South African Airways (SAA) Jobs

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Specialist: Cyber Security

Closing Date
2025/07/21
Reference Number
SAA250526-2
Job Title Specialist: Cyber Security
Division Information Technology
Business Unit IT and Cyber Security
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Kempton Park
Job Purpose
The Specialist: Cyber Security is responsible for establishing and enforcing information security to protect the computer infrastructure, networks and data against cyber-attacks and internal threats. The position will achieve this by co-ordinating security services from service providers and act as the primary integration layer into the company; the key functional themes are Cyber Security Services, Service Providers, SLA Management.

The primary functions of this position include validating the effectiveness of existing security measures and developing an overall strategy to ensure the long-term information security efficiency and regulatory compliance. Maintain high performing service support functions as per the Service Level Agreement. The job duties include establishing IT security policies and procedures, managing vulnerabilities, managing the security operations centre service, effective incident management, regulating access to information and training staff on proper use of information systems. Monitoring infrastructure, devices and systems for security gaps, design effective solutions and provide reports to management and executive staff.

Principal Accountabilities
Contribute to the design of the IT Divisional Strategy and ensure strategies are implemented and integrated within areas of responsibility
Design/ Contribute to the IT Department Strategy taking into account specialist expertise, best practice, benchmarking and market standards etc.
Determines policies, processes, action plans and systems to support implementation of the strategy
Identify and drive initiatives to support profitability and cost containment in department and division
Manage and control budget in area of responsibility
Manage the built-in security systems to software, hardware and components
Develop strategies for software systems, networks, data centers and hardware
Understand the QA software and hardware for security vulnerabilities and risks
Identify initiatives in alignment with business requirements and strategic objectives
Analyse cost drivers and embark on cost containment initiatives in order to maximise the benefits realisation of organisational design and reporting
Manage services providers according to their service level agreement to ensure budget compliance and reduce risks for the Airline Operational
Utilises and optimises resources in area of responsibility
Optimise technology to enhance internal and external customer expectations
Ensure all processes implemented to deliver customer value
Drive customer centricity within areas of control
Establish and manage effective internal and external stakeholder relationships through appropriate relationship building and networking
Enforce Governance and Risk Management policies, processes and systems
Deliver on regular and timeous reporting of information to key stakeholders
Drive continuous optimisation programmes and initiatives
Engage in trend analysis, benchmarking, research, best practice to support optimisation of department/ division
Manages programmes and projects to contribute to the optimisation of the department/ division
Develops and implements information security standards, guidelines, and procedures
Safeguards information system assets by identifying and solving potential and actual security problems
Protects system by defining access privileges, control structures, and resources
Recognises problems by identifying abnormalities; reporting violations
Implements security improvements by assessing current situation; evaluating trends; anticipating requirements
Determines security violations and inefficiencies by conducting periodic audits
Upgrades system by implementing and maintaining security controls
Keeps users informed by preparing performance reports; communicating system status
Maintains quality service by following organisation standards
Maintains technical knowledge by attending educational workshops; reviewing publications
Contributes to team effort by accomplishing related results as needed
Configure anti-virus systems and consoles People
Actively supports and adheres to people processes and plans to deliver on divisional objectives
Provides direction, mentoring and coaching to team members to maximise productivity and development
Drives and implements change initiatives with the vision and strategic direction of the airline Lives and role models the airline’s Values
Qualifications & Experience
Bachelor’s degree in IT Security at NQF level 7 is essential
Relevant postgraduate qualification will be an advantage
One or more these industry IT Security and or Cybersecurity Certifications: CISM, CISA, CISSP-ISSEP, CISSP-ISSAP, ISO2-001 Lead Implementer
ITIL certification will be an advantage
3 – 5 years’ experience in IT Security Service Management
Experience developing departmental policies, procedures, standards and guidelines
Cyber operations management experience and responsibility leading cyber programmes
Knowledge and Skills
Experience with security programme that assesses current security posture and recommends effective policies and strategies for long-term protection of the IT assets
Experience in dealing with cyber-security incidents, vulnerabilities management and overall security strategies
In-depth understanding of experience in overseeing cyber-security threats, penetration tests and other vulnerabilities including managing the mitigation responses
Enforcement with all service providers to ensure all infrastructure, network components, applications and devices are properly configured and protected from cyber threats
Experience with information security standards and regulations
Latest security and technology developments
In-depth knowledge of architecture, engineering and operations of enterprise SIEM platforms and SOCs
Demonstrated experience in Internet and network security products and platforms, including intrusion detection, intrusion prevention, incident response, vulnerability assessments and penetration testing
Excellent knowledge of information security alerts, threat trends, intrusion analysis, malware, anomalous behaviour, forensic research and incident response protocols
Knowledge of basic system administration and operating system hardening techniques
System administration
Network security
Problem solving skills
Information security policies
On-call network troubleshooting
Firewall administration
Network protocols
Routers, hubs, and switches
Informing others
Process improvement
Resource utilisation
Strong service management leadership skills and ability to work effectively with all IT functions and service providers
Strong analytical, project management and team-oriented interpersonal skills
Proven ability to work under pressure in emergencies and communicate security-related concepts to technical and non-technical staff
Attributes
Leads crucial conversations
Coaches and mentors
Leads projects
Facilitates transformation and change
Drives innovation
Implements and aligns to vision
Delivers value
Leverages team diversity
Role models behaviours and values

Production Head Chef Airchefs

Closing Date
2025/07/21
Reference Number
SAA250714-1
Job Title Production Head Chef Airchefs
Division Airchefs
Business Unit N/A
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Kempton Park
Job Purpose
The Head Chef plays a key role in overseeing the culinary operations and managing the production of food for our clients and ensure that production standards are aligned throughout the different catering units of the company.

Plans, coordinates, facilitates and manages the food production processes in collaboration with various departments throughout the manufacturing value chain. Ensures optimal resources and materials are available to support the production processes and deployed to extract maximum value while minimising wastage. Ensures that the production processes are carried out in full compliance of high international food safety and quality standards on a consistent basis.

Manages the corporate canteens productivity, ensuring that costs are maintained low and enhance profitability without compromising the product quality while driving sales volumes.

Principal Accountabilities
Ensure that the production team is trained and workshopped on all menu designs, cooking processes, plating, etc. to ensure the quality of menu items is adhered to and maintained at all times
Oversee and manage the entire food production value chain (Cold, Halaal /Special Meals, Bakery, Butchery and Hot kitchen to ensure food is prepared according to menu specifications, appropriate cooking methods and Food Safety Standards to ensure optimal food availability according to flight schedules and customer requirements (All cuisines)
Ensure that HACCP and other Food Safety standards are adhered to at all times, take a lead in ensuring the Critical Control Points (CCP) are timeously recorded and take proactive corrective actions where there are deviations
Work closely with R&D and procurement for new product development recipes and new product development to ensure conversion and feasibility of mass production
Keep abreast of the latest trends of cooking methodologies and equipment to enhance productivity and efficiency
Conduct research on latest trends of cooking methodologies and equipment
Continuously evaluate the quality of products in the production value chain (raw materials to final product) to ensure menu specifications, recipes and quality standards are according to client specification
Conducts and analyses meal tasting reports and implements effective improvement processes with Sous Chefs and production teams
Participate in food safety audits and provide feedback on any production related non-conformances or findings
Supports the full production value activities in line with client specifications, box times and world class food safety Standards while applying and implementing innovative production processes to ensure high production yields and business profitability
Plan and coordinate the optimal availability of raw materials in collaboration with the stores departments to fulfill customer requirements, meal specifications, menu specifications, flight schedules and passenger (pax) figures for all the catering units
Ensures that orders for raw materials are placed and delivered timeously in order to keep the production schedules on track and maintain high quality standard of meals
Participate in menu design in collaboration with the Commercial department and Research & Development Chef and implement approved menu specifications in line with customer requirements
Coordinates all SAP production planning activities to ensure that the set food costs are managed and the Cost of Goods Sold (COGS) is maintained within the set strategic parameters
Monitors all required SAP functions – stock reservation, confirmation of production orders and stock take
Continuously evaluate the quality of products in the production value chain (raw materials to final products) to ensure menu specifications, recipes and quality standards are according to client specifications
Ensures the implementation and maintenance of food safety management systems/protocols to ensure adherence to legislative requirements and sound food preparation practices
Ensure that HACCP and other food safety standards are adhered to at all times, take a lead in ensuring the Critical Control Points (CCP) are timeously recorded and take proactive corrective actions where there are deviations
Participate in food safety audits and provide feedback on non-conformances from time to time
Develop and manage the production departmental budget, ensuring cost-effective resource allocation and adherence to financial targets
Control expenditure according to budget & efficient cash flow management
Identify & implement cost containment initiatives in order to maximise the benefits realisation business initiatives (where substantiated and where it does not have a negative impact on the long-term sustainability of the organisation)
Facilitate and evaluate the compilation of Capex investment in Production facilities to ensure validity and adherence to organisational ROI principles identify opportunities to optimize resources and reduce expenses
Manage relationships with external contractors and vendors, ensuring quality service and competitive pricing
Source and negotiate contracts for equipment and services
Ensure all production activities are conducted in accordance with relevant international safety standards, health & safety regulations and compliance standards
Ensure the effective implementation and monitoring of SHEQ and HACCP related programs in all regions
Qualifications & Experience
Diploma or Degree in Culinary Arts, Food Production, or Professional Cookery
Certification in Food Safety & Hygiene (e.g., HACCP Level 3 or equivalent)
Valid Health & Safety training certificate
Certification in Allergen Management, ISO 22000, FSSC Version 6 will be an advantage
Leadership or management training certificate will be an advantage
Minimum five (5) years’ experience in a Mass Production Environment
Minimum five (5) years as a Sous Chef or 3 years as a Head Chef
Minimum 3 years in airline catering
Food Safety Management experience
SAP experience

Knowledge and Skills
Excellent organizational skills to ensure the smooth running of the kitchen
In-depth knowledge of all the sections in a kitchen to efficiently manage operations
Strong leadership skills to effectively manage and motivate a kitchen team
Able to do strategic planning and show continuous improvement in productivity
Solid financial acumen, including the ability to manage a budget
Creativity and superior culinary skills to create exceptional dishes for diversity of menus
Knowledge of SHEQ regulations and legislative requirements
Knowledge of food safety management systems
Good understanding of Industrial Relations
Proficient in Microsoft Office applications (Word, Excel, Power Point and Outlook)
Business acumen to make sound decisions regarding things like menu prices and kitchen processes
Ability to constantly perform well in a high-pressure and fast-paced environment
Excellent communication (verbal and written)
Strong analytical problem-solving skills
High attention to details
Strong reporting skills
Attributes
Emotional Intelligence
Problem solving skills
Achievement orientation
Customer Service orientation
Teamwork and cooperation
Creativity and resourcefulness
Additional Information
Air Chefs SOC Ltd is a premium food solutions company with over 40 years of experience. A wholly owned subsidiary of South African Airways, we are uniquely positioned to deliver exceptional food and hospitality services across air, corporate , and event sectors. With three strategically located operational units in Johannesburg, Cape Town, and Durban , we have the capacity to produce over 50000 meals daily, serving domestic and international airlines, airport lounges, events, and corporate canteens.

Cabin Crew

Closing Date
2025/07/17
Reference Number
SAA250702-1
Job Title Cabin Crew
Division Operations
Business Unit Inflight Services
Job Type Fixed Term Contract
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Kempton Park
Job Purpose
The Cabin Crew member is responsible to ensure the on-board safety of the Airline’s customers and to provide a 5-star customer experience on-board in line with SAA’s Customer Service Standards. The role will ensure that the on-board service delivered to customers complies with the touch-point standards, service procedures and duties defined for the aircraft type operated and ensure the uncompromised excellent customer experience throughout the pairing.

The role will effectively perform this function by following through on instructions by the SCCM on all aircrafts. Further, the Cabin Crew member will effectively resolve all conflict and disputes for customers on all flights. The role will assist in promoting the Corporate Brand, protecting the company’s goodwill and ensuring the Company’s image is upheld.

Lastly, the Cabin Crew member will adhere to standard operating procedures and are accountable to the Purser on all aircraft. The role will report all non-compliances to company standards to the Purser and or Commander.

Principal Accountabilities
Demonstrates an understanding of the Inflight Services strategy and plan relevant to own work outputs
Implements strategy within area of responsibility/ own area of work
Provides recommendations to support the implementation of the Inflight Operations strategy and plan
Contributes to the budget management and containment of costs on-board
Provides recommendations on profitability
Ensures correct application of processes and systems in area of responsibility
Utilises resources in area of responsibility/ own area of work in a time and cost-effective manner
Utilises technology to enhance internal and external customer requirements
Executes work outputs according to customer requirements
Adheres to Governance and Risk Management policies, processes and systems
Delivers on regular, irregular and timeous reporting of information to key stakeholders
Participates in continuous optimisation programmes, projects and initiatives
Responsible for the safety of customers and all crew onboard
Manage emergency situations on-board
Manage Inflight medical emergencies
Renders a high-quality service to customers and crew
Maintains sound interaction between customers, flight deck crew, Purser and cabin crew
Assists in maintaining crew well-being
Compliance with the relevant company policies, procedures, standards and relevant legislation (BCEA, LRA, industrial agreement, CAA regulations, etc.) and all other regulatory requirements of countries SAA operates in
Report all non-compliance to Company Standards to the Purser and/or Commander
Qualifications & Experience
Grade 12
SACAA Licenced Crew Member
Must be Boeing 737/738 qualified or previously qualified (evidence thereof to be attached with this application)
Other requirements:

Fluency in English is essential
Must be able to swim
A weight proportional to height, minimum of 1,58m
A maximum body mass index of 35 to be maintained throughout the term of the appointment
Must be able to fit in an aisle of the aircraft
Additional foreign languages will be an advantage
Reliable transport
Able to work on her/his own without supervision
Well groomed with no visible tattoos

Knowledge and Skills
Understanding of relevant Cabin Services collective agreements policies, procedures, standards and relevant legislation
Knowledge of relevant legislation (BCEA, LRA, industrial agreement, CAA regulations, etc) and all other regulatory requirements of countries SAA operates in
Good interpersonal skills
Strong customer service principles
Problem solving and analytical skills
Time management
Good communication skills (verbal and written) in English
Cultural and global awareness
Conflict resolution skills
Planning and organising skills
Active listening skills
Ability to handle pressure
Attributes
Effective communication
Technical expertise
Stakeholder relationships
Flexibility and adaptability
Drives results
Organisational awareness
Ethics and integrity
Collaboration
Customer centric

Additional Information
Kindly note that this is a temporary position for 6 months, and there is no guarantee of full-time or permanent employment upon completion of the contract

Please note: Applicants may be required to operate from OR Tambo or Lanseria Airports and therefore be prepared to sign-on/off for duty at either airport

Applicants must be a South African national and holder of a valid South African identity document
Applicants must hold an SACAA Cabin Crew Licence
Applicants must be qualified on the Boeing 737/738 aircraft
Applicants must have no criminal record
Applicants will undergo a security check and medical examination
Applicants should be able to undergo an extremely intensive training programme, a series of assessments and interviews, must pass all training programmes as well as attend training as and when required to do so
Applicants may undergo a psychometric and psychological evaluation
Please ensure that you upload the following documents. Kindly note the size limit per upload is 1mb. Applications without the necessary documents will be disqualified.

Updated CV
Certified copy of ID
Certified copy of Matric Certificate
Certified copy of SACAA Licence
Evidence of B737/738 qualification
PLEASE NOTE: Due to a high volume of applications and limited vacancies at present, suitable candidates who meet the requirements will be placed in our Talent Pool for consideration as future opportunities arise. We encourage all passionate and service-driven individuals to apply, as we continue to build a pipeline of exceptional talent for upcoming cabin crew vacancies at SAA.

First Officer

Closing Date
Not specified
Reference Number
SAA231220-1
Job Title First Officer
Division Operations
Business Unit Flight Operations
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Kempton Park
Job Purpose
South African Airways (SAA) wants you to join the SAA family as a First Officer.

As a First Officer, you will be expected to take all measures required for the safety of the flight, whether on the ground, or inflight, and be expected to perform the duties of a pilot for South African Airways as either a Second-In-Command Pilot (P2) or Cruise Relief Pilot (P3).

Principal Accountabilities
Documentation Requirements:

Matric results transcript
Aviation training records
A summary of all the types of aircraft flown and the number of hours flown in each type
Certified copies of the following: Matric Certificate; South African Identity Document / Passport, Academic transcripts; Last 3 pages of Pilot logbook; Pilot Logbook Summary, Pilot License; Class 1 Medical Certificate
CV
Preference will be given to female pilot applicants in accordance with SAA’s Pilot Employment Equity Plan.

Candidates will be expected to undergo pre-employment assessments which includes checks i.e. criminal, credit, reference, authentication of qualifications etc., simulator / written and psychometric tests.

Qualifications & Experience
Matric Certificate / Grade 12 results / N3 or relevant tertiary qualifications (SAQA accredited)
Compulsory subjects: Mathematics or Statistics 101 and English (D symbol on higher grade or C symbol on standard grade) coupled with one of the following: Physical Science or Computer Science (D symbol on higher grade or C symbol on standard grade)
Valid South African Airline Transport Pilot’s License, or a Commercial Pilot License having completed all the ground subjects for the ATPL (previously known as a Frozen ATPL). A valid ATPL License must be obtained within 4 years from date of employment with SAA with a multi engine instrument rating
Valid Class 1 medical
A minimum of 1,500 flying hours which includes 200 hours on multi-engine aircraft
Be a South African citizen with a valid Passport
Knowledge and Skills
Must have expertise in the application of safety standards and safe operating practices
Detailed knowledge and understanding of national and international aviation regulations such as CAA, ICAO, IATA, FAA, and EASA
Demonstrate a firm understanding of international travel, international customs and practices etc.
Knowledge of all legal regulations for the piloting/aviation profession in the South African and international regulatory environment
Business communication skills (verbal and written)
Attributes
Emotional intelligence
Ability to inspire commitment
Able to deal with complex operational issues inherent in a fast moving environment
Ability to work under pressure (organisational resilience with change management focus)
Ability to pay attention to detail (meticulous)
Ability to collaborate proactively and maintain working relationships across professional and operational boundaries
Results driven
Ability to develop self and others
Judgement and decision making ability
Additional Information
SAA will make use of an internal employee referral programme for all permanent vacancies advertised externally on the E-recruitment site. The normal advert and application process will still apply alongside the programme. Terms and conditions as published on MySAA apply.

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SAA is using an online recruitment tool. Applicants are required to complete an individual registration profile capturing essential personal and career selection criteria. Applicants must please note that they only need to complete the online registration once and thereafter they can update their online profiles as and when necessary.

PLEASE NOTE: The onus are on applicants to ensure all mandatory fields are completed. Incomplete online profiles will be disqualified from the application process. Online profiles are used for screening and shortlisting purposes. A CV is only for verification and record keeping purposes. Applicants need to ensure that their online profiles are completed with correct and current information. Incomplete sections can disqualify applicants from the screening and selection process.

This applies to all internal and external applicants.

SYSTEM SUPPORT: CebileNkosi@flysaa.com

Click here to apply

We wish you all the best with your applications