
• Assess settlement of loss of support.
• Assess settlement of funeral expenses.
• Assess settlement of medical expenses. 
• Block settlement. 
• Appoint assessors for merits and quantum verification.
• Loading of court orders.
• Perform writs assessment and reporting.
• Perform approval of offers.
• Perform bridge assessment and reporting. 

Escalate matters with litigious disputes to pleadings processes

•  Verify and analyze data used in settling litigated claims to ensure that there is a litigious dispute and that decisions for further litigation process are made according to company practices, policies and procedures.

Provide RAF Attorneys with file contents for trial preparation

• Confer with RAF  Attorney’s legal counsel on the litigation strategy to be embarked on in preparation of trial and receive requests for approval in terms of the delegation of authority. 
• Ensure high court practice notes are followed.
• Evaluate outstanding information.
• Assess claims for possible settlement.
• Evaluate expert medico legal reports.
• Follow up on outstanding information until all documents has been received.
• Repetitive diarising on 6th weekly basis.

Report on trial outcomes and out of court settlements

• Examine claims investigated by RAF Attorneys; further investigate questionable claims to determine whether to authorize settlements or tenders.

Qualification 

• Four (4) years Degree in Law or equivalent
• Admission as an Attorney of the High Court or Advocate.

Experience 

• Relevant 3 years experience in the claims /litigation environment 

Behavioural Competency 

• Personal mastery.
• Emotional wisdom.
• Ethics and governance.
• Customer orientation and customer focus.

Technical Competency

• Knowledge/ Skills in court rules and litigation.
• A good understanding of the organisation’s litigation infrastructure, services provided and customers/users.
• A good understanding of the organization’s business to contribute or are to contribute to the RAF litigation processes.
• Statistical, numerical and analytical principles and processes.
• Excellent communication skills orally and in writing.
• Awareness of RAF vision and Strategic /business objectives.
• Experience of Microsoft Word, Excel and Outlook

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Click here to apply

We wish you all the best with your applications